• 한국통신학회:학술대회논문집
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• 한국통신학회 2006년도 하계종합학술발표회 논문 초록집
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• pp.470-470
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• 2006

• 디지털융복합연구
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• 제9권4호
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• pp.169-179
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• 2011

본 연구의 목적은 인구통계학적 특성에 따른 디지털컨버전스 수준을 분석하며, 디지털기기와 디지털서비스의 사용빈도에 다른 컨버전스 수준을 분석하고자 한다. 연구방법으로는 FGI, 전문가 자문그룹과 인터뷰와 설문분석을 수행하였다. 연구결과, 30대, 대학원이상의 고등교육을 받은 사람들이 디지털컨버전스 기기와 서비스에 적극적으로 참여하였으며, 소비자들이 사용하는 컨버전스 기기중 컨버전스 수준이 높은 기기는 스마트폰, 타블렛 PC, 넷북의 순서로 높이 나타났으며, 컨버전스 서비스에서는 SNS, 트위터, UCC, 포탈 메시지, 앱스토아, e-Book 웹하드의 순서로 나타났다. 컨버전스 세대들은 스마트폰을 활용한 앱스토아, 무선 게임을 즐기며, 페이스북/싸이월드, 트위터, 포탈과 인터넷 커뮤니티 서비스에 많이 참여하고 있는 것으로 나타났다.

• 한국IT서비스학회지
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• 제19권3호
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• pp.1-15
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• 2020

This study applies the Delphi method to design services with convergence characteristics in the financial sector. In designing a service robot for practical deployment that can support and replace bank teller, the opinions and judgments of various expert groups were extracted and a consensus process was made through feedback. A total of six dimensions and thirty service elements were derived over three rounds. Coefficient of Variation and content validity were used to verify the suitability and reliability of the selected service elements. As a result, the essential service element of robots was interaction with customers, followed by basic and professional financial services. Based on these service factors, we proposed two types of service models. support mode to assist employees during business hours and alternative mode on behalf of employees outside business hours. It is hoped that this study will use the Delphi technique in the design of IT convergence services.

• 한국콘텐츠학회논문지
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• 제17권8호
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• pp.152-161
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• 2017

본 연구는 융 복합형 스마트시티 서비스 실현을 위해 필요한 사항이 무엇이고, 각각에 대한 중요도 및 우선순위는 무엇인지 분석하는데 목적이 있다. 이를 위하여 첫째 융 복합형 스마트시티 서비스에 대한 이론적 고찰을 통해 그 개념을 정립한다. 둘째, 스마트시티 관련 전문가를 대상으로 심층인터뷰를 수행하여 융 복합형 서비스를 구현하기 위해 필요한 요소를 도출한다. 셋째, 도출된 필요요소를 세분화하고 AHP기법을 활용하여 영역별 세부요소 간 우선순위 및 중요도를 도출한다. 본 연구의 결과는 향후 스마트시티 사업의 핵심으로 자리잡을 것으로 예상되는 융 복합형 스마트시티 서비스의 구현을 위해 무엇을 중점적으로 고려하여야 하는지에 대해 고민해 봄으로써 향후 융 복합형 스마트시티 서비스의 안정적 정착과 발전에 기여할 수 있을 것으로 기대된다.

• 융합보안논문지
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• 제13권3호
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• pp.79-84
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• 2013

본 연구에서는 보안서비스 제공과정을 비즈니스 프로세스로 살펴보고, 여기서 나타나는 문제점을 해결하기 위한 융합보안기술의 적용 및 이의 프로세스화를 통한 개선된 서비스 혁신모델을 제시해 보고자 한다. 이를 위해 대표적으로 시설관리, 무인경비 등을 제공하는 물리보안 분야를 살펴보고, 여기서 나타나는 한계점을 해결하기 위해 적용 가능한 융합보안기술로 기상정보를 활용하는 방법을 서비스 사이언스 관점에서 제안한다. 본 연구의 기여도는 첫째, 서비스 혁신 관리를 통해 융합보안기술을 기반으로 위험관리 방법을 개선했다는 것이며, 둘째, 서비스의 효과를 계량화하여 위험관리 활동을 정량적 수치로 평가할 수 있다는 것이며, 마지막으로, 기상정보를 활용한 물리보안 서비스 제공 방법론을 체계적으로 프레임워크화 했다는 것이다.

• 한국IT서비스학회지
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• 제9권2호
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• pp.1-20
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• 2010

The IT convergence industry is expected to create some high added-value, yet the IT convergence service is still in its introductory stage, which requires the utilization of yet to be tried future technologies and development methodologies that have been never tried in the past; therefore, there is certain risk involved regarding the success of development during the introduction of service and the development of technology. From such perspective, this study found examples of the services in the IT convergence industries and the application technologies for the realization of those services; and conducted a research based on the examples, using the technical Characteristics classification; and based on the result, analyzed the standards and the peculiarity of technologies employed for the IT convergence service and the correlation and the complementarity between them; also identified the standards and the peculiarity of technologies required by the IT convergence services and analyzed the correlation between them; and finally analyzed the compatibility between the IT convergence services and the applied technologies. The conclusion of this study is expected to be utilized for selecting technologies for the introduction and the operation of the optimal IT convergence service and as a benchmark as well.

• 한국정보통신학회:학술대회논문집
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• 한국해양정보통신학회 2008년도 춘계종합학술대회 A
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• pp.909-912
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• 2008

The 'convergence service' in NGN implies the integration of services in NGN with a unified manner to access each service in order to interwork with each service. This Recommendation defines the convergence model for NGN based on Web Services and provides a detailed scenario of each convergence model in form of Web Services.

• 기술혁신연구
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• 제14권1호
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• pp.227-254
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• 2006

Under the recent trend of telecommunications and broadcasting convergence, much more various forms of new convergence broadcasting services are being introduced than ever before. Owing to the unique advantages, new convergence broadcasting services are expected to bring drastic changes to the current broadcasting service market. In this research, we attempt to examine what kind of attributes critically affect the competition among new convergence broadcasting services, and how much competitive they will be, based on the quantitative information about consumer preferences for the important attributes of new convergence broadcasting services. Conjoint survey was used in order to obtain stated preference data of consumers. From the results, some implications are obtained as follows. First, even though new convergence broadcasting services have many unique advantages, still price is the most important for the consumers. Second, it is expected that considerable consumer valuation exists for the unique advantages of new convergence broadcasting services like mobility and dual-way interactivity, which will add the competitiveness of those services in the future. Third, since midterm advertising puts negative utility on consumers, broadcasting services with midterm advertising will not be preferred to those with neither advertising nor midterm advertising. Fourth, service coverage and the number of consumers using the same broadcasting service have a significant feedback effect on the competition between broadcasting services from the dynamic aspect. Lastly, the consumer preference can be affected by demographic variables like age and gender, and broadcasting service usage patterns such as channel switchover for escaping advertisement and frequency of using other recorded media. Main findings of our research might become useful information for both telecommunication and broadcasting companies, contents providers, advertisers, and policy and regulation makers to cope with the uncertain environment of telecommunication and broadcasting convergence.

• Asia Marketing Journal
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• 제15권3호
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• pp.1-14
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• 2013

Our research brings managerial insights for developing new digital convergence of devices and services. To explain the phenomenon of device and service convergence, we combine two different approaches from separate research fields: a perceptual mapping technique generally used for segmentation in marketing and associative network analysis mobilized to understanding network structure of core and peripheral as well as the information mediating role of nodes in network science. By combining these two approaches, we provide an in-depth analysis of the associations among devices and services by assessing the centrality of device and service nodes in an associative network. This is done by examining the connections between these services and devices as well as investigating the role of mediation in the combined device-service associative network. Our results based on bi-partite network analysis of survey responses from 250 Internet Protocol (IP) television viewers show which device and which service will play the major role in future device and service convergence as well as which characteristics and functionalities have to be incorporated into future convergence. Among the devices, the mobile handset with the betweenness centrality of 0.26 appears to be the device that would lead future device convergence. Among the services, wireless broadband with the betweenness centrality of 0.276 appears to be the service on which future service convergence needs to be developed. This result is quite unexpected, since wireless broadband has a lower penetration rate than other services, such as fixed broadband and cable TV. In addition, we indicate the possibility of converging devices, such as personal digital assistant (PDA) and mobile handset, and services, such as IPTV and mobile Internet, into wireless broadband services in the future.

• 융합보안논문지
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• 제6권2호
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• pp.61-69
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• 2006

본 논문에서는 기존의 차별화된 서비스 제공과 달리 보장형 서비스품질 제공 방안을 제시하고, NS-2를 이용한 시뮬레이션 결과를 제시한다. 한정된 자원을 요구하는 가입자별로 공정하게 나누어 가지는 경우 각각의 가입자들은 서비스품질의 저하를 느끼게 되어 전체적으로 가입자의 만족이 줄어든다. 따라서 보장형 서비스품질 제공 기법을 이용하여 제한된 자원내에서만 가입자를 서비스하고 이후에 요구하는 서비스 플로우에 대하여 서비스 제공을 거절함으로서 기존의 가입자의 만족을 증대시킬 수 있음을 알 수 있다.