• 디지털산업정보학회논문지
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• 제13권3호
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• pp.105-113
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• 2017

Considered as the "new normal" mode of learning, BL has become popular in recent years especially in University education. BL is defined as a learning approach that combines e-learning and face-to-face classroom learning. BL allows for more interactive and reflective learning environment resulting in enhancing learner-directed learning. The adoption of BL in university has made it significant to probe the crucial determinants that would entice instructors and learners to use BL and enhance learning satisfaction. The primary purpose of this study is to investigate the affecting factors of the satisfaction of BL in universities in terms of leaner's aspects. Learner's role is very important in BL, because learner should self-directed study for effective performance and satisfaction in BL environment. Based on prior studies motivation, self-efficacy, and educational expectancy were identified as affecting factors of satisfaction in BL. According to the result of multiple regression, all factors(motivation, self-efficacy, and educational expectancy) were found to be significantly related to the learner's satisfaction in BL. It can provide practical guideline on effective operation strategy for BL in universities.

• 한국환경생태학회지
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• 제19권2호
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• pp.139-143
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• 2005

본 연구는 월악산국립공원을 방문한 탐방객들의 탐방만족도를 통하여 만족요인과 예측모형 을 분석하여 효율적인 공원관리의 기초자료를 제공하는데 있다. 만족도에서는 이용료부담감, 시설청결 및 부족, 바가지요금, 쓰레기 문제에 다소 불만족하는 것으로 나타났다. 만족요인으로는 '일반관리요인'이 만족도에 가장 큰 영향을 미치는 것으로 나타났고, 예측모형에 있어서도 휴양활동의 안전, 주차문제, 쓰레기 문제 등이 만족도에 큰 영향을 미치는 변수인 것으로 나타났다.

• 융합정보논문지
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• 제9권4호
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• pp.21-27
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• 2019

ERP 시스템은 기업 경영에 유용한 도구로 활용되고 있다. ERP 시스템은 그 특성 상, 의무적인 수용 환경을 고려한 지속적인 사용을 위한 연구가 필요하다. 이에 본 연구는 ERP 시스템을 지속 사용 의도에 미치는 요인에 대하여 선행 연구를 토대로 의무적인 수용 환경의 변수를 추가한 모형을 설정하여 AMOS 18을 통해 검증하였다. 분석결과, ERP 시스템 사용자의 사용 의도는 사용자 만족도와 객관적 유용성에 의해 유의한 영향을 받고 있으며, 사용자 만족도와 객관적 유용성은 서비스 품질에 유의한 영향을 받는 것으로 나타났다. 또한, 기대일치는 사용자만족도와 객관적 유용성에 유의한 영향을 준다는 결론을 얻었다. 이는 ERP 시스템의 지속적 사용을 위해, 사용자의 사전 지식의 습득과 적극적인 참여를 통해, 기대와 요구를 시스템에 반영하고, 유용성과 향상된 직무 수행에 대한 만족감을 느끼게 함이 중요하며, 지속적인 서비스 품질을 유지해야 함을 시사하고 있다. ERP 도입 형태에 따라, 만족감과 서비스 품질이 달라지므로, 이에 대한 추가적인 연구가 필요하다.

• 대한토목학회논문집
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• 제38권6호
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• pp.979-990
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• 2018

본 연구에서는 현재 우리나라에서 보편적으로 활용되고 있는 보행서비스수준은 보행의 질과 환경을 평가하기에 변별력이 없다고 판단되어 보행만족도를 연계하여 변별력 있는 기준으로 활용될 수 있도록 제안을 하였다. 공간적 범위는 서울시를 대상으로 1,157개 지점으로 선정하였으며, 선행연구 및 이론적 고찰을 통하여 보행과 관련된 지표를 선정하였다. 첫째, 개선된 보행서비스수준을 재분류한 결과 기존 A등급으로 치중되었던 결과와 달리 보행서비스수준이 전반적으로 고르게 분포되었다. 둘째, 개선된 보행서비스 수준 중 B등급과 C등급에서 보행만족도가 가장 높게 측정되었다. 이는 향후 보행로 계획 시 적정 물리적 시설이 충족되도록 설계하는 것이 적합하다고 판단된다. 셋째, 군집유형별로 개선된 보행서비스수준을 보면 각 등급의 보행교통류율이 다르게 측정된 것을 알 수 있었다. 따라서 보행로계획 시 보행서비스수준을 측정할 때 주변 시설의 종류에 따라 개선된 보행서비스수준을 적용하는 것이 적합하다고 사료된다. 본 연구에서 제안한 개선된 보행서비스수준은 도시개발사업과 보행계획에 있어 보다 현실적이고 변별력 있는 기준으로 활용될 수 있을 것으로 판단된다.

• 한국지역사회생활과학회지
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• 제21권3호
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• pp.285-298
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• 2010

This study aims to analyze teachers job satisfaction according to the working environment of teachers working in child-care centers and to investigate which variables of the working environment relate to job satisfaction of child-care teachers. The main results of this study were as follows. First, married teachers are more satisfied with the job itself, supervision, and colleague relations compared to teachers who are not married. Teachers with certificates are more satisfied with the job itself compared to teachers without certificates. Second, teachers's job satisfaction is significantly correlated with their salary, welfare, and colleague relations. Also teachers' job satisfaction is correlated with responsibility in the case that teachers have a good relation with their principal and child-care parents. Third, the results of this study show that teachers consider substitute teachers, vacation systems, day care systems, compliant with the ratio of teacher and children, job security, order of legal status as important. With regard to external compensation, teachers want salary increase, payment on overtime labor, flexible work-time, use of both full-time and part-time teachers, expansion of educational materials, increase on purchasing cost for textbooks and materials. To improve the quality of child-care teachers' working environment as well as their satisfaction, practical policies need to be implemented.

• 한국산업정보학회논문지
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• 제22권3호
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• pp.95-107
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• 2017

본 연구는 은행의 서비스품질을 결과품질, 물리적 환경품질, 상호작용품질로 구분하고 각 차원이 고객만족과 교차구매의도 및 관계지속의도에 미치는 구조모형을 제안하고 은행을 이용하는 고객들을 대상으로 실증 분석하였다. 분석결과 첫째, 서비스품질의 상호작용품질, 결과품질, 물리적 환경품질의 3가지 차원이 은행의 고객만족을 형성하는 하나의 원천임이 확인하였다. 둘째, 은행을 이용하는 고객들이 지각하는 은행의 상호작용품질, 결과품질, 물리적 환경품질을 높게 지각할수록 고객만족에 긍정적인 영향을 미치는 것으로 나타났으며, 그 영향력이 크기는 상호작용품질, 물리적 환경품질, 결과품질 순으로 나타났다. 셋째, 은행 서비스에 대한 고객만족은 관계지속의도 및 교차구매의도에 긍정적인 영향을 미치는 것으로 나타났다. 끝으로 이들 분석결과를 바탕으로 본 연구의 시사점과 향후 연구방향을 제시하였다.

• 디지털산업정보학회논문지
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• 제9권2호
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• pp.23-32
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• 2013

The purpose of this study is to make effective mobile grid considered general environment, which can be summarized as irregular mobility, service exploration, data sharing, variety of machines, limit to the battery duration, etc. The data was extracted from the Dartmouth College. We analysed mobile use pattern of a specific group and applied pattern using hybrid method. As a result, we could adjust infra usage effectively and appropriately and cost cutting and increase satisfaction of user. In this study, by applying weighting method based on access time interval, we analysed use pattern added time variation with association rule during users in mobile grid environment. We proposed more stable way to manage patterns in a mobile grid environment that is being used as a hybrid form to process the data value received from the server in real time. Further studies are needed to get appropriate use pattern by group using use patterns of various groups.

• Human Ecology Research
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• 제58권1호
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• pp.75-86
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• 2020

This study examined the mediating effect of intimate partner violence (IPV) between alcohol use and relational satisfaction by the Actor Partner Interdependence Model (APIM). For this study, data were drawn from the 13^th-wave Korea Welfare Panel data and a total of 2,263 married couples were included in the analysis. SPSS 25.0 and AMOS 24 were used to analyze data and the Actor Partner Interdependence Mediation Model (APIMeM) examined the mediating effect. The results of this study are summarized as follows. First, the actor effect and the partner effect on the relationship of alcohol use and partner violence were all verified to be positive effects. Second, the actor effect and the partner effect on the relationship of partner violence and relational satisfaction were all verified to be negative effects. Third, comparison of the actor effect and partner effect between the husband and wife showed that the partner effect in which alcohol use to partner violence was greater in the husband than in the wife. In addition, both the actor and partner effect of violent reducing their relational satisfaction were greater in wives than in husbands. The findings of this study suggest that IPV has a mediating role between couples' alcohol use and the relational satisfaction and husband's violent behavior has more negative effect on the quality of the relationship than the wife's violent behavior.

• 한국정보시스템학회지:정보시스템연구
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• 제17권3호
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• pp.175-204
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• 2008

Ubiquitous computing is enhancing computer use by making many computers available throughout the physical environment without being noticed to the users. To facilitate successful adoption and diffusion of ubiquitous systems, it is important to find out the factors affecting their uses. Although researches related to ubiquitous computing have been vigorously conducted from the aspect of system and service provider, there have been very few studies that focus on the user's perspective. This study attempts to find out major factors which are dedicated to the development of ubiquitous systems and services and the relationships between these factors and user satisfaction factors. This study derived the specific factors that characterize ubiquitous services, such as ubiquity, contextual offer, user affinity, privacy, reliability, responsiveness, assurance, and empathy. We also considered service quality factors of ubiquitous services. Then these factors were combined with the Expectation Confirmation Theory (ECT) model and the path analysis was applied to find out the factors affecting user satisfaction and the intention to use the systems. The research findings indicate that ubiquity, contextual offer, privacy, reliability, and responsiveness affect the perceived usefulness. The perceived ease of use and confirmation were found to affect the perceived usefulness. The perceived usefulness, perceived ease of use, and confirmation fumed out to influence the satisfaction. It turned out that the result of this study on the relationship between the perceived usefulness and user satisfaction was identical with the findings in previous related ECT researches. We think this study makes two significant contributions to the development of ubiquitous services. First, this study provides basic implications for better ubiquitous services by considering important characteristics of ubiquitous systems as services. Second, this study also suggests important factors that need to be considered when ubiquitous service providers develop new ubiquitous services to improve user satisfaction and the intention to use the services.

• 대한가정학회지
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• 제46권10호
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• pp.133-146
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• 2008

This study investgates the factors influencing the levels of consumer satisfaction and life satisfaction of resident foreigners in Korea. The data were collected through a structured self-administered survey and 545 foreigners who lived in Korea for more than 3 months, with age over 20 participated as respondents. A research framework was formulated based on the resource constraint hypothesis and the study investigated the impact of information resource(human, media and internet information source) and consumer resource(monthly income, language ability and consumer proficiency) on the levels of consumer satisfaction and life satisfaction. The results from data analysis can be summarized as follows; First, analysis of consumer problems of resident foreigners in Korea indicated that resident foreigners recognize a burden for residence cost, food expense and education fee. Most of resident foreigners in Korea are found to use small local shops most often indicating they may experience adverse market environment due to resource constraint such as language or psychological barrier, and most of the respondents answered that the most often used payment method was cash. Furthermore, resident foreigners in Korea responded that lack of language service, lack of information provision, inability to use certain goods and services are the common cause of consumer dissatisfaction, as well as price and quality problems. Second, the level of consumer satisfaction (2.96 in 4.0) is higher than the level of life satisfaction (2.63 in 4.0). Third, the level of life satisfaction is significantly influenced by Korean language ability and the level of consumer satisfaction. The level of consumer satisfaction is by the media information source usage and consumer claim experience. Fourth, the level of consumer satisfaction is found to be the variable with the strongest causal relationship with the level of life satisfaction.