• Advances in concrete construction
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• v.1 no.1
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• pp.45-63
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• 2013

Upon completion of new concrete structures, the achieved construction quality always shows a high scatter and variability, and in severe environments, any weaknesses and deficiencies will soon be revealed whatever durability specifications and materials have been applied. To a certain extent, a probability approach to the durability design can take the high scatter and variability into account. However, numerical solutions alone are not sufficient to ensure the durability and service life of concrete structures in severe environments. In the present paper, the basis for a probability-based durability design is briefly outlined and discussed. As a result, some performance-based durability requirements are specified which are used for quality control and quality assurance during concrete construction. The final documentation of achieved construction quality and compliance with the specified durability are key to any rational approach to more controlled and increased durability. As part of the durability design, a service manual for future condition assessment and preventive maintenance of the structure is also produced. It is such a service manual which helps provide the ultimate basis for achieving a more controlled durability and service life of the given concrete structure in the given environment.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.5
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• pp.577-584
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• 2020

This study examined the effects of management consultant competency (ability, professionalism) and consulting service quality (reliability, assurance) on organizational creativity and innovation. The research target was companies with experience in consulting, and sample data from 62 surveyed companies (80 persons) were analyzed using SPSS 25.0 and Smart PLS 2.0 based on statistics to perform frequency analysis, reliability, and feasibility analysis. The summary of the research results is as follows. First, it has been verified that consultant competency (ability, professionalism) and consulting service quality (reliability, assurance) had positive impacts. Second, service reliability and assurance, which are components of consulting service quality, significantly affected consulting performance (organizational creativity, innovation). Taken together, management consulting has a positive effect on creativity and innovation in an organization and ultimately contributes to improvement of the business performance of the company, depending on the competency of the consultant and quality of the services provided. Based on the results of this study, we intend to improve the quality of SME consulting by providing theoretical and practical implications as well as contribute to the growth of SMEs requiring innovation in the era of the 4th Industrial Revolution.

• Journal of Applied Reliability
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• v.16 no.3
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• pp.208-215
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• 2016

Purpose: ASRP for the domestic development guided missiles requires not only for the reliability evaluation of the products in storage but also for the life cycle management of the products including development prototypes and initial production items. Methods: For this purpose, it should be performed to build a performance database before and after the accelerated aging test with shelf life items including development prototypes and initial production items, based on which the lifetime prediction should also be carried out. In addition, HILS must be applied for the acceptance test with the initial and follow-up production items, and also for ASRP for the long-term storage products in order to secure systematic quality assurance. Results: The results for the life cycle reliability Improving of domestic development of guided missiles are DB building of prescription Item performance, active application of HILS, Management associated with guided missiles life cycle and to Secure technology data about the introduction of foreign guided missiles. Conclusion: Furthermore, it is demanded that DTaQ, the managing agency of ASRP, actively take part in the process to maintain reliability engagement consistency over the life cycle of guided missiles.

• Journal of Korean Society for Atmospheric Environment
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• v.29 no.4
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• pp.439-446
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• 2013

In this research, the present standard analytical methods for the monitoring of air pollution levels established by the Korean Ministry of Environment (KMOE) were examined in reference to the recent outputs of several research projects conducted for their amendments. The evaluation of the two criterion methods between the main (the present guideline) and reference methods (the proposed alternate guideline) was made in terms of authenticity and reliability of the quality assurance (QA) and of compatibility of methods. The results of this comparative evaluation are presented for the analysis of both ambient air and source samples. Based on this analysis, we propose a new direction for the future amendment.

• Culinary science and hospitality research
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• v.14 no.1
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• pp.134-143
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• 2008

The purpose of this study is to identify the critical service factors, which influence the customers' satisfaction and loyalty to pizza restaurant's customers in Korea. In order to meet this purpose, we surveyed 185 customers who have visited Imsilcheese pizza restaurants. This survey used the SERVPERF service quality measuring theory. The results are as follows: Service Quality consists of 6 factors which are Assurance, Tangibles, Quality of Pizza, Responsiveness, Empathy and Reliability. Customers' satisfaction is affected by 6 factors of service quality. Responsiveness is most influential in customers' satisfaction while Assurance is most crucial to their loyalty. Customers' satisfaction has a significant effect on the customers' loyalty.

• Journal of Welding and Joining
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• v.17 no.2
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• pp.97-103
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• 1999

The dynamic resistance monitoring in primary circuit is one of the important issues. Because in-process and real time quality assurance of resistance spot weld is needed to increase the product reliability. In this study, new dynamic resistance detecting method is proposed as a practical manner of weld quality assurance using instantaneous current and voltage measured at the primary circuit. and also, various patterns of primary dynamic resistance curve are characterized with the macro photograph and the weldability lobe curve. It is found that the primary dynamic resistance patterns are basically similar to those of the secondary, but there is evident advantage such as no extra devices are needed to obtain the quality information and eventually real time feedback control will be possible.

• Journal of Korea Society of Digital Industry and Information Management
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• v.15 no.2
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• pp.53-61
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• 2019

In this paper, we propose 'a self - conformance system of convergence security provider' to provide basic data for security and reliability of convergence industrial technology, system and service. It is difficult to evaluate convergence security systems, limited to information and communication service providers, unable to check convergence security items, burden of submission documents, difficulty in measuring convergence security service level and we will summarize product and service-based requirements that can be integrated and systematically measure the level of convergence security and define renewed life cycle-based convergence security information and content security and assurance requirements. On the basis of this, each convergence security company declares conformity with the standard itself without the certification of the certification body, and introduces the provider conformity certification system which can manufacture and sell. This will enable the company to strengthen its competitiveness through timely launch and implementation of products and services and cost reduction.

• International conference on construction engineering and project management
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• 2007.03a
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• pp.50-60
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• 2007

The endeavor of this paper focuses on designing a monitoring system to provide a cost-effective solution on quality assurance for construction projects. The construction site monitoring system integrates a long-range wireless network, network cameras, and a web-based collaborative platform. The users of the system could obtain the most updated status of construction sites, such as behaviors of workers, project progress, and site events anywhere with Internet connectivity. It was carefully configured in order to maintain the reliability under the reactive conditions of the construction sites. This paper reports the architecture of the monitoring system and reviews the related technologies. The system has been implemented and tested on a construction site and promising results were obtained.

• Physical Therapy Korea
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• v.17 no.2
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• pp.75-83
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• 2010

This study purposed to analyze difference in the perception of service quality between physical therapy patients and physical therapists and to provide basic materials for maintaining high service quality that meets patients' expectation in each service area. For this study, we conducted a questionnaire survey with physical therapy patients and physical therapists in Jeju from the 6 to 30 of January, 2010. In the survey, we received 133 questionnaires from patients and 125 from physical therapists, and used them in analysis. The instrument used in this study to measure service quality was prepared by the researcher through adapting and supplementing the SERVQUAL model developed by Parasuraman et al (1991). For our physical therapy environment, and it consisted of a total of 23 questions in five areas, namely, tangibility, reliability, responsiveness, assurance, and empathy. Patients' perception of service quality was high in order of reliability, assurance, empathy, responsiveness, and tangibility. In four areas with exception of reliability, quality perceived by patients was lower than that perceived by physical therapists, and particularly in responsiveness(t=2.82, p=.00) and empathy(t=2.02, p=.04), the difference between patients and physical therapists was statistically significant. In order to reduce the difference in the perception of service quality between patients and physical therapists, it is considered necessary to enhance physical therapists' perception of service quality and to prepare measures for improving service equality so that services would be provided through respectful communication with maintaining the dignity of patients, rather than focusing on disease.

• The Journal of the Korea Contents Association
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• v.20 no.2
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• pp.424-434
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• 2020

The purpose of this study is to investigate the effects of selection factors which include accessibility, trade area, spatiality, convenience, reliability, assurance on satisfaction. Also, the relationship among satisfaction, conversion cost, and reuse intention was examined. The survey was conducted for college students who had used coffee shops in the last month and 247 copies were used for the analysis. The study model was analyzed by the basic statistical analysis, factor analysis, reliability analysis, and structural model analysis using SPSS 18.0 and AMOS 18.0. As a result of analysis, it was confirmed that customer satisfaction was influenced by factors in order of assurance, accessibility, commerciality, reliability, and spatiality. Also, satisfaction and conversion cost have a significant effect on reuse intention. The result shows that the satisfaction of selection factors increases student customer's behavioral intentions and ultimately contributes to the improvement of coffee shop performance. Therefore, a coffee shop targeting college students needs a lot of interest in the taste of coffee, price, various menus and accessibility, trade area, and large space.