• 제목/요약/키워드: Satisfaction of Use Environment

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The effect of learning environmental quality and self-regulated learning strategy on satisfaction on an e-Learning

  • Lee, Jong-Ki;Oh, Ju-Hwan
    • 한국정보기술응용학회:학술대회논문집
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    • 한국정보기술응용학회 2005년도 6th 2005 International Conference on Computers, Communications and System
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    • pp.127-133
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    • 2005
  • With the increasing use of the Internet improved Internet technologies as well as web-based applications, the uses of e-Learning have also increased the effectiveness of e-Learning has become one of the most practically and theoretically important issues in both Educational Engineering and Information Systems. This study suggests a research model, based on an e-Learning success model, the relationship of the e-leaner's self-regulated learning strategy and the quality perception of the e-Learning environment. This research model focuses on the learning environment and on self regulated learning strategy. The former consists of LMS, learning contents and interaction that are provided by e-Learning and the latter refers to the learners' self-regulated learning strategy. We will show the validity of the model empirically. As result, most of the hypotheses except for H6 suggested in this model were accepted.

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e-Learning에서 학습자 만족에 영향을 미치는 자기조절학습전략, 서비스품질 및 학습관리시스템 품질 (The effect of self-regulated learning strategy, service quality and learning management system quality on learners' satisfaction of an e-Learning)

  • 이종기
    • 한국산업정보학회:학술대회논문집
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    • 한국산업정보학회 2006년도 춘계 국제학술대회 논문집
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    • pp.221-228
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    • 2006
  • With the increasing use of the Internet improved Internet technologies as well as web-based applications, the effectiveness assessment of e-Learning has become one of the most practically and theoretically important issues in both Educational Engineering and Information Systems. This study suggests a research model, based on an e-Learning success model, the relationship of the e-learner's self-regulated learning strategy and the quality perception of the e-Learning environment. This research model focuses on the learning environment and on e-learning strategy. The former consists of learning management system, learning content quality and service quality that are provided by e-Loaming. The latter refers to the learners' self-regulated learning strategy. We will show the validity of the model empirically.

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시뮬레이션활용 경영 교육의 품질요인과 성과에 대한 학습유형의 조절효과 (Moderating Effect of Learning styles on the relationship of quality and satisfaction in the context of Business Simulation Game)

  • 안동희
    • 서비스연구
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    • 제7권4호
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    • pp.151-164
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    • 2017
  • 이 연구는 경영시뮬레이션 도구를 활용한 교육이 학습자 만족도에 미치는 영향과, 품질요인과 만족도 간의 관계에 있어서 학습유형의 조절효과에 대해 실증적으로 분석하는 것을 목적으로 한다. 연구를 위해 경영시뮬레이션 활용 교육에 참여한 학생을 대상으로 설문조사를 실시하였으며, 신뢰분석, 요인분석, 분산분석, 회귀분석등 데이터분석을 실시하였다. 실증분석 결과 경영시뮬레이션도구 활용 교육의 품질요인은 컨텐츠, 교육환경, 학생 간의 상호작용, 교강사의 지원기능 요인으로 나뉘었고, 학습유형은 적극적-소극적, 자기주도적-환경의존적 유형으로 분류되었다. 시뮬레이션 활용 교육의 각 품질요소는 학습자 만족도에 정(+)의 영향을 미쳤으며, 적극적, 환경의존적 학습유형을 가진 그룹이 통계적 유의성 밖에서 만족도 수준이 높았다. 학습유형은 경영시뮬레이션 교육의 품질요소와 만족도 간의 관계에 조절효과를 보였으며, 학습유형에 따라 조절하는 정도가 달랐다. 특히 학습자 간 상호작용은 만족도를 증가시키는 주요 요인이 된 반면, 교강사의 적극적 지원은 오히려 부(-)의 영향을 미치는 것으로 나타나 학습유형에 따른 차별화된 교수전략이 요구되는 것으로 나타났다. 본 연구는 교육 서비스 관점에서 경영시뮬레이션 교육의 품질요소와 만족도 간의 관계에서 학습유형이 미치는 조절효과에 대해서 학술적인 성과를 추가하였고, 경영시뮬레이션 도구 개발자 및 공급자, 이를 활용하는 교수자, 학습자, 교육기관에게도 유용한 시사점을 제공한다.

지하도 상가 만족도에 영향을 미치는 요인 분석 -부산시 사례를 중심으로- (Analysis on the Factors Affecting the Satisfaction of Underground Shopping Center -From the cases in Busan Metropolitan Region-)

  • 한승욱;장진혁;최열
    • 한국산학기술학회논문지
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    • 제18권11호
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    • pp.297-307
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    • 2017
  • 본 지하 공간은 대도시에 남아있는 가용성 높은 공간으로서 효율적, 집약적 토지 이용을 위한 중요한 요소이다. 특히, 지하도 상가는 물리적 기능과 상업적 기능을 동시에 충족시키며, 도심의 활성화를 이룩할 수 있는 수단으로 그 활용도가 매우 높다. 하지만 기존에 개발된 지하도 상가는 노후화 등 복합적인 원인으로 인해 지하 상권의 침체를 가져왔다. 이에 지하도 상가 활성화를 위한 대안을 제안하여 지하 상권의 활성화에 기여하고자 본 연구를진행하였다. 부산지역 지하도 상가 7개소를 공간적 범위로 대인 면접 설문 조사를 진행하여 이용자가 느끼는 지하도 상가 만족도 결정요인 및 개선사항을 파악하였다. 순서형 로짓모형을 통해 위 설문내용을 실증분석하였다. 실증분석 결과, 서비스 만족도, 지하 환경 만족도, 공공시설 만족도, 3개 요인이 지하도 상가 만족도에 영향을 미치는 유의한 변수로 추정되었다. 이에 따라, 신규 지하도 상가 개발 혹은 기존 지하도 상가 리뉴얼 시 해당 요소들에 대한 적절한 고려가 필요할 것으로 생각한다. 이를 통해 지하도 상가 이용자의 만족감을 증대시키고, 동시에 지하상권의 재활성화가 이루어지길 기대한다.

버스 정류장의 서비스 수준 및 평가모델 구축에 관한 연구 (Establishment about Service Level and Evaluation Model of Bus Stop)

  • 이원규;정헌영
    • 대한토목학회논문집
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    • 제28권2D호
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    • pp.217-225
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    • 2008
  • 버스 정류장은 많은 승객이 이용하기 때문에 편리한 서비스 제공을 위하여 이용자 중심으로 환경을 개선할 필요가 있다. 본 연구는 GAP, IPA, 구조방정식을 이용한 버스 정류장 서비스 수준에 대한 이용자 평가모델 구축을 통하여 그 개선 방향을 제시하고자 하였다. 버스 정류장의 31개 서비스 항목에 대한 GAP 구축에서는 장애인 관련 시설, 버스 이용 관련 정보를 제공하는 항목에서 차이가 높게 나타났다. IPA의 현재 서비스의 경우는 버스 운행 관련 정보, 보조시설, 장애인 지원시설에서 우선 시정이 필요한 것으로 나타났고, 서비스 기대치의 경우는 버스 운행 관련 정보 및 환승시설, 장애인 지원시설에서 지속적 노력이 필요한 것으로 나타났다. 구조방정식에 의한 버스 정류장 서비스 평가모델은 적합도가 좋은 것으로 나타났으며, 버스 정류장 전체 만족도에는 시설 이용 만족보다는 대기 만족 그리고 버스 정류장 시설 이용 만족에는 버스 운행 관련 정보 만족, 보조시설 만족, 버스 운행 정보 및 환승시설, 장애인 지원시설이 상대적으로 영향을 많이 미치는 것으로 나타났다. 그리고 현재 버스 정류장에 대한 전체 만족도가 낮을수록, 전체 만족도에 대한 기대치가 높게 요구되고 있는 것으로 나타났다. 따라서 버스 운행 관련 정보와 장애인 지원시설에 대해서는 적극적인 개선 전략이 필요한 것으로 나타났다.

Toward Net-Zero Energy Retrofitting: Building-Integrated Photovoltaic Curtainwalls

  • Kim, Kyoung Hee;Im, Ok-Kyun
    • 국제초고층학회논문집
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    • 제10권1호
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    • pp.35-43
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    • 2021
  • With the rapid urbanization and growing energy use intensity in the built environment, the glazed curtainwall has become ever more important in the architectural practice and environmental stewardship. Besides its energy efficiency roles, window has been an important transparent component for daylight penetration and a view-out for occupant satisfaction. In response to the climate crisis caused by the built environment, this research focuses on the study of net-zero energy retrofitting by using a new building integrated photovoltaic (BIPV) curtainwall as a sustainable alternative to conventional window systems. Design variables such as building orientations, climate zones, energy attributes of BIPV curtainwalls, and glazed area were studied, to minimize energy consumption and discomfort hours for three cities representing hot (Miami, FL), mixed (Charlotte, NC), and cold (Minneapolis, MN). Parametric analysis and Pareto solutions are presented to provide a comprehensive explanation of the correlation between design variables and performance objectives for net-zero energy retrofitting applications.

Agile Management (Management 3.0) as the Basis of the Management System in the Conditions of Globalization

  • Kopytko, Marta;Chуrva, Olha;Stavska, Yuliia;Karvatska, Nataliia;Chуrva, Hanna
    • International Journal of Computer Science & Network Security
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    • 제22권2호
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    • pp.101-106
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    • 2022
  • The main purpose of the study is to determine the key aspects of Agile management as the basis of a management system in the context of globalization. The research methodology includes several scientific and theoretical methods that have achieved this goal. Adaptation of enterprises engaged in the development, production, and sale of innovative products to constant and rapid changes in the external environment requires managers to apply appropriate management methods. The use of Agile management in the management of innovation processes can speed up their implementation, minimize and optimize the use of resources, time, and effort of staff, can increase customer and customer satisfaction with the end result and, consequently, improve the company's competitive position in the market. The results of the study identified key aspects of the application of Agile management in the management system in the context of globalization.

모바일 환경에서 고객 맞춤형 정보서비스를 위한 MoSA-CRM 시스템 (MoSA-CRM System for Customer-Oriented Information Service Provision in Mobile Environment)

  • 홍장의;김종필
    • Journal of Information Technology Applications and Management
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    • 제13권4호
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    • pp.155-165
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    • 2006
  • Along with the evolution of wireless internet environment, information services in mobile internet are being explosively increased. However, due to the high expense for the use of those services, it is not easy to collect the devoted customers. In order to overcome the adverse conditions, the service should be supported by a strategic application system which facilitates easier and fast service for customer's information needs than that of traditional on-line internet. In this paper, we investigate the strategy how to provide the information service under the customer satisfaction, and also consider some ways of personalization of information service and information provision in real-time. As a result of the works, we develop a system, MoSA-CRM(Mobile Service Application based on CRM) to support customer-oriented information service. We believe that the MoSA-CRM system can provide some benefits for information providers in mobile e-commerce market such as flexibility in business strategy, systematic customer relationship management, and growth in financial ability.

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조직구성원의 개인-환경적합성과 정보시스템 수용요인이 성과에 미치는 영향에 관한 연구: 사회자본의 매개역할 (A Study on the Impact of Employee's Person-Environment Fit and Information Systems Acceptance Factors on Performance: The Mediating Role of Social Capital)

  • 허명숙;천면중
    • Asia pacific journal of information systems
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    • 제19권2호
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    • pp.1-42
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    • 2009
  • In a knowledge-based society, a firm's intellectual capital represents the wealth of ideas and ability to innovate, which are indispensable elements for the future growth. Therefore, the intellectual capital is evidently recognized as the most valuable asset in the organization. Considered as intangible asset, intellectual capital is the basis based on which firms can foster their sustainable competitive advantage. One of the essential components of the intellectual capital is a social capital, indicating the firm's individual members' ability to build a firm's social networks. As such, social capital is a powerful concept necessary for understanding the emergence, growth, and functioning of network linkages. The more social capital a firm is equipped with, the more successfully it can establish new social networks. By providing a shared context for social interactions, social capital facilitates the creation of new linkages in the organizational setting. This concept of "person-environment fit" has long been prevalent in the management literature. The fit is grounded in the interaction theory of behavior. The interaction perspective has a fairly long theoretical tradition, beginning with proposition that behavior is a function of the person and environment. This view asserts that neither personal characteristics nor the situation alone adequately explains the variance in behavioral and attitudinal variables. Instead, the interaction of personal and situational variables accounts for the greatest variance. Accordingly, the person-environment fit is defined as the degree of congruence or match between personal and situational variables in producing significant selected outcomes. In addition, information systems acceptance factors enable organizations to build large electronic communities with huge knowledge resources. For example, the Intranet helps to build knowledge-based communities, which in turn increases employee communication and collaboration. It is vital since through active communication and collaborative efforts can employees build common basis for shared understandings that evolve into stronger relationships embedded with trust. To this aim, the electronic communication network allows the formation of social network to be more viable to rapid mobilization and assimilation of knowledge assets in the organizations. The purpose of this study is to investigate: (1) the impact of person-environment fit(person-job fit, person-person fit, person-group fit, person-organization fit) on social capital(network ties, trust, norm, shared language); (2) the impact of information systems acceptance factors(availability, perceived usefulness, perceived ease of use) on social capital; (3) the impact of social capital on personal performance(work performance, work satisfaction); and (4) the mediating role of social capital between person-environment fit and personal performance. In general, social capital is defined as the aggregated actual or collective potential resources which lead to the possession of a durable network. The concept of social capital was originally developed by sociologists for their analysis in social context. Recently, it has become an increasingly popular jargon used in the management literature in describing organizational phenomena outside the realm of transaction costs. Since both environmental factors and information systems acceptance factors affect the network of employee's relationships, this study proposes that these two factors have significant influence on the social capital of employees. The person-environment fit basically refers to the alignment between characteristics of people and their environments, thereby resulting in positive outcomes for both individuals and organizations. In addition, the information systems acceptance factors have rather direct influences on the social network of employees. Based on such theoretical framework, namely person-environment fit and social capital theory, we develop our research model and hypotheses. The results of data analysis, based on 458 employee cases are as follow: Firstly, both person-environment fit(person-job fit, person-person fit, person-group fit, person-organization fit) and information systems acceptance factors(availability perceived usefulness, perceived ease of use) significantly influence social capital(network ties, norm, shared language). In addition, person-environment fit is a stronger factor influencing social capital than information systems acceptance factors. Secondly, social capital is a significant factor in both work satisfaction and work performance. Finally, social capital partly plays a mediating role between person-environment fit and personal performance. Our findings suggest that it is vital for firms to understand the importance of environmental factors affecting social capital of employees and accordingly identify the importance of information systems acceptance factors in building formal and informal relationships of employees. Firms also need to reflect their recognition of the importance of social capital's mediating role in boosting personal performance. Some limitations arisen in the course of the research and suggestions for future research directions are also discussed.

전자상거래, 균형성과표, 조직간 정보교류와 공급망 성과 간의 관계 연구 (The Relationships among E-commerce, BSC, Inter-organizational Information Flow and Supply-Chain Performance)

  • 최종민
    • 경영과학
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    • 제30권1호
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    • pp.149-165
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    • 2013
  • This study empirically investigated the changes of performance evaluation systems under the environment of supply-chain e-commerce. The objectives of e-commerce include obtaining financial profit, internal innovation through processes integration, learning with information flow, and customer satisfaction through quick response. These objectives are generally consistent with the four evaluation measures of balanced scorecard(BSC). This study, first, demonstrated that perceived environmental uncertainty(PEU) has a significant effect on the adoptions of e-commerce and BSC, and severe competition positively influences the use of e-commerce. With cluster analysis and subgroup analysis, we also showed that under the high adoption levels of e-commerce, the high utilization of BSC can improve the supply-chain performance of a firm. In addition, it was found that the use of e-commerce indirectly and significantly affects supply-chain performance through inter-organizational information flow, and the supply-chain performance of a firm leads to the improvement of organizational performance.