• Title/Summary/Keyword: Service Parts Management

Search Result 287, Processing Time 0.023 seconds

Analysis of Innovation Patterns of Korean Online Game Industry (한국 온라인게임 산업의 서비스 혁신패턴 분석)

  • Nam, Young-Ho
    • Journal of Information Technology Applications and Management
    • /
    • v.15 no.1
    • /
    • pp.117-137
    • /
    • 2008
  • Using the service innovation system model, the development of Korean online game industry is analyzed. The model proposed by Gallouj (2002) is modified in order to reflect IT service characteristics such as network externalities. Success factors and innovations patterns of Korean online game industry are examined. First, at the early stage of her growth, Korean online game industry was not supported or coordinated by any Government policies unlike DRAM, CDMA or TFT-LCD. Many parts of technical and service innovations were unintentionally initiated by online game developing ventures without predeterminde strategies. Second, the online game industry is basically a service industry so that users' needs and technical and service characteristics are intertwined to produce innovation. The innovation system of the online game industry is quite different from conventional product technological innovation systems in a sense that there are no blueprints for innovation as well as major players in the system. Third, Government's policies for promotion of IT industry such as the broadband infrastructure installation policy, the hi-tech venture promotion policy and the military exemption policy contributed greatly to development of the online game industry. However, these policy tools were not intended for online game industry but in the end gave a great impact on the service innovation system of the online game industry.

  • PDF

Influences of the E-service Quality of Food Delivery Application in China on Customer Attitude, and Satisfaction (E-서비스품질과 소비자 태도 및 만족도 간의 관계: 중국 음식배달 애플리케이션 중심으로)

  • Jiang, Shuang;Liu, Zhi-Qian;Kim, Yeong-Gug
    • Asia-Pacific Journal of Business
    • /
    • v.13 no.3
    • /
    • pp.375-387
    • /
    • 2022
  • Purpose - The food delivery mobile application market is growing rapidly in the catering service industry. The purpose of this study was to investigate the effects of E-service quality on consumer attitudes and satisfaction in the food delivery service field in China. Design/methodology/approach - A total of 390 copies of this questionnaire were distributed between February 17 and March 25, 2021 on the Chinese survey site (https://www.wjx.cn). Three hundred forty-nine parts were used for the final analysis. Validity and reliability were analyzed using SPSS 25.0 statistical program, and correlation and regression analysis were performed. Findings - The study results showed among the e-service quality components of food delivery application software, trust, convenience, proximity and reactivity have an impact on consumer attitudes. Research implications or Originality - The service quality of food application software is an important factor determining consumer attitude. The limitations of this study and suggestions for future research were discussed.

A Study on the Qualitative Improvement of Private Security Industrial (민간경호업의 질적 발전 방안에 관한 연구)

  • Song, Sang-Wook
    • Journal of the Society of Disaster Information
    • /
    • v.2 no.1
    • /
    • pp.113-127
    • /
    • 2006
  • The suggestions that follow are about the Qualitative Improvement of private security Industrial. First, in legal and institutional policy, new establishment by law for private security and more support from government is asked. Moreover, the restructuring or M&A between petty companies and the pricing for security service should be performed. Second, in the structural aspect of private security industry, the professional education center for private security guards should be established and the terms of payment and welfare should be improved to the level above standard. In addition, it should be achieved to change the public to have a new and correct understanding of private security and develope the specialized parts suited to the characteristic and ability of each companies. Third, the construction of operating system for private security service should be achieved; recruit system for competent security guards, marketing strategy and enforcement system, widely known confidence to client, normal training system for security guards and post management system for client. This is also to be suited to the characteristic of each companies.

  • PDF

A Study on the RFID Based Service Platform Application for Reverse Supply Chain Management (역 공급사슬관리를 위한 RFID 기반의 서비스 플랫폼 적용에 관한 연구)

  • Bae, Suk-Tae
    • Journal of Korea Multimedia Society
    • /
    • v.12 no.11
    • /
    • pp.1671-1679
    • /
    • 2009
  • The existing subjects of supply chain management, which link business firms to customers, have focused on forward logistics such as acquisition of low and subsidiary parts, manufacturing, distribution and sales. Consequently, it is emphasized that supply chain management has to be a sustainable business activity. Nevertheless, capabilities of reverse supply chain management for domestic companies are still relatively limited compared to advanced foreign companies. For this reason, this study aims to develop the service platform, which provides information on return, retrieval, abolish and recycling using RFID, includes information on packing, placement, loading and unloading and transportation of the goods. In order to achieve the purpose of this study, the research previous studies and analyze achieved diverse cases on reverse logistics, review the present state, and propose service platform application to manage reverse supply chain which will be applied.

  • PDF

An Estimation Model for the Replacement Parts based on the Operational Availability of Hi-Pass System (하이패스 운용가용도를 이용한 부품의 교체 추정 모델)

  • Hwang, Eui-duk;Heo, Seo Jeong;Kim, Chang Suk;Cheul, Son Dong
    • Journal of the Korea Convergence Society
    • /
    • v.6 no.6
    • /
    • pp.285-291
    • /
    • 2015
  • FTMS, TCS, ITS equipment such as high-pass highway are just a situation that does not lack traceability and passive surveillance is related to fault DB has so far consisted of an integrated operations management to maximize utilization of the facility. In addition, there is no replacement parts are replaced when a failure occurs, increasing the number of parts and repair time I have trouble growing, and becoming a service interruption whenever you replace each time. In this study, proactively manage the failure history of a highway facility ITS tries to preventive maintenance. Therefore, the error history is based on the reliability of the high-pass facilities theory to calculate the reliability of the system through a systematic statistical analysis Operational Availability. The fault number and the time the replacement period through the estimate decreases and can reduce the budget expenses by securing the spare parts quantity, establish a management plan in part by improving the quality of the system through constant preventive maintenance, quality of service at all times It may direct the non-stop operation state of the available state.

Analysis on Factors Relating to External Medical Service Use of Health Insurance Patients Using Spatial Regression Analysis (공간효과분석을 이용한 건강보험 환자 관외 의료이용도와 관련된 요소분석)

  • Roh, Yun Ho
    • Health Policy and Management
    • /
    • v.23 no.4
    • /
    • pp.387-396
    • /
    • 2013
  • Background: The purpose of this study was to analyze the association between areas of Korea Train Express (KTX) region and external medical service use in Korean society using spatial statistical model. Methods: The data which was used in this study was extracted from 2011 regional health care utilization statistics and health insurance key statistics from National Health Insurance Corporation. A total spatial units of 229 districts (si-gun-gu) were included in this study and spatial area was all parts of the country excepted Jeju, Ulleungdo island. We conducted Kruskal-Wallis test, correlation, Moran's I and hot-spot analysis. And after, ordinary linear regression, spatial lag, spatial error analysis was performed in order to find factors which were associated with external medical service use. The data was processed by SAS ver. 9.1 and Geoda095i (windows). Results: Moran's I of health insurance patients' external medical service use was 0.644. Also, population density, Seoul region, doctor factors positively associated with health insurance patients' external medical service. In contrast, average age, health care organization per 100 thousand were negatively associated with health insurance patients' external medical service use. Conclusion: The finding of this study suggested that health insurance patient's external medical service use correlated for seoul region in korea. The study results imply the need for more attention medical needs in the region (si-gun-gu unit) for health insurance patients of seoul region. It is important to adapt strategy to activation of primary health care as well as enhancing public health institution for prevent leakage of patients to other areas.

Optimal Inventory Level of Bicycle Sharing Service Considering Operation Costs (운영비용을 고려한 자전거 쉐어링의 최적 재고수준)

  • Kim, Jin-Sik;Lee, Chul-Ung
    • Journal of the Korea Society of Computer and Information
    • /
    • v.20 no.1
    • /
    • pp.163-173
    • /
    • 2015
  • In this paper, it shows optimal inventory level of bicycle sharing service terminal by maintaining the lowest costs. As the interest to environment and exhaustion of resource increases globally, investment to sustainable transportation increases around advanced countries and interest to efficient transportation, managing and consuming of vehicle increases also. Vehicle sharing service is a model of rental car where customer rent cars for short periods of time often by the hour and its users are increasing for the reason that it is more convenient than car rent. In addition, bicycle sharing service is one of the major parts in vehicle sharing program and many of country are already managing it. This paper proposes optimal inventory levels of vehicle sharing service's terminal by using simulation calculating operation costs of vehicle sharing service.

Forecasting Methodology of 3G Mobile Services with Consideration of Policy Issues

  • Kim, Jin-Ki
    • Proceedings of the Korean Operations and Management Science Society Conference
    • /
    • 2007.11a
    • /
    • pp.190-194
    • /
    • 2007
  • In most countries, mobile subscribers are already experiencing 3G-like services. At the moment of launching 3G services, lots of studies showed estimates of the number of subscribers for 3G services, using long-term demand curves, econometric methods or survey methodologies. Those studies mainly focused on the potential number of subscribers and the point of rapid growth rather than precise estimates for the services. Even though we've already experienced parts of 3G services, full length of 3G services are expecting in near future. Therefore, now we need to have more accurate estimates for 3G services. While we thought that 3G services were moved from 2G, in real place 3G services are being evolved from 2G services. In the process of evolving, regulators' policy affects service demand and diffusion significantly. For the more accurate estimates, we need to consider policy issues which influence service diffusion practically in real place. This study aims to present a model which shows better estimates for 3G services with consideration on policy issues, such as numbering issues, price regulation, and competition policy. The consideration can provide more accurate estimates for 3G services with service providers. The methodology could help academicians In forecasting of similar telecommunications services as well.

  • PDF

A Study of Strategic Planning for Archival Information Services in the National Archives of Korea (기록정보서비스 전략계획 수립을 위한 기초 연구: 국가기록원을 중심으로)

  • Seol, Moon-Won
    • Journal of the Korean Society for information Management
    • /
    • v.25 no.3
    • /
    • pp.249-271
    • /
    • 2008
  • This is a preliminary study to suggest the directions of strategic planning for archival information services in the National Archives of Korea(NAK). It has three parts. Firstly, it articulates the concept and the process of strategic planning and analyses the archival service strategies for NARA(US) and TNA(UK). Secondly, regarding our conditions, it suggests strategic goals, action plans and principles for the archival information services of NAK. Thirdly, it evaluates the current archival information services of NAK based on the suggested goals and plans and points out the aspects that is to be more strengthened to achieve these goals.

A Study on Deterioration Evaluation Method by Condition Monitoring and Diagnosis for Aging Oil-immersed Power Transformers (유입식 변압기의 상태진단을 통한 노후도 평가 방법)

  • Chang, Jeong-Ho;Lee, Sung-Hun;Lee, Heung-Ho
    • The Transactions of The Korean Institute of Electrical Engineers
    • /
    • v.63 no.2
    • /
    • pp.297-305
    • /
    • 2014
  • Nowadays new water supply projects have been on the decline as the water-power constructions have saturated, which means that the existing power equipment have slowly aged and they require more efforts to maintain the system performance. An effective asset management method of power equipment has become a great necessity from both economical and technical aspects. To be balanced, the asset management should look into all three parts: management, engineering, and information. The purpose of this paper is to study a Risk-Based Maintenance (RBM) matrix method through the deterioration evaluation algorithm for an efficient reliability assessment of oil-immersed power transformers by considering both asset management and technical evaluation. Make use of this result, the equipment will be decided to be replace or repair otherwise on service.