• Quality Improvement in Health Care
• /
• v.5 no.2
• /
• pp.202-215
• /
• 1998

Purpose : To shorten processing time for variety of medical affairs of the patient at the outpatient clinic of a big hospital is very important to qualify medical care of the patient. Therefore, patient's waiting time for drug delivery after doctor's prescription is often utilized as a strong tool to evaluate patient satisfaction with a medical care provided. We performed this study to investigate factors influencing patient satisfaction related with waiting time for drug delivery. Methods : The data were collected from July 21 to August 12, 1998. A total 535 patients or their families who visited outpatient clinics of Inha University Hospital were subjected to evaluate the drug delivery time and the level of their satisfaction related, which were compared with those objectively evaluated by Quality Improvement Team. The reliability of the scale was tested with Cronbach's alpha, and the data were analyzed using frequency, t-test, ANOVA, correlation analysis and multiple regression. Results : The mean drug delivery time subjectively evaluated by the patient (16.1 13.0 min) was longer than that objectively evaluated (10.9 7.6 min) by 5.2 min. Drug delivery time objectively evaluated was influenced by the prescription contents, total amount or type of drug dispensed, etc, as expected. The time discrepancy between two evaluations was influenced by several causative factors. One of those proved to be a patient's late response to the information from the pharmacy which the drug is ready to deliver. Interestingly, this discrepancy was found to be more prominent especially when waiting place for drug delivery was not less crowded. Other factors, pharmaceutical counseling at the pharmacy, emotional status or behavior of a patient while he waits for the medicine, were also found to influence the time subjectively evaluated. Regarding the degree of patient satisfaction with the drug delivery, majority of patients accepted drug delivery time with less than 10 min. It was also found to be influenced by emotional status of the patient as well as kindness or activity of pharmaceutical counselor. Conclusion : The results show that, besides prescription contents, behavior pattern or emotional status of a patient, environment of the waiting place, and quality of pharmaceutical counseling at the pharmacy, may influence the patient's subjective evaluation of waiting time for drug delivery and his satisfaction related with the service in the big hospital. In order to improve patient satisfaction related with waiting time for drug delivery, it will be cost effective to qualify pharmaceutical counseling and information system at the drug delivery site or waiting place rather than to shorten the real processing time within the pharmacy.

• Journal of Digital Convergence
• /
• v.12 no.8
• /
• pp.187-196
• /
• 2014

Most Consumers don't pay attention the process of giving consent for the provision of personal information. The terms of giving consent of personal information provision including 3rd party provision related contents. Although personal information leakage were related 3rd party sharing, consumers can't recognize the details. Therefore, this study focused on the perception of 3rd party provision of personal information. Consumers recognized 3rd party as who are related the service offer or not. Consumers want to know the cases of personal information sharing to the 3rd party, and if the business operators got benefit to share personal information with 3rd party, consumers want to know the facts. To understand the terms easily, the format have to be revised and to be standardized. Standardization of consent forms is very important for consumers to understand the difficult documents and the development of the business system to collect and use consumer's personal information to guarantee the right to self-determination of personal information.

• Journal of Broadcast Engineering
• /
• v.15 no.3
• /
• pp.346-354
• /
• 2010

T-DMB is using MPEG-4 BIFS standard format for broadcasting interactive data service. BIFS enables us to represent contents as a scene which consists of various objects such as AV, image, graphic, and text. It also enables us to control objects by using user interaction. BIFS was designed to be adapted to multimedia systems with various input devices. Today, however, we are in lack of considering about mobile device with restricted input unit. The problem is that a consistent user control of interactive data contents is not possible due to the limitations of input units in T-DMB terminals. To solve the problem, we defined KeyNavigator node that provides a means to select or navigate objects (like menu) in BIFS contents by arrow keys and enter key of mobile terminal. By using KeyNavigater node, not only BIFS contents providers can make BIFS contents as they want, but also users can get a way to control BIFS contents consistently and easily.

• Journal of the East Asian Society of Dietary Life
• /
• v.2 no.1
• /
• pp.57-68
• /
• 1992

In order to obtain the information on the status of using university cafeteria and students' preferences, the survey was conducted through questionaires to 434 students(male:195, female : 239) of 8 universities - 2 universities employed dietitian and 6 universities which didn't employ dietitian -through all the area of Incheon from 19th November 1990 to 14th December, 1990. The results obtained were as follows. 1) For keeping temperature of meals until service to students Refrigerator or warming cabinet or putting meals on low flames were used, and the amount for one person was almost decided by rough estimation by experience. All the foods remained were discarded. Also most of the cooking manager's age were from 50 to 59 and almost cooking managers graduated middle school. The fuel to cook was gas or kerosene. Method to disinfect tableware was boiling. 2) In case of the frequency of using university cafeteria, male students used cafeteria more often than female students, and regardless of sex students made use of cafeteria for lunch more than for breakfast and supper. Students also used university cafeteria not employing dietitian more than cafeteria employing dietitian. Disregarding of male, female, cafeteria employing cafeteria not employing dietitian, all students pointed out that main reason for using cafeteria were 'low price' and 'no other place to eat' And minor reasons were ' good taste' and 'meal quality'. On the contrary, the case of not using cafeteria were 'waiting in line' to male students, 'poor taste' to female students, 'waiting in line' and 'no varieties' on the cafeteria which employed dietitian, 'poor taste' and 'poor hygienes' on the cafeteria which didn't employ dietitian. 3) Considering of the preferences of menu, both male and female students liked "Bibim Bab" And male students prefered meals which contained broth both but female students prefered a light meals. 4) the difference of preferences showed that female student's preferences were high at all foods, and the preferences of fruits were high for both students. In detail, male students liked port, liver and small intestine of cattle, oyster and beans boiled in soysauce. But female students likde milk, yogurt and cucumber.

• KSCE Journal of Civil and Environmental Engineering Research
• /
• v.33 no.3
• /
• pp.1115-1122
• /
• 2013

Recently the demands for traffic information tend to increase, and travel time might one of the most important traffic information. To effectively estimate exact travel time, highly reliable traffic data collection is required. BIS(Bus Information System) data would be useful for the estimation of the route travel time because BIS is collecting data for the bus travel time on the main road of the city on real-time basis. Traditionally use of BIS data has been limited to the realm of bus operating but it has not been used for a variety of traffic categories. Therefore, this study estimates a route travel time on road networks in urban areas on the basis of real-time data of BIS and then eventually constructs regression models. These models use an explanatory variable that corresponds to bus travel time excluding service time at the bus stop. The results show that the coefficient of determination for the constructed regression model is more than 0.950. As a result of T-test performance with assistance from collected data and estimated model values, it is likely that the model is statistically significant with a confidence level of 95%. It is generally found that the estimation for the exact travel time on real-time basis is plausible if the BIS data is used.

• Journal of Korea Society of Industrial Information Systems
• /
• v.19 no.4
• /
• pp.105-117
• /
• 2014

Acquisition of information through the broadcast media is essential for modern life and each broadcaster has progressed its service over the internet with the development of digital technology. Under this circumstance, this study presented the results which compared and analyzed the web accessibility evaluation for Korea, USA, and Japan's leading broadcaster web sites. According to the study results, there was no significant difference in the level of accessibility in all web sites of three countries, but accessibility compliance rate such as alternate text, skip-navigation of repeated region, and title was somewhat insufficient for Korean web sites. In addition, accessibility errors in the brightness contrast of the text contents, the run of the functions that a user doesn't have any intention, the clear statement of the default language, and the label provision were investigated. Therefore, Korean broadcasters should urgently improve and modify these errors and problems for effective web accessibility.

• Journal of Korea Society of Digital Industry and Information Management
• /
• v.11 no.3
• /
• pp.11-19
• /
• 2015

Due to recent development in mobile devices, the mobile device utilization and many related applications have been increasing. Most of initial applications on mobile devices just showed simple information, but now they processes huge data. However, smart devices have certain limitations in processing massive data. Especially, if the size of data increases, the speed of data processing adversely decreases, so the performance of programs also decreases. If hardware specification of the mobile devices is not enough to handle it, response time will be drastically delayed. To overcome these drawbacks, most of application running on mobile devices communicate with their servers to manage data. XML is a proper language for data communication to send and receive data between servers and mobile devices, because it defines rules of document's format and it is a textual data format and small-sized language. However, mobile devices have limitation such as memory, CPU and wireless network to process huge data and XML also takes a lot of time to communicate with servers and devices and handle data, so it could be overhead in service time. Binary XML is an alternative of performance improvement in data processing, which has XML's benefits and minimizes the XML size by binary coding. However, most of binaryXML which are used on applications don't fit on mobile applications. In this paper, we surveyed many kinds of binaryXML, compared merits and demerits to find a binaryXML for mobile applications. We propose how to use binary XML and implemented an electronic attendance system using binary XML to overcome the limitation of XML and to reduce the load of data communications between servers and devices.

• Journal of the Korea Institute of Information and Communication Engineering
• /
• v.12 no.1
• /
• pp.99-107
• /
• 2008

Recently route guiding system using GPS is spread widely. In the parking management system of complex mall, RFID is mainly used to control status of parking lots. However, in a case that a vehicle only with RFID tag enters into small market-populated district with service of parking lots, there is no parking route guiding system optimized with information of real tine status of parking lots and the system only with GPS can't provide a function of using real time status of parking lots. This paper proposes a location recognizing method of RFID tag object for parking control system to integrated several parking lots in the business district and database-linked route guiding system optimized for parking. The proposed location recognizing method makes the search of optimized parking route possible by abstracting decoding order of tag and antenna number and recognizing direction of tag linked with database. Ihe implemented system that is composed of RFID tag, reader, middleware, server, parking lot clients and mobile clients shows that the proposed method works well and it will be useful for integrated parking control system.

• The Journal of The Korea Institute of Intelligent Transport Systems
• /
• v.10 no.3
• /
• pp.36-46
• /
• 2011

At present, the number of local governments using the Traffic Information Center are increasing and drivers are utilizing its traffic information from VMS installed on roads in cities. However, the cases of the user's utility of VMS about urban roads with special characteristics different from expressways and urban highways haven't been evaluated so far. Because VMS is a medium installed from a budget to provide traffic information, it is necessary to evaluate and manage the efficiency of users. This study judged that the efficiency of the drivers using VMS of urban roads most influences the duty on alternative route information provision so that it established its evaluation criteria. In addition, it needs to raise its value by many drivers' observation of VMS. Therefore, in case of the same conditions, the installation location of VMS should be a road section with much traffic volume so its the evaluation criteria was established. At present, the study results can be utilized to raise the user's utility of VMS installed in the urban roads.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
• /
• 2005.10a
• /
• pp.303-309
• /
• 2005

This paper will suggest how can we guarantee terminal QoS like ship waiting time ratio and ship residing time applying RFID(Radio Frequence Identification) technology, raising up rapidly as a fundamental solution of new growing industry, to port information system. Also, lead time of whole port logistics can be decreased for reduction of loading & discharging time resulted from productivity improvement of Twinlift G/C(Gantry Crane) and Y/T(Yard Tract) etc as applying RFID technology to terminal operation. The purpose of this paper is suggesting of new business model of u-Port that port QoS can be guaranteed from mutual agreement of each terminals RFID technology applied and focusing on the implementation plan.