• Title/Summary/Keyword: Satisfaction of Use Environment

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Mitigation Plan for Expectation-Performance Gap of Information Systems Audit Services (정보시스템 감리서비스의 기대-성과 차이 완화 방안)

  • Ji, Kyoung Sook;Kim, Hee Wan
    • Journal of Service Research and Studies
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    • v.10 no.3
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    • pp.67-80
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    • 2020
  • The information system audit service has been recognized for its effectiveness in improving the management efficiency of informatization projects in the public sector and improving the quality of information systems. However, according to several recent studies, it is not very helpful in securing quality by indicating formal audit performance and incorrect functions or errors in a short audit period. So, if the effectiveness of audit is proved to ensure the quality of the information system from the perspective of the software life cycle and to successfully operate and maintain it, the use of audit for the successful construction of the information system will be an essential factor. Therefore, this study investigated whether the current audit service users are satisfied with the current information system audit and what they expect. If it is different from what was expected, the difference between expectations and performance was analyzed to improve user satisfaction, and a survey was conducted through interviews with experts in the information system field. Based on the empirical results through the questionnaire, in order to reduce the difference in expectations from the user's point of view in the information system audit service, a plan to improve the audit system suitable for the new audit environment was proposed.

A Study on the Development of Criteria to Assess the Business Performance of the Development Fund for Women and the Organizations it Supports - focusing on the Assessment of the Seoul Metropolitan Government's Development Fund for Women - (여성발전기금의 평가도구 개발 및 지원단체의 사업수행능력 평가에 대한 연구 - 서울특별시 여성발전기금 지원사업 평가를 중심으로 -)

  • Lee, Bong-Wha;Kim, Kyoung-A
    • Journal of the Korean Home Economics Association
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    • v.44 no.3 s.217
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    • pp.127-141
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    • 2006
  • This study aims to create assessment tools for the development fund for women, and to assess the business performance of the organizations using this development fund for women on the basis of such tools. A total of 57 projects by 58 organizations were assessed for a period of eight months. The assessment was carried out by using five tools: 1) examining the weight of the assessment tools, 2) visiting and inspecting project sites, 3) visiting and inspecting the offices of the participating organizations, 4) cooperating with the Seoul Metropolitan Government for municipal administration, and 5) assessing the final project report. Each tool was comprised of three elements: ability of relevant organizations, operational procedure, and projects results. The assessment results are summarized below: 1. According to the examination of the general trends in assessing the organizations that received the Development Fund for Women, it was found that the assessment emphasized performance more than the process involved in the project. Thus, the result suggested that the projects should be carried out more aggressively. 2. Regression analysis was conducted to identify the capability of the organizations in performing the projects with the development fund for women and the capability of the subjects as an independent variable. It was observed that such capabilities were affected by the degree of role sharing and the utilization of internal organizations. It suggested the importance of human resources. 3. To motivate the subjects involved in executing the projects with the use of the Development Fund for Women, the requirements and the satisfaction factors suggested strengthening the scope of financial support and activating the project environment. In conclusion, it is considered that the findings would provide practical ways to improve the system in using the Development Fund for Women, and in setting relevant policies in the future.

A Study on the Management and Utilization of Sub-Health Center in Rural area, Paraguay [1] - Focused on Limpio, Paraguay (파라과이 농촌지역 보건지소의 시설 관리 및 이용실태에 관한 연구[1] - 파라과이 림삐오시를 중심으로)

  • Kim, Ji Eon;Kim, Min Kyu;Nam, Eun Woo
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.26 no.2
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    • pp.7-17
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    • 2020
  • Purpose: The purpose of this study is to identify the operational status and current management of Sub-Health Centers in Limpio, Paraguay. Second, understanding the use of Sub-Health Centers and Perceptions of Sub-Health Centers in Limpio, Paraguay. Third, Providing policy implications for strengthening the Health Delivery System in Paraguay. Methods: The survey of the current status of sub-health centers in Limpio was conducted with observation and interview. Utilization of Sub-Health centers was analyzed in the 2018 Paraguay Community Health Survey. A face to face interview was conducted to complete a questionnaire and 831 samples were collected for the study. Results: In order to perform the normal function of the sub-health center, it will be necessary to allocate manpower that meets the standard. A common problem with sub-health centers in Limpio is that they have an environment vulnerable to rain. Currently, there are no health promotion and communicable disease management programs in sub-health center. Satisfaction of users about treatment, equipment, medicines and cleanleness of rooms. Implications: First, it is necessary to allocate human resources and organize spaces according to the standard. Second, there was a problem caused by moisture, and continuous maintenance and repair are required. Third, water and sewage related facilities must be safely improved to prevent contamination of groundwater. Forth, it is necessary to implement a program that fits the role of the sub-health center. Fifth, it is necessary to form a health delivery system considering the accessibility of residents. Finally, it is necessary to discuss the location of sub-health center considering travel time of Limpio residents.

Analysis on Wandering Space Design of Elderly Care Facilities for the Elderly with Dementia (치매노인을 위한 노인요양시설의 배회 공간 특성 분석)

  • Kim, Mi-Jung;Lee, So-Young
    • Korean Institute of Interior Design Journal
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    • v.20 no.6
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    • pp.331-339
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    • 2011
  • The purpose of this study was to examine wandering behaviors of the elderly with dementia at elderly care facilities, thus finding out the current status of supportability and safety of wandering space for facility residents and looking into the convenience of management for the control and Support of the elderly with dementia in wandering space, from the aspect of managers. Study methods consisted of literature examination, on-site assessment and investigation, observation and questionnaire survey. And via a questionnaire survey of facility workers at study subject facilities, the current status and facility workers' perception of wandering space and their job-satisfaction were examined. Collected data of 133 respondents were used for analysis. Data were processed with the SPSS 18.0 program, and such analytic techniques as frequency, percentage, mean, multiple response analysis, chi-square test and correlation analysis were carried out. The problems of physical environment of wandering space for the elderly with dementia: First, it is urgent to establish wandering space. Second, thoughtlessly installed chairs in the corridor impeded wandering behaviors. Third, the grips installed in the corridor space were irregular, thus causing inconvenience for wandering behaviors. Thus making residents' use of it difficult. In order to improve these problems, it is necessary to newly or additionally establish wandering space and modify the location of chairs or establish alcoves, thus reducing impedimentary elements for wandering behaviors. Providing a proper wandering space is important for facility residents. And it is also important for facility workers to manage facility residents.

Standardization Study for the Korean Version of Parenting Relationship Questionnaire-Children (한국판 아동용 부모자녀관계 척도 표준화 연구)

  • Park, Jinah;Shin, Yoolim;Lee, Meery;Chun, Yeun Jin;Lee, Kyung-Sook
    • Human Ecology Research
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    • v.53 no.2
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    • pp.169-177
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    • 2015
  • The PRQ instrument is parental perspectives of the parent-child relationship. It measured parent-child dimensions that include attachment and involvement. Also, it provides additional information on parenting style, parenting stress and satisfaction with the child's school. This study tested reliability and validity of the Korean version of Parenting Relationship Questionnaire-Child (K-PRQ-C). The K-PRQ-C was administered to parents of 713 elementary school children including 362 boys and 351 girls. They were from 1st to 6th grade children who were recruited form 4 elementary schools in Korea. Reliability was tested through internal consistency. We conducted confirmatory factor analysis. Moreover, scale inter-correlation was conducted for validity test. Discriminant validity conducted through administration to the parents of clinical children with emotional and behavior disorders. Construct validity was also examined through Korean version of the Parenting Sense of Competence. The results of confirmatory factor analysis indicated that the similar factor structures exist for PRQ-C and K-PRQ-C. The results showed a high level of internal consistency as well as construct and discriminant validity. These results showed valid psychometric properties for the K-PRQ-C. The K-PRQ-C provides a reliable and valid means of gathering information about the parent-child relationship. We discussed Implications for the use of the K-PRQ-C as a clinical tool and as a research instrument.

A Survey on Green Infrastructure Design Element in Urban Hub Green - Focused on ASLA's Case Studies- (도시 거점녹지유형의 그린인프라 계획요소 고찰 -ASLA 사례분석을 중심으로-)

  • Kwon, Jin Wook;Kim, Gunwoo
    • Journal of Environmental Science International
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    • v.28 no.12
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    • pp.1147-1156
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    • 2019
  • The purpose of this study was to analyze examples of green infrastructure presented by the American Society of Landscape Architects as a part of basic research to assess hub green spaces in cities. With the specific goal of green infrasturcture in mind, the study samples were classified according to their purpose: 'humanities', 'hydrology', 'ecology', and 'environment'. Based on this we assessed the elements of planning for the target sites and obtained the following results. With regard to the aspect of humanities, planning urban hub green spaces was related to the satisfaction in leisure activities and the 'quality of life' that people expect to enjoy at parks or other green areas in general. Rather than focusing on direct and visible benefits, which might come from green infrastructure's technological elements, people hoped that parks and green areas have macroscopic values. For hydrological characteristics, the 'ecologically manages stormwater' was applied the most in planning hub green spaces in cities, and it mainly took the form of technological elements or factors. Third, the planning elements pertaining to ecological characteristics were identified as a combination of strategies and technological elements that 'reintroduces native plants' and 'habitat for wildlife'. As for the plans to instill eco-friendly aspects, the study found that the research on air, climate, weather, heat reaction, soil, energy efficiency, and use and application of resources is important. However, it was difficult to measure the potential quantitative benefits of 'reusing or recycling materials', 'reducing urban heat', and 'cooling air temperature'. The result of this study is meaningful in that it can be used for the assessment of urban hub green spaces in the future.

Effect of Consulting Firm's Organizational Effectiveness on Customer Orientation (컨설팅기업의 조직효과성이 고객지향성에 미치는 영향)

  • Eom, Mi-Sun;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.19 no.12
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    • pp.231-241
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    • 2021
  • The consulting industry is also growing as the use of management consulting increases as the importance of management strategies for the survival of companies due to rapid environmental changes is highlighted. As a result, competition among consulting firms is intensifying, and securing competitiveness is essential. This study tried to confirm the method of securing competitiveness of consulting firms from the perspective of organizational competitiveness through organizational effectiveness. As the consulting service is a knowledge service field, an empirical analysis was conducted for consultants who performed it because professional human resources were a core technology. Exploratory factors, reliability analysis, and regression analysis were performed using SPSS 22.0. As a result of a study on the effect of consultants' organizational effectiveness on customer orientation, it was found that the consultant's organizational commitment and organizational performance had a significant effect. It was possible to confirm the importance of intrinsic motivation to secure the competitiveness of consulting firms in the changing environment. This presented practical implications for organizational management regarding the continuous growth of consulting firms.

A Study on Demanders' Consciousness by Master Room Planning Types in Apartment House (공동주택에서 마스터룸(Master room) 평면 유형별 수요자 의식 조사 연구)

  • Cho, Sung-Woo;Lee, Su-Yong;Moon, Cul-Seong;Oh, Se-Gyu
    • Journal of the Korean housing association
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    • v.19 no.6
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    • pp.9-20
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    • 2008
  • The residential environment is a place which reflects the gradual evolution of human consciousness because it is a cultural space the term, 'houses' is not relevant in this context as it literally means 'contains'. The long history of human living habits cannot be 'contained' within a space, but can be 'expressed' by a space and by the way the space is used. Furthermore, due to the way it is typically constructed, the basic characteristics of the house usually cannot be rapidly changed to accommodate new habits. However, recent changes that have taken place to the characteristics of the traditional master room suggest that traditional societal values associated with patriarchy have diminished. The current trend where priority is given to children's education also affects such a change. Existing researches related to the master room is confined to the behavioral use of the space and the composition of the physical space, while research on the master room its plane type has not been carried out. Therefore, in this study, apartment model houses are selected, and are classified according to the types of master room. An analysis is then carried out of the master room based on the occupants' requirements in terms of consciousness. Any planning modifications where required are then suggested. This research comprises the followings stages. First, an examination is carried out of existing research on the master room in order to understand its background and spatial components. A definitiones of related terms is also provided. Second, an analysis is carried out of the model houses exhibited at Suwan District, examining the typical standard that has been selected for the master room. Third, an analysis is conducted of the topics and questions to be selected for a questionnaire. Fourth, an analysis is carried out of the consciousness, satisfaction and requirements of the residents, as respondents in the questionnaire, related to the master room. and Research is then conducted of the architectural methods for planning the master room. Finally, future countermeasures for planning the master room are described based on the above analysis and research findings.

Analysis of student perception of learning block-type educational programming tools in online learning environment (온라인 학습 환경에서의 블록형 교육용 프로그래밍 도구 학습에 대한 학생 인식 분석)

  • Lee, SangHyeon;Ann, SungHun
    • Journal of The Korean Association of Information Education
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    • v.24 no.6
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    • pp.519-528
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    • 2020
  • Due to COVID-19, most schools are conducting online learning. In this study, a total of 12 block-type educational programming tool classes were conducted in the form of online learning for 6th grade elementary school students, and then quantitatively and qualitatively analyzed students' perceptions of their learning experience on entry learning. As a result of the analysis, it was found that the learner easily recognized the use of the entry program and the difficulty of learning contents, and the learning satisfaction was high. When students face difficulties, it was found that they received the most help from the hint function provided by the site itself, and they were found to be less aware of the necessity of teachers when learning entry. As a result of the qualitative analysis, it was found that the learner felt a lot of novelty and fun through easy and simple operation. On the other hand, it was found that the learning contents and hints were not understood, which made them difficult and felt that the hint contents were insufficient. It was found that students felt a sense of accomplishment by creating and manipulating programs as they wish.

Development of Cooling and Heating Bench System with Improved User Convenience for Smart City (사용자 편의성을 향상시킨 스마트 시티용 냉·온열 벤치 시스템 개발)

  • Jun Lee;Seung-Yong Oh;Tae-Kyu Kwon
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.46 no.3
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    • pp.23-31
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    • 2023
  • In this study, a smart bench was developed and researched smart benches that can contribute to user convenience and satisfaction by installing them in parks, bus stops, and tourist attractions in line with the rapidly changing construction of smart cities. The smart bench is automatically operated by the control system according to the external temperature and provides additional functions such as charging, lighting, and advertising to improve general bench functions as well as heating in winter and cooling in summer, making it suitable for smart urbanization. The developed smart bench is designed to be strong enough to withstand loads of about 2,500 N. It minimizes the visible parts such as assembled bolts and 220V power supply wires, It can also give aesthetic effects. The development was carried out with the aim of waterproofing and dustproofing of IP44 grade in accordance with the climate of Republic of Korea, which has four seasons, and it is advantageous for long-term use because the paint was selected for the weather ability (discoloration) grade 3 or higher. If smart bench is commercialized, it is believed that various options can be provided to the smart bench market, where buyers had few product options, as the parts were developed in an assembled type so that all functions can be responded in an optional form according to the installation environment and the buyer's budget.