• Title/Summary/Keyword: Requirement Priority

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A Study on Measurement of SERVQUAL and SERVPERF Measurement - A Sightsee- ing quality of Service to the centers - (SERVQUAL 측정과 SERVPERF 측정 이론 연구 -관광 서비스 품질을 중심으로-)

  • Kim, Chul-Jung
    • The Journal of Information Technology
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    • v.9 no.3
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    • pp.33-47
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    • 2006
  • We will can do quality of measurement of service that thing is quite abstract concept. Generally, we speak Service of quality that property of a product, usability of use, social quality requirement to a quality of service by wide meaning. A purpose of this study was comparison regarding a way to measure of service quality, and in the insufficient section there was anything, and progress of model study of service left no matter how much focus to it. There is comparative study a few progress of literature of a PZB, SERVQUAL, SERVPERF, model. Desarbo, Huff, Rolandelli, & Choi, (1994: 125-131) proposed that to solve the above model contradiction point, and Presentation called a plan based on to Conjoint analysis. There is Critical point to decide on priority order of proposed model of service measurement. This study has a lot of the pieces which are short by absence of empirical study, but will make a supplementation in next term study.

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A software-controlled bandwidth allocation scheme for multiple router on-chip-networks

  • Bui, Phan-Duy;Lee, Chanho
    • Journal of IKEEE
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    • v.23 no.4
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    • pp.1203-1207
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    • 2019
  • As the number of IP cores has been increasing in a System-on-Chip (SoC), multiple routers are included in on-chip-networks. Each router has its own arbitration policy and it is difficult to obtain a desired arbitration result by combining multiple routers. Allocating desired bandwidths to the ports across the routers is more difficult. In this paper, a guaranteed bandwidth allocation scheme using an IP-level QoS control is proposed to overcome the limitations of existing local arbitration policies. Each IP can control the priority of a packet depending on the data communication requirement within the allocated bandwidth. The experimental results show that the proposed mechanism guarantees for IPs to utilize the allocated bandwidth in multiple router on-chip-networks. The maximum error rate of bandwidth allocation of the proposed scheme is only 1.9%.

Research on the Safety Improvement Method for the Company' s RAMS Management Business and Public Infrastructure

  • Lee, Jong-Beom;Cho, Jai-Rip
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2010.04a
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    • pp.254-261
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    • 2010
  • The increase in hazard level is attributed to the industrial hazard environment; complete national environmental hazards to human health include climate change. The damage level in Korea from 1993 to 2009 has exceeded the Increase In adverse environmental conditions. Priority areas of concern will include those risks that are most likely to occur and are expensive when they do take place such as accident or injury at a community pool. Therefore, in this paper, we suggest the System Engineering method for application to the railway RAMS. Recently, the requirement of high-integrity level of infrastructure has been deemed important. The systems level approach is defined through the assessment of the RAMS interactions between elements of complex system applications.

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A Study on the Efficient Ways of Trade Disputes Settlemen Against Chinese Company (중국기업과의 효율적인 분쟁해결방안에 관한 연구)

  • 신군재;김경배
    • Journal of Arbitration Studies
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    • v.13 no.2
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    • pp.263-290
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    • 2004
  • Dispute plays a key role in maintaining the desirable performance of trade transaction. Although avoidance of disputes is always a priority, it is also important to prepare methods of dispute resolution which are efficient and economical. So, understanding of chinese dispute resolution system is a necessary requirement for successful business operation with chinese companies. This article analyzed and compared with the ways of trade disputes settlement system such as negotiation, mediation, arbitration and litigation in China in order to help the Korean traders who enter into business with the chinese companies to settle their disputes efficiently. This article suggests that two methods of negotiation and mediation are more likely to be effective than arbitration and litigation to resolve disputes with chinese companies because of problems of enforcement of arbitral award and the uncertainty of China's legal system.

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Telemedicine Cooperation Experience of Nurses Working in Remote Areas (의료취약지 근무 간호인력의 원격협진 수행 경험)

  • Chin, Young Ran;Kim, Hyun
    • Journal of Korean Academy of Rural Health Nursing
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    • v.17 no.2
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    • pp.43-49
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    • 2022
  • Purpose: This study was conducted to explore the telemedicine cooperation experience of nurses working in remote areas. Methods: A focus group interviews were used to collect data. All interviews were recorded and transcribed. Content analysis was used to analyze the data. Results: The three main categories and seven sub-categories of telemedicine cooperation experience that emerged are 1) requirement of education on remote support service, 2) consideration of the recipients of medical support services and the characteristics of the area, and 3) difficulties in conducting telemedicine cooperation. Conclusion: As a result of the study, legal protection should be given priority, and it is necessary to select an area where remote cooperation is essential, to discover subjects, and to reduce the burden of work and division of manpower and duties.

Derivation of Priorities for Required Functions and Operational Performance Indicators of Smart Factories Based on QFD (QFD에 기반한 스마트공장의 요구기능과 운영성과지표 우선순위 도출)

  • Young-Jun Jeon;Kwan-Hee Han
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.46 no.2
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    • pp.32-46
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    • 2023
  • Recently, small and medium-sized manufacturing companies have shown increased interest in and participation in smart factories in order to survive in market competition. However, many SMEs build smart factories without a systematic review or preparation, which leads to them not being able to use them properly. This study considers the main reason for the low utilization rate of smart factories to be a lack of sufficient reflection of user requirements. Therefore, a method and procedure for deriving the priority of smart factory requirement functions and operating performance indicators based on QFD is proposed as a solution to this issue.

QoS-Aware Call Admission Control for Multimedia over CDMA Network (CDMA 무선망상의 멀티미디어 서비스를 위한 QoS 제공 호 제어 기법)

  • 정용찬;정세정;신지태
    • Journal of the Institute of Electronics Engineers of Korea TC
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    • v.40 no.12
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    • pp.106-115
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    • 2003
  • Diverse multimedia services will be deployed at hand on 3G-and-beyond multi-service CDMA systems in order to satisfy different quality of service (QoS) according to traffic types. In order to use appropriate resources efficiently the call admission control (CAC) as a major resource control mechanism needs to be used to take care of efficient utilization of limited resources. In this paper, we propose a QoS-aware CAC (QCAC) that is enabled to provide service fairness and service differentiation in accordance with priority order and that applies the different thresholds in received power considering different QoS requirements such as different bit error rates (BER) when adopting total received power as the ceil load estimation. The proposed QCAC calculates the different thresholds of the different traffic types based on different required BER applies it for admission policy, and can get service fairness and differentiation in terms of call dropping probability as a main performance metric. The QCAC is aware of the QoS requirement per traffic type and allows admission discrimination according to traffic types in order to minimize the probability of QoS violation. Also the CAC needs to consider the resource allocation schemes such as complete sharing (CS), complete partitioning (CP), and priority sharing(PS) in order to provide fairness and service differentiation among traffic types. Among them, PS is closely related with the proposed QCAC having differently calculated threshold per each traffic type according to traffic priority orders.

Needs Analysis Case Using Key Competencies of National Competency Standards (국가직무능력표준(NCS) 직업기초능력 기반의 직군별 요구역량 : 국내 대기업 A사를 중심으로)

  • Yoon, Duk-Won;Woo, Hye-Jung;Ghang, Bong-Jun;Kim, Yoon-Ho
    • The Journal of the Korea Contents Association
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    • v.16 no.12
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    • pp.383-398
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    • 2016
  • The objective of this research is to depict examples of how a company could derive the skillset areas with the highest priority when analyzing the skill set requirements of human resources, based on the skillset requirements that are unique to each work site. For this purpose, a survey was conducted for each of the job categories for new employee in A company. The analysis results showed that in 32 out of the 34 areas, the gaps between the current levels and the expected levels were statistically significant. For employees of company A, the following 7 areas were determined to be the key job competencies with the highest priority: document creation skills, diagram creation skills, thinking skills, problem solving skills, time management skills, technology comprehension ability, and task comprehension skills. The required job competencies with the highest priority were found to be different for each job category. As a result of this research, the priority rankings of skillset requirements for each job category in company A could be determined, along with the implications for HRD/HRM and other companies.

Product Family Design based on Analytic Network Process (Analytic Network Process에 기초한 제품가족 디자인)

  • Kim, Tai-Oun
    • Journal of Intelligence and Information Systems
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    • v.17 no.4
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    • pp.1-17
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    • 2011
  • In order to maintain customer satisfaction and to remain productive and efficient in today's global competition, mass customization is adopted in many leading companies. Mass customization through product family and product platform enables companies to develop new products with flexibility, efficiency and quick responsiveness. Thus, product family strategy based on product platform is well suited to realize the mass customization. Product family is defined as a group of related products that share common features, components, and subsystems; and satisfy a variety of market niches. The objective is to propose a product family design strategy that provides priority weights among product components by satisfying customer requirements. The decision making process for a new product development requires a multiple criteria decision making technique with feedback. An analytical network process is adopted for the decision making modeling and procedure. For the implementation, a netbook product known as a small PC which is appropriate for the product family model is adopted. According to the proposed architecture, the priority weight of each component for each product family is derived. The relationship between the customer requirement and product component is analyzed and evaluated using QFD model.

Adaptive Delay Threshold-based Priority Queueing Scheme for Packet Scheduling in Mobile Broadband Wireless Access System (광대역 이동 액세스 시스템에서의 실시간 및 비실시간 통합 서비스 지원을 위한 적응적 임계값 기반 패킷 스케줄링 기법)

  • Ku, Jin-Mo;Kim, Sung-Kyung;Kim, Tae-Wan;Kim, Jae-Hoon;Kang, Chung-G.
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.32 no.3A
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    • pp.261-270
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    • 2007
  • The Delay Threshold-based Priority Queueing (DTPQ) scheme has been shown useful for scheduling both real-time (RT) and non-real-time (NRT) service traffic in mobile broadband wireless access (MBWA) systems. The overall system capacity can be maximized subject to their QoS requirement by the DTPQ scheme, which takes the urgency of the RT service into account only when their head-of-line (HOL) packet delays exceed a given delay threshold. In practice, the optimum delay threshold must be configured under the varying service scenarios and a corresponding traffic load, e.g., the number of RT and NRTusers in the system. In this paper, we propose an adaptive version of DTPQ scheme, which updates the delay threshold by taking the urgency and channel conditions of RT service users into account. By evaluating the proposed approach in an orthogonal frequency division multiple access/time division duplex (OFDM/TDD)-based broadband mobile access system, it has been found that our adaptive scheme significantly improves the system capacity as compared to the existing DTPQ scheme with a fixed delay threshold.