• Title/Summary/Keyword: SNS Service

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A Convergence study of the Effects of Job-esteem and Empathy on Customer orientation in Nursing students (간호대학생의 직업존중감과 공감 능력이 고객지향성에 미치는 영향의 융복합적 연구)

  • Jeong, Hyun
    • Journal of the Korea Convergence Society
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    • v.9 no.10
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    • pp.599-607
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    • 2018
  • The purpose of this study was to identify the influence of job esteem and empathy on customer orientation of college nursing students in the convergence society. The participants were 213 college nursing students, data were collected between July to August, 2018. Data were analyzed using t-test, ANONA, Pearson Correlation, Multiple regression. The factors influencing customer orientation were empathy, job esteem, communication with patients, and perception of customer orientation. These factors explained 32.0% of variance in customer orientation. Therefore, in order to improve the customer orientation of nursing students, education courses and intervention for improving cognitive empathy and finding ways to improve job esteem are needed.

Personal Information Exposure on Social Network Service (소셜네트워크서비스 개인정보 노출 실태 분석)

  • Choi, Daeseon;Kim, Seok Hyun;Cho, Jin-Man;Jin, Seung-Hun;Cho, Hyun-Sook
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.23 no.5
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    • pp.977-983
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    • 2013
  • This paper presents result of researching personal information exposure of Korean twitter and facebook users. Personally identifiable information such as e-mail and phone numer is exposed in the accounts less than 1%. However there are many cases that a person is identified by non personally identifiable information. For example, 350 thousands accounts are distinguished with other accounts because its name is unique. Using combination of information such as name and high school, we can distinguish 2.97 millions accounts. We also found 170 thousands account pairs that are candidate of one users' own account. Linkability between two accounts in two different domains means that the person is identified. Currently, only personally identifiable information is protected by policy. This paper shows that the policy has limited effects under the circumstances that a person can be identified by non personally identifiable information and the account linking is possible.

The Effect of Eating-Out Motives on Restaurant Attributes at Shopping Mall

  • Cha, Seong-Soo;Oanh, VU Thi Kim;Yu, Won-Jong
    • Journal of Distribution Science
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    • v.16 no.1
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    • pp.37-46
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    • 2018
  • Purpose - This study is to investigate the effects of consumption motives of restaurant customers on the perception of the importance of restaurant attributes, and to determine the influence of the consumption motives on the empirical and functional attributes between Vietnam and Korea. Research design, data, and methodology - Questionnaire items from previous studies were revised to fit the research purpose of the present study. From August 1 to August 25, 2017, questionnaires were simultaneously administered in Korea and Vietnam using both on-line and off-line survey methods (including SNS and e-mail). With 381 surveyed questionnaires in Vietnam(219) and Korea(162), this study was conducted by using SPSS 22.0 to verify the reliability and validity of the measured variables. Structural equation model (SEM) was employed as a statistical method for the hypotheses test of this study. Results - The results showed that hedonic eating-out motive has more influence on the importance of empirical attribute than that of functional attribute in restaurant. In addition, utilitarian eating-out motive has more influence on functional attributes than empirical attributes. However, these relationships showed the difference between countries in Vietnam and Korea. As for in Korea, consumers' hedonic and utilitarian motives of eating-out were more influential on experimental and functional attributes. Conclusions - This study analyzed the influence on the importance of the eating-out motives of restaurant attributes and how this differed between Vietnamese and Korean.

Measuring Similarity Between Movies Based on Sentiment of Tweets (트위터를 활용한 감성 기반의 영화 유사도 측정)

  • Kim, Kyoungmin;Kim, Dong-Yun;Lee, Jee-Hyong
    • Journal of the Korean Institute of Intelligent Systems
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    • v.24 no.3
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    • pp.292-297
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    • 2014
  • As a Social Network Service (SNS) has become an integral part of our everyday lives, millions of users can express their opinion and share information regardless of time and place. Hence sentiment analysis using micro-blogs has been studied in various field to know people's opinion on particular topics. Most of previous researches on movie reviews consider only positive and negative sentiment and use it to predict movie rating. As people feel not only positive and negative but also various emotion, the sentiment that people feel while watching a movie need to be classified in more detail to extract more information than personal preference. We measure sentiment distributions of each movie from tweets according to the Thayer's model. Then, we find similar movies by calculating similarity between each sentiment distributions. Through the experiments, we verify that our method using micro-blogs performs better than using only genre information of movies.

A Study on WT-Algorithm for Effective Reduction of Association Rules (효율적인 연관규칙 감축을 위한 WT-알고리즘에 관한 연구)

  • Park, Jin-Hee;Pi, Su-Young
    • Journal of Korea Society of Industrial Information Systems
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    • v.20 no.5
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    • pp.61-69
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    • 2015
  • We are in overload status of information not just in a flood of information due to the data pouring from various kinds of mobile devices, online and Social Network Service(SNS) every day. While there are many existing information already created, lots of new information has been created from moment to moment. Linkage analysis has the shortcoming in that it is difficult to find the information we want since the number of rules increases geometrically as the number of item increases with the method of finding out frequent item set where the frequency of item is bigger than minimum support in this information. In this regard, this thesis proposes WT-algorithm that represents the transaction data set as Boolean variable item and grants weight to each item by making algorithm with Quine-McKluskey used to simplify the logical function. The proposed algorithm can improve efficiency of data mining by reducing the unnecessary rules due to the advantage of simplification regardless of number of items.

중국의 사회 연결망 서비스 이용에 영향을 미치는 요인에 관한 연구

  • Bang, Hwa-Ryong;Gwon, Sun-Dong
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2008.10b
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    • pp.218-234
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    • 2008
  • 중국은 2008년 현재 메신저 이용자 수와 블로그 등의 웹 2.0 이용자 수에 있어서 세계 1위이다. 그리고 중국의 2007년 850억 달러의 인터넷 디지털 시장은 2015년에 2640억 달러로 성장할 전망이다. 이와 같이 인터넷 시장의 규모와 성장 가능성으로 인해 중국 인터넷 비즈니스의 중요성이 높아지고 있다. 이러한 필요성에 따라서 본 연구에서는 중국의 인터넷 동향 중에서 가장 큰 주목을 끌고 있는 웹 2.0 기반의 사회 연결망 서비스 분야에서 다음 세 가지의 연구 질문을 설정하고 그 답을 찾아보았다. 첫째, 중국 사회 연결망 서비스의 주요 특징은 무엇인가? 이러한 질문에 답하기 위해 본 연구에서는 문헌연구를 바탕으로 중국의 대표적인 사회 연결망 서비스 업체로 Tencent QQ와 Sina Poco를 살펴보았고, 중국 사회 연결망 서비스 이용자의 가입 이유, 갱신 이유, 주요 내용, 유상 서비스에 대한 태도 등을 살펴보았으며, 중국 인터넷 사용자의 집단별 특징에 대해 살펴보았다. 둘째, 중국 사회 연결망 서비스의 이용에 영향을 미치는 주요 요인들은 무엇인가? 이러한 질문에 답하기 위해 동기부여이론, TAM 이론. 관련 선행연구 등을 검토하여 중국 사회 연결망 서비스의 이용에 영향을 미치는 요인들로서 사용자 참여, 사회적 영향, 네트워크 효과, 유용성, 시스템 품질 등을 도출하였고 PLS를 이용한 데이터 분석을 통해 검증하였다. 검증결과, 사회 연결망 서비스 이용에 유용성이 가장 큰 영향을 미치고, 다음으로 네트워크 효과, 사용자 참여, 시스템 품질 순으로 유의한 영향을 미치는 것으로 나타났다. 반면, 사회적 영향은 유의하지 않은 것으로 나타났다. 셋째, 중국과 한국은 어떠한 점에서 차이가 있는가? 가장 두드러진 차이는 사회적 영향에 있어서 한국은 유의 적인데 비해 중국이 유의적이지 않다는 점이다. 이는 한국과 중국 사이에 국가 문화적 차이가 존재하기 때문에 발생했다고 생각할 수도 있고, 중국이 인터넷 성장기에 있는데 비해 한국은 인터넷 성숙기에 있는 등의 기술적, 사회적, 경제적 발달 과정상의 차이에 의한 것이라고도 볼 수 있다.

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Scenario for sudden change in North Korea! : Comparing North Korea with countries of Jasmine Revolution (북한 급변사태 시나리오 I : 재스민혁명 국가들과 북한의 비교를 중심으로)

  • Lee, Dae Sung
    • Convergence Security Journal
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    • v.17 no.1
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    • pp.63-68
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    • 2017
  • The Jasmine Revolution started from Tunisia in January 2011 has brought many changes into countries in North Africa and Middle East. We need to study the causes of the revolution. First, the kings and dictators in those countries oppressed the opposition parties and the media aiming for long-term seizure of power. The power concentrated on specific people produced illegalities and corruption. Secondly, most of the national income of those countries belonged to kings and dictators producing problems during the distribution of the income. Especially, with the decrease of oil price in 1990s and the increase of the price of daily necessities in 2000s people lost their credits on their governments. Lastly, the number of people in those countries using the Internet has increased by 4,863% from 2000 to 2010. The expansion of social network services such as Facebook and Twitter was one of factors that made the information control by those countries difficult. We should think about the possibility of sudden change in North Korea. It is necessary to compare and analyze the political, economic and social characteristics between those countries and North Korea. It shouldn't be just a simple comparison or analysis. It should provide basic data for objective and quantified index development in relation to sudden change in North Korea.

Study on internet social commerce business loyalty -Focusing on Chinese consumers- (인터넷 비즈니스 소셜커머스 충성도에 관한 연구 -중국소비자들을 중심으로-)

  • Jung, In Suk
    • Journal of Digital Contents Society
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    • v.16 no.3
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    • pp.471-482
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    • 2015
  • Recently commercialized network are getting more and more popular, bringing dramatic change to the market. We can predict the future of the E-commerce. The ongoing E-commerce and SNS (Social Networking Services)related E-commerce are increasing greatly both in Korea and China. This research tries to focus on Chinese consumers using E-commerce. The study has four findings. Firstly, the E-commerce consumers consider four factors including price, convenience, products and website, which affect the sellers' integrity. Secondly, E-commerce will affect sellers' integrity. Third, there are 4 factors which affect the sellers' integrity: service, price, products and the information. Fourth, the factors which affect the integrity of sellers are the value, happiness and practical. This study want to give some hints to the E-commerce in the overseas market in China.

Effects of Information Quality on Customer Satisfaction and Continuous Intention to use in Social Commerce (소셜 커머스 사이트에서의 정보품질이 소비자의 만족과 지속적 이용의도에 미치는 영향)

  • Jun, Byoung-Ho;Kang, Byung-Goo
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.3
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    • pp.127-139
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    • 2013
  • Social commerce has not been studied in depth as it is a more common recent phenomenon. Especially, social commerce has not been examined academically in terms of information quality despite its importance. The purpose of this paper is to investigate the effects of information quality on customer satisfaction and continuous intention to buy in social commerce market. This study addresses two research questions as following. First, this study aims to examine the effects of information quality on customer satisfaction and then investigate the relationship between customer satisfaction and continuous intention to use in social commerce market. According to the result of analysis, all aspects of information quality except price information quality were found to be significantly related to the customer satisfaction. Finally, customer satisfaction was shown to be significantly related to the continuous intention to use. This study has academic and practical significance in that it analyses the customer satisfaction in terns of information quality and then provides strategic guide for enhancing customer satisfaction in rapidly developing social commerce market.

Research Analysis on User's Acceptability of Digital Contents Distribution among Individuals (개인 간 저작물 유통을 위한 사용자의 수용성 조사 분석)

  • Sohn, Bang Yong;Suh, Hye Sun
    • Journal of Digital Convergence
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    • v.14 no.1
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    • pp.211-217
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    • 2016
  • There have been gradually established paid using system on contents, such as sound source, webtoon etc, with which licences are systematically managed. However, rampant free sites still mostly relying on advertising revenue make difficulties on lots of contents developers and obstruct the protection of their resonable right. In this situation, we need systematic measures to protect copyright of authors and to maximize use of contents of users. Therefore, it is important to handle the convenience of digital contents distribution and the diversity of contents license(differentiating permission rate according to user's purpose, scope, service period etc), based on the need of contents users. This paper implies to guideline to install contents distribution platform of individuals and to apprehend the need and acceptability of users in order to activate digital contents transaction on individuals.