• 제목/요약/키워드: Service Operations

검색결과 1,442건 처리시간 0.025초

Modeling the Price-Reduction Effect in Mobile Telecommunications Traffic

  • 차경천;전덕빈
    • 한국경영과학회:학술대회논문집
    • /
    • 한국경영과학회 2004년도 추계학술대회 및 정기총회
    • /
    • pp.289-303
    • /
    • 2004
  • As needs for telecommunications services diversify, an increasingly wide range of telecommunications services is becoming available in the market. Any subscriber can find a service to satisfy his/her telecommunication requirements and competition between providers to retain heavy users is increasing. Service price reductions are one retention strategy, although price reductions for one service can affect the individual-level usage for other services. Price reductions can also be imposed on a service provider by regulation. For these reasons, understanding how price reductions affect service usage is of growing importance to the telecommunications industry for purposes of pricing and tariff development. In this paper, we develop an individual-level usage model for telecommunications services and analyze the effects on usage of a price reduction. We apply the model to age-stratified aggregate traffic data for a Korean mobile telecommunication service provider. Finally, we develop a model to support a market segmentation and price reduction strategy.

  • PDF

Jacknife and Bootstrap Estimation of the Mean Number of Customers in Service for an $M/G/{\infty}$

  • Park, Dong-Keun
    • 한국국방경영분석학회지
    • /
    • 제12권2호
    • /
    • pp.68-81
    • /
    • 1986
  • This thesis studies the estimation from interarrival and service time data of the mean number of customers in service at time t for an $M/G/{\infty}$ queue. The assumption is that the parametric form of the service time distribution is unknown and the empirical distribution of twe service time is used in the estimate the mean number of customers in service. In the case in which the customer arrival rate is known the distribution of the estimate is derived and an approximate normal confidence interval procedure is suggested. The use of the nonparametric methods, which are the jackknife and the bootstrap, to estimate variability and construct confidence intervals for the estimate is also studied both analytically and by simulation.

  • PDF

융합서비스의 모델링 방법 (A Method to Model Convergent Services)

  • 한영석;오창근
    • 한국IT서비스학회지
    • /
    • 제8권3호
    • /
    • pp.223-232
    • /
    • 2009
  • The most popular convergent services are being made mostly out of IT related services and devices. To help understand the underlying principles making convergent services the paper suggests a logical view of converging process. A service is assumed to consist of unit services that can be used in algorithmic operations to form a new convergent service. Convergence operations for a couple of unit services are typed according to whether the unit services are modified. Internal convergence leads to a new service from a combination of sub units of the two unit services. External convergences do not alter original unit services but simply combine them to form a new service. The paper also suggests several measurements to evaluate the convergent services with respect to the existing services used to create the new convergent service.

2020~2021년 코로나바이러스감염증-19 대응을 위한 학교급식 운영 현황 (Analysis of the Response of School Food Service Operations to the COVID-19 Pandemic in 2020-2021)

  • 권진욱;조해림;이창근;;이해영;김수연
    • 한국식생활문화학회지
    • /
    • 제38권3호
    • /
    • pp.163-175
    • /
    • 2023
  • This study aimed to examine the operations of school food services to prevent the spread of coronavirus disease 2019 (COVID-19) in schools nationwide. The survey data on school food service operations targeting nutrition teachers and nutritionists at 1,023 schools in 2020 and 1,177 schools in 2021 were used. The year 2021 saw an increase compared to 2020 in the following: 'average days to be served with meals for a year (144.5 vs. 184.7)', 'provided meals to all students (92.3% vs. 96.6%)', 'utilization of additional staff for foodservice assistance (33.4% vs. 38.8%)', 'installation of partitions (61.2% vs. 83.8%)', 'provision of general diet (96.1% vs. 99.1%)', and 'use of kitchen utensils (91.3% vs. 95.1%)', 'use of cafeteria water cup (9.9% vs. 31.0%)' and 'use of drinking water in school (46.8% vs. 52.1%)'. Compared to 2020, in 2021, it was confirmed that the school food service operations stabilized due to the increase in the normal school attendance rate and that systems were in place for operations during the COVID-19 pandemic. In the future, it will be necessary to develop manuals and special recipes necessary for responding to infectious diseases, and to operate a manpower pool that can quickly find replacement personnel if required.

단체 건강검진 운영 관리를 위한 통합관리 시스템의 설계 및 구현 (Design and Implementation of the Integrated Management System for Mass Health Examination Operations Management)

  • 정성욱;김준우
    • 한국정보시스템학회지:정보시스템연구
    • /
    • 제24권2호
    • /
    • pp.163-188
    • /
    • 2015
  • Purpose The healthcare services have drawn so much public attention, and many organizations such as schools and companies require the individuals to undergo the periodic health examination. In general, however, the mass health examination services are not managed in systematic way, and both examinees and medical staffs often experience much inconvenience while preparing, undergoing and managing the services. To address such problems, this paper aims to design the Health Examination Management System (HEMS), an integrated management system for mass health examination operations management, and implement its prototype. Design/methodology/approach First of all, HEMS enables the medical staffs to efficiently collect and manage the examination result data by supporting examination service management. Second, the users can efficiently analyze the cause-and-effect relationships among the examination items by using the visualization tool of HEMS based on the cluster heat map. Finally, the HEMS provides the operational supports for evaluating and managing the service performances. Findings The HEMS indicates that the conventional operations management approaches can be incorporated into the mass health examination services, and it is expected that the proposed system enables the examinees and the medical staffs to participate in such services in more efficient way.

분할과 반복 조작을 통한 분수지도 탐구 (A Study on a Fraction Instruction via Partitioning and Iterating Operations)

  • 최근배
    • 대한수학교육학회지:학교수학
    • /
    • 제12권3호
    • /
    • pp.411-424
    • /
    • 2010
  • 이 연구는 Steffe의 분수 조작과 스킴의 바탕이 되는 분할 및 반복과 관련된 예비 초등교사가 지니고 있는 개념 인식도를 분석하고 이를 통해 약간의 교육적 시사점을 얻고, 분할과 반복의 방법이 사용될 수 있는 실제적인 응용의 일환으로, 나누는 수가 분수인 분수 나눗셈과 관련된 초등 수학교과서 내용을 재구성하는 예시를 제공하고자 한다.

  • PDF