• Journal of environmental and Sanitary engineering
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• v.8 no.1
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• pp.117-127
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• 1993

When incineration method is utilized as a disposal process of sludge, the treatment generally consists of thickening, dewatering and incineration, implying that sludge dewaterability has a colose relationship with operating condition of a thickener. Dewatering factors should be, therefore investigated for achieving effective sludge treatment. No research on this has been performed in Korea. This study has focused on the evaluation on the effects of thickener operating variables on sludge dewatering, including sludge feed types and retention time. Mixing ratio of the first and the second sludge and operation time were varied in order to observe the change of dewaterability and optimum input of chemical conditioner.

• Journal of the Korean Data and Information Science Society
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• v.17 no.2
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• pp.355-366
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• 2006

Customer Satisfaction (CS) in Auto insurance market is the important factor which makes customer loyalty and retention increase. Recently On-line companies are threatening the existing Off-line companies with taking advantage of the low price through cut-offing the price by internet marketing. Therefore, the CS is becoming an indispensable survival strategy to the Off-line companies. Under these circumstances, this study finds out what the CS factors are in the auto insurance market, and produces levels of CS, customer loyalty and satisfaction Index of each category. The purpose of this study is to suggest the strategic improvement factor for elevating CS level and strategic direction for CS management by CS portfolio analysis based on the survey result.

• Journal of Environmental Science International
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• v.7 no.1
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• pp.41-45
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• 1998

The feasibility of foam separation to remove protein in aquacultural recirculating water was investigated. From the results of batch foam separation on protein removal, superficial air velocity and initial protein concentration in bulk solution were found to be important operational factors In determining removal rates of protein. The protein removal rate by batch foam separation was proportionally increased with the superficial air velocity. Performance characteristics of continous foam separator were highly dependent upon the operating parameters of superficial air velocity, hydraulic retention time(HRT) and foam height. Removal effeciency of protein increases with increasing superficial air velocity and HRT, and independent on foam height. As DO concentration was increased with superficial air velocity, foam separator is also used for oxygen addition. It could be confinned that foam separator might offer better perspective for protein removal in aquacuitural recirculating water.

• Journal of Korean Society for Atmospheric Environment
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• v.18 no.3
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• pp.173-182
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• 2002

We investigated the effects of operating variables, such as electrical. reactor and gas parameters on toluene removal and discharge property in the dielectric barrier discharge (DBD) process. The toluene removal was initiated with the energy transfer to the reactor by loading of voltages higher than the discharge onset value. The energy transfer and toluene removal increased with the applied voltage. Higher removal rate was observed with smooth surface electrode despite of lower energy transfer compared with the coarse electrode, because more uniform discharge can be obtained on smooth surface state. The decrease of dielectric material thickness enhanced the removal efficiency by increasing the discharge potential. The toluene removal efficiency decreased with the increase of the inlet concentration. The increase of gas retention time enhanced the removal efficiency by the increase of energy density. The oxygen and humidity contents seem to exert significant influences on the toluene removal by dominating the generation of electrons, ions, and radicals which are key factors in the removal mechanism.

• Proceedings of the Korean Society of Agricultural Engineers Conference
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• 2003.10a
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• pp.615-618
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• 2003

A prototype of 76 ha Shi-hwa constructed wetland was constructed for the first time in Korea to purify severely polluted stream water. Hydrology, vegetation(macrophyte) and water quality for Banwol and Donghwa wetland built in Shi-hwa tidal reclaimed area were monitored to evaluate the performance of the wetlands. The overall efficiency for the treatment of polluted stream water using the wetlands showed no significant improvement. The monthly average removal rates on SS, BOD, TN and TP for Banwol and Donghwa wetlands showed 66.5% and 62.8%, 14.8 and 34.3%, 33.9 and 47.1% and 20.8 and 51.6%, respectively. It is considered that three major factors, ie. wide fluctuations in inflow rate, short hydraulic retention time and small open area compared with vegetated area could have a great influence on low system efficiency.

• The Journal of Information Systems
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• v.14 no.2
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• pp.155-172
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• 2005

Securities companies which faced with severe competition should not only attract new customers but also retain their on-line customers. This study examines the factors affecting loyalty of on-line stock trading customers. The research model based on the previous studies was established and the research hypotheses were generated. The test results based on the data gathered from 87 users of on-line stock trading services show that user satisfaction, learning cost, transaction fees, and reputation influence customer loyalty. User satisfaction, learning cost and reputation are positively related to customer loyalty, whereas transaction fee is negatively related to customer loyalty. The results also support that information quality and system quality are positively related to user satisfaction. The hypothesis that transaction fee is related to user satisfaction is not supported. There is no significant information to say that security risk is related to user satisfaction. It is considered that the study results may help managers to increase customer retention.

• Journal of Information Technology Applications and Management
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• v.11 no.1
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• pp.69-82
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• 2004

The role of switching costs in customer retention has been posited, but has not been subjected to rigorous empirical testing. Therefore, our main focus is on the factors that influence whether consumers will have intention to switch or stay with an incumbent technology (e.g., MS-Windows). Based on consumer survey with MS-Windows users, we find empirical support for the link between the existence of compactible software, consumer's expertise in MS-Windows and intention to stay with MS-Windows. Specifically, switching costs are found to be positively associated with the existence of compatible software. Further, the lack of expertise in MS-Windows on the part of consumers tends to increase the likelihood that they will rely on current MS-Windows, rather than switch to other alternative operating systems.

• The Journal of the Korean dental association
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• v.16 no.1 s.104
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• pp.37-42
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• 1978

A study on the impacted teeth of the anterior segment was carried out. The data for this study were compiled form 1739 outpatients of the Department of Orthodontics, College of Dentistry, Seoul National University. The following conclusions were obtained; 1. The frequency of the impacted teeth of the anterior segment was 2.8% and the frequency of male was 4.0%, that of female was 2.1%., respectively. 2. The order of occurrence of the impacted teeth in the anterior segment was maxillary canine mesiodens, maxillary central incisor, maxillary lateral incisor, mandibular canine. 3. The etiologic factors of the impaction were the space deficiency for eruption, cleft palate, the prolonged retention of deciduous teeth, dentigerous cyst. 4. The favorable results of treatment and prognosis were obtained from the impacted teeth of the normal shape after surgical exposure and adhered the plastic attachment and inducted them into the dental arch.

• Korean journal of food and cookery science
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• v.9 no.3
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• pp.204-209
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• 1993

This investigation was undertaken for the purpose of studying the chemical properties of different kinds of spinach by various blanching procedure. Ascorbic acid, mineral and oxalic acid retention of spinaches, as well as blanch effluent composition were the major factors considered with Dong-cho(winter spinach) and vinylhouse grown spinach. Ash, crude protein, crude fat and vitamin C contents of Dong-cho were higher than those of vinylhouse spinach. On the other hand, vinylhouse grown spinach showed higher content in moisture, phosporous, calcium and oxalic acid. Most of the components in spinaches were decreased by increasing the blanching water volume and time. Reducing sugar and solid content in blanch effluent of Dong-cho were increased by increasing the blanching water volume and time, however, vinylhouse spinach showed no reducing sugar.

• Journal of the Korean Society of Clothing and Textiles
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• v.23 no.1
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• pp.90-110
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• 1999

Understanding consumer complaining behaviors plays a key role in post-purchase satisfaction customer retention and long-term customer relationships. This research was conducted to empirically investigate 1) the taxonomy of complaining behavior 2) causes and types of clothing complaining behavior according to sex. The subjects compoed of 250 male and 358 female consuemrs. Data were colleted through questionnaires employing the critical incident methodology. The findings indicated that clothing complaining behavior was fitted well into Singh(1998)'s three-factor model(i. e. voice/private / third-party complaining behaviors) these factors explained 53% of the total variances 75.1% of male and 65.2% of female group complained of poor instruental performance. The types of complaining behaviors were no action negative word-of-mouth to friends and associates n order. Most dissatisfied consumers didn't assert positive consumer's right. Marketer should increase the accessibility of their complaint receiving mechanisms to passive customers.