• Journal of the Korean Operations Research and Management Science Society
• /
• v.27 no.2
• /
• pp.63-79
• /
• 2002

During the last decade many enterprises spent a huge amount of money for investment on Information Technology (IT) & Information System (IS) to attain competitive advantage and to maximize their business performance by satisfying the various requirements of customers. Under such circumstances, methodologies for evaluating IT impact on business performance are very important issues for strategic decision making on investment. In this study, we propose a performance evaluation model that adopts the concept of the Balanced Scorecard (BSC) and the Value Chain to analyze the financial impact and non-financial impact of IT & IS at each critical work area. This model combines the 4 evaluation areas from BSC and 6 critical work areas from Value Chain and measures the Key Performance Indicator (HPI) and the effect of KPI. Also, we present a case study of which the evaluation model has been conducted on a major manufacturing company. finally. we address some important notes to improve the IT & IS performances in the real-world.

• International Journal of High-Rise Buildings
• /
• v.6 no.2
• /
• pp.131-138
• /
• 2017

There is no easy answer to ensuring the world's rapid urban population growth is managed sustainably and in a manner that promotes economic growth, social cohesion, and health and wellbeing. However, densification of existing urban areas is increasingly recognised as an effective and socially responsible way for cities to accommodate growing populations and still operate as vital, vibrant spaces. The Future Spaces Foundation's Vital Cities: Transport Systems Scorecard explores how well-networked, safe and sustainable transport networks equip densifying cities to meet the needs of their rising and fast-changing populations. This paper uses data from the scorecard to examine the transport infrastructure and associated data networks of three large, rapidly densifying cities - Beijing, Mumbai and $S{\tilde{a}}o$ Paulo - and highlight the successful measures and policies implemented between them. It includes an in-depth explanation of the scorecard's methodology, and concludes with an appeal for people-focused transport design that values safety, urban vibrancy and individual wellbeing over corporate efficiency.

• Journal of the Korea Safety Management & Science
• /
• v.19 no.3
• /
• pp.81-87
• /
• 2017

Performance evaluation has been done using financial indices which are generally regarded as inappropriate for the organizations which are innovative and progressive. Thus, the Balanced Scorecard(BSC) was developed considering long term performance and invisible performance. This BSC has four perspectives of finance, customer, internal operation, and learning. Based on the BSC, a new BSC has been derived with a fifth view of environmental and social perspective, which is now called as a Sustainability BSC. In this study, we evaluated Green IT initiatives using the Sustainability BSC. The initiatives are categorized as RFID, telepresence, paperless office, logistics management etc. The initiatives were evaluated from the view of five perspectives, resulting in high cor relationships among finance, internal operation, and environmental and social perspectives. Namely, good initiatives from the view of environmental/social perspective are also evaluated as good from the view of finance and internal operation perspectives. In this study, we recommend organizations to introduce Green IT initiatives by showing how Green IT initiatives have contributed to the organizations.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.32 no.2
• /
• pp.21-28
• /
• 2009

This research made an actual study of the Internal Control Systems on medium and small business company located on Gumi industry area. From this study, we learned that work scope, approval procedure and proof documents are well prepared, but some problem of the lack of communication has arose and it should be more complementary. Findings from this study show that the materials and purchasing processes are generally well-operated, but the information-sharing and training related to materials code are still insufficient and require more complementary systems.

• Proceedings of the Korea Database Society Conference
• /
• 1998.09a
• /
• pp.560-583
• /
• 1998

본 연구는 정보화 투자효과 평가방법론의 틀을 형성하는 투자효과 분류체계와 측정활동의 모형을 제안하고 있다. 우선 기존에 사용되는 여러 가지 이론적 또는 실무적 투자효과 분류체계의 장단점을 분석한 후 Balanced Scorecard 모형에 의거하여 정보화 투자효과를 재무, 대고객, 내부 프로세스, 혁신과 학습 4가지 영역으로 분류하였다. 이러한 분류체계는 1990년대 정보화 투자가 창출하는 무형적이고 전략적인 효과를 비즈니스 용어와 성과지표로서 적절하게 수용하고 있고, 정보화 투자를 비즈니스 투자와 사업적 관점에서 바라볼 수 있게 한다. 그리고 정보화 투자와 기업성과 사이의 인과관계와 역동적 흐름을 체계적으로 파악할 수 있게 하는 장점이 있다. 이러한 분류체계에 근거하여 투자효과 측정활동은 기업성과지표의 도출, 기업성과지표별 정보화 효과 예측, 그리고 정보화 효과의 화폐가치 산출이라는 3가지 작업으로 구분된다. 본 연구에서는 각 작업별로 어떠한 절차, 방법, 기법들이 사용될 수 있는지를 제안하고 있다.

• The Journal of Information Technology and Database
• /
• v.5 no.1
• /
• pp.69-84
• /
• 1998

본 연구는 정보화 투자효과 평가방법론의 틀을 형성하는 투자효과 분류체계와 측정활동의 모형을 제안하고 있다. 우선 기존에 사용되는 여러 가지 이론적 또는 실무적 투자효과 분류체계의 장단점을 분석한 후 Balanced Scorecard 모형에 의거하여 정보화 투자효과를 재무, 대고객, 내부 프로세스, 혁신과 학습 4가지 영역으로 분류하였다. 이러한 분류체계는 1990년대 정보화 투자가 창출하는 무형적이고 전략적인 효과를 비즈니스 용어와 성과지표로서 적절하게 수용하고 있고, 정보화 투자를 비즈니스 투자와 사업적 관점에서 바라볼 수 있게 한다. 그리고 정보화 투자와 기업성과 사이의 인과관계와 역동적 흐름을 체계적으로 파악할 수 있게 하는 장점이 있다. 이러한 분류체계에 근거하여 투자효과 측정활동은 기업성과지표의 도출, 기업성과지표별 정보화 효과 예측, 그리고 정보화 효과의 화폐가치 산출이라는 3가지 작업으로 구분된다. 본 연구에서는 각 작업별로 어떠한 절차, 방법, 기법들이 사용될 수 있는지를 제안하고 있다.

• International conference on construction engineering and project management
• /
• 2007.03a
• /
• pp.259-268
• /
• 2007

In a very competitive construction business environment there is a need to measure and manage business performance across a wider spectrum of business success criteria. The Balanced Scorecard (BSC) and Triple Bottom Line (TBL) reporting concepts are emerging as champions in the race for sustainable business success. The construction business organisations are often judged based on their financial performance as well as wider performance. This paper aims at developing a universally accepted tool for assessing contractors' wider business performance in the construction industry. A prototype of web-based business performance measurement system has been developed to help contractors assess their own performance aimed at uplifting their performance. The consultants/clients can also use the tool to measure contractors' performance in a value-based contractor selection. The system was developed based on the research conducted among 63 senior construction professionals and therefore further research with the participation of a large number of managers across different countries and also an upgrade of the system will be required.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.8 no.5
• /
• pp.1227-1242
• /
• 2007

This study aims at grasping the influence of antecedents within SCM to information sharing and cooperation as well as the influence of information sharing on cooperation among the small & medium-sized manufacturing industries, thus ultimately opening the way to the study on the influence of major activities such as information sharing and cooperation within SCM on the business performance by classifying such influence into low perspectives of BSC. The results of this study revealed that the antecedents such as commitment and cultural similarities exercised a significant influence on information sharing while mutual trust and the size of a corporate weighing with cooperative activities. It also identified the fact that information sharing bore a significant influence on cooperation in terms of relationships among activities. For the relationships between the SCM activities and performance, cooperation proved significant to all four balanced scorecard performances with little significant influence of information sharing on balanced scorecard performance. However, taking into consideration of the significance of information sharing on cooperation as well as the significant influence of cooperation on balanced scorecard performance, it fumed out that information sharing also effected a indirect influence on such four types of balanced scorecard performance. In this regard, based on the results of this study, it was identified that information sharing and cooperation, major activities within SCM, had either direct or indirect influence, through the influence of antecedents, on the business balanced scoreboard performance measured from a customer perspective, a business process perspective, an innovation and teaming perspective and a financial perspective.

• Journal of Korean Society for Quality Management
• /
• v.30 no.3
• /
• pp.79-93
• /
• 2002

Many companies are struggling with the issue of performance measurement because a generally accepted framework does not exist. The Balanced Scorecard is designed to help firms that have historically overemphasized short-term financial performance. In this article, we discuss the interrelation between supply relationship and BSC. The Balanced Scorecard to measure quality performance with respect to supply relationship is suggested. Based on the survey of 84 venture firms, the validity of the measurement tool is tested statistically. Consequently, it was found that the suggested items have validity to measure supply relationship quality performance

• Proceedings of the CALSEC Conference
• /
• 2003.09a
• /
• pp.281-286
• /
• 2003

The key aim of this research is to address the relationship between adoption level of e-commerce usage and performance based on Balanced scorecard perspectives. In order to identify the e-commerce adoption characteristics of small businesses, we carried out principal component analysis and cluster analysis by means of a survey with interview. The association of the e-commerce adoption level currently reached by a small businesses with internal process, learning/growth, customer perspectives performance is investigated and discussed.