• Title/Summary/Keyword: Satisfaction level with the department

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집단회고요법이 재가노인의 우울에 미치는 효과 (Effects of Group Reminiscence Therapy on Depression of the Elderly Residing at Home)

  • 정영;백영주
    • 지역사회간호학회지
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    • 제7권1호
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    • pp.29-37
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    • 1996
  • The purpose of this study is to exmine the effects of reminiscence therapy on deprssion of the elderly residing at home. The subjects were sampled from the members of senior citizens' centres located in Kwangju City. Total number was 73, 38 for the control group and 35 for the experimental group. The study was carried out after a non-equivalent pretest-posttest design. Data were collected from 23 Jun. to 11 Nov. 1993. Reminiscence therapy was applied only to the experimental group. once a week for 6 weeks. Depression level was measured by the questionnaire before and after treatment given. The results were as follows: 1. Religion and family-attachment among socioeconomic charactiristics were significantly different with the level of depression. 2. Religion and pocket - money provider among socioeconomic charactiristics were significantly different with the level of life-satisfaction. 3. The relationship between depression and life -satisfaction was a significant negative correlation(r=-0.777, P=0.000). 4. The depression level of the experimental group was significantly decreased after the treatment as contrasted with that of control group(P=0.004). On the basis of this study it can be concluded that reminiscence therapy reduces depression level.

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간호사의 직무 스트레스와 직무만족 및 조직몰입과의 관계 (Relationship of Job Stress with Job Satisfaction and Organizational Commitment of Nurses)

  • 황혜정;양남영
    • 가정∙방문간호학회지
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    • 제16권2호
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    • pp.145-152
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    • 2009
  • Purpose: To identify the relationship of job stress with job satisfaction and organizational commitment of nurses. Method: The subjects were 288 nurses working in two hospitals in Kyong Ki Island. The study was conducted from August to October 2007. The data was collected by questionnaires and were analyzed using descriptive statistics and Pearson correlation coefficients. Results: The mean score of job stress was $2.86{\pm}.75$ (total of 4 points), mean score job satisfaction score was $2.98{\pm}.33$ (total of 5 points), and mean organizational commitment score was $3.14{\pm}.34$ (total of 5 points). Concerning sub factors, limited medical care was highest and conflicts with the doctors was lowest. The level of job stress was significantly different according to age, marital status, religion, educational status, and type of employment. The level of job satisfaction was significantly different according to type of employment and working style. Job stress and job satisfaction were significantly correlated. Conclusion: It may be necessary further to develop job stress management programs to productively address job stress of nurses.

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대학급식소 종사원의 직무만족과 고객지향서비스 수행도 (Job Satisfaction and Customer-oriented Service Performance of University Foodservice Employees)

  • 원선임;박혜영;장유경
    • 대한영양사협회학술지
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    • 제8권4호
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    • pp.359-371
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    • 2002
  • The aims of this study were to estimate the level of job satisfaction and customer-oriented service performance in university food service employees Two hundreds-six food service employees working in Seoul were enrolled and the response rate was 85.8%. Of respondents, 85.9% was female and most of the respondents were 40 years up (70.8%). Generally, respondents had approximately 5 years job experience and high school level. Mean score of job satisfaction was 3.23 score out of 5.00. The highest and lowest items on job satisfaction were responsibility and commitment(4.00). and promotions opportunity(2.69), respectively. Considering job satisfaction; relationships of supervisors, employment and career were significantly different in age(P<0.05), job-system and wage(P<0.05), respectively. Mean score of customer-oriented service performance was 3.75. The highest and lowest items on customer-oriented service performance were delivering on time(4.02) and service information for customers(3.21), respectively. Customer-oriented service performance was significantly different in age and wage(P<0.05). Job satisfaction had positive correlation to customer-oriented service performance. Relationship of supervisors was positively correlated with relationship of coworkers and career.

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초임부의 교육 요구와 만족도에 관한 연구 (A Study on the Educational Needs and Satisfaction of Primigravida during the Antepartal Period)

  • 전영자
    • 여성건강간호학회지
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    • 제4권2호
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    • pp.187-202
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    • 1998
  • This study was carried out to identify the difference between educational needs and levels of satisfaction of primigravida during the antepartum period. The goal of the study was to obtain data needed to develope educational programs and to improve the nursing quality for antepartal clients. The subjects were 106 primigravida who attend antenatal clinic at 3 general hospitals in the Seoul area. The data was gathered using a questionnaire which, consist of 71 items, was developed by the researcher from May 4 to June 3, 1998. Results found are as follows : 1. The characteristics of subjects : The majority of subjects were aged 25-29 years(73.6%), college graduates(61.3%), jobless(68.9%), had no religion(38.7%), attended antenatal clinic regularly(91.5%), duration of pregnancy was 38-39 weeks(49.06%), pregnancy was planned(67%), and 42.5% have had some sort of prenatal education. 2. Over all level of educational needs was relatively high(Mn. 3.97) but the level of satisfaction was of average level(Mn. 3.01). Therefore, differences between the level of educational needs and satisfaction was significant(P=.0001). 3. The educational needs by category, the highest need was on birth preparation(Mn. 4.18), self care of the mother and infant care(Mn 4.10), health maintenance and promotion(Mn. 3.79), the lowest was care of discomfort(Mn 3.66). The level of satisfaction was higher on postpartum self care(Mn 3.15), but the lowest was infant care(Mn 2.84). Differences between educational needs and satisfaction by categories was significant(P=.0001). 4. Relationship between educational needs and levels of satisfaction among primigravida of different characteristics were as follows : 1) Educational needs of minor discomforts area were significantly high among age of 25-29(P=.0108), and over 35 years of age, was satisfied on preparation of labor & delivery, postpartum self care (P=.036, .02). 2) With regard to different level of education, middle school graduates had higher educational needs on discomfort care and postpartum self care(P=.0014, .014). College graduates have had higher educational needs on health maintenance(P=.008) and were more satisfied on preparation of birth(P=.0025) 3) With regard to whether pregnancy was planned or not, no difference was found on educational needs. But the levels of satisfaction was significantly higher in the group of planned pregnancy(discomfort care P=.0454, birth preparation P=.0256, postpartum self care P=.0092). 4) with regard to antenatal education, those who have had some sort of antenatal education, educational needs on birth preparation(P=.0345) was significantly high. And also the levels of satisfaction were significantly higher on every category(P=.0004-.0001). 5) No difference was found on educational needs or level of satisfaction by Job, religions, regularity of antenatal care and complication of pregnancy.

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치위생과 학생들의 임상실습 스트레스 요인 및 대처방식 (Dental hygiene students' stress during clinical practices and stress coping styles)

  • 김수경;정유선
    • 한국치위생학회지
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    • 제10권5호
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    • pp.887-895
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    • 2010
  • Objectives : In this study, 233 dental hygiene students in Seoul and Gyeonggi areas were surveyed in order to provide the basic data for more effective clinical practice by investigating the stress they experience during the clinical practice and how they cope with stress; Methods : 5 areas in stress factors as environmental factor, interpersonal factor, role and activity, ideal and value, and the amount of BEPSI and 4 areas in their coping methods as problem-oriented, social support, emotion-oriented, and wishful thinking were measured by Liker 5-point scale. Results : 1. The satisfaction level of subjects on their major was the highest as 'generally satisfied (50.6%),' and their satisfaction level of clinical practice was also the highest as 'generally satisfied (32.6%).' 2. The clinical practice stress was 2.76 points on average, and their stress factors were ideal and value (3.18), environmental factor (2.98), role and activity (2,70), the amount of BEPSI (2.55), and interpersonal factor (2.37). And the way how they cope with stress were 3.29 points on average, wishful thinking (3.71), social support (3.36), problem-oriented (3.13), and emotion-oriented (2.95). 3. The clinical practice stress according to clinical training institutions showed significant differences: university dental hospitals and general hospitals (2.83), dental clinics (2.65), and dental hospitals (2.63). 4. The clinical practice stress showed a negative correlation between the satisfaction level of major and the satisfaction level of clinical practice (p<0.01), and the more satisfaction they had in their major and clinical practice, the less stress during the clinical practice. 5. In the correlation between each subordinate factor of the stress in clinical practice and how to cope with it, interpersonal factor and emotion-oriented factor, the amount of BEPSI and wishful thinking showed a positive correlation (p<0.05). Conclusions : In this study, it is necessary to develop clinical practice program that is to increase satisfaction and provide motivation in order to reduce the stress during clinical training.

입원환자들의 병원이용 만족도와 의료서비스 제공과정 간의 관계 (Relationship between Hospital Use Satisfaction and Medical Service Provision Process)

  • 하오현;박기혁
    • 융합정보논문지
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    • 제10권1호
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    • pp.235-242
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    • 2020
  • 본 연구는 실천적 측면에서 궁극적으로 소비자 중심인 고객만족경영을 위한 병원의 경영환경 개선 방향성을 제시할 목적으로 병원이용에 대한 최종적인 충족상태를 기대수준 대비 이용 후 만족도로 측정하여 입원 의료서비스 제공과정과의 관계를 분석하였다. 연구방법은 300병상 미만의 병원 및 종합병원에서 입원진료를 한 환자를 대상으로 2018년 9월 10일부터 9월 30일까지 자료를 수집하여, t-test와 분산분석(ANOVA), 그리고 로지스틱 회귀분석(Logistic Regression)을 실시하였다. 분석결과, 입원이용 결정이유는 병원브랜드가 가장 많았고 그다음으로 의사브랜드이었으며, 입원 의료서비스 제공과정에 대한 만족도는 일반적 특성에 따른 통계학적 차이를 보이지 않았다. 병원이용에 대한 최종적인 충족상태인 기대수준 대비 만족 유무에는 입원 의료서비스 제공과정 중 입원 진행 절차가 유의하게 영향관계가 있는 것으로 확인되었다.

기혼여성들의 성지식, 성태도, 성생활 만족 (Knowledge of Sex, Attitude toward Sex, and Sexual Satisfaction in married Women)

  • 이인숙;문정순
    • 한국보건간호학회지
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    • 제14권2호
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    • pp.396-414
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    • 2000
  • This study was conducted to explore the knowledge of sex, attitude toward sex, sexual satisfaction, the differences of these variables according to the general characteristics, and the correlation of these variables in married women. The data were collected from March 25 to May 20, 2000 by using a mailed questionnaire. The number of subjects were 228 married women in the area of Seoul. Kyunggi-Do and Chungchung-Do. The questionnaire consisted of 67 items including item concerning general characteristics, knowledge of sex, attitude toward sex, and sexual satisfaction. The results were as follows : 1. The mean score and standard deviation of the knowledge of sex was $13.76\pm3.01$ with the range from 5 to 20. The mean score and standard deviation of the attitude toward sex was $57.28\pm9.65$ with the range from 31 to 85 score. The mean score and standard deviation of the sexual satisfaction was $33.15\pm6.54$ with the range from 17 to 48 score 2. The variables influencing on knowledge of sex were children number, women's education level. husband's education level. women's job, economic level. and menstruation status. 3. The variables influencing attitude toward the sex were women's age, husband's age, marriage term, children number, women's religion, economic level. menstruation status, and information acquirement about sex. 4. The variables influencing sexual satisfaction were women's age, husband's age, economic level. menstruation status, and information acquirement about sex. 5. Regarding relationship among the knowledge of sex, the attitude toward sex and the sexual satisfaction, those respondents who had more knowledge of sex had more open attitude toward sex and those respondents who had more open attitude toward sex had higher sexual satisfaction.

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도시 공원녹지 환경의 차이에 따른 주민 만족도 변화 분석 -과천·의왕·하남시를 사례로- (Analyses of Residents Satisfaction with the Differences in Green Space Infrastructure for Three Cities, Gwacheon, Uiwang, and Hanam)

  • 박은진;성현찬;서정영;강규이;성미성
    • 한국환경복원기술학회지
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    • 제10권3호
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    • pp.60-70
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    • 2007
  • Green space infrastructures for three cities, Gwacheon, Uiwang, and Hanam, were analyzed in terms of the area of urban parks per capita, the percentage of green space area, the area of green space per capita, and the percentage of vegetation cover in residential area, etc., which are commonly used as criteria for urban green space planning. The differences in green space infrastructure among these three cities were compared to the satisfaction level of residents for their green space. The area of parks per capita corresponded to the satisfaction level when Seoul Great Park in Gwacheon and Misa Park in Hanam were not included. Although these two huge parks accounted more than 90% of the area of urban parks in Gwacheon and Hanam, they serve more people from outside the cities and not likely visited by residents due to lacking of daily accessibility. The percentage of vegetation cover in residential area were considered to affect the satisfaction of residents for green space, whereas the total area of green space or the percentage of green space area in the cities was not related to the satisfaction level. It suggests that the distributions and accessibilities of green space and park service are more important for satisfaction than total green space area indicating urban sustainability.

당뇨병환자의 성생활 만족요인에 관한 연구 (A Study on Influencing Factors for Sexual Satisfaction in Diabetic Patients)

  • 이강이
    • 한국간호교육학회지
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    • 제4권1호
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    • pp.53-65
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    • 1998
  • This study was designed and undertaken to analyse the factors associated with sexual satisfaction in diabetic patients. The data were collected from September to November, 1997. The subjects in this study were 77 diabetic patients who visited to check their blood glucose level to the outpatient department of internal medicine in one of hospitals located in Taejon city, The questionnaires developed by Derogatis L. R. were used. Data were analysed using percentages, means, 1-test, ANOVA and Peason-correlation coefficients, done with the SAS program. The results of this study were as follows ; 1. The mean score of sexual satisfaction in diabetic patients was higher than the mid level as 3.14 points in the 5 points scale and male patients' score was a little higher than female's. 2. The mean score of factors associated with sexual life was 3.54 points in spouses' support, 3.44 points in sexual attitude and 2.60 points in body image in the 5 points scale, and 2.76 points in the sexual act in the 6 points scale. The score of above all factors were higher in male patients than female patients. 3. The significant factors associated with sexual satisfaction were spouses' support, body image and sexual act. That is, the higher spouses' support, the more positive body image and the more frequent sexual act, the higher patients' sexual satisfaction. 4. In the relationships between the sexual satisfaction and the general characteristics of the diabetic patients, only religion and the period of disease were statistically significant differents, but the relationships between the sexual satisfaction and the period of disease showed a significant inverse correlation. This results showed that the degree of sexual satisfaction in diabetic patients was relatively high. The major factors associated with sexual satisfaction were spouses' support, body image and sexual act, religion and the period of disease. So, the above factors have to be considered during the nursing intervention on diabetic patients' sexual life.

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서울시 복지관에 근무하는 간호사의 직무스트레스와 직무만족도에 영향을 미치는 요인 (The Factors Affecting Job Stress and Job Satisfaction of Nurses at Welfare Centers in Seoul)

  • 임희자;정혜선;구정완
    • 지역사회간호학회지
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    • 제16권3호
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    • pp.341-350
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    • 2005
  • Purpose: The purpose of this research was to find out factors affecting job stress and job satisfaction of nurses working at the welfare centers. Methods: This study was performed with 140 nurses who were working at or had retired within 1 year from general welfare centers in Seoul during the period from March 29 to February 29 2004. We used a questionnaire asking about general characteristics. work characteristics. stress factors and job satisfaction. We analysed 103 subjects who replied to the questionnaires. Results: The mean job stress level was 2.84 out of 5 and. as for the sub-factors of job stress. income was 4.19, career development 3.69, service environment 3.26 and support system 1.90. The mean job satisfaction level was 3.32 out of 5 and. as for the sub-factors of job satisfaction, job control was 3.58, efficiency of organization 3.27, job burden and responsibility 2.92 and role ambiguity 2.25. When the nurses' job stress was compared according to their general and work characteristics. stress level was significantly high in nurses who had a short experience. were working at the department of senior welfare center. or were the only staff at their workplace (p <0.05). In addition. satisfaction level was significantly high in nurses who were working at the department of senior welfare center and medical welfare team. were the only staff at their workplace or had a heavy work load (p<0.05). According to the results of multiple regression analysis. job stress level was influenced by age ($R^2$=0.212. p<0.01). and job satisfaction level by the number of staffs and work' load ($R^2$=0.272. p<0.1). Conclusions: The results of the study suggest that good atmosphere should be made up to communicate between the departments at the workplace in order to lessen job stress and enhance job satisfaction of nurses working at welfare centers. In addition. role division and job duties among special staffs should be reviewed in order to achieve high efficiency in performing job duties.

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