• 제목/요약/키워드: Relationship values

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Assessing the Effects of Service Quality, Experience Value, Relationship Quality on Behavioral Intentions

  • TRAN, Van Dat
    • The Journal of Asian Finance, Economics and Business
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    • 제7권3호
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    • pp.167-175
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    • 2020
  • The study aims to examine the relationships between service quality, experience value, relationship quality and behavior intentions. Validated measurements were identified from a literature review. The total of 309 valid respondents were used in this research. The measurement model and the conceptual model depicting hypothesized relationships were evaluated based on the 309 responses using confirmatory factor analysis and a structural equation modeling, accordingly. In addition, this study systematized the concepts, defined and tested the component scales of the relationship model between service quality, experience value, relationship quality and behavior intentions from the collected data, which helps to adequately identify the relationship between the factors in the model as well as the impact. The findings confirm that service quality influences experience values, relationship quality and purchase intention. Service quality, experience value, relationship quality and behavior intentions altogether are not well understood in current literature despite the important implication for managers, academicians and consumers alike. Contributes to a better fit between relationship marketing models and managerial practice in business markets. This study provides managerial implications regarding service quality and experience value so that firms and marketers can consult and apply. Managers should not only focus on the improvement of service quality but overall strategic planning.

규제기준치와 Conservatism의 관계 (Relationship between Regulatory Default Values and Conservatism)

  • 장승철;김길유
    • 한국안전학회지
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    • 제15권1호
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    • pp.161-166
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    • 2000
  • Regulators often specify default values that are considered acceptable for use in risk analyses as input to regulatory decisions. Because both performing and validating a detailed risk analysis of a complex system are costly and time-consuming undertakings, the use of default values can greatly facilitate the process of performing a risk analysis in the first place as well as the process of reviewing and verifying the risk analysis. It may also ensure more uniform in quality of risk analyses. However, different regulatory agencies differ in their approaches to the use of default values, and the implications of these differences are not yet widely understood. Moreover, large heterogeneity among licensees makes it difficult to set suitable defaults. This paper focuses on the effect of default values on estimates of risk. Some insights on the effects of different levels of conservatism in setting defaults will be provided. The results can help decision makers evaluate the levels of safety likely to result from their regulatory policies.

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열간압연시 권취장력 설정기준치의 실험적 검증 (Experimental Verification of Set-Up Reference Values for the Determination of Downcoiling Tension in Hot Strip Mill)

  • 공성락;강용기;김영환;문영훈
    • 소성∙가공
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    • 제10권1호
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    • pp.53-58
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    • 2001
  • Set-up reference values, used in determining the optimum downcoiling tension, we experimentally verified in this study. During the actual downcoiling, the strip suffers both tension and bending force through the rotation of mandrel. Therefore, simulative test which can measure both tension and bending resistance of strip was performed to estimate set-up reference value for strip tension during downcoiling operations. The values obtained from the simulative test were correlated with the yield stress which has conventionally been used as reference values for downcoiling tension. The correlative analysis showed that the yield stress of strip can be a good reference value for downcoiling tension. Furthermore, the bending load also shows strong correlation with simulated values due to the close relationship between yield stress and bending load.

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The Impacts of Changes in Brand Attributes on Financial Market Valuation of Korean Firms

  • Lee, Hee Tae;Kim, Byung-Do
    • Asia Marketing Journal
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    • 제16권1호
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    • pp.169-193
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    • 2014
  • The earlier studies have verified that brand values have significant impact on financial values such as stock return and stock price to justify marketing costs for brand building. Except for Mizik and Jacobson (2008), however, little research has addressed what kinds of brand components composing brand values have a significant relationship with financial values. As a follow-up research of Mizik and Jacobson (2008), this research focuses on what kinds of relationships exist between the unanticipated change of each brand asset component and stock return, one of the financial values. The authors selected six brand asset components from the Korea-Brand Power Index(K-BPI) data in which 'Top of Mind,' 'Unaided Awareness,' and 'Aided Awareness' are brand awareness measures and 'Image,' 'Purchase Intention,' and 'Preference' are brand loyalty measures. Out of those six brand components, they found that unanticipated changes of 'Top of Mind,' 'Unaided Awareness,' 'Image,' and 'Preference' have significantly positive effect on unexpected stock return change. Therefore, they conclude that these four brand asset components provide incremental information in explaining unanticipated stock return.

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A New Prediction Method for Scintillation Expression

  • Chutchavong, Vanvisa;Nakasuwan, Jintana;Sangaroon, Ornlarp;Jenchitrapongvej, Kanok
    • 제어로봇시스템학회:학술대회논문집
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    • 제어로봇시스템학회 2003년도 ICCAS
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    • pp.2082-2086
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    • 2003
  • This paper presents the analysis of satellite received signal by focus on the new prediction method for amplitude scintillation expression. A predict method based in the relationship of standard deviation values and the peak to peak values of amplitude scintillation in various of time period and various of sampling rate of signal variation. The principal techniques finding, the proper sampling rate and time interval, for the best expression method. The experiment has been performed in Bangkok of Thailand, at King Mongkut's Institute of Technology, Ladkrabang, data collected in C-Band and Ku-Band on high elevation angles. The result of analysis shows the relationship between two methods is given by ${\sigma}_x={\alpha}(P-P)+{\beta}$. The value of ${\alpha}$ depends on sampling rate by closely with three-minute maximum time interval.

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항공사의 운항품질에 영향을 미치는 항공종사자의 관계에 관한 연구 (A Study on Relationship of Airmen influencing Airline Flight Quality)

  • 은희봉;최세종
    • 품질경영학회지
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    • 제31권4호
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    • pp.95-116
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    • 2003
  • The primary purpose of this paper is to determine the impact of shared values, conflicts and balanced power that reside in the relationships between airline maintenance engineers and pilots who are considered to be core components in operating aircraft. According to the analysis, the higher the shared values, the lower the conflicts, and the more balanced power between those two parties, the higher the mutual trust and job satisfaction levels. It was also found that the quality of flight operation changes depending on the mutual trust and job satisfaction levels. These results clearly show that the quality of flight operation is directly related to the interactions among two parties and feelings for each other in an environment where mutual dependencies are highly required.

Corrections for effects of biaxial stresses in annealed glass

  • Nurhuda, Ilham;Lam, Nelson T.K.;Gad, Emad F.;Calderone, Ignatius
    • Structural Engineering and Mechanics
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    • 제39권3호
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    • pp.303-316
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    • 2011
  • Experimental tests have shown that glass exhibits very different strengths when tested under biaxial and uniaxial conditions. This paper presents a study on the effects of biaxial stresses on the notional ultimate strength of glass. The study involved applying the theory of elasticity and finite element analysis of the Griffith flaw in the micro scale. The strain intensity at the tip of the critical flaw is used as the main criterion for defining the limit state of fracture in glass. A simple and robust relationship between the maximum principal stress and the uniaxial stress to cause failure of the same glass specimen has been developed. The relationship has been used for evaluating the strength values of both new and old annealed glass panels. The characteristic strength values determined in accordance with the test results based on 5% of exceedance are compared with provisions in the ASTM standard.

신용카드 이용행태의 확률분포 도출과 활용 (Derivation and utilization of probability distribution of credit card usage behavior)

  • 이찬경;노형봉
    • 품질경영학회지
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    • 제46권1호
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    • pp.95-112
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    • 2018
  • Purpose: To find out the appropriate probability distribution of credit card usage behavior by considering the relationship among income, expenditure and credit card usage amount. Such relationship is enabled by Korea's especially high penetration of credit card. Method: Goodness-of-fit test and effect size statistic W were used to identify the distribution of income and credit card usage amount. A simulation model is introduced to generate the credit card transactions on individual user level. Result: The three data sets for testing had either passed the chi-square test or showed low W values, meaning they follow the exponential distribution. And the exponential distribution turned out to fit the data sets well. The r values were very high. Conclusion: The credit card usage behavior, denoted as the counts of users by usage amount band, follows the exponential distribution. This distribution is easy to manipulate, has a variety of applications and generates important business implications.

도시 저소득층 가족의 제특성과 주부의 스트레스와의 관계 (The Relationship of Socio-Economic, Residential Characteristics, Values, and Social Networks to Stress among Low-Income Family Wives)

  • 정문자
    • 대한가정학회지
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    • 제36권6호
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    • pp.13-26
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    • 1998
  • This study investigated first, socio-economic, residential characteristics, and values for future life among low-income family wives. Second, the relationship of these characteristics to the wives' stress was examined. The subjects were 249 mothers of urban low-income families whose children attended one of 20 daycare centers located in poor residential areas. The instruments included Social Network Scale, Home Stress Scale, and Occupation Stress Scale. Data were analyzed by means, standard deviations, frequencies, paired t-tests, and the stepwise multiple regressions. We found that a majority of the mothers and their husbands had high school educational status and simple labor or sales/service work status. They lived in rental houses or apartments. Their families of origin were a major source of emotional supports. Insufficient income for non-employed wives, long work hours and lack of free time for employed wives were a major stress. Levels of the wives' home-related job-related stress were negatively related to their own and their hudsbands' work status.

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구취와 구강위생과의 관계에 대한 예비실험 (Relationship of Halitosis to Oral Hygiene : Pilot Study)

  • 함동선;홍정표
    • Journal of Oral Medicine and Pain
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    • 제23권3호
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    • pp.271-276
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    • 1998
  • The purpose of the pilot study was to know the relationship between halitosis and oral hygine, to examine the difference of the positon of the straw to be placed in the oral cavity by using Halimeter. Fourteen persons that has good health condition without halitosis were participated in this pilot study. They were treated twice prophylaxis and then they had not tooth brushing during two weeks. After two weeks, they were examied to gingival index, plaque index, VSC valuses. The obtained results were as follosws : 1. No significant difference of VSC values were observed during two weeks withoiut tooth brushing. But significant difference of gingival index, plaque index were observed. It was suggested that halitosis was not caused by only plaque, complex reasons(salivary function, stress etc) maybe caused halitosis. 2. Here were significant reduction of VSC values as the depth of plastic straw into the oral cavity decreased (p<0.05)

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