• Title/Summary/Keyword: Responsibility and Service

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Corporate Social Responsibility and Financial Performance in Korean Retail Firms

  • Lee, Jeong-Hwan;Kang, Yun-Sik;Kim, Sang-Su
    • Journal of Distribution Science
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    • v.16 no.5
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    • pp.31-43
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    • 2018
  • Purpose - We examine how a Korean retail firm's social responsibility is related to its financial performances. The traditional view of corporation expects a negative relationship, while the stakeholder theory expects a positive one. Research design, data, and methodology - We adopt the ESG score, published by Korean Corporate Governance Service to measure the level of socially responsible activity for the Korean retail firms. The ordinary least square method is adopted to investigate this relationship. The publicly traded retail firms are examined from 2011 to 2016. Results - We find that the total ESG score is negatively related to ROE but shows no statistically significant relationship with ROA and Tobin's Q value. However, a firm's environmental score is negatively related with both of ROE and ROA. Its social score is no conclusive relationship with the performance measures. The governance score is negatively related to the value of Tobin's Q. Conclusions - This paper generally supports the traditional view of corporate theory, especially in terms of ROE. This evidence is not well aligned with the existing study for Korean corporations generally documenting positive relationships. We find almost no empirical evidence supporting the stakeholder theory of corporation in the Korean retail industry.

Scheduling Scheme for Cloud Computing based on Workflow Characteristics (클라우드 컴퓨팅에서 워크플로우의 특성을 고려한 스케줄링 기법)

  • Kim, Jeong-Won
    • Journal of the Korea Society of Computer and Information
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    • v.17 no.9
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    • pp.1-8
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    • 2012
  • Cloud computing has got great popularity in recent times because users can easily access its resources as well as service providers can use efficiently use its resources. By the way, cloud computing are composed of heterogeneous resources and workflows of user application have various characteristics. So, the main goal of this paper is to design new efficient workflow scheduling algorithm, which classifies workflows through their importance degree and allocates resources to each workflow based on QoS metrics such as responsibility, cost and load balancing. Simulation results show that the proposed scheme can improve the responsibility as well as availability of resource.

A Study on the Type of Welfare Service for Strengthening Tenant's Housing Welfare in Permanent Affordable Housing

  • Roh, Sang-Youn;Yoon, Young-Ho;Cho, Young-Tae;Lee, Ji-Eun;Cho, Yong-Kyung
    • Land and Housing Review
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    • v.3 no.1
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    • pp.1-14
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    • 2012
  • Since the provision of Permanent Affordable Housing in the early 1990's, it is confronted with the need to strengthen its welfare service due to aging of its facilities and the declining welfare system for its tenants. In addition, the aging population of tenants is on the rise, increasing the group of tenants that are in need of care. The local social community center has entered into the community of permanent affordable housing and takes partial responsibility in the tenant's social welfare. However, social community center is mainly responsible for providing welfare service to its local residents and thus limited in its ability to satisfy welfare service to tenants of permanent affordable housing. Therefore, it is required to renew the existing welfare system to better suit social demands of tenants according to its specific social group and the characteristics of housing complex. This study aims to propose methods that can strengthen welfare service and analyze the characteristics of welfare service by investigating the existing conditions of welfare system for the tenants in permanent affordable housing complex. For this purpose, this study presents with categories of service standards, by breaking down and codifying welfare service and propose applicable mixed-use service in pre-existing permanent affordable housing.

Implementation of Service-Learning for Social Work Education (전공교육과 연계한 봉사학습(SERVICE-LEARNING)의 효과 연구: 사회복지교육을 중심으로)

  • Han, In-Young;Park, Hyung-Won;Kim, Ju-Hyun
    • Korean Journal of Social Welfare
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    • v.57 no.3
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    • pp.251-276
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    • 2005
  • While the endeavor to introduce the service activity in the college education is enlarged, the object of this study is to introduce the concept of service learning in social work education. The 'Service-Learning' is focusing on the practical education, the liaison and participation in community and the promotion of civil awareness which are very important in social work education that focuses on the interest and participation in the human and social problem as practical study. This study contemplates the educational effect of the course of social work combined with service learning. This study verifies the change of the self-efficacy, the altruism, social responsibility as personal growth of students by carrying out the course of social welfare and service activities side by side. To investigate the learning effect qualitative analysis in journal of service activity was done. Through the service learning, students showed the promotion in self-efficacy, social responsibility. And as a result of qualitative analysis, it was found that students could participate in the intervention of family problems, could have lots of understanding of theory, could increase the interest of family welfare, could experience a change of perception about the client. Based on the above mentioned results, this study address that Service-Learning is useful teaching methodology in social work education to accomplish the personal growth of students and promote the learning effects.

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Job Satisfaction and Customer-oriented Service Performance of University Foodservice Employees (대학급식소 종사원의 직무만족과 고객지향서비스 수행도)

  • Won, Seon-Im;Park, Hye-Yeong;Jang, Yu-Gyeong
    • Journal of the Korean Dietetic Association
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    • v.8 no.4
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    • pp.359-371
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    • 2002
  • The aims of this study were to estimate the level of job satisfaction and customer-oriented service performance in university food service employees Two hundreds-six food service employees working in Seoul were enrolled and the response rate was 85.8%. Of respondents, 85.9% was female and most of the respondents were 40 years up (70.8%). Generally, respondents had approximately 5 years job experience and high school level. Mean score of job satisfaction was 3.23 score out of 5.00. The highest and lowest items on job satisfaction were responsibility and commitment(4.00). and promotions opportunity(2.69), respectively. Considering job satisfaction; relationships of supervisors, employment and career were significantly different in age(P<0.05), job-system and wage(P<0.05), respectively. Mean score of customer-oriented service performance was 3.75. The highest and lowest items on customer-oriented service performance were delivering on time(4.02) and service information for customers(3.21), respectively. Customer-oriented service performance was significantly different in age and wage(P<0.05). Job satisfaction had positive correlation to customer-oriented service performance. Relationship of supervisors was positively correlated with relationship of coworkers and career.

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Development and Application of Housing and Interior Design Courses Work for the Promotion of Service-Learning in Home Economics Education (가정과 교육에서 서비스 러닝 활성화를 위한 주생활 영역 교과목 활동 개발 및 적용)

  • Ju, Sueun;Yang, Ji Sun
    • Human Ecology Research
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    • v.59 no.1
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    • pp.99-112
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    • 2021
  • This study develops and applies a service learning course that integrates university curriculum with the local community in housing and interior design. The results of the study are as follows. First, the service learning course of the housing and interior design was developed as a six-week lecture based on the project model with the theme of housing for the socially disadvantaged. Second, this course was implemented with faculty, students, interior designers, and service recipients to engage in activities to improve the educational environment of local child centers. Next, students engaged in the service learning course and continuously conducted reflection activities to enhance the effectiveness of learning. In reflection activities, students assessed that self-directed capabilities increased as has employing the coordination and applicability to meet identified community needs. Finally, faculty, students, and experts (including institutional experts and supervising departments) evaluated course practice and educational outcomes. Experts assessed that the course clarified course objectives, utilized various learning strategies, and showed that the structural reflection mode of learners and professors was overwhelmingly positive. The results indicated that service-learning courses enable students to integrate academic study with social work to better understand course content through direct engagements in experience learning. Furthermore, students are empowered by participation in public services that benefit service clients and consultants as students take more personal responsibility for learning.

Consumer Education through Experiential Learning: Developing Social Responsibility and Soft Skills as Consumer Professionals (경험학습을 통한 소비자교육: 소비자 전문가로서의 사회적 가치와 능력 개발을 중심으로)

  • 나종연
    • Journal of Families and Better Life
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    • v.22 no.2
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    • pp.59-67
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    • 2004
  • As we enter into the 21C, it is important to reassess the knowledge and skills that are necessary for individual consumers and consumer professionals to be able to function efficiently in the rapidly changing society, and also to develop teaching tools fit to enhance the teaming of such knowledge and skills. The Purpose of this study is three-folds: 1) to identify key competencies necessary in the 21C consumer education, especially in higher education institutions, 2) to suggest 'experiential learning' as an ideal pedagogical tool for consumer education in the 21C century, and 3) to provide an example from an undergraduate classroom in the U.S. that applies 'service learning' as a teaching tool in a consumer studies curriculum. Discussions about the potentials for expanding this learning strategy are also provided.

Cloud Computing Platforms for Big Data Adoption and Analytics

  • Hussain, Mohammad Jabed;Alsadie, Deafallah
    • International Journal of Computer Science & Network Security
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    • v.22 no.2
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    • pp.290-296
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    • 2022
  • Big Data is a data analysis technology empowered by late advances in innovations and engineering. In any case, big data involves a colossal responsibility of equipment and handling assets, making reception expenses of big data innovation restrictive to little and medium estimated organizations. Cloud computing offers the guarantee of big data execution to little and medium measured organizations. Big Data preparing is performed through a programming worldview known as MapReduce. Normally, execution of the MapReduce worldview requires organized joined stockpiling and equal preparing. The computing needs of MapReduce writing computer programs are frequently past what little and medium measured business can submit. Cloud computing is on-request network admittance to computing assets, given by an external element. Normal arrangement models for cloud computing incorporate platform as a service (PaaS), software as a service (SaaS), framework as a service (IaaS), and equipment as a service (HaaS).

A Study on Introduction and Administration Strategy of AEO Program : main examples and its implications for Korea Customs Service (관세법상 "수출입안전관리 우수공인업체"(AEO) 제도의 효율적인 운용 방안에 관한 연구)

  • Nam, Phung-Woo;Ahn, Jae-Jin
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.39
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    • pp.313-344
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    • 2008
  • The role of Customs Service has changed significantly in recent times, and what may represent core business for one administration may fall outside the sphere of responsibility of another. This is reflective of the changing environment in which customs authorities operate, and the corresponding changes in government priorities. Since the terrorist attacks on the United States in 2001, customs administrations around the world have been developing AEO programs in which they grant AEO status to operators who are well-compliant with the supply chain security standards. These programs also provide such operators with trade facilitation measures under the customs procedures, acknowledging the importance of ensuring secure and facilitated trade. Thus, this paper analysed leading countries's AEO program regime focused on the two fold : (1)provide an overview and present a implication of its AEO program ; (2)offer an appropriate proposal to Korea Customs Service's new program.

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The Effects of Service Level Provided by The Staffs in the Dental Clinic on The Purchasing Behavior of Customers in South Gyeongnam Province (경남지역 치과병.의원 직원들의 서비스제공수준이 고객의 구매행동에 미치는 영향)

  • Choi, Yu-Jin
    • The Korean Journal of Health Service Management
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    • v.5 no.4
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    • pp.149-159
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    • 2011
  • The purpose of this research is to provide an available basis for marketing strategy by defining the cause-effect relation between the service level of staff members in dental clinic and purchasing behavior of the customers. This study was done in 10 days from November 2, 2009 to November 11, 2009 and the total 172 copies were used for the analysis. As a result of the correlation analysis, a significant positive correlation among all the measured variables was found. As a result of the structural model analysis, I found that the fair service among the variables of the service level significantly affects the building of relationship and the hospital image. The building of relationship and the hospital image significantly affect the positive oral spread. The building of relationship significantly affects the repurchase intentions but the hospital image does not affects the repurchase intentions. To sum up the result of this study, I found that the fair service and the building of relationship with patients are important variables in order to attract new patients and maintain existing customers. I recommend that the hospital continues to motivate staffs through internal marketing and conduct regular trainings. It is necessary to have patients satisfied with broadening responsibility and authority and set marketing strategy for the relationship with patients.