• 디지털융복합연구
• /
• 제12권6호
• /
• pp.181-192
• /
• 2014

본 논문은 정부에서 시행하는 비영리민간단체 공익활동지원사업의 성과에 대한 효율성분석을 통하여 효율성이 낮게(비효율적) 나타난 단체에 대한 컨설팅방향을 제시하였다. 공익활동지원사업의7가지유형에 대하여 분산분석을 실시하여 유형별로 차이가 있음을 확인하였으며, 7개 유형별로 자료포락분석(DEA)중 CCB-I, BCC-I, 초효율성(Super Efficiency) 모형을 적용하여 성과에 대한 효율성을 분석하였다. 4개 입력요소(업력, 지원 금액, 회원수, 직원수)와 3개 출력요소(사업점수, 회계점수, 종합점수)를 분석한 결과, 7개 유형에서 사업성과에 대한 효율성이 높게 나타난 단체를 벤치마킹대상으로 도출하였고 초효율성분석을 통하여 벤치마킹 대상을 단기, 중기, 장기로 구분하였다. 이를 통해 각 단체에 맞는 사례를 배우고 개선함으로써 최선의 성과를 찾아낼 수 있는 정보를 제공하였다.

• 간호행정학회지
• /
• 제18권1호
• /
• pp.46-55
• /
• 2012

Purpose: This study was designed to identify creation of intellectual capital and factors influencing the creation of intellectual capital in hospital organizations. Methods: A cross-sectional design was used, with a convenience sample of 300 nurses from three general hospitals in Gwangju and South Cholla province. The tools used for this study were scales measuring creation of intellectual capital (8 items), social capital (20 items), knowledge management (8 items). Data was analyzed with descriptive statistics, Pearson's correlation coefficient and regression using the SPSS WIN 18.0 program. Results: There were significantly positive relationships between social capital and knowledge management with creation of intellectual capital. The mean score for creation of intellectual capital in hospital organizations was 4.59 points. Factors influencing creation of intellectual capital in hospital organization were identified as knowledge management (${\beta}$=.625), shared values & action (${\beta}$=.166), and participation in civic activities (${\beta}$=.118). These factors explained 59.3% of the variance in creation of intellectual capital in hospital organizations. Conclusion: The results indicate which factors are major factors influencing creation of intellectual capital and therefore, serve as predictors of creation of intellectual capital in hospital organizations.

• 한국IT서비스학회지
• /
• 제14권2호
• /
• pp.315-335
• /
• 2015

The New Way of Working (NWOW) is changing the world in which we work today. The principles of NWOW are based on freedom of time and place to work, and steering on output (results) instead of input (presence). As NWOW is a relatively new phenomenon, research on the effect of NWOW on knowledge sharing in organizations is scarce. In this research two multiple-case studies were performed to investigate the effect of the New Way of Working on knowledge. In the first study (A) different knowledge sharing scenarios were used at organizations that were in the process of implementing NWOW. This provided the opportunity to compare the sharing of knowledge between 'NWOW workers' and employees that still worked in the traditional way (non-NWOW workers). In total 216 scenario results were evaluated to determine differences in channel choice between the traditional and new work environment. For the second study (B) a Knowledge Sharing Framework was developed, based on the theories of Nonaka and Alavi & Leidner. This framework was used to determine the type of knowledge shared, e.g. tacit or explicit knowledge, in 84 situations. Additionally, to measure the level of NWOW adoption, a NWOW Analysis Monitor was used. The results show that NWOW workers use more different communication channels than traditional workers. When knowledge workers become more mobile, they will exchange knowledge less explicit (codified) and more tacit (personalized), use less face-to-face communication, but more video calls and e-mail. The adoption of the principles of NWOW seems to have a balancing effect on the knowledge that is shared in a tacit and explicit way, which in the view of Scheepers et al. is an effective knowledge sharing strategy. The research results show organizations need to realize that the New World of Working is affecting the way knowledge is shared. Missing out on this development may result in the loss of important knowledge and impact the operation of organizations.

• 지식경영연구
• /
• 제10권3호
• /
• pp.51-80
• /
• 2009

The purpose of this study is to empirically analyze the impact that occurs when Korean organizations make practical use of various information technology tools and systems in the knowledge management process, such as sharing, learning and creating knowledge. Such a process is usually made through online and offline knowledge management activities. This paper also verifies how the externalization of tacit knowledge, and the internalization of explicit knowledge via the Internet and offline socialization activities have altered the mechanisms of knowledge transfers inside organizations. For the research, a survey was conducted on the satisfaction and usability levels of information technology, and the impact of IT usage on the results of knowledge management activities and knowledge transfers. 622 Korean organizations were surveyed, including major listed firms and public organizations. The results were examined as an online/offline integration process using SECI's Model proposed by Nonaka (1994, 1995). The analysis shows that information technology satisfaction and the usage of information technology help accelerate the pace of the knowledge flow and amplify the volume of the knowledge transfer by boosting the externalization and internalization processes-also known as knowledge management activities. However. there is no distinct correlation between information technology and socialization, an offline knowledge transferal activity. In particular, the quality of knowledge-an end result of knowledge transfer-does not improve merely by the externalization of online knowledge and instead requires the internalization of knowledge processes. Above all, the research reveals that offline socialization processes vastly contribute to the improvement of knowledge quality. This paper suggests that in order to ensure a transfer of quality knowledge, an organization or a company should focus on the use of information technology rather than the satisfaction level of information technology, and that knowledge transfers via the Internet has limitations in creating high quality of knowledge. For an organization to ensure the transfer of high-quality knowledge, the organization should not entirely hinge the transfer of knowledge online, as it is essential to have an offline method-a form of socialization such as a 'community of practice.'

• Asian Journal of Innovation and Policy
• /
• 제4권3호
• /
• pp.381-396
• /
• 2015

Cyberinfrastructure is a research infrastructure that provides an environment in which research communities can get access to distributed resources and collaborate at unprecedented levels of computation, storage, and network capacity. The Worldwide LHC Computing Grid (WLCG) is a global collaborative project of computing or data centers that enables access to scientific data generated by the Large Hadron Collider (LHC) experiments at CERN. This case study analyzes the WLCG as a model of cyberinfrastructure in research collaboration. WLCG provides a useful case of how cyberinfrastructure can work in providing an infrastructure for collaborative researches under data-intensive paradigm. Cyberinfrastructure plays the critical role of facilitating collaboration of diverse and widely separated communities of researchers. Data-intensive science requires new strategies for research support and significant development of cyberinfrastructure. The sustainability of WLCG depends on the resources of partner organizations and virtual organizations at international levels, essential for research collaboration.

• 한국경영과학회지
• /
• 제29권4호
• /
• pp.11-40
• /
• 2004

Organizations have attempted to develop Knowledge Management Systems for achieving competitive advantage by effectively managing organizational knowledge. However, if Knowledge Management Systems are not user-oriented, organizations may not attain desired goals. That is, it must be utilized and accepted by organizational members to be successful systems. This study proposes an extended Technology Acceptance Model and empirically validates it. For that purpose, a research model is set UP that consists of antecedent variables, perception moderators, and intention to use the system. Empirical data analysis found significant relationships among research variables, as suggested in research hypotheses. The results of the analysis indicated that perceived usefulness, ease of use, job relevance and information quality should be considered as important factors in designing Knowledge Management Systems. In addition, perceived value, incentive, affect, self-efficacy, and image were found to influence the perception of users in the usage situation.

• Asian Journal for Public Opinion Research
• /
• 제1권1호
• /
• pp.42-60
• /
• 2013

This article introduces the infrastructure of public opinion research in Japan by reviewing the development of polling organizations and the current situation of social surveys. In Japan, the polling infrastructure developed through the direction and encouragement of the U.S. occupation authorities. In the early 1969s, however, survey researchers began to conduct their own original polls in not only domestic but also cross-national contexts. An exploration of recent survey trends reveals that polling organizations tended to conduct more surveys during summer, in the mid-range of sample size (1,000-2,999), based on random sampling (response rates of 40-50%), and through the mail between April 2011 and March 2012. The media was the most active polling sector.

• 유통과학연구
• /
• 제22권4호
• /
• pp.47-58
• /
• 2024

Purpose: Achieving organizational effectiveness is the ultimate goal that every business entity or institution targets. To achieve this, organizations need to consider various factors that have an impact on their performance. This article analyzes the distribution influence of six main elements that have a central role in shaping sustainable organizational effectiveness, which are organizational culture, job satisfaction, interpersonal communication, talent management, knowledge management, and information technology. Research Design Data and Methodology: This research uses a quantitative approach, focusing on manufacturing companies located in Surabaya as the main object, involving twenty manufacturing companies as research targets, and 10 employees in each company. The sample selection process was carried out through the application of random sampling techniques. The analysis in this research uses the multiple linear regression method and uses SPSS version 26 software. Results: Distribution of six major factors used in this research are related to each other and contribute significantly to overall organizational effectiveness. Conclusion: Organizations that can combine the distribution of a positive culture, prioritize employee satisfaction, encourage effective communication, manage talent and knowledge efficiently, and utilize information technology wisely will have greater potential to achieve their goals and survive in the intensely competitive business environment.

• 산업진흥연구
• /
• 제5권2호
• /
• pp.19-25
• /
• 2020

본 연구는 충남지역 사회적 경제 조직의 활성화 방안 연구로 선행연구를 기반으로 한 문헌 연구를 통해 다음과 같은 주요결과를 나타내었다. 첫째, 충남 사회적 경제 조직 추진체계 및 제도의 고도화가 필요하다. 둘째, 사회적 경제 조직에 대한 통합적 지원 시스템 구축으로 시·군의 다양한 사회적 경제 조직 활성화 방안을 고도화 할 필요성이 있다. 셋째, 사회적 경제 조직의 상품에 대한 공공구매의 확대가 필요하다. 넷째, 사회적 경제 조직의 사업역량 강화 및 교육 활성화가 필요하다. 다섯째, 사회적 경제 조직에 대한 네트워크 고도화와 차별화된 비즈니스 창출이 필요하다. 한편 본 연구를 통해 나타낸 충남지역의 사회적 경제 조직이 활성화 방안은 다음과 같다. 첫째 사회적 경제 조직은 지역 내 다양한 문제해결과 개선이라는 측면에서 충남 도정과 시·군의 정책 실행 의지가 공유되며, 이를 기반으로 사회적 경제 조직 영역의 고도화가 요구된다. 둘째, 충남지역의 특성상 산업기반의 취약성, 고령화에 따른 인구구조의 변화를 극복하기 위한 핵심요인인 사회적 경제 조직이란 인식의 전환이 필요하다. 셋째, 사회적 경제 조직에 대한 인식전환과 교육 강화를 통해 긍정적 인식전환이 요구된다. 이를 위해 공공교육 및 민관 합동교육 등을 통해 지역주민들의 인식수준의 향상이 필요하다.

• CRM연구
• /
• 제3권1호
• /
• pp.49-71
• /
• 2010

지금까지 판매원 성과에 관한 많은 연구가 진행되어 왔지만, 최근 현장에서 높은 관심을 보이고 있는 코칭과 관련해서, 판매원 성과영향요인으로서 이 분야에 대한 연구는 다소 부족한 현실이다. 이에 본 연구는 판매조직 내에서 관리자의 코칭이 판매원들의 긍정적 태도형성 및 판매원 성과에 영향을 미칠 수 있을 지에 대한 문제의식을 가지고 시작하였다. 따라서 본 연구는 고성과 조직 5개와 저성과 조직 5개의 판매관리자들의 판매관리 활동 전반에 관하여 심층적으로 조사한 후 그 차이를 분석함으로써 이들 조직의 관리자들의 코칭의 개념을 구체화하고, 판매원성과의 중요한 변수로 밝혀진 바 있는 판매원의 조직몰입, 역할지각의 개념을 보다 구체화하고자 하였다. 10명의 판매관리자들의 인터뷰 기록을 종합하여 분석한 결과, 고성과 조직의 판매관리자들은 다음과 같은 특성을 갖고 있었다. 첫째, 고성과 조직의 판매관리자들은 판매원들에게 긍정적인 피드백, 역할모델의 제공, 신뢰관계의 유지와 같은 코칭의 특성이 강하게 나타났다. 둘째, 고성과 조직의 판매관리자와 판매원들은 자신이 속한 조직에 몰입하는 정도가 높은 것으로 나타났다. 셋째, 고성과 조직의 판매원들은 자신의 역할에 대한 지각이 명료하며 역할갈등이 저성과 조직에 비해 상대적으로 낮은 것으로 나타났다. 이러한 연구 결과는 판매관리자의 코칭은 판매원들의 조직몰입, 역할지각 그리고 성과에 영향을 미치는 중요한 변인으로서 구분되어 연구될 필요가 있음을 시사하고 있다.