• 제목/요약/키워드: Rental Service

검색결과 134건 처리시간 0.021초

공공임대주택 구성재의 적정 수선주기 산정 연구 (Establishment of the Optimal Repair Cycle of the Components of the Rental Housing)

  • 이태경;채창우;이강희
    • KIEAE Journal
    • /
    • 제12권5호
    • /
    • pp.29-34
    • /
    • 2012
  • A rental housing has a key role to supply the living space to non-ownership. A public rental housing is particularly aimed at providing the living space for the low-income households with a low rent fee. Therefore, the local government would try to maintain the facilities of the rental housing and to get the decent living condition. For getting the required living condition, it should make a maintenance plan, which contains the repair time, repair scope and targeted component and finishings. This study is aimed at providing the optimal repair time in 12 components and components of the rental housing which is controlled by the local government. The optimal repair time has two steps to get the final result. First, it would draw the 1'st repair time with the probabilistic and empirical approach. Second, comparing the drawn data and the service life, the optima repair time would be provided with considering the components' attributes. Result are as follows : First, the optimal repair time would be considered with the component attributes. There are user's convenience, its safety and physical aspect. Second, the kitchen utensils, elevator and water tap has a optimal time of 16, 19, 17 years respectively which is considered with physical aspect. In addition, the optima repair time of the wiring appliance and lighting equipment are 12 years and 10 years respectively.

렌탈 서비스 이용고객의 위험지각 및 서비스품질이 재이용의도에 미치는 영향 (The Effects of Using Consumers' Risk Perception and Service Quality on the Intention of Repurchase in the Rental Service)

  • 하규수;전세훈
    • 디지털융복합연구
    • /
    • 제20권5호
    • /
    • pp.569-584
    • /
    • 2022
  • 본 연구는 렌탈 서비스 이용고객의 위험지각 및 서비스의 품질이 고객의 재이용 의도에 영향 주는 영향을 분석하고, 인구 특성에 따른 차이를 밝힘으로써 공급자 입장의 전사적인 마케팅전략 구축 및 수립에 도움이 될 수 있는 유효한 결과를 제공하고자 하였다. 총 218개 데이터를 분석 자료로 사용하였으며. SPSS프로그램(통계)을 통한 빈도, 요인, 평균, 신뢰성 및 회귀분석, ANOVA, t-test 등을 수행하였다. 연구 결과로서 첫째, 위험지각이 렌탈 서비스품질에 미치는 영향을 분석한 결과 기능적, 심리적 위험이 서비스품질에 마이너스(-)의 영향을 미치며. 둘째, 서비스품질과 재이용 의도와의 관계는 공감성 요인이 높은 플러스(+)의 영향을 미치고 있고, 위험지각이 재이용 의도에 미치는 영향을 분석한 결과, 기능적, 심리적 위험이 가장 큰 영향력을 미치며 금전적 위험지각도 높은 영향을 미치는 것이었다. 결론적으로 단기간 이용고객과 주부에 대한 위험지각과 관련된 마이너스(-)의 영향을 줄이고 서비스품질에 대한 신뢰성과 공감성을 제고시켜 마케팅 전략 집중도를 높이는 것이 공급자의 매출을 극대화할 수 있을 것이라는 연구 결과를 도출해 내었다.

공공임대주택 주민의 생활관리업무 참여에 대한 관리자 의식조사 (Perception of Managers on Residents Participation in Public Rental Housing Management)

  • 김영주;이진영
    • 한국주거학회논문집
    • /
    • 제20권6호
    • /
    • pp.101-109
    • /
    • 2009
  • Resident participation or tenant empowerment is becoming an important concept of planning, provision of welfare services, and management of housing. It can be motivated by three variables: shared goals, shared values, and sense of community among residents. Theoretically, the more each of these three variables, the more likely people will be to participate. The purpose of this study was to identify the perception of management staff on residents' participation in public rental housing. For this, 198 management staff of public rental housing under Korea Housing Management were surveyed using questionnaire distributed by email during February 18 to 27, 2009. Only 33.3% of the public rental housing complexes surveyed constituted Residents Representative Committee. Most of the respondents showed negative perception of resident organizations and their roles as an meaningful way to communicate with them on the management system. Several ways to enhance the resident participation and to reduce housing and living cost burden of residents in public rental housing were suggested as follows: development and distribution of education and service program inspiring the residents' empowerment, enacting a provision of Tenants Representative obligation in Rental Housing Act, and so on.

스키장 렌탈샵의 서비스 품질이 소비자의 지각된 가치 및 구매행동에 미치는 영향 (The Effect of Ski Shop Service Quality on Consumer Value and Customer Satisfaction)

  • 김민성;신진호
    • 한국응용과학기술학회지
    • /
    • 제41권3호
    • /
    • pp.586-598
    • /
    • 2024
  • 본 연구는 스키장 렌탈샵의 서비스 품질이 소비자의 지각된 가치 및 구매행동에 어떠한 영향을 미치는지를 규명하여 스키장 렌탈 산업의 서비스 품질을 개선하고 고객들의 욕구를 충족시킬 수 있는 기초적 자료를 제공하고자 했다. 따라서 국내 스키장 6곳(하이원리조트, 용평리조트, 지산리조트, 곤지암리조트, 휘닉스파크, 웰리힐리)의 렌탈샵 방문 이용자를 대상으로 조사를 수행됐다. 수집된 자료는 SPSS(ver. 25.0) 프로그램을 활용하여 빈도분석, 탐색적 요인분석, t-test, 일원변량 분산분석, 상관관계 분석, 단순 및 다중회귀분석을 실시했다. 본 연구에서 도출된 결과는 다음과 같다. 첫째, 스키장 렌탈샵의 서비스 품질이 지각된 가치에 편리성, 공감성, 서비스, 시설환경 순으로 유의한 영향을 미치는 것으로 나타났다. 둘째, 지각된 가치가 구매행동의 구매의도 및 추천의도에 유의한 영향을 미치는 것으로 나타났다. 셋째, 스키장 렌탈샵의 서비스 품질이 구매행동의 구매의도 및 추천의도에 공감성, 시설환경, 편리성, 서비스 순으로 유의한 영향을 미치는 것으로 나타났다.

다가구매입임대주택과 영구임대주택 거주자의 사회적 배제 실태조사 연구 (A Study on Social Exclusion of Residents Livng in 'Da-Ka-Gu' Rental Housing and Permanent Rental Apartments)

  • 김미희;노세희
    • 한국주거학회논문집
    • /
    • 제22권5호
    • /
    • pp.91-100
    • /
    • 2011
  • The purpose of this study was to investigate the social exclusion of 'Da-Ka-Gu' rental housing and permanent rental apartments and to provide basic source of their socio-demographic characteristics and actual conditions of social exclusion. Self-administered questionnaires and interviews were carried out with 212 dwellers in 'Da-Ka-Gu' rental housing and permanent rental apartments in the city of Gwangju from July to October of 2010. The main findings are: 1. The social exclusion of physical deficiency dimension composed of income and employment has been found to be the most serious level, compared to all the other dimensions. 2. The social exclusion from health has been found to be the highest level in the dimension of the approach to social rights. The next highest level has been found to be the social exclusions from residential areas and education and service areas. 3. The level of social exclusions from the areas of family relations and social relations, which are in the dimension of social participation, has been found to be next highest to the level of physical deficiency dimension. 4. The level of exclusion from cultural and normative integration has not been found to be of significant difference between the two types of residence in this study. This study of the actual conditions of social exclusion among residents living in 'Da-Ka-Gu' rental housing and permanent rental apartments suggests the necessity and some practical implications for policy measures of social integration for the residents of lowincome housing.

The Consciousness and Current use of Residents for Community Spaces of Rental Housing by Post-Occupancy Evaluation

  • Park, Joon-Young;Lee, Sang-Jun;Cheong, So-Yi;Jeong, Jae-Jin
    • KIEAE Journal
    • /
    • 제14권6호
    • /
    • pp.31-41
    • /
    • 2014
  • This study aims to POE(Post-Occupancy Evaluation) analyze the characteristics of residents and their demands on community facilities by types of supplying housing, which can be the basis for making the housing regulations. The following five types of housing are considered in this study ; 1) National Rental Housing(L), 2) Public Rental Housing(L), 3) Permanent Rental Housing(S), 4) Public Rental Housing(S), 5) Private Rental Housing. We surveyed 527 residents from 20 housing complexes in those four housing types. First, each housing type has different household characteristics. Second, the criteria for housing selection are different. Third, local community activities and satisfaction are different in each housing type. Lastly, residents are generally satisfied with service facilities, but their satisfaction level and the facilities they need are different depending on housing type, accordingly. The housing community space plan be should be improved to the amount of areas of community facilities.

재개발지역의 원주민 세입자 재정착률 제고방안 (An Analysis of the improving of resettlement for original tenant in redevelopment district)

  • 남영우;성상준
    • 한국디지털건축인테리어학회논문집
    • /
    • 제9권2호
    • /
    • pp.57-65
    • /
    • 2009
  • Housing Re-Development business is to improve the environment of old residential area and secure insufficient infrastructure facilities for the public, and to provide housing of fine quality for the individuals and it is taken as an opportunity for the individuals to be able to increase their property. However, it is true that the benefits from the redevelopment has not offered to the original dwellers who has lived there for a long time. This research studies the related systems of the Rental House Redevelopment Supply Service and is to present the schema to raise resettlement rate through the investment on the rate of tenants who chose the rental house and their specific characters. This study is to present the reform measures about the following 3 problems, on the basis of prior theoretical studies which deals with the common factors having low rate to move in the rental house of the tenants. (1) Physical side, the problem of supply structure, which is not appropriate Housing Supply Structure, (2) Psychological side, the problem of socially excluded rental house residents (3) Economical side, low re-settlement rate of tenants caused from the unreasonableness of the estimated rental value. This study presents that the compulsory rental housing supply rate should be changed to the gross area not from the number of households, and the supply of rental houses should correspond to the household size of tenants through prior demand survey. Secondly, it proposes the housing complex layout for intermixing to solve the social problems to allow a housing for sale and rental houses mixing in a building. And it proposes that the rental value should be calculated considering the neighboring value and in the long run, it should be calculated considering the tenants' income instead construction cost estimate. Also, it should be arranged to provide an opportunity to create income through resident welfare center improvement and provide self-sufficiency functions leading residents to participate in the residential area's repairing and maintenances.

  • PDF

렌탈구독서비스 이용자의 지각된 유용성, 신뢰성 및 편의성이 고객만족에 미치는 영향에 관한 실증연구 (An Empirical Study on the Effect of Perceived Usefulness, Reliability, and Convenience of Rental Subscription Service Users on Customer Satisfaction)

  • 진기방;하태관
    • 벤처창업연구
    • /
    • 제19권3호
    • /
    • pp.97-107
    • /
    • 2024
  • 생활환경가전 렌탈구독서비스의 시장 성장에 따라, 이용자의 고객만족도에 영향을 미치는 요인을 파악하고자 한다. 본 연구의 차별점은 기존 구독서비스에 관한 연구가 디지털콘텐츠, OTT 서비스, 전자책, 모바일 등 온라인 구독서비스에 편중되었다면, 이 연구는 연구 대상을 생활환경가전 렌탈구독서비스로 확대했다는 점이다. 본 연구는 생활환경가전 렌탈구독서비스의 지각된 유용성, 신뢰성 및 편의성이 고객만족도에 미치는 영향을 분석하여 렌탈구독서비스 이용자의 고객만족도 요인을 분석하였다. 연구결과는 생활환경가전 렌탈구독서비스 이용자의 지각된 신뢰성과 지각된 편의성이 고객만족도에 유의한 영향을 미쳤다. 지각된 유용성은 기각되었는데, 이는 고객이 느끼는 추상적이고 주관적인 부분이기 때문이다. 연구결과 시사점은 다음과 같다. 렌탈구독서비스 신뢰성을 높이기 위해 표준화된 서비스를 강화할 필요가 있으며, 제품별 특성에 맞는 정기 방문관리 시 부가서비스를 개발하여 편의성을 증대할 필요가 있다. 그리고 제품과 ICT(Information and Communications Technologies)를 융합하여 맞춤형 서비스를 제공하고, 교차판매(Cross sell)와 상승판매(Up sell)로 이어질 수 있도록 고객만족도를 높이기 위한 고객 관리가 매우 중요하다. 또한 벤처 창업기업들도 구독서비스 비즈니스 모델을 적극적으로 적용할 필요가 있다.

  • PDF

영구임대아파트단지 어린이집의 공간구성에 관한 연구 (A Study on the Space Composition of Child Care Centers in Permanent Rental Housing Complex)

  • 이승준;채희재
    • 한국농촌건축학회논문집
    • /
    • 제11권3호
    • /
    • pp.37-44
    • /
    • 2009
  • There is a rapid increase of child care centers due to the growth of women's social activities and a nuclear family. Child care center is an important part of community facilities for apartment housing complex. This study aims to collect the basic data required to develop the planning standards for the child care centers. This research limited the child care centers which is situated to permanent rental housing complex. Therefore, this research presents the basic design guidelines for the space composition planning of child care centers by grasping the special quality connected with the space composition of child care centers among the community facilities that is located in the permanent rental apartment housing complex.

  • PDF

주거만족도에 의한 공공임대주택의 방향 - 광주광역시 사례를 중심으로- (Resident's Satisfaction and Preferred Public Rental Housing Types in Gwangju)

  • 이영석
    • 한국주거학회:학술대회논문집
    • /
    • 한국주거학회 2002년도 추계학술발표대회
    • /
    • pp.209-214
    • /
    • 2002
  • This research analyzes the types of resident's satisfaction and the preferred rental housing types in Gwangju. The results are summarized as follows : This study devided the characters of resident's satisfaction into four factors and classified the types of residents into three specific groups by the factors of resident's satisfaction : high dwelling density and management improvement demanding type, medium size and general satisfaction type, environmental improvement demanding type The first type includes the lowest income group and relatively high income group coincidently. They need wider living space or want improvement of the level of management service. The second type omnipresently satisfies not only medium sized living space but also other items. This type will be regarded as the inducement standard for the rental housing policy. The third type includes the lowest group in economic and physical level who wants the general upgrade of living space and management level. And, residents need long-term rental housing and wider housing area by 5 pyong.

  • PDF