• Title/Summary/Keyword: Reputation Information

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User Reputation Management Method Based on Analysis of User Activities on Social Media (소셜 미디어에서 사용자 행위 분석을 통한 사용자 평판 관리 기법)

  • Yun, Jinkyung;Jeong, Jiwon;Lee, Suji;Lim, Jongtae;Bok, Kyungsoo;Yoo, Jaesoo
    • Journal of KIISE
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    • v.43 no.1
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    • pp.96-105
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    • 2016
  • Recently, social network services have changed by moving towards an open platform where, as well as simply allowing the building of relationships among users, various types of information can be generated and shared. Since existing user reputation management methods evaluate user reliability based on user profiles, explicit relations, and evaluation, they are not suitable for determining user reliability on social media due to few explicit evaluation. In this paper, we analyze social activities on social media and propose a new user reputation management method that considers implicit evaluation as well as explicit evaluation. The proposed method derives positive and negative implicit evaluation from social activities, and generates user reputation information by field in order to consider user expertise. It also considers the number of users that participate in evaluation in order to measure user influence. As a result, it generates the reputation information of users who have no explicit evaluation and creates user reputation information that is more suitable for social media.

Influence of Website Reputation and Sense of Community on Fashion Product WOM Effect According to Type of Internet Shopping Mall (인터넷 쇼핑몰 유형에 따른 사이트의 명성과 커뮤니티 의식이 패션상품의 구전효과에 미치는 영향)

  • Hong, Keum-Hee
    • Journal of the Korean Society of Clothing and Textiles
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    • v.36 no.5
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    • pp.523-533
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    • 2012
  • Website reputation is a key criteria for searches related to fashion product information and purchases. The greater the reputation of a website, then the greater the sense of community among its members; in addition, a stronger positive attitude towards the products influence subsequent purchases or WOM intention. This study reveals the influence website reputation and a sense of community for the WOM effect in regards to fashion products according to the type of the online shopping mall. The findings of this study are as follows. First, an increased website reputation produces a higher sense of community and perceived usefulness for WOM. The effect of the WOM was greater as the perceived usefulness of WOM increased. Second, the perceived usefulness of WOM had the greatest effect on the WOM effect. The reputation of a website had only an indirect effect on the WOM effect through the sense of community and the perceived usefulness of WOM. Third, the comprehensive mall had a greater reputation, but the WOM effect was greater with the fashion specialty mall. About the influence on the WOM effect, in the comprehensive mall the sense of community was more powerful than reputation of the website. In the fashion specialty mall the reputation of the website was more powerful than the sense of community.

Identifying and Exploiting Trustable Users with Robust Features in Online Rating Systems

  • Oh, Hyun-Kyo;Kim, Sang-Wook
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.11 no.4
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    • pp.2171-2195
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    • 2017
  • When purchasing an online product, a customer tends to be influenced strongly by its reputation, the aggregation of other customers' ratings on it. The reputation, however, is not always trustable since it can be manipulated easily by attackers who intentionally give unfair ratings to their target products. In this paper, we first address identifying trustable users who tend to give fair ratings to products in online rating systems and then propose a method of computing true reputation of a product by aggregating only those trustable users' ratings. In order to identify the trustable users, we list some candidate features that seem related significantly to the trustworthiness of users and verify the robustness of each of the features through extensive experiments. By finding and exploiting these robust features, we are able to identify trustable users and to compute true reputation effectively and efficiently based on fair ratings of those trustable users.

A Study on the effect of perceived online shopping mall attribute on trust, commitment, purchasing intention

  • Kim, Hyun-Chul
    • Journal of the Korea Society of Computer and Information
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    • v.23 no.9
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    • pp.123-132
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    • 2018
  • This study presents perceived reputation, perceived quality, perceived assurance of online shopping malls as the attributes factors of online shopping malls and identifies the impact of perceived online shopping mall attributes on trust, involvement and purchasing intention. Also we analyzed whether trust on online shopping mall affect involvement and purchasing intention, and whether involvement on online shopping mall affect purchasing intention. The results show that perceived quality, perceived assurance of online shopping malls influence positively on trust, but perceived reputation does not. Second, perceived reputation, perceived quality, perceived assurance of online shopping malls doesn't influence positively on involvement. Third, perceived quality, perceived assurance of online shopping malls influence positively on purchasing intention, but perceived reputation does not. Forth, trust on online shopping mall influence positively on involvement and purchasing intention. Fifth, involvement on online shopping mall influence positively on purchasing intention.

Structural Relationship between ESG Management and Safety Management and Business Performance : Focused on Regional Airport (ESG경영과 안전경영 그리고 경영성과의 구조적 관계 : 지역 공항을 중심으로)

  • Jo, Young Jin;Sung, Haeng Nam;Kwon, Jin Tack
    • The Journal of Information Systems
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    • v.32 no.4
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    • pp.51-67
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    • 2023
  • Purpose While research on ESG management in airlines is ongoing, research on airports, especially regional ones, remains insufficient. This study's point of departure is the inquiry into how the local airport industry is addressing global environmental shifts and engaging in ESG management activities. Design/methodology/approach Based on previous studies, the relationship between ESG(Environmental, Social, Governance) management, safety management, reputation, and management performance was analyzed. We analyzed 578 questionnaires through structural equation modeling using AMOS 21.0 to test our hypotheses. Findings First, environmental, social, governance, and safety management have a positive effect on both reputation and business performance. Second, reputation has affected business performance. Third, reputation was affected in the order of governance management, safety management, environmental management, and social management.

Analysis of Threat Information Priorities for Effective Security Monitoring & Control (효과적인 보안관제를 위한 위협정보 우선순위 도출)

  • Kang, DaYeon
    • Journal of Korea Society of Industrial Information Systems
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    • v.26 no.5
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    • pp.69-77
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    • 2021
  • This study aims to identify security-based threat information for an organization. This is because protecting the threat for IT systems plays an important role for an corporate's intangible assets. Security monitoring systems determine and consequently respond threats by analyzing them in a real time situation, focusing on events and logs generated by security protection programs. The security monitoring task derives priority by dividing threat information into reputation information and analysis information. Reputation information consisted of Hash, URL, IP, and Domain, while, analysis information consisted of E-mail, CMD-Line, CVE, and attack trend information. As a result, the priority of reputation information was relatively high, and it is meaningful to increase accuracy and responsiveness to the threat information.

Corporate Reputation and Accountability of Corporate Environmental Responsibility: Theoretical Triangulation and Conflicting Accountabilities

  • BUI, Minh Le
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.8
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    • pp.21-28
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    • 2021
  • The purpose of this study is twofold. First, this paper argues that a theoretical lens that can connect three crucial concepts is often missing when it comes to assessing the success or failure of corporate reputation in terms of corporate environmental responsibility. These three concepts include the legitimacy of environmental disclosure information, stakeholder interest in corporate environmental responsibility, and the relationship between corporate environmental practices and disclosure. The second purpose is to investigate the roles of transparency and systemic thinking in corporate environmental responsibility and disclosure that could help to connect the information from environmental disclosure to internal information in firms, thereby minimizing conflicting accountabilities and increasing stakeholder engagement in environmental disclosure. Rather than conducting an empirical study, the author has followed a theoretical examination of legitimacy, stakeholder, and stewardship theories. This study, thus, suggests the retention of many theories (e.g. legitimacy, stakeholder, and stewardship) to study and explain the relationship of corporate environmental practices, environmental disclosure, and corporate reputation.

A mediating role of social capital between corporate social responsibility and corporate reputation: Perception of local university on CSR of KHNP

  • JOO, Jae-Hun
    • The Journal of Industrial Distribution & Business
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    • v.11 no.3
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    • pp.63-71
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    • 2020
  • Purpose: Most of all studies regarding corporate social responsibility have been dealing with its direct performance. Many previous studies provided the evidence that corporate social responsibility activities directly affect firms' competitiveness or corporate reputation. However, there are no studies regarding the role of social capital between corporate social responsibility and firms' competitiveness. The present study aims to examine a mediating role of social capital between corporate social responsibility and corporate reputation. Research design, data and methodology: The structural equation model integrating corporate social responsibility, social capital, and corporate reputation was proposed with three hypotheses. Questionnaire including 15 question items for three concepts was designed. Data for testing hypotheses were collected from students and staff who had experienced the social responsibility activities of Korea Hydro & Nuclear Co. Ltd. SPSS and SmartPLS were used to analyze data. Results: All three hypotheses were supported at the significance level of 0.01. Corporate social responsibility have a significant influence on social capital as well as corporate reputation. Social capital plays a mediating role in the relationship between corporate social responsibility and corporate reputation. Conclusions: The present paper identified a missing link between corporate social responsibility and corporate reputation by validating an indirect effect of corporate social responsibility on corporate reputation through social capital. The present study contributes to finding the indirect link between corporate social responsibility and corporate reputation. Implications for academics and practitioners. The research model can be extended to analyze the relationship between corporate social responsibility and its performance. The present study sheds light on identification of a new role of social capital. Managers of firms have the opportunity to recognize the fact that investment recovery of corporate social responsibility results from social capital and corporate reputation in long-term rather than short-term. The results of this study offers an insight that managers can enhance customer loyalty. The process linking corporate social responsibility to corporate reputation through social capital implies that firms can realize spiritual marketing delivering authentic storytelling through corporate social responsibility. The present study has a limitation for generalizing of research results because the sampling came from a case of firm.

A Simple but Efficient Scheme for Reliable Connectivity and High Performance in Ad-hoc Wireless Networks

  • Tak, Sung-Woo
    • Journal of information and communication convergence engineering
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    • v.10 no.2
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    • pp.141-148
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    • 2012
  • This paper presents a simple but efficient scheme incorporating a reputation-based approach and a cross-layer approach, called the SIM scheme, for maintaining reliable connectivity and high performance in ad-hoc wireless networks. The SIM scheme incorporates the following two things: an ad-hoc routing scheme with a reputation-based approach exploiting the game theory concept based on an evolutionarily stable strategy, and a cross-layer approach between the network layer and the transport layer employing a reputation-based approach.

A Reputation System based on Blockchain for Collaborative Message Delivery over VANETs (VANET 환경에서의 협력적 메시지 전달을 위한 블록체인 기반 평판 시스템)

  • Lee, Kyeong Mo;Rhee, Kyung-Hyune
    • Journal of Korea Multimedia Society
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    • v.21 no.12
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    • pp.1448-1458
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    • 2018
  • Vehicular Ad-Hoc Networks (VANETs) have become one of the active areas of research, standardization, and development because they have tremendous potentials to improve vehicle and road safety, traffic efficiency, and convenience as well as comfort to both drivers and passengers. However, message trustfulness is a challenge because the propagation of false message by malicious vehicles induces unreliable and ineffectiveness of VANETs, Therefore, we need a reliable reputation method to ensure message trustfulness. In this paper, we consider a vulnerability against the Sybil attack of the previous reputation systems based on blockchain and suggest a new reputation system which resists against Sybil attack on the previous system. We propose an initial authentication process as a countermeasure against a Sybil attack and provide a reliable reputation with a cooperative message delivery to cope with message omission. In addition, we use Homomorphic Commitment to protect the privacy breaches in VANETs environment.