• Journal of Communications and Networks
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• v.8 no.2
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• pp.228-233
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• 2006

Survivability is a very important requirement for the deployment of broadband networks because out of service links can affect volumes of traffic even if it is a very short time. And the data paths of broadband networks, which are critical for traffic engineering, are always necessary to be well protected. The procedure of protection or restoration for a path is initiated when failure is detected within the working path. In order to minimize the influence on transmission quality caused by the failure of links and to provide a definite time for the recovery from the failure, the protection switching time (PST) should be carefully considered in the path arrangement. Several researches have been devoted to construct the protection and restoration schemes of data paths over dense wavelength division multiplexing (DWDM) networks, however, there was rare research on the design of data paths with guaranteed protection switching time. In this paper, the PST-guaranteed scheme, which is based on the concept of short leap shared protection (SLSP), for the arrangement of data paths in DWDM networks is proposed. The proposed scheme provides an efficient procedure to determine a just-enough PST-guaranteed backup paths for a working path. In addition to selecting the PST-guaranteed path, the network cost is also considered in a heuristic manner. The experimental results demonstrate that the paths arranged by the proposed scheme can fully meet the desired PST and the required cost of the selected path is competitive with which of the shared path scheme.

• The Journal of the Korea Contents Association
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• v.20 no.4
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• pp.396-405
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• 2020

In this study, we used the big data of Voice of Customer (VOC) related to high-speed Internet products to look at the causes of perceived quality and the possibility of proactive service. In order to verify the possibility of proactive service, we collected VOC data from 13 facilities and equipment of a mobile communication service company, and then conducted 𝒙² test to verify that there was a statistically significant difference between the actual VOC observation values and expected values. We found statistical evidence that proactive service is possible through real-time monitoring for the six disability alarms among the 13 facilities and equipment, which are FTTH-R Equipment ON/OFF, FTTH-EV Line Error Detection, Port Faulty, FTTH-R Line Error Detection, Network Loop Detection, and Abnormal Limiting Traffic. Companies are able to adopt the proactive service to improve their market share and to reduce customer service costs. The results of this study are expected to contribute to the actual application of industry in that it has diagnosed the possibility of proactive service in the telecommunication service sector and further suggested suggestions on how to provide effective proactive service.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.37 no.2B
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• pp.110-119
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• 2012

In this paper, we propose an efficient video streaming system over heterogeneous wireless networks. The proposed system modifies fountain code for the video streaming service and maximizes the target video encoding rate using multiple paths while satisfying delay and block recovery failure rate constraints of fountain code. Finally, the proposed system provides the seamless video streaming service of high quality to subscribers by dynamic adaptation of control parameters based on the states of each path over heterogeneous wireless networks.

• The KIPS Transactions:PartA
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• v.15A no.3
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• pp.151-154
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• 2008

A middleware in grid computing environment is required to support seamless on-demand services over diverse resource situations in order to meet various user requirements [1]. Since grid computing applications need situation-aware middleware services in this environment. In this paper, we propose a semantic middleware architecture to support dynamic software component reconfiguration based fault and service ontology to provide fault-tolerance in a grid computing environment. Our middleware includes autonomic management to detect faults, analyze causes of them, and plan semantically meaningful strategies to recover from the failure using pre-defined fault and service ontology trees. We implemented a referenced prototype, Web-service based Application Execution Environment(Wapee), as a proof-of-concept, and showed the efficiency in runtime recovery.

• Korean Journal of Human Ecology
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• v.22 no.2
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• pp.301-313
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• 2013

Though customer delight is becoming one of the most important marketing key words, research in a retail setting is limited. With the dramatic growth of online retail shopping, this study explored customer delight experiences in online shopping malls by identifying the delight elements and analyzing the elements by online purchase steps. A total of 124 delight experiences collected from an unstructured questionnaire were content-analyzed. Delight elements in online shopping were categorized into service, product, price, delivery, package, and shopping mall operation in that order. Service related elements including free gifts and letters, recovery efforts for service failure, kind employees, and easy return were most frequently observed. Delights were experienced at the product receiving point, the prior-to-purchase point, the order-to-delivery point, and the post-purchase point in that order. The results revealed that customer delights in online shopping were experienced in various purchase steps by various marketing elements. Based on the results the study provided research propositions exploring the effects of expectation vs surprise, monetary vs non-monetary/emotional benefits/rewards, and core marketing elements vs augmented services on delight experiences.

• Journal of Convergence for Information Technology
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• v.7 no.4
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• pp.61-67
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• 2017

The objective of this study is to understand the effects of service-orientation perceived by customers(patients) on relationship commitment and prosocial behavior, in order to suggest the direction necessary to establish the management strategies of small & medium-sized hospitals. The elements of service-orientation were composed of customer treatment, service failure recovery, and service standard suitable for the characteristics of small & medium-sized hospitals. In order to verify if the effects of three sub-factors of service-orientation on relationship commitment would cause prosocial behavior, the path analysis through AMOS was conducted. In the results of study, all the sub-factors of service orientation showed significant results, and also the relationship commitment and prosocial behavior showed significant effects. Based on such results, the implications and future research were suggested.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.15 no.5
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• pp.1105-1110
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• 2011

It is possible to synchronize the spatio-temporal data with a server using a wireless network. These data has the benefit to be up-to-date and able to service to the user efficiently. However, the mobile devices or the wireless network are very vulnerable to various hard or soft failures. If an failure occurs during a synchronization process, the spatio-temporal data which is synchronizing could be inconsistent state. In this paper, we propose the recovery scheme to solve the problem caused by the errors which occur during the synchronization on mobile environments. The proposed scheme writes the log records for the synchronization process into the both local storages of the server and the mobile client. When the errors arise, the data which are synchronizing are recovered using the written log records. Also, we design and implement the proposed recovery scheme on the synchronization system.

• Structural Engineering and Mechanics
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• v.61 no.1
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• pp.117-124
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• 2017

Load testing is one of the important tests to determine if the structural elements can be used at the intended locations for which they have been designed. It is nothing but gradually applying the loads and measuring the deflections and other parameters. It is usually carried out to determine the behaviour of the system under service/ultimate loads. It helps to identify the maximum load that the structural element can withstand without much deflection/deformation. It will also help find out which part of the element causes failure first. The load-deflection behaviour of the road bridge girder has been studied by carrying out the load test after simulating the field conditions to the extent possible. The actual vertical displacement of the beam at mid span due to the imposed load was compared with the theoretical deflection of the beam. Further, the recovery of deflection at mid span was also observed on removal of the test load. Finally, the beam was checked for any cracks to assert if the beam was capable of carrying the intended live loads and that it could be used with confidence.

• ETRI Journal
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• v.38 no.1
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• pp.18-29
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• 2016

In this paper, we discuss the issues of providing protection for point-to-multipoint connections in both Ethernet and MPLS-TP-based packet transport networks. We introduce two types of per-leaf protection-linear and ring. Neither of the two types requires that modifications to existing standards be made. Their performances can be improved by a collective signal fail mechanism proposed in this paper. In addition, two schemes - tree protection and hybrid protection - are newly proposed to reduce the service recovery time when a single failure leads to multiple signal fail events, which in turn places a significant amount of processing burden upon a root node. The behavior of the tree protection protocol is designed with minimal modifications to existing standards. The hybrid protection scheme is devised to maximize the benefits of per-leaf protection and tree protection. To observe how well each scheme achieves an efficient traffic recovery, we evaluate their performances using a test bed as well as computer simulation based on the formulae found in this paper.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.31 no.2B
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• pp.137-145
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• 2006

In this paper, we propose a multicast P2Patching technique in the application layer. The P2Patching technique serves VOD stream effectively with Patching in P2P environment. The P2Patching provides multicast tree construction technique that reduces the server load and minimizes the start delay with extended multicast technique. And we provide a fast recovery technique by tree failure and dynamic buffering scheme that guarantees the continuous streaming by frequent tree disconnections. Comparing the method with that of $P2Cast^{[12]}$, we obtained the better performance by our scheme in terms of average join count, service rejection probability, tree recovery failure and buffer starvation. The average about 16$\%$ of the improvement is shown by the simulation. Most of all, the performance of buffer starvation and average join count shows a significant improvement than that of P2Cast.