• Title/Summary/Keyword: Satisfaction and Preference

Search Result 938, Processing Time 0.03 seconds

Design of Sound Quality Index for Laser Printers and Its Application for Improvement Study (프린터의 음질 인덱스 제작과 음질개선에 대한 응용)

  • Kim, Eui-Youl;Lee, Young-Jun;Lee, Sang-Kwon
    • Transactions of the Korean Society for Noise and Vibration Engineering
    • /
    • v.22 no.6
    • /
    • pp.509-523
    • /
    • 2012
  • The sound quality based on design optimization, throughout the development process of various electronic office equipments, needs to be considered in order to respond the increased needs for the emotional satisfaction of customers in terms of psycho-acoustics. This paper focuses on how to describe the characteristics of operating sound radiated from laser printers by using various sound attributes, and to model the sound quality index that can properly evaluate the subjective preference on modification conditions in the improvement study quantitatively. Especially, the proposed verification process, in the form of combining the correlation based method and the decision error based method, was applied to improve the generality and reliability of a group of participants in the jury evaluation. The modified Aures tonality model was also proposed to improve the correlation coefficient with the mean response of participants by optimizing some parameters. As a result, the loudness, articulation index, roughness, tonality, fluctuation strength were used to model the sound quality index for laser printers by using the multiple-linear regression method. Through the improvement study, it was confirmed that replacing the absorbing materials is effective to reduce the tonalness radiated from the side of a reference printer model. Based on above results, it can be concluded that the proposed model has enough usefulness as quantitative evaluation index to evaluate the difference between modification conditions in the improvement study.

Project Selection of Six Sigma Using Group Fuzzy AHP and GRA (그룹 Fuzzy AHP와 GRA를 이용한 식스시그마 프로젝트 선정방안)

  • Yoo, Jung-Sang;Choi, Sung-Woon
    • Journal of the Korea Convergence Society
    • /
    • v.10 no.11
    • /
    • pp.149-159
    • /
    • 2019
  • Six sigma is an innovative management movement which provides improved business process by adapting the paradigm and the trend of market and customers. Suitable selection of six sigma project could highly reduce the costs, improve the quality, and enhance the customer satisfaction. There are existing studies on the selection of Six Sigma projects, but few studies have been conducted to select the correct project under an incomplete information environment. The purpose of this study is to propose the application of integrated MCDM techniques for correct project selection under incomplete information. The project selection process of six sigma involves four steps as follows: 1) determination of project selection criteria 2) calculation of relative importance of team member's competencies 3) assessment with project preference scale 4) finalization of ranking the projects. This study proposes the combination methods by applying group fuzzy Analytical Hierarchy Process (AHP), an easy defuzzified number of Trapezoidal Fuzzy Number (TrFN) and Grey Relational Analysis (GRA). Both of the weight of project selection criteria and the relative importance of team member's competencies can be evaluated by group fuzzy AHP. Project preferences are assessed by easy defuzzified scale of TrFN in case of incomplete information.)

A study on the interest in nail and the using self - nail products depending on ages (연령에 따른 네일 관심도 및 셀프네일 제품 사용실태에 관한 연구 - 경남지역을 중심으로)

  • Hong, Da-Geom
    • Journal of the Korean Society of Industry Convergence
    • /
    • v.22 no.2
    • /
    • pp.111-124
    • /
    • 2019
  • This study was conducted to identify the using self-nail products for the purpose of developing indicators to respond to changes in nail industry due to the evolution of consumption patterns caused by the spread of self-nail culture. The final analysis of 293 survey was conducted on female adults living in South Gyeongsang Province from September 1, 2018 to October 30, 2018. The study found that women in their 20s were more interested in nail care than in most cases. The main route of obtaining nail-related product information was the higher the use of SNS as the age was younger(${\chi}^2=185.048$, p<.001). According to a survey of 165 people who have experience with self-nail products, 53.3 percent of 'paste stickers' were the most common, followed by 39.4 percent of 'paste nail tips' and 7.3 percent of 'home care products'. Looking at the disadvantages of self-nail products, between groups under their 50s and over 50s group saw a significant difference(${\chi}^2=27.032$, p=.008). For those in their 50s or younger, 'the inconvenience of daily life' was considered a disadvantage. On the other hand, people in their 50s and older considered 'short duration' as a disadvantage. The lower the age, the higher the willingness to use continuously(${\chi}^2=14.308$, p=.006).We found that there were differences in preference for self-nail products according to age. It was noticed that there were differences in satisfaction and persistence. This suggests the need for more specific follow-up studies on the use of self-nail products by age group. Therefore, this research aims to present basic data for the development of direction and custom program for the professional nail industry to advance, thus providing basic data to help the development of nail industry in South Gyeongsang Province.

Implementation of Recommender System of Seoul Urban Parks Using Rule-based Expert System based on PROLOG (PROLOG기반의 규칙 기반 전문가 시스템을 이용한 서울시 도시 공원 추천 시스템 구현)

  • Son, Se-Jin;Kim, Da-Hee;Cho, Ye-Bon;Chun, Soo-Wan;Lee, Kang-Hee
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
    • /
    • v.7 no.7
    • /
    • pp.847-856
    • /
    • 2017
  • In this paper, we propose a system to users which recommends suitable park using linguistic objects by rule-based inference engine which is made with Prolog. According to the function of city park, which provides positive elements to people such as social, psychological, environmental, and physical, Seoul city park is classified into 6 categories. The classified parks are recommended to users based on the rule based expert system. Rule-based object of park recommendation designs nine linguistic objects based on activity, multi-purposiveness, accessibility, and usage of time. This assigns allowed value accordingly. Generated rules by using these values are fired by user's preference, and infer recommended park. Information on preferences is obtained by way of dialogue, in which the user is asked questions about the three elements that are the criteria for choosing a park. As a result, through the park recommendation system, we intend to increase the user's satisfaction of using park and leisure activities.

The Design of Smart-phone Application Design for Intelligent Personalized Service in Exhibition Space (전시 공간에서 지능형 개인화 서비스를 위한 스마트 폰 어플리케이션 설계)

  • Cho, Young-Hee;Choi, Ae-Kwon
    • Journal of Intelligence and Information Systems
    • /
    • v.17 no.2
    • /
    • pp.109-117
    • /
    • 2011
  • The exhibition industry, as technology-intensive, eco-friendly industry, contributes to regional and national development and enhancement of its image as well, if it joins cultural and tourist industry. Therefore, We need to revitalize the exhibition industry, as actively holding an exhibition event. However, to attract a number of exhibition audience, the work of enhancing audience satisfaction and awareness of value for participation should be prioritized after improving quality of service within exhibition hall. As one way to enhance the quality of service, it is thought that the way providing personalized service geared toward each audience is needed. that is, if audience avoids the complexity in exhibition space and it affords them service to enable effective time and space management, it will improve the satisfaction. All such personalized service affordable lets the audience's preference on the basis of each audience profile registered in advance online grasp. and Based on this information, it is provided with exhibition-related information suited their purpose that is the booth for the interesting audience, the shortest path to go to the booth and event via audience's smart phone. and it collects audience's reaction information, such as visiting the booth, participating the event through offered the information in this way and location information for the flow of movement, the present position so that it makes revision of existing each audience profile. After correcting the information, it extracts the individual's preference. hereunder, it provides recommend booth and event information. in other words, it provides optimal information for individual by amendment based on reaction information about recommending information built on basic profile. It provides personalized service dynamic and interactive with audience. This paper will be able to provide the most suitable information for each audience through circular and interactive structure and designed smart-phone application supportable for updating dynamic and interactive personalized service that is able to afford surrounding information in real time, as locating movement position through sensing. The proposed application collects user‘s context information and carrys information gathering function collecting the reaction about searched or provided information via sensing. and it also carrys information gathering function providing needed data for user in exhibition hall. In other words, it offers information about recommend booth of position foundation for user, location-based services of recommend booth and involves service providing detailed information for inside exhibition by using service of augmented reality, the map of whole exhibition as well. and it is also provided with SNS service that is able to keep information exchange besides intimacy. To provide this service, application is consisted of several module. first of all, it includes UNS identity module for sensing, and contain sensor information gathering module handling and collecting the perceived information through this module. Sensor information gathered like this transmits the information gathering server. and there is exhibition information interfacing with user and this module transmits to interesting information collection module through user's reaction besides interface. Interesting information collection module transmits collected information and If valid information out of the information gathering server that brings together sensing information and interesting information is sent to recommend server, the recommend server makes recommend information through inference with gathered valid information. If this server transmit by exhibition information process, exhibition information process module is provided with user by interface. Through this system it raises the dynamic, intelligent personalized service for user.

A Research on Value Structure on Use Behavior about Social Service of the Mentally ill elderly (노인정신장애인의 사회복지서비스 이용행위의 가치 사슬 구조 연구)

  • Kim, Sun-Joo;Kwon, Sunae;Bak, Mi-Ok
    • The Journal of the Korea Contents Association
    • /
    • v.16 no.3
    • /
    • pp.667-675
    • /
    • 2016
  • The aim of this study is to predict use behavior for social welfare service of the elderly mentally ill through means-end chain theory. Means-end chain theory explains cognitive structure related to the consumer's preference to various products and services. Although the elderly mentally ill begin to emerge as new client population, social welfare services for them do not seem to be enough in the community. Based on this awareness, this study tried to analyse service use behavior of the elderly mentally ill through means-end chain theory to develop new social welfare services. The data were collected from 15 elderly mentally ill and found 5 attributes, 10 consequences, and 11 values. Hierarchical Value Map was composed of 'disease management, rehabilitation preparation, hobby leisure ${\rightarrow}$ health maintenance, energy of life ${\rightarrow}$ social reintegration, life satisfaction, harmonious family life'. To activate the social service for the elderly mentally ill, it should be developed various programs such as disease management, rehabilitation preparation, hobby leisure for the elderly mentally ill. The ultimate value of these programs will be improve life satisfaction and integrated into society.

A Study on the Behavior of the Older Adults for Senior Leisure Welfare Facilities (고령자의 노인여가복지시설 공간이용 행태에 관한 연구)

  • Choi, Yerim;Oh, Jiyoung;Park, Heykyung
    • The Journal of the Convergence on Culture Technology
    • /
    • v.8 no.4
    • /
    • pp.381-386
    • /
    • 2022
  • The purpose of this study is to investigate the conditions for improving space use and satisfaction by examing the behavior, focusing on the senior center, one of the leisure welfare facilities for the older adults. An online survey was conducted on 300 older adults aged 65 years old (104 males, 196 females) who had experience using senior centers. The results are as follows. First, the frequency of use per older adults was 1-3 times a month the most, and the preferred frequency of use was 1-3 times a week. The results showed that they wanted to use the Senior center frequently, but they could not use it often. Considering the high preference for health promotion activity programs in senior centers, it is understood that the use of space programs for health promotion can be increased if provided. Second, as the usage time per route ranges from a minimum of 1 hour to a maximum of 5 hours, it is considered that satisfaction and usability can be improved if a space to support various personal activities is provided. Third, it is considered to be helpful to improve the program or space composition that can strengthen friendship or improve accessibility by appearing as difficulties in friendship and accessibility for the reasons not used per senior citizen.

Consumer Test of Korean Food in Hawaii (한식에 대한 하와이 현지 소비자들의 평가)

  • Hong, Sang-Pil;Lee, Min-A;Kim, Young-Ho;Shin, Dong-Bum
    • Journal of the Korean Society of Food Culture
    • /
    • v.24 no.6
    • /
    • pp.607-612
    • /
    • 2009
  • Sundubu, Pork-Bulgogi, Kimchi-pork, Pork rib, Samgyetang, Stir-fried squid, Stir-fried chicken, Braised potato, Braised tofu and Jabchae were selected as takeout-style Korean food items. Sensory evaluation using a 9-point hedonic scale was conducted with residents in Honolulu, Hawaii during a 2 month market test. Among the respondents in the sensory evaluation, Japanese and Americans constituted 32.8% and 25.3%, respectively, of total respondents, which reflect the residential races in the state of Hawaii. The sensory scores of each attribute were judged as follows : aroma 7.2~8.2, color 7.0~8.2, flavor 7.2~8.2, overall preference; pork rib 8.2, pork Bulgogi=braised potato 8.1, stir-fried chicken 8.0, kimchi pork 7.9, Sundubu 7.6, Jabchae and braised tofu 7.5, stir-fried squid 7.2, Samgyetang 7.0. In a satisfaction survey using a 5 point scale after a 2 month market test, the scores of each satisfaction attribute such as quality, price, convenience, difference, etc. were shown to range from 4.1-4.6, indicating that 10 take out-style Korean food items were very popular with Hawaiian consumers. These results suggest that Korean food items are competitive with other ethnic foods in the Hawaii market.

Establishment and Development Process of Cultural Tourism Festival: A Case of the Butterfly Festival of Hampyeong County (문화관광축제의 성립과 전개과정: 함평나비축제를 사례로)

  • Lee, Jeong-Rock
    • Journal of the Economic Geographical Society of Korea
    • /
    • v.9 no.2
    • /
    • pp.197-210
    • /
    • 2006
  • This study focuses on the establishment and development process of Hampyeong Butterfly Festival as a cultural tourism event. Among several cultural tourism festivals helded in Korea, Hampyeong Butterfly Festival of Hampyeong county of Jeollanamdo, is recognized as one of famous events all over the country. Since the first festival of 1999, over 1 million tourists have been visited to Hampyeong county. The programs and contents of festival, the degree of preference and satisfaction of festival were developed since 1999. The number of tourists participated in festival also were increased from six hundred thousand of 1999 to 1.6 million of 2005. The total budget of festival were increased 2.5 hundred million of 1999 to 6.9 hundred million of 2005. The economic effects were increased 63 hundred million of 1999 to 105 hundred million of 2005. With these evolution process, Hampyeong Butterfly Festival was positioned and evaluated as a of succeed festivals.

  • PDF

A Study on the User Preference Factor of Internet Open Market Users: Centered in the web main interface of 4 major open markets in Korea (인터넷 오픈마켓 사용자 선호요인 연구: 주요 4사 웹 메인 인터페이스를 중심으로)

  • Kim, Munhwan;Kim, Taeho;Lee, Hongchul
    • Science of Emotion and Sensibility
    • /
    • v.17 no.4
    • /
    • pp.19-28
    • /
    • 2014
  • The number of people using on-line shopping has rapidly increased over time. In particular, open-market is the most potential on-line market. Since there are too many products in open-market, customers have serious troubles finding products they want. Thus, interface should be improved so that open-market is able to offer products they want effectively. This study analyzed web interface based on main web pages of four major open-market companies in Korea, and performed satisfaction evaluation according to the analyzed factors. As a result, it reveals that what kind of factors the customers prefer and there is a causal relation between the most satisfactory open-market and the preferred factors of the customers.