• Title/Summary/Keyword: Satisfaction and Preference

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A Study on the Satisfaction and Dissatisfaction in AI Chatbot (인공지능 챗봇 서비스의 만족과 불만족에 관한 연구)

  • Yang, Chang-Gyu
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.17 no.2
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    • pp.167-177
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    • 2022
  • Unlike previous studies on AI chatbot preference that focused mostly on satisfaction, this study considered both satisfaction and dissatisfaction. This study established that (1) AI chatbot preference is driven by attractive, must-be, and one-dimensional qualities, (2) AI chatbot need to develop service strategies by taking into account users' satisfaction and dissatisfaction in accordance with preference drivers, and (3) users view interaction as a requisite and thus, if they are not satisfied with services of a AI chatbot, they don't tend to appeal their opinion and leave the service with AI chatbot. This study emphasizes that a AI chatbot that desires to be a dominant market player must provide differentiated services according to the preference drivers and must continuously encourage user participation in order to improve service quality.

The Difference Analysis on the Preference and Desired Image of Skinny Jeans according to Demographic Characteristics (인구통계학적 특성에 따른 스키니 진의 선호도 및 추구이미지의 차이분석)

  • Park, Younghee
    • Journal of Fashion Business
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    • v.20 no.4
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    • pp.141-152
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    • 2016
  • This study aims to draw the factors about the desired image of skinny jeans and to analyze the difference desired image, preference, and wearing satisfaction according to demographic characteristics. The data for this study were collected from men and women in their from 10s to 40s. This study used SPSS 20.0 for windows and factor analysis, t-test, one-way ANOVA were used to perform the statistical analysis on the survey data. The result showed that the desired image of skinny jeans was five. The difference results of skinny jeans according to demographic characteristics showed the significant difference in the comfortable and stylish image, the thin and long image, and the active image according to gender, in the bold and sensual image according to marital status, in the bold, comfortable, stylish, and sensual image according to age, in the bold image according to monthly income, and in the bold, thin, and sensual image according to occupation. The difference results about the preference of skinny jeans according to demographic characteristics showed that the groups of women, teenager, five millions won and over to six millions won in monthly income, owner-operators, service and production workers, office workers, middle and highschool students, and university students have the higher preference than the other groups. The difference analysis results about the wearing satisfaction of skinny jeans according to demographic characteristics showed that the groups of women, teenager, five millions won and over to six millions won in monthly income have higher wearing satisfaction than the other groups.

A Study on the Characteristics of Landscape cognition and Image in Deagu City (대도시 경관인지 및 이미지 특성에 관한 연구 -대구시를 중심으로-)

  • Lee, Jung
    • Journal of Environmental Science International
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    • v.11 no.4
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    • pp.271-279
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    • 2002
  • The purpose of this study is to focus on the townscape of Daegu based on the urban characteristics of the landscape cognition and images captured by citizens. The analysis was performed by the data obtained from questionnaires and interviews. This study methods were deals the cognition characteristics, landmark landscape, visual preference landscape, image and satisfaction. The results are summarized as follows: 1. The orders of cognition landscapes were estimated Apple> Weather> Texture> Mt.Palgong> Daegu Tower> Pretty Girl> Mt. Apsan> Dalsung Park> Conservative> Dongsung Road, etc. That is constructed Nonphysical elements(62.0%) and Physical elements(38.0%) 2. The orders of representative landscape(Landmark) in city were estimated Mt.Palgong> Daegu Tower> Gat Rock> Mt.Apsan> Dalsung Park, etc. As a whole middle and old people(over 30gen) preferenced as a history landscape or natural landscape, but youth people(10-20gen) preferenced as visible and interesting artifical places. 3. While the positive attitudes for the image of city were traditional(3.30), intimacy(3.58), and rest(2.90), the negative attitudes were unnewly(2.34), closing(2.37) and narrow(2.40). Also total satisfaction for that was estimated 5.51. 4. Psychological factors, related to the satisfaction of the image of city were composed of four factors, individuality character, pleasure character, amenity character, formation character. And the presumption formula of satisfaction was: Satisfaction = 5.477 + 0.752(Individuality) + 0.470(Pleasure) + 0.413(Amenity) + 0.241(Formation).

Preference and Satisfaction on Flooring Materials of Livingroom in Apartment (아파트 거실 바닥재에 대한 선호와 만족도)

  • 권오정;전계원
    • Journal of the Korean housing association
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    • v.10 no.2
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    • pp.223-234
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    • 1999
  • The purpose of this study was to provide basic information for future residential flooring planning by identifying differences in preference for flooring materials of livingroom by characteristics of housewives living in apartment housing and by describing their perception of residential flooring materials and by analyzing their degree of satisfaction with the current flooring materials of livingroom. For this purpose, a survey was conducted by 281 housewives who lives in apartment, and analyzed by using frequency, percentage, mean, factor analysis, χ² test, t-test, one-way ANOVA and Duncan's Multiple Range test. The results of the study were obtained as follows: 1) The most preferred flooring materials was wood in the livingroom. Also, most of the reasons for preferred this flooring materials were good for health and good texture. 2) As a result of typifying housewives' perceptions of residential flooring materials, it was classified into fashoin-pursuit type, personality-expression type, beauty-pursuit type, health-pursuit type and practicality-pursuit type. 3) In the degree of satisfaction with the current flooring materials of livingroom, wood showed the highest level of satisfaction. 4) Differences in the degree of satisfaction with the current flooring materials of livingroom by personal characteristics of residents were analyzed. As results, it was found that the group who were later stage of family life cycle and experienced in replacing the flooring materials showed higher degree of satisfaction with the current flooring materials of livingroom.

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T-shirt Color Preferences and Appearance Satisfaction Related to Extroversion. (티셔츠색 선호 외모만족도와 외향성과의 관계 -남녀 고등학생과 대학생을 중심으로-)

  • 유경숙
    • Journal of the Korean Society of Costume
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    • v.27
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    • pp.75-86
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    • 1996
  • The objectives of this study were to classify the T-shirts color preferences and to examine how T-shirts color preferences and appearances satisfaction vary according to sex school and extroversion. Questionnaire was comprised of four sections: 8 Likert type items of T-shirts color preference: 10 Likert type items of appearance satisfaction: 10 Likert type items of extroversion : and 2 demographic variables. Samples were 335 high school and college students in Kwangju Korea. The data were analyxed using factor analysis and three-way ANOVA. The results of the study were the followings 1. Three segments of T-shirts color preferences derived from factor analysis :F.1 'warm' F. 2 'dark' F.3 'commonplace' 2. Women in high extroversion group liked red color better than men and low extroversion group 3. There were not significant differences in blue and orange color preference according to sex school and extroversion. 4. Therer was interaction effect between sex and school on dark blue color preference. Women liked dark blue color better than did men. 5. Men liked green color better than did women. 6. Women and college students liked pink color better than did men and high school students. 7. College students liked yellow color better than high school students. 8. Men and middle level extroversion group liked purple color better than did women and high and low extroversion group. 9. Men and high level extroversion group had more appearance satisaction than women and low extroversion.

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Analysis and Improvement of the Chrysanthemum Festivals for the Revitalization of Regional Economy

  • Song, Jong-Eun;Park, Jin-Sil;Choi, Kyoung-Ok
    • Journal of People, Plants, and Environment
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    • v.22 no.2
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    • pp.181-197
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    • 2019
  • This study is to analyze the current state, trend, and preference of the three chrysanthemum festivals representing South Korea that are hosted by local governments, and it is to be used as the basic data for preparing effective plans for the chrysanthemum festivals. The study was conducted from April 20, 2013 to November 25, 2017, and literature review, online search, interviews with persons in charge, field survey, and questionnaire survey were performed. As a result of the field survey, all three festivals had their space structures divided, themes decided and space images depicted based on chrysanthemum sculptures. The landmarks of the city, cultural assets, or great figures were selected to the main theme of the major chrysanthemum sculptures. The sculptures were decorated realistically for users to easily recognize the image. The main chrysanthemum sculptures tended to be introduced repeatedly. As results of the current state of visit and preference, it was found that the number of visitors has increased every year, along with revisits. The satisfaction and the preference for the festival were evaluated positively, and the chrysanthemum festival has become a local festival representing autumn, and a resource for vitalization of the regional economy. However, as a result of the survey, insufficient parking space and resting place, change of image of the sculptures, experience programs, and food shall be improved in order to increase the users satisfaction.

The Relationship between Body Cathexis and Clothing Behavior of Korean Middle-aged Women (중년기 여성들의 신체적 만족도와 의복행동과의 상관연구)

  • Lee Young Yun;Kahng Hewon
    • Journal of the Korean Society of Clothing and Textiles
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    • v.6 no.2
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    • pp.17-24
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    • 1982
  • The purpose of this study was to investigate the relationship between body cathexis and five aspects of clothing behavior. Body cathexis was measured by Secord and Jourard's Body Cathexis Scale, fit in clothing was measured by Mclean's questionnaire, and three aspects of clothing were assessed with Lee, Lim, Lee, and Kahng questionnaire dealing with clothing satisfaction, status symbol, and fashion interest. Preference for fashion style was determined by line drawings of clothing designs representing current fashion and non-current fashign. The questionnaires were administered to a sample of middle-aged women (40$\~$64 year of age) in Seoul. The data for 351 respondents were analyzed by correlation and t-test. The results were : 1) Body cathexis was positvely related to clothing satisfaction for early middle-aged women as well as advanced middle-aged women. 2) Body cathexis was positively related to fit in clothing for early middle-aged women as well as advanced middle-aged women. 3) Fashion interest was positively related to preference for fashion style in early middle-aged women, 4) Scores of early middle-aged women on body cathexis, fit in clothing and preference for fashion style were significantly higher than those of advanced middle-aged women, that is, early middle-aged women had a higher self-satisfaction with body cathexis and fit in clothing. They also preferred modern fashions in contrast to be advanced middle-aged sample.

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A survey on Preference of the Event Menus in the Foodservice Operations for University Students (대학생의 이벤트 식단에 대한 선호도 조사)

  • Bae, Hyeon-Ju
    • Journal of the Korean Dietetic Association
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    • v.12 no.3
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    • pp.235-242
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    • 2006
  • The purpose of this study of was to provide basic data for preparing event menus to increase customer's satisfaction by investigating university students' participation and preference for the event menus in the foodservice operations. The questionnaires were distributed to 300 customers from August 1 to 31, 2005. 88.0% of the questionnaires were analyzed. Statistical analysis of data was performed using SAS package program(version 8.2) for descriptive analysis and $χ^2$-test, t-test, one-way ANOVA, Duncan multiple range test. The results of this study can be summarized as follows : 50.4% of the students have participated in foodservice operation's event and the average degree of the satisfaction was 2.67 out of 5. The type of the events customers have most frequently participated in were the national holiday·subdivisions of the season event(47.3%), the day event(34.1%), environment event(26.9%) and so on. In large classification, preferred were season event(85.2%), international food event(76.9%), and healthy food event(73.1%) and so on. In small classification, orgarnic food event(53.0%), summer fruits festival(41.3%), midsummer event(36.6%) and christmas event(34.4%) and so on. From now on, the event reflecting customers' expectation and requirement should be planned and implemented.

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A Memory Configuration Method for Virtual Machine Based on User Preference in Distributed Cloud

  • Liu, Shukun;Jia, Weijia;Pan, Xianmin
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.12 no.11
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    • pp.5234-5251
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    • 2018
  • It is well-known that virtualization technology can bring many benefits not only to users but also to service providers. From the view of system security and resource utility, higher resource sharing degree and higher system reliability can be obtained by the introduction of virtualization technology in distributed cloud. The small size time-sharing multiplexing technology which is based on virtual machine in distributed cloud platform can enhance the resource utilization effectively by server consolidation. In this paper, the concept of memory block and user satisfaction is redefined combined with user requirements. According to the unbalanced memory resource states and user preference requirements in multi-virtual machine environments, a model of proper memory resource allocation is proposed combined with memory block and user satisfaction, and at the same time a memory optimization allocation algorithm is proposed which is based on virtual memory block, makespan and user satisfaction under the premise of an orderly physical nodes states also. In the algorithm, a memory optimal problem can be transformed into a resource workload balance problem. All the virtual machine tasks are simulated in Cloudsim platform. And the experimental results show that the problem of virtual machine memory resource allocation can be solved flexibly and efficiently.

The Analysis of Satisfaction and Preference Rates of Bathroom Design in Mid-class Apartment Residents - Focused on Residents's age of Brand Apartment in Seoul Metropolitan Area - (중규모 아파트 거주자의 욕실디자인 만족도와 선호도 분석 - 수도권 브랜드 아파트 거주자의 연령을 중심으로 -)

  • Shin, Kyung-Joo;Hwang, Yun-Jung;Rhee, Jee-Heon
    • Korean Institute of Interior Design Journal
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    • v.17 no.5
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    • pp.12-22
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    • 2008
  • The purpose of this article is to establish fundamental sources and guidelines of bathroom designs of brand apartments in Korea. The article examines the current conditions of bathroom, satisfaction rates, and preference rates of residents in Mid-sized apartment units of the top five brand apartments based on construction capacity and brand popularity. A total of 427 samples, acquired via internet survey, were analyzed with the statistical computer program SPSS PC+ window version 15.0. The conclusions of the article are as follows: 1) Fixtures and products which fulfill various behaviors, as well as multi-functional space programming, are demanded. 2) Developing clear standards of basic bathroom fixtures and environments is also required in further research and to be applied to practical bathroom design. 3) The bathroom fixtures and environments ought to accommodate all age groups. 4) Respondents preferred a separated dry floor, either toilet or sink portion, to a full-dry or full-wet floor. 5) Respondents of all age groups considered bathroom as a private space, thus it should facilitate various private activities. The results of this study would contribute to adequate and sound bathroom design as key information.