• Journal of Information Processing Systems
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• 제15권3호
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• pp.500-519
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• 2019

The blooming of social media has simulated interest in sentiment analysis. Sentiment analysis aims to determine from a specific piece of content the overall attitude of its author in relation to a specific item, product, brand, or service. In sentiment analysis, the focus is on the subjective sentences. Hence, in order to discover and extract the subjective information from a given text, researchers have applied various methods in computational linguistics, natural language processing, and text analysis. The aim of this paper is to provide an in-depth up-to-date study of the sentiment analysis algorithms in order to familiarize with other works done in the subject. The paper focuses on the main tasks and applications of sentiment analysis. State-of-the-art algorithms, methodologies and techniques have been categorized and summarized to facilitate future research in this field.

• 산업경영시스템학회지
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• 제46권4호
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• pp.142-151
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• 2023

Sentiment analysis is a method used to comprehend feelings, opinions, and attitudes in text, and it is essential for evaluating consumer feedback and social media posts. However, creating sentiment dictionaries, which are necessary for this analysis, is complex and time-consuming because people express their emotions differently depending on the context and domain. In this study, we propose a new method for simplifying this procedure. We utilize syntax analysis of the Korean language to identify and extract sentiment words based on the Reason-Sentiment Pattern, which distinguishes between words expressing feelings and words explaining why those feelings are expressed, making it applicable in various contexts and domains. We also define sentiment words as those with clear polarity, even when used independently and exclude words whose polarity varies with context and domain. This approach enables the extraction of explicit sentiment expressions, enhancing the accuracy of sentiment analysis at the attribute level. Our methodology, validated using Korean cosmetics review datasets from Korean online shopping malls, demonstrates how a sentiment dictionary focused solely on clear polarity words can provide valuable insights for product planners. Understanding the polarity and reasons behind specific attributes enables improvement of product weaknesses and emphasis on strengths. This approach not only reduces dependency on extensive sentiment dictionaries but also offers high accuracy and applicability across various domains.

• Journal of Advanced Marine Engineering and Technology
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• 제37권3호
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• pp.291-299
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• 2013

Most sentiment analysis systems count the number of occurrences of sentiment expressions in a text, and evaluate the text by summing polarity values of extracted sentiment expressions. However, linguistic contexts of the expressions should be taken into account in order to analyze sentimental orientation of the text meticulously. Korean auxiliary predicates affect meaning of the main verb or adjective in some ways while attached to it in their usage. In this paper, we introduce a new approach that handles Korean auxiliary predicates in the light of sentiment analysis. We classify the auxiliary predicates according to their strength of impact on sentiment polarity values. We also define compositional rules of auxiliary predicates to update polarity values when the predicates appear along with sentiment expressions. This approach is implemented to a sentiment analysis system to extract opinions about a specific individual from review documents which were collected from various web sites. An experimental result shows approximately 72.6% precision and 52.7% recall for correctly detecting sentiment expressions from a text.

• International Journal of Internet, Broadcasting and Communication
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• 제15권2호
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• pp.112-117
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• 2023

This study aims to find out what tourists' interests and perceptions are like through online big data. Big data for a total of five years from 2018 to 2022 were collected using the Textom program. Sentiment analysis was performed with the collected data. Sentiment analysis expresses the necessity and emotions of city tours in online reviews written by tourists using city tours. The purpose of this study is to extract and analyze keywords representing satisfaction. The sentiment analysis program provided by the big data analysis platform "TEXTOM" was used to study positives and negatives based on sentiment analysis of tourists' online reviews. Sentiment analysis was conducted by collecting reviews related to the city tour. The degree of positive and negative emotions for the city tour was investigated and what emotional words were analyzed for each item. As a result of big data sentiment analysis to examine the emotions and sentiments of tourists about the city tour, 93.8% positive and 6.2% negative, indicating that more than half of the tourists are positively aware. This paper collects tourists' opinions based on the analyzed sentiment analysis, understands the quality characteristics of city tours based on the analysis using the collected data, and sentiment analysis provides important information to the city tour platform for each region.

• 한국정보시스템학회지:정보시스템연구
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• 제31권3호
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• pp.67-87
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• 2022

Purpose This study quantified companies' views on the COVID-19 pandemic with sentiment analysis of U.S. public companies' disclosures. It aims to provide timely insights to shareholders, investors, and consumers by analyzing and visualizing sentiment changes over time as well as similarities and differences by industry. Design/methodology/approach From more than fifty thousand Form 10-K and Form 10-Q published between 2020 and 2021, we extracted over one million texts related to the COVID-19 pandemic. Using the FinBERT language model fine-tuned in the finance domain, we conducted sentiment analysis of the texts, and we quantified and classified the data into positive, negative, and neutral. In addition, we illustrated the analysis results using various visualization techniques for easy understanding of information. Findings The analysis results indicated that U.S. public companies' overall sentiment changed over time as the COVID-19 pandemic progressed. Positive sentiment gradually increased, and negative sentiment tended to decrease over time, but there was no trend in neutral sentiment. When comparing sentiment by industry, the pattern of changes in the amount of positive and negative sentiment and time-series changes were similar in all industries, but differences among industries were shown in neutral sentiment.

• 한국지능시스템학회논문지
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• 제22권5호
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• pp.563-569
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• 2012

소셜 웹이 확산되면서 오피니언 마이닝 혹은 감성 분석 연구가 주목을 받고 있다. 감성 분석을 위해서는 감성을 판별하기 위한 감성자원이 제공되어야 한다. 기존 감성 분석에서는 감성의 극성에 대한 강도를 표현하는 방법으로 리소스를 구축하고 이를 통하여 의견의 극성을 결정하였다. 본 논문에서는 의견의 극성뿐만 아니라 긍/부정의 근거가 되는 감성의 카테고리를 구성하고자 한다. 본 논문에서는 합리적인 분류를 위하여 심리학적 감정들을 초기 감성으로 정의한다. 그리고 실제로 소셜 웹에서 사용되는 감성의 분포를 얻기 위하여 소셜 웹의 텍스트를 분석하여 감성 정보를 추출한다. 추출한 감성 정보를 이용하여 초기 감성들을 재분류함으로써 소셜 웹을 위한 감성 카테고리를 구성한다. 본 논문에서는 이 방법을 통하여 23개의 감성 카테고리를 제시한다.

• ETRI Journal
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• 제35권5호
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• pp.838-848
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• 2013

This paper presents a novel approach to automatically generate Korean multiword sentiment expressions by using a seed sentiment lexicon and a large-scale domain-specific corpus. A multiword sentiment expression consists of a seed sentiment word and its contextual words occurring adjacent to the seed word. The multiword sentiment expressions that are the focus of our study have a different polarity from that of the seed sentiment word. The automatically extracted multiword sentiment expressions show that 1) the contextual words should be defined as a part of a multiword sentiment expression in addition to their corresponding seed sentiment word, 2) the identified multiword sentiment expressions contain various indicators for polarity shift that have rarely been recognized before, and 3) the newly recognized shifters contribute to assigning a more accurate polarity value. The empirical result shows that the proposed approach achieves improved performance of the sentiment analysis system that uses an automatically generated lexicon.

• 감성과학
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• 제17권1호
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• pp.71-78
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• 2014

본 연구는 보다 정확한 텍스트의 감성 분석을 위해 새로운 감성 특징인 감성 패턴을 제안하고, 이를 이용한 영화평 평점 추론에 대해 소개한다. 텍스트 감성 분석은 텍스트에 포함된 감성인 긍정과 부정을 인식하고 분류하는 작업으로, 이를 위해 감성 특징인 감성 단어와 구문 패턴을 이용한다. 텍스트 내에 존재하는 감성 단어와 구문 패턴의 감성을 통해 텍스트 전체의 감성을 분류하는 것이다. 하지만, 기존 감성 분석은 감성 단어와 구문 패턴의 감성을 독립적으로 고려하기 때문에 문장 혹은 글 전체의 감성 정보를 정확히 파악하기 어렵다는 한계를 가지고 있다. 그러므로 본 연구는 기존 감성 특징들을 독립적으로 고려하는 것뿐만 아니라 문장 내에서 출현하는 감성들을 의미적으로 연결하여 하나의 패턴으로 정의한 감성 패턴을 제안하고, 감성 분석의 세부 연구 주제인 평점 추론에 감성 패턴을 새로운 감성 특징으로 사용하였다. 제안하는 감성 패턴의 효과를 검증하기 위해 영화평에 대한 평점 추론 실험을 수행하였다. 감성 패턴을 포함한 모든 감성 특징들을 사전에 정의한 학습 영화평들로부터 추출하고, 이를 확률 기법을 이용해 실험 영화평들의 평점을 추론하였다. 그 결과 감성 패턴을 사용하였을 경우 기존 감성 특징들만 사용했을 때 보다 추론한 평점이 더욱 정확함을 확인하였다.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제12권8호
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• pp.4090-4102
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• 2018

After emerging online communications, text mining and sentiment analysis has been frequently applied into analyzing electronic word-of-mouth. This study aims to develop a domain-specific lexicon of sentiment analysis to predict box office success in Korea film market and validate the feasibility of the lexicon. Natural language processing, a machine learning algorithm, and a lexicon-based sentiment classification method are employed. To create a movie domain sentiment lexicon, 233,631 reviews of 147 movies with popularity ratings is collected by a XML crawling package in R program. We accomplished 81.69% accuracy in sentiment classification by the Korean sentiment dictionary including 706 negative words and 617 positive words. The result showed a stronger positive relationship with box office success and consumers' sentiment as well as a significant positive effect in the linear regression for the predicting model. In addition, it reveals emotion in the user-generated content can be a more accurate clue to predict business success.

• 한국멀티미디어학회논문지
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• 제18권11호
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• pp.1391-1399
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• 2015

In recent times, studies sentiment analysis are being actively conducted by implementing natural language processing technologies for analyzing subjective data such as opinions and attitudes of users expressed on the Web, blogs, and social networking services (SNSs). Conventionally, to classify the sentiments in texts, most studies determine positive/negative/neutral sentiments by assigning polarity values for sentiment vocabulary using sentiment lexicons. However, in this study, sentiments are classified based on Thayer's model, which is psychologically defined, unlike the polarity classification used in opinion mining. In this paper, as a method for classifying the sentiments, sentiment categories are proposed by extracting sentiment keywords for major sentiments by using hashtags, which are essential elements of Instagram. By applying sentiment categories to user posts, sentiments can be determined through the similarity measurement between the sentiment adjective candidates and the sentiment keywords. The test results of the proposed method show that the average accuracy rate for all the sentiment categories was 90.7%, which indicates good performance. If a sentiment classification system with a large capacity is prepared using the proposed method, then it is expected that sentiment analysis in various fields will be possible, such as for determining social phenomena through SNS.