• 제목/요약/키워드: Sales Factor

검색결과 606건 처리시간 0.023초

패션브랜드 판매원의 판매 중심 업무가 판매서비스에 미치는 영향 -조직구성원 관계의 매개 효과를 중심으로- (The Influence of Core Sales Task on the Sales Service of Fashion Brand Salesperson -Focusing on the Mediating Effect of Organizational Member Relationship-)

  • 오현정
    • 한국의류학회지
    • /
    • 제48권1호
    • /
    • pp.37-49
    • /
    • 2024
  • This study confirmed the relationship between variables developed by qualitative ground theory through quantitative research. The purpose of the study is to explain the effect of core sales tasks on sales services and the mediating effect of organizational member relationships on sales services. The data were collected through a survey of fashion brand salespeople in Gwangju from September to October 2020 with data from 235 responses analyzed using SPSS 27.0 and AMOS 26.0. The validity of the research model verified the confirmatory factor analysis and the research hypothesis was verified through path analysis and multi-mediated analysis of the structural model. The research results were as follows. First, sales management did not directly affect sales services, and customer management affected sales services. Second, a meaningful causal relationship was shown to exist between organizational member relationships and sales management, but organizational member relationships and customer management did not have a significant relationship. Third, the total and individual indirect effects of headquarters relations, colleague relations, and customer management were all statistically significant.

The Impacts of Empowerment on the Teamwork Performance: Evidence from Commercial Banks in Vietnam

  • HA, Van Dung
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제7권4호
    • /
    • pp.267-273
    • /
    • 2020
  • The research examines the impacts of empowering leadership on teamwork performance of the employees in sales departments at commercial banks in Vietnam. Based on the data from the sample survey of 406 employees in sales departments of commercial banks in Vietnam, the paper uses various types of statistical methods and assesses the reliability of scales with Cronbach's Alpha, Confirmatory Factor Analysis as well as Structural Equation Modeling for analysis. The results show that the Empowering Leadership factor has a directly positive impact on Knowledge Sharing and Teamwork Performance, which means when the Empowering Leadership is positive, the Knowledge Sharing and Teamwork Performance will increase. In addition, Empowering Leadership also has an indirect impact on Teamwork Performance through Knowledge Sharing factor, which means when the Empowering Leadership is positive, the Teamwork Performance will increase. Moreover, Knowledge Sharing factor has a directly positive impact on Teamwork Performance, which means when the Knowledge Sharing factor is positive, the Teamwork Performance will increase. The findings suggest that Empowering Leadership has both directly and indirectly positive influence on Teamwork Performance. Moreover, Empowering leadership has a directly positive impact on Knowledge-sharing while Knowledge-sharing has a directly positive impact on Teamwork Performance of sales departments of commercial banks in Vietnam.

국적항공사 판매촉진이벤트의 서비스품질과 만족도 연구 (A Study on the Between Service Quality of National Airline Sales Promotion Event and Customer Satisfaction)

  • 윤선영
    • 한국항행학회논문지
    • /
    • 제13권4호
    • /
    • pp.566-576
    • /
    • 2009
  • 본 논문은 국적항공사에서 경쟁적 차별화의 방안으로 고객들에게 다양한 판매촉진이벤트를 제공함에 있어 이에 대한 서비스품질과 고객만족 그리고 행동의도와의 관계검증에 그 목적이 있다. 분석결과 항공사 판매촉진이벤트의 경우, 서비스품질의 품질차원보다 서비스품질의 경험차원에서 고객의 만족과 행동의도 간에 더 큰 영향을 미치는 것으로 나타났다. 세부적인 가설에 대한 분석결과, 서비스품질 경험차원 중 가치추구, 실용성, 정보혜택에서 큰 영향을 미치는 것으로 나타났다. 그리고 항공사 판매촉진이벤트에 대한 고객만족이 높을수록 행동의도도 높아지는 것으로 나타났다.

  • PDF

광주광역시 아파트 매매가 영향요인 분석 (An Analysis of the Key Factors Affecting Apartment Sales Price in Gwangju, South Korea)

  • 임성연;고창완;정영선
    • 스마트미디어저널
    • /
    • 제11권3호
    • /
    • pp.62-73
    • /
    • 2022
  • 국내 아파트 매매가 예측에 관한 연구는 현재까지 지속적으로 수행되어 왔지만, 아파트 가격은 다양한 특성이 복합적으로 작용하기 때문에 예측하는데 어려움을 겪고 있다. 아파트 매매가를 예측하는데 앞서 정확도를 높이기 위해서는 주요 변수 선정 및 영향요인 분석이 무엇보다 중요하다. 이에 본 연구는 현재 꾸준한 상승률을 보이는 광주광역시를 대상으로 아파트 매매가에 영향을 주는 요인을 분석해보고자 한다. 이를 위해 6년간의 광주광역시 아파트 실거래가와 각종 사회적 요인 데이터를 토대로, 다중회귀분석, 랜덤 포레스트, 심층인공신경망 알고리즘을 적용하여 각 모델에서 주요 영향요인을 파악하였으며, 모델의 성능은 평균 제곱근 오차, 평균 절대 오차 그리고 결정계수를 통해 비교 분석하였다. 본 연구에서는 딥러닝의 일종인 심층인공신경망의 성능이 가장 우수함을 보였고, 매매가에 영향을 미치는 주요 요인으로 건축경과연수, 계약연도, 적용면적, 양도성예금증서, 주택담보대출금리, 선행지수, 생산자물가지수, 동행지수 등이 도출되었다.

직거래 농산물 시장에서 성별에 따른 구매동기, 만족, 충성도의 구조 관계 (Moderating Effects of Relationship among Purchase Motivation, Satisfaction, and Loyalty of Consumers in Farm Direct Markets)

  • 김경희;박덕병
    • 한국식생활문화학회지
    • /
    • 제27권4호
    • /
    • pp.331-339
    • /
    • 2012
  • The study examined the moderating effects of the relationship among purchase motivation, satisfaction, and loyalty in a farmer-to-consumer direct market. Data were collected from 426 consumers of direct sale agricultural products who visited nine rural villages across the country. The SPSS 15.0 and LISREL 8.80 statistical package were used for frequency, reliability, exploratory factor, confirmatory factor, and path analysis. Results showed that 'product factor', 'experience factor' and 'economic factor' among purchase motivation had positive effects on satisfaction and satisfaction had positive effects on loyalty. The analysis also indicated that gender moderated the relationship among purchase motivation, satisfaction, and loyalty. Whereas product and economic factors among purchase motivations had positive effects on satisfaction in the male group, product and experience motivation were important factors for female group. These results could enable direct sales marketers to develop marketing techniques to expand farm sales.

동대문 시장을 이용하는 리테일 바이어의 상품선택기준 연구 (Importance of Apparel Product Selection Criteria to Retail Buyers in Dongdaemun Market)

  • 김지혜;정성지;김동건
    • 한국의상디자인학회지
    • /
    • 제17권2호
    • /
    • pp.1-10
    • /
    • 2015
  • The purpose of the study was to analyze differences in importance of product selection criteria of retail buyers in Dongdaemum market according to price line of products, annual sales volume of the company, and work period as a retail buyer. The study defined a retail buyer as a buyer who buys apparel products in Dongdaemum market for their own stores. The questionnaire developed by the researchers was distributed to 200 retail buyers in Dongdaemun market. One hundred seventy two questionnaires were used in the final analysis. The data were analyzed by common factor analysis, ANOVA, and Tukey's test using SPSS 18.0/Windows. The results showed that product selection criteria were classified into 4 factors: fashion design, price, quality, and assortment. There were significant differences in importance of product selection criteria by retail buyers in Dongdaemum market according to price line of products and annual sales volume of the company, and work period as a retail buyer. The buyers of higher price products showed higher importance in all four factors of the product selection criteria. Also, the buyers of the company with lower annual sales volume considered price factors more important, but the buyers of the company with higher annual sales volume thought quality factor more important. Moreover, the buyer with work period of less than three years regarded price as a more important factor.

  • PDF

패션브랜드 판매원의 내적특성이 판매 중심직무에 미치는 영향에 관한 연구 (A Study of the Effects of the Internal Characteristics of Fashion Brand Salespeople on Core Sales Tasks)

  • 오현정
    • Human Ecology Research
    • /
    • 제59권3호
    • /
    • pp.311-324
    • /
    • 2021
  • The purpose of this study was to reveal the effects of internal characteristics, such as fashion involvement, personality characteristics, and customer orientation of fashion brand salespeople on the core sales tasks, and how the core sales tasks and internal characteristics differ depending on differences in the way salespeople are remunerated. The data were collected as a questionnaire to fashion brand salespeople in Gwangju from September to October 2020. Using 235 responses, the data were analyzed with SPSS 21.0 for frequency analysis, reliability analysis, t-test, factor analysis, and regression analysis. The research results were as follows. First, fashion involvement comprises factors such as 'fashion passion and sense'and 'fashion trend interest', and the greater the 'fashion passion and sense', the better the 'sales management'and 'customer relationship management'jobs. Second, 'esthetic openness', 'responsibility' and 'extroversion' of the big five personality characteristics have a positive impact on 'sales management' and 'customer relationship management' tasks. Third, customer orientation comprises factors such as 'customer-centric understanding'and 'gain customer trust', the greater the customer-orientation, the better the 'sales management'and 'customer relationship management'tasks. Fourth, according to the position of the salesperson, the group of professional salespeople at manager level had high responses in core sales tasks, fashion involvement, customer orientation, and characteristics such as 'agreeableness', 'esthetic openness', and 'responsibility'.

고객지향성과 판매원 교육간의 관계 연구 (Customer Orientation and Sales Training)

  • 박광희
    • 한국생활과학회지
    • /
    • 제14권6호
    • /
    • pp.1017-1025
    • /
    • 2005
  • The purpose of this paper was to investigate the relationship between customer orientation and sales training. Data were obtained from 297 apparel salespeople working at six department stores in Daegu. Statistics used for data analysis were frequency, factor analysis, correlation, and t-test. The respondents were classified into 3 groups; high, medium, and low customer-oriented groups based on the mean score of customer orientation, and the high and the low were compared in training contents and educational methods. Based on factor analysis, four factors were extracted from 27 items of training content. Two of four factors were significantly correlated with customer orientation. The regression analysis showed that customer service and duration of work had significant effects on customer orientation. Also, the results were found that there were significant differences between the high and the low customer-oriented group in training contents which salespeople want to have in the future. However, there were not significant differences between the two groups in educational methods.

  • PDF

아파트 분양가 산정을 위한 구매 고려 항목별 평가 방법 및 적용에 관한 연구 (A Study on Evaluation Method and Application of Purchase Consideration Items for Estimation of Apartment Price)

  • 김기혁;편수정;이동훈
    • 한국건축시공학회:학술대회논문집
    • /
    • 한국건축시공학회 2018년도 춘계 학술논문 발표대회
    • /
    • pp.163-164
    • /
    • 2018
  • Every construction company should consider the apartment price when building apartment houses because the sales price has a great impact on the rate of apartment sales. Here, the average apartment price and characteristics of an apartment complex are factors that determine the sales price. However, the existing apartment pricing method fails to properly reflect the weight of each factor. Therefore, the study investigates factors that impact the apartment price and importance of each factor. It examines the apartment pricing method taking into account of the weight.

  • PDF

Predicting movie audience with stacked generalization by combining machine learning algorithms

  • Park, Junghoon;Lim, Changwon
    • Communications for Statistical Applications and Methods
    • /
    • 제28권3호
    • /
    • pp.217-232
    • /
    • 2021
  • The Korea film industry has matured and the number of movie-watching per capita has reached the highest level in the world. Since then, movie industry growth rate is decreasing and even the total sales of movies per year slightly decreased in 2018. The number of moviegoers is the first factor of sales in movie industry and also an important factor influencing additional sales. Thus it is important to predict the number of movie audiences. In this study, we predict the cumulative number of audiences of films using stacking, an ensemble method. Stacking is a kind of ensemble method that combines all the algorithms used in the prediction. We use box office data from Korea Film Council and web comment data from Daum Movie (www.movie.daum.net). This paper describes the process of collecting and preprocessing of explanatory variables and explains regression models used in stacking. Final stacking model outperforms in the prediction of test set in terms of RMSE.