• Journal of the Economic Geographical Society of Korea
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• v.20 no.3
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• pp.405-418
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• 2017

SHIFT is public rental housing policy introduced by Seoul Metropolitan in 2007, which works as Chonsei(korean unique deposit rental system). This paper examines the effect of SHIFT on Chonsei prices of neighborhood apartments. To estimate the change in prices of Chonsei after the provision of SHIFT, I collect data on Chonsei prices of apartments within a 5km radius from the SHIFT housings. Summary of main results are following. Chonsei prices of the apartments within a 2-3km radius decreased by 4.4% after the provision of SHIFT housings. In contrast, when it comes to apartments within a 1-2km radius, I can't find the stochastic relationship between the provision of SHIFT hosing and price changes. This results can be explained by "Offset effects" caused by real estate development. Provision of SHIFT can sequentially induce nearby area's development, which plays a factor in the effect of price increases. And this offset effects varies in each apartment complex depending on demand for Chonsei and supply of the SHIFT.

• The Journal of the Korea Contents Association
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• v.20 no.4
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• pp.508-517
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• 2020

Servitization presents an innovative model to create business value in the automotive industries. This study set out to introduce a servitization model based on the rental business of the tire industry and identify determinants to affect the renewal of contracts around the service types of servitization and the characteristics of customers. Independent variables include the service types, demographics and regions, and inflow channels in 163,742 contracts by case companies in the nation in 2016~2019 with the renewal of contracts as a dependent variable. Correlations between variables were analyzed through cross-tabulation and binary logistic regression analysis. The findings show that the contract renewal rate had positive(+) relations with customized service and negative(-) ones with vehicle maintenance service. There were differences in the contract renewal rate according to such customer characteristics as gender and region, but no clear correlations were found in the age group and vehicle type(domestic/foreign). Of the inflow channels, offline channels tended to have a higher renewal rate than online channels. At open malls, contract renewal increased by 8.4 times due to contract switches at offline channels. Based on these findings, the study discussed directions for practical strategies with regard to the development of new service, implementation of customer-centric servitization, and management of sales channels according to the servitization of manufacturers.

• Proceedings of the Korean Society of Computer Information Conference
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• 2021.01a
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• pp.209-210
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• 2021

현재 코로나 시대에 살아가면서 실습이 필요한 대학수업은 제대로 진행하기 힘든 상황이다. 이에 대응하기 위하여 렌탈 서비스를 통해 쉽게 물품을 빌리고, 관리하기 쉬운 시스템을 개발하였다. 직접 수령할 때에는 라즈베리파이를 이용한 열화상카메라로 온도 체크를 하고 특정 온도가 넘었을 시 LED 전등이 빨간색으로 깜빡거리게 되며 대여신청하면 정보가 담긴 대여 번호가 생성 되고 스마트박스에 대여 번호 확인 후 도어락이 풀리게 되는 무인 렌탈 서비스를 개발하였다.

• Journal of Korea Multimedia Society
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• v.18 no.11
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• pp.1351-1357
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• 2015

This paper proposes and implements a mobile service and web service integration for utilizing public bicycle sharing system NUBIJA. The NUBIJA system is operated by Changwon City, GyeongNam since 2008 and maintains 247 unattended bicycle sharing terminal on the city. Average users per day of the NUBIJA are more than 8,000 and many users want to get more services from their mobile phones. We implemented realtime mobile bicycle rental and return information service. The informations are acquired from each terminal kiosks and we integrated the information and location based services(LBS) on iOS and Android platform. In this paper, we described an integration services between web and mobile application and shows graphical user interface for highly customized on mobile platforms.

• Journal of the Korea Convergence Society
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• v.8 no.7
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• pp.199-205
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• 2017

Despite the economic downturn, the amount of clothing being discarded is increasing due to the fast fashion. The purpose of this study is to propose a fashion sharing service development to settle the rational consumption culture along with the abandoned clothes problem. Shared fashion rental service has attracted as a solution to environmental problems not only when clothes are incinerated but also in manufacturing process, but there is a lack of precedent research. Therefore, this study is meaningful in that it has developed two development plans based on the results of analysis of service case based on three factors by Rachel Botsman. First, active community development. Second, it is the creation of goods through activation of the shared economy. In this study, there are limitations that can't be proved through actual application, so more research is needed through empirical studies on actual users in the future.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.33 no.1
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• pp.59-70
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• 2010

This paper reorganized five service qualities dimensions of ski-resorts, then derived the improvement priority order of the service quality through a satisfaction measure considering the importance. There're more competitive situations to guarantee customers using the skies and snowboards is a major sports in winter season. In these competitive environments, this paper's going to propose a predominant-competitive strategies for improving the service quality of ski-resorts. This study measured the satisfaction considering the importance of service quality target on customers has an experience ski resort service quality to improve ski resort service quality. This study using Performance Model decide a priority order about a particular item improvement, then is going to present a guideline that can improve the service quality more exactly. As a result of the study the factors that is important to the customer were prime physical factor, access, assistance physical factor, staff service and assistant service, an improvement priority order were accommodation and eating-drinking facilities, waiting time of a slope and lift/gondola, entertainment/shopping facilities in the resorts, equipment rental and lift fare.

• Journal of Korean Society of Transportation
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• v.32 no.3
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• pp.239-247
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• 2014

In modern society, the transportation sector is having difficulties with mobility, safety, energy and environment issues so that solutions should be prepared progressively. Recently developed countries are paying greater attention to car-sharing systems as alternatives for relieving problems caused by increasing number of vehicles. Car-sharing systems are believed to keep the number of personal vehicles down and traffic congestion due to the fact that this system induces efficiency of vehicle operation. In this study, authors focused on solving the imbalance problem of car-sharing systems dynamically, to specifically improve one-way car sharing service. Therefore vehicle relocation algorithm was designed for maximizing profit of car sharing operators. For the application of the vehicle relocation algorithm among rental offices, we selected Haeundae-gu, Busan as the area of study. Rental offices have been designated to the zone centroid and we calculated the shortest path between rental offices by using TransCAD. In the study, we adapted MATLAB for the application of vehicle relocation algorithm. As the results, the total vehicle relocation time was estimated as 59.9 minutes. In addition, vehicle relocation algorithm was verified successfully by using Decision Tree method.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.21 no.4
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• pp.97-102
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• 2021

As the demand for shared-type electric kickboards increases day by day, various companies in Korea are also providing shared-type electric kickboard rental services. With the rapid growth of related fields, users can easily rent shared electric kickboards in the vicinity, but management after use is not performed properly due to the absence of a designated rental station, and It is a situation that electric kickboards are being damaged. For this reason, citizens' perception of shared electric kickboards has changed negatively, and it is said that the service of shared electric bicycles is limited in some cities. Therefore, in this paper, we propose a user filtering system that extracts Black Consumers that can negatively affect the rental system through indiscriminate use. When this system is introduced, it is expected that safe electric kickboard use and management will be possible.

• Asia Marketing Journal
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• v.13 no.4
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• pp.213-226
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• 2012

As the Korean rental car industry turned into a mature stage, the competition level has become stronger than ever. In 2006, AJ Rent a Car declared customer satisfaction management as its vision to make a breakthrough. Through various service innovation efforts, AJ has been successfully offering meaningful and differentiated values to the customers. As results, the complaints rate has decreased, while service quality index has significantly increased. These service quality indicators have led to improved customer satisfaction level which was measured by re-purchase intention and customer satisfaction index, and AJ outran its major competitors in these dimensions of competition. The first key success factor of AJ is its effective service system. AJ manages the VOC, ERP, and CRM system in a well organized manner. AJ's another key success factor is a effective service process, which helps the organization share and respond to customer complaints in an efficient way. Finally, the management communicates the clear vision and strategic direction not only with the customers but also with the entire organization. With these three factors combined, AJ has created the service oriented corporate culture. Based on the culture. AJ has been able to develop a strong and sustainable competitive advantage in customer satisfaction management.

• Architectural research
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• v.12 no.2
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• pp.73-83
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• 2010

Aging is accompanied with numerous transitions in life, and residential environment becomes a pivotal part of the elderly's lives. Physically supportive housing linked with services emerges in midst of the reality that retrofitting housing with special features has been seriously underfunded. The purpose of this study was to examine the residential satisfaction of the elderly in two types of independent living arrangements specially designed for the elderly. The indices of residential supportiveness were developed, and the questionnaire survey was adopted for data collection. Two hundred eighty residents living in two different kinds of senior housing participated in the survey, and all the collected responses were used for data analysis. The finding showed that almost all of the elderly positively assessed their senior living. That is, the statistical analysis illustrated that satisfaction indices of senior living significantly and positively contributed the satisfaction with overall residential environment. Satisfaction with physical environment was the only strong predictor in explaining current residential satisfaction of the elderly in senior rental housing, and accounted for a small proportion of the variance in the dependent variable. Since affordability was the biggest concern among residents in senior housing, it was of significance that long-term housing affordability was ensured and reduction in service cost by utilizing economies of scale was pursued.