• Title/Summary/Keyword: Sampling Strategy

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The Application of SERVQUAL Distribution In Measuring Customer Satisfaction of Retails Company

  • Haming, Murdifin;Murdifin, Imaduddin;Syaiful, A. Zulfikar;Putra, Aditya Halim Perdana Kusuma
    • Journal of Distribution Science
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    • v.17 no.2
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    • pp.25-34
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    • 2019
  • Purpose - This research strives to analyze and investigate customers' perception of the dimensions of service quality at retails in Makassar Municipality of Indonesia Country. This research tries to present its results empirically, which might be helpful to prepare a strategy to improve the service quality at retail companies. Research design, data, and methodology - The research uses Parasuraman's in 1985 unmodified SERVQUAL approach. This research is conducted using a questionnaire by purposive random sampling with 150 housewives customers who are met while they are shopping. The object of the study included several retail companies such as Alfa Mart, Alfa Midi, and Indomart operating in Makassar, Indonesia, which has been serving in 2017. Analysis was conducted by quantitative descriptive analysis, measurement of variable dimensions on the questionnaire using a Likert scale, and using cartecius graph and quadrant graphs to determine the gap size of each variable. Result - This research finds that the tangible and empathy dimensions such as product layout and lighting condition should be prioritized, and the empathy dimension whose gap value is too prominent such us peak load time condition and problem-solving adjustment. Conclusion - The second priority is responsiveness dimensions, and the last priority is reliability and assurance dimensions.

Spiritual/Religious Coping Strategies and their Relationship with Illness Adjustment among Iranian Breast Cancer Patients

  • Khodaveirdyzadeh, Roghieh;Rahimi, Rabee;Rahmani, Azad;Ghahramanian, Akram;Kodayari, Naser;Eivazi, Jamal
    • Asian Pacific Journal of Cancer Prevention
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    • v.17 no.8
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    • pp.4095-4099
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    • 2016
  • Background: Use of spiritual/ religious resources is one important coping strategy for breast cancer patients. However, the relationship between spiritual coping and adjustment to cancer diagnosis has not been well investigated among Iranian breast cancer patients. Materials and Methods: This descriptive-correlational study was undertaken among 266 breast cancer patients referred to two educational centers in north-western Iran. They were selected using a convenience sampling method. The Iranian Religious Coping Scale and Iranian Coping Operations Preference Enquiry were used for data collection. The data were analyzed using SPSS version 13.0. Results: The study findings showed that Iranian cancer patients had a high level of spiritual coping. Also, positive religious coping strategies were used more frequently than negative approaches. In addition, there was a positive and significant correlation between spiritual coping and adjustment to cancer among study participants. Conclusions: Using spiritual coping strategies may play a vital role in adjustment process in patients with breast cancer. Therefore, having spiritual counseling and incorporating coping strategies into the treatment regimen may be effective for enhancing illness adjustment in such patients.

Studies on the Structure of Forest Community at Nature Conservation Area in Chuwangsan National Park (주왕산국립공원 자연보존지구의 삼림군집구조에 관한 연구)

  • 김갑태;김준선;추갑철;엄태원
    • Korean Journal of Environment and Ecology
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    • v.8 no.2
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    • pp.135-141
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    • 1995
  • To investigate the structure and the conservation strategy of natural forest at Nature Conservation Area in Chuwangsan, 21 plots(20$\times$20m) set up with random sampling method. Two groups were classified by cluster analysis. High positive correlations was proved between Carpinus laxiflora and Fraxinus rynchophylla, Quercus serrata and Quercus variabilis, Lindera obtusiloba and Stephanandra incisa and High negative correlations was proved between Acer mono and Fraxinus sieboldana, Acer pseudo-sieboldianum and Quercus variabilis. Species diversity(H') of investigated area was calculated 1.1306~1.2688.

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Studies on the Structure of Forest Community at Wangkoam, Kumunkwangi Area in Chuwangsan National Park (주왕산국립공원 왕거암, 금은광이지구의 삼림군집 구조에 관한 연구)

  • 김갑태;김준선;추갑철;엄태원
    • Korean Journal of Environment and Ecology
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    • v.8 no.2
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    • pp.142-149
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    • 1995
  • To investigate the structure and the conservation strategy of natural forest at Wangkoam and Kumunkwangi Area(400-700m) in Chuwangsan, 23 plots(20$\times$20m) set up with random sampling method. Two groups were classified by cluster analysis. High positive correlations was proved between Carpinus laxiflora and Tilia amurensis, Acer mono and Deutzia parviflora, Lespedeza maximowiczii and Sorbus alnifolia, and High negative correlations was proved between Prunus padus and Sorbus alnifolia, Acer mono and Fraxinus sieboldiana, Deutzia parviflora and Quercus variabilis. Species diversity(H') of investigated area was calculated 1.2167-1.3945.

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The Perception of Elementary Students Regarding Sedimentary Rock (초등학생들의 퇴적암에 대한 인식 조사)

  • Kim, Deok-Ho;Hong, Seung-Ho
    • Journal of Korean Elementary Science Education
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    • v.33 no.2
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    • pp.258-272
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    • 2014
  • The purpose of this study is to investigate the perception on sedimentary rock in elementary science 'Earth and Space' domain for elementary school students. For this purpose, questionnaires on the sedimentary rock perception were developed. And the sedimentary rock perception was examined for random sampling of 5th and 6th grade 656 students. As a result, students chosen incorrect answers of the average 53.8% for questions of sedimentary rock perception. Over the average rate of incorrect answers in 18 questions were 10 questions (3 in the creation of sedimentary rock, 5 in the classification of sedimentary rock, 2 in the sedimentary layer). When the results were stratified by residence, grade and gender, there were significant differences in 8 questions between students in urban and rural areas, in 6 questions between 5th and 6th grade students, and in 3 questions between male and female students. The study that understanding of elementary students for sedimentary rock can be provided for form the master planning the teaching strategy to student's scientific concepts in elementary school. The results are also contributed to find an effective ways for modify misconceptions of sedimentary rock to the scientific concepts.

Effects of Brand Image on Purchase Intention and Brand Loyalty: Focused on Mediating Role of the Brand Trust (HMR 브랜드 이미지가 구매의도 및 브랜드 충성도에 미치는 영향: 브랜드 신뢰의 매개역할을 중심으로)

  • Han, Ji-Soo
    • Culinary science and hospitality research
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    • v.23 no.2
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    • pp.135-145
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    • 2017
  • The purposes of this study were to verify the effects of HMR (Home Meal Replacement) brand image on purchase intention and brand loyalty. In addition, the mediating role of brand trust was also examined between purchase intention and brand loyalty. This survey was conducted with those who have bought HMR in Seoul and Kyonggi area, Korea, using a convenience sampling method. After a total of 300 responses were collected, 275 were used for the analyses. Both standard and hierarchical multiple regression analyses were conducted to test the hypotheses. The results are as follows. First, it was found that emotional image had an effect on purchase of HMR but that social image did not have an effect on purchase of HMR. Second, purchase intention of HMR significantly impacted brand loyalty. Third, brand trust of HMR was found to mediate the relationship between purchase intention and brand loyalty of HMR. These findings provide practical implication for researchers and marketer regarding relationship marketing strategy in the HMR context.

Comparison of Prevalence for Osteoarthritis and Its Risk Factors between Age 60-74 and 75 and Over (한국 전기노인과 후기노인의 골관절염 위험요인 비교)

  • Kim, Hye-Ryoung
    • Journal of Korean Biological Nursing Science
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    • v.15 no.4
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    • pp.219-229
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    • 2013
  • Purpose: The purpose of this study was to identify the prevalence of osteoarthritis and its risk factors among a community dwelling population age 60-74 and 75 and over (young-old vs. old-old) in Korea. Methods: A total of 1,389 of age 60-74 and 397 of age 75 and over from the 2010 Korean National Health and Nutrition Examination Survey (KNHANES) were selected. The data analysis was performed using the complex sampling function of SPSS version 19.0. Results: The prevalence of osteoarthritis was greater for old-old people (35.50%) compared to young-old people (18.20%). Univariate logistic regression analysis shows that the difference of risk factors for osteoarthritis between young-old and old-old elderly people. The prevalence of osteoarthritis in young-old people was associated with lower education levels; performance of moderate intensity physical activity; higher waist circumference, whereas old-old people was most affected in females; depression and experience. Conclusion: The finding of differences in the prevalence of osteoarthritis and its' risk factors between young-old and old-old people is expected to promote the screening strategy for the aged at risk of osteoarthritis in the Korean community.

Effect of Sexual Function Improvement Program for Breast Cancer Survivors on Sexual Distress, Sexual Satisfaction and Marital Intimacy (성기능증진 프로그램이 유방암 생존 여성의 성스트레스, 성만족 및 부부친밀감에 미치는 효과)

  • Moon, Duck Hee
    • Women's Health Nursing
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    • v.22 no.1
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    • pp.30-38
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    • 2016
  • Purpose: This study was conducted to examine effects of a sexual function improvement program on sexual distress, sexual satisfaction and marital intimacy among breast cancer survivors. Methods: With quasi-experimental design, a total of 54 women after breast surgery were assigned into experimental group (n=28) and control group (n=26) after recruited via convenience sampling. They were endocrine surgery outpatients in university hospital at Chonnam province. Experimental group received a sexual function improvement program 5 sessions over 5 weeks. Sexual distress, sexual satisfaction, and marital intimacy were examined with self-report structured questionaries. Data were analyzed using $x^2$ test, Fisher's exact, independent t-test, and analysis of covariance with SPSS 17.0/window program. Results: Women who participated in the sexual function improvement program had lower sexual distress (F=27.29, p<.001), higher sexual satisfaction (t=3.09, p=.003) higher marital intimacy (F=17.51, p<.001) than the women who did not participate. Conclusion: Results suggest that a sexual function improvement program can be effective strategy to improve sexual distress, sexual satisfaction and marital intimacy. Therefore, this program can be regarded as useful nursing intervention program for breast cancer survivors.

The Experience of Tai Chi in Women with Osteoarthritis (골관절염 여성의 타이치 경험)

  • Lee, Sun-Woo;Kim, Yun-Ju;Seo, Kwon;Lee, Hea-Young
    • Korean Journal of Adult Nursing
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    • v.23 no.3
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    • pp.288-297
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    • 2011
  • Purpose: The purpose of this study was to explore the experiences of Tai Chi in women with osteoarthritis. Methods: Data were collected by face-to-face interview from 14 participants. Theoretical sampling was performed until the concepts were saturated. The main question was "How do you describe your experience of Tai Chi?" Data were analyzed using a grounded theory methodology. All interviews were audio taped and transcribed verbatim. Results: The Phenomenon is 'QI flowing'. The core category was identified with 'inspiring one's life with strength'. This series of processes was categorized into four stages: 'Challenging Tai chi', 'Doing one's best', 'Deplenishing (the word used in English and Tai chi is emptying one's mind) one's mind', 'Taking a Positive view of life'. Conclusion: The finding of this study will offer profound understanding about the reported tai chi's experience. Additional research should be done as to the role of Tai chi as a nursing intervention strategy for osteoarthritis patients.

Factors Related to Self-perception of Diet Quality among South Korean Adults

  • Kye, Su-Yeon;Yun, E-Hwa;Park, Kee-Ho
    • Asian Pacific Journal of Cancer Prevention
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    • v.13 no.4
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    • pp.1495-1504
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    • 2012
  • Objective: Improvements in diet can decrease the cancer rates. The aim of the present study was to determine the relationships between self-perception of diet quality and personality, impulsiveness, stress, coping strategy, sense of coherence, self-efficacy, and social support. Methods: This cross-sectional study was conducted using a multiple-stratified random sampling method based on the Korea Census of 2007. In October 2009, investigators conducted 15-minute face-to-face interviews with 1,530 South Korean volunteers who ranged from 30 to 69 years of age without a history of cancer. Results: Respondents were more likely to perceive that they consumed a healthy diet if they were older than 50 years, lived with a partner, had a monthly family income greater than $4,000 USD, had a low perceived risk of cancer, consumed less alcohol, exercised regularly, had a less agreeable or conscientious personality, had low stress levels, had a high sense of coherence or self-efficacy, and had ample social support. Conclusion: Psychosocial factors, such as personality, stress, sense of coherence, self-efficacy, and social support, are associated with the self-perception of diet quality. Analysis of the factors that contribute to a perceived healthy diet could assist with the design of educational campaigns.