• Title/Summary/Keyword: Service Concept

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A Study on the Development of Archive Service Quality Scale: Focused on Public Institutions (기록물관리기관 서비스 품질 척도 개발에 관한 연구 - 공공기관을 중심으로 -)

  • Han, Soo Yeon;Jeong, Dong Youl
    • Journal of Korean Society of Archives and Records Management
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    • v.12 no.1
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    • pp.59-78
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    • 2012
  • This study confirmed the structural concept and preliminary statements based on concept definition of archival service quality, conducted statistical analysis, and developed the service quality scale equipped with validity and reliability. Developing the scale is unique for pubic institutions and expected to play a practical role in presenting for each archive more effective operation method to enhance service quality by diagnosing its status and identifying the differences from other archives.

Study of the Enhancement of Pedestrian Safety based on Service Design (서비스 디자인에 기초한 신도시 보행안전 확보방안에 관한 연구)

  • Park, Cheon-Bo;Jeong, Tae-Il
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.2
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    • pp.1507-1515
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    • 2015
  • The aim of this study was to suggest an enhancement of pedestrian safety through a service design process regarding urban design in new-town area. For this study, the concept, process and touchpoint, and survey design area, of the service design are reviewed as a theoretical study. According to this study, traffic signals, pedestrian environment, pedestrian overpass, and access traffic road were surveyed as touchpoints and a problem search, concept design, design building, institutional implement were analyzed as a service design process. As a result of these studies, the planning method for pedestrian safety based on service design process in terms of the external space design in a new-town area are suggested.

Context-Awareness Technology for Location Based-Service for Ubiquitous Learning (U-Learning을 위한 위치 기반 서비스로서의 상황 인식 기술)

  • Kim, Hye-Jin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.11
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    • pp.4869-4874
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    • 2011
  • In this paper, we defined constructivism and ontology theory and associate it in Location Based Service ubiquitous learning. And this paper aims to provide a clear vision about location based service (LBS) ubiquitous learning. The typical ubiquitous learning involving the Context Aware Intelligent system was presented. Also the Architecture for learning environment including the key idea and technical concept is being presented in this paper. Guided with these principles and with the advancement of information and communication technology the context-awareness based on Artificial intelligence for Location based Service for ubiquitous Learning was conceptualized. U-learning for Location Based Service is presented here and the concept behind this new learning paradigm. The learning environment architecture which comprises the entire component is illustrated here.

Design and Application of User-Centered Design Concept in Smart City (스마트시티의 User Centered Design 개념 설계 및 활용)

  • An, Se-Yun;Kim, So-Yeon;Ju, Hannah
    • The Journal of the Korea Contents Association
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    • v.19 no.12
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    • pp.440-451
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    • 2019
  • Smart City is a future-oriented city that provides users with desired services through various devices anytime and anywhere using Information and Communication Technologies (ICTs). In order to provide the smart city service desired by the user, the user-oriented design concept should be based on above all. The design and development process must be based on the opinions and needs of everyone involved and needs to ideally reflect all user information and feedback, including users, designers and stakeholders at all levels. Participatory design approaches can be seen as an attempt to better understand and engage real users, and they are essential and important to create more appropriate and user-friendly smart-city services. This study has recognized the importance of developing a smart city service from the viewpoint of user - centered design and examined the methodology of design thinking and service design process for smart city service development. User - centered design concept model for smart city service design was designed, and serviceability case developed based on concept model was verified.

The Concept and Challenges for Public Health Systems (공중보건체계의 개념과 발전 과제)

  • Bae, Sang Soo
    • Health Policy and Management
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    • v.26 no.4
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    • pp.246-255
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    • 2016
  • The study of public health systems is an important, but very difficult task. The concept and functions of public health systems are influenced by the views, interests, and influence of the various stakeholders belonging to public health systems and broader social, economic, political, and environmental sectors. To define public health system with conceptual clarification, we must take into account the dynamic and complex aspect of the public health system. This paper reviews health systems and public health systems literature to suggest the concept, goals, and functions of public health systems. In addition, this paper recognizes some challenges, such as leadership and management, resource development, economic support, and service delivery to strengthen public health systems for improving health and well-being of population.

Limit of interpreting 'security service' in current 「Security Services Industry Act」 and direction of legislating and revising private security industry (현행 「경비업법」상 경비개념과 경비업무 해석의 한계 및 민간보안산업 관련 입법의 제·개정 방향)

  • Choi, Eun-Ha;Kim, Na-Ri;Yoo, Young-Jae
    • Korean Security Journal
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    • no.50
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    • pp.35-57
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    • 2017
  • Security Act has been partially revised many times since it was revised to "Security Service Act". Main contents of such revision consist of the addition of security work such as protection or special security, responsibility enforcement of security company or security guard and systematic management of security service based on security work of previous security service act. But, it needs to be checked out that the fundamental matter about the concept of 'security' is directly related as double-edged sword in such flow of legal revision. That is because security service satisfies the multiple needs for security in the modern risky society and is based on the concept of active management whose goal is to forster and develop the function of actual security service comparing that current "Security Service Act" regulates the formal security service whose goal is permission of security service and systematic management based on article 2 as previous facilities and manned security that is guard duty-centered security service in another respect. So, this study pointed out the limit of interpreting security and security service in "Security Services Industry Act" in respect of providing private security service and drew the conclusion that the legislation and efforts are required for 'security for citizen' by reinterpreting the legislation and revision of private security service-related law as the normal regulation of "Security Services Industry Act" and the special law of "Private Security Services Industry Act".

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Criminal Law Issues and Challenges Due to Changes in the Healthcare Paradigm (헬스케어 패러다임 변화에 따른 형사법적 쟁점과 과제)

  • Sun, JongSoo
    • The Korean Society of Law and Medicine
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    • v.24 no.1
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    • pp.43-65
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    • 2023
  • The healthcare industry is a digital healthcare that combines technology based on the 4th Industrial Revolution, dealing with information on individual health and medical care, and is a fusion of health care services and medical science and technology. It is questionable whether digital healthcare according to the paradigm change can be discussed by the concept of medical practice under the existing Medical Act. There is no clear definition of the concept of medical practice in the Medical Service Act, but the concept is established through precedents. In addition, under the Medical Service Act, the subject of medical practice is limited to medical personnel. However, digital healthcare sometimes diagnoses and treats diseases using digital technology by medical personnel. On the other hand, what is possible by non-medical personnel is digital healthcare. This is because digital healthcare is understood as a concept that includes health care such as exercise, eating habits, and weight control. For this reason, if the concept of medical practice under the "Medical Act" on digital healthcare is included, it is subject to criminal punishment for "unlicensed medical practice" prescribed in Article 27 of the "Medical Act". In the health and medical industry, digital transformation and convergence with information and communication technology are rapidly progressing. As a result, there is a need to newly define it as 'digitalized medical practice' or 'information and communication technology (ICT)-based medical practice' separately from existing medical practices. The concept of medical practice has variability, not a fixed and invariable concept. However, in response to this demand, it is not an infinite expansion of the concept of medical practice, but a request to reset its scope. Therefore, the concept of medical practice should be legislated by reflecting the demand of consumers for the medical service system.

DESIGN AND IMPLEMENTATION OF TELEMATICS SERVER TEST FRAMEWORK

  • Lee, Jun-Wook;Hong, Sang-Gi;Park, Jong-Hyun
    • Proceedings of the KSRS Conference
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    • 2005.10a
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    • pp.329-332
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    • 2005
  • In order to provide the reliable service and contents to telematics service user, any service server must be tested and verified before launching its service in sufficient. In this paper, we proposed a test framework for telematics server. The proposed framework includes conformance test of server, interoperability test between telematics service server and telematics terminal. The framework proposed the concept and test model for two categories of testing.

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A New Conceptual Framework for Designing Cloud Computing Business Model (클라우드 컴퓨팅 비즈니스 모델 개발을 위한 프레임워크 설계)

  • Lee, Young-Ho;Park, Ji-Ae
    • Korean Management Science Review
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    • v.28 no.1
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    • pp.11-24
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    • 2011
  • In this paper, we develop a new conceptual framework for finding new business opportunities in the cloud computing environment. We propose a service model framework for cloud computing business. In the service concept of the proposed business model, we categorize customer needs and service offering value, while we analyze customer behavior for developing revenue model. In addition, we analyze cloud computing market drivers for finding an evolution path of the proposed business model. Finally, we develop cloud computing business strategies for Korean IT service industry.

Response Time-based Web Service Availability Measurement Method (응답시간기반 웹 서비스 가용성 측정방안)

  • Park, Sang- Kun;Choi, Deok-Jai
    • The KIPS Transactions:PartC
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    • v.10C no.1
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    • pp.61-70
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    • 2003
  • I-Business providers and customers have chosen the service availability as the most important technical parameter which should be included in their SLA to succeed in their business. This means that web Service availability management is crucial to the web-based service providers. Application availability is originally defined as a measure of the fraction of time during a defined period when the service provided is deemed to be better than user expectation of service performance. But, because most web service availability measurement tools simply monitor disconnected state, they do not satisfy user's expectation of extended availability concept. In this paper, We propose the web service availability measurement method which supports extended availability concept. It takes account of performance degradation of web service based on response time, and determines what is the cause of unavailability of the service. We developed a measurement tool, WebSerAvail.