• 제목/요약/키워드: Relationship performance

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스타트업 팀워크와 성과: 과업 갈등과 관계 갈등의 영향을 중심으로 (Startup Teamwork and Performance Research: the Impact of Task Conflict and Relationship Conflict)

  • 박준기;이혜정
    • 벤처창업연구
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    • 제11권2호
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    • pp.101-111
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    • 2016
  • 스타트업은 공동의 목표를 가지고 소수의 전문가들이 모여서 한정된 자원을 이용하여 창의석인 성과를 달성하는 소규모 조직이다. 실제 스타트업 환경에서 빈번하게 발생하는 갈등을 과업 갈등과 관계 갈등으로 구분하고, 팀워크에 미치는 영향을 긍정과 부정으로 나누어 연구 모형을 설계하였다. 팀워크의 요소로는 의사소통, 협업, 업무조정과 응집력을 설정하였으며 최종적으로 스타트업 팀의 성과에 미치는 개별 구성요소의 영향력을 검증하였다. 스타트업 팀 142개를 대상으로 설문조사를 통해 데이터를 수집하고 PLS를 이용하여 통계적으로 분석하였다. 구조모형 검증 결과, 과업 갈등은 팀워크에 긍정적인 영향을, 관계 갈등은 팀워크의 일부 요소에 부정적인 영향을 미치는 것으로 나타났으며, 팀워크 중 의사소통을 제외한 협업, 업무조정, 응집력은 팀의 성과를 높이는 효과를 가지고 있는 것으로 분석되었다. 이 결과를 바탕으로 스타트업 조직의 리더 또는 관리자와 구성원을 위한 조직 운영 방안을 제시하고, 이론적 기여점을 서술하였다.

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구조방정식을 이용한 TQM 프랙티스와 R&D 성과에 관한 연구: 상황이론적 접근 (The Relationship between TQM Practices and R&D Performance: A Contingency Approach)

  • 홍순욱
    • 기술혁신학회지
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    • 제9권2호
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    • pp.199-235
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    • 2006
  • 본 연구는 구조방정식을 이용하여 TQM 프랙티스와 R&D 성과의 관계를 연구한 것이다. TQM 프랙티스의 수준을 측정하기 위하여 말콤 볼드리지 국가 품질상의 기준을 기본으로 한 측정 도구를 사용하였으며, R&D 성과는 개량지향적 성과와 혁신지향적 성과로 구분하여 측정하였다. 또한, 본 연구모형에 서는 TQM 프랙티스와 R&D 성과의 관계가 상황변수에 따라서 달라질 수 있다고 보고 업무의 불확실성, 시장 변동성, 경쟁의 정도를 상황변수로 채택하고 이들을 고려한 TQM 프랙티스와 R&D 성과에 관한 가설을 설정하였다. 우리나라의 133개 제조업체로부터 우편 설문조사로 얻은 자료를 사용하여 가설 검정을 수행한 결과, TQM 프랙티스는 R&D 성과에 유의한 영향을 미치며, 그 영향의 패턴은 상황 변수에 따라서 다르게 나타나는 것으로 밝혀졌다. 본 연구의 결과는 제조업체 기반의 R&D 환경에서 TQM 프랙티스가 어떠한 역할을 할 수 있는지 보여주기 때문에 R&D 관리에 많은 시사점을 던져준다.

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다국적기업 국내 자회사의 자율성과 경영성과에 관한 연구 (An Empirical Study on the Relationship Between Foreign Subsidiary's Autonomy and Performance)

  • 이광철;김성용
    • 국제지역연구
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    • 제15권1호
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    • pp.425-446
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    • 2011
  • 해외자회사의 자율성이 높아지면 경영성과가 좋아질 것이라는 것은 경영자들에게는 너무나도 당연한 논리로 받아들여 왔지만 실제로 학술적인 실증분석이 이루어지지 못하였다. 또한 글로벌경영으로 경영패러다임 전환 이후 본사의 글로벌조정의 틀 속에서도 자회사의 자율성 수준과 경영성과와의 정의 상관관계가 실제로 유의적인지 밝혀진 바가 없다. 따라서 본 연구에서는 이러한 문제를 확인하기 위하여 한국에 진출한 다국적기업을 연구대상으로 하여 다국적기업 해외자회사(본 연구에서는 한국 국내자회사)의 자율성이 경영성과에 미치는 영향관계를 연구하였다. 검증 결과 자율성은 재무적 성과와 전략적 성과 모두에 유의적인 정(+)의 영향을 미치는 것으로 나타났다. 이는 해외자회사의 자율성을 제고시킬수록 자회사의 경영성과가 높아진다는 일반적인 생각을 확인해주는 결과이다. 또한 글로벌경영의 틀 안에서도, 즉 본사의 글로벌조정 속에서도 해외자회사의 자율성을 확보해주는 것이 경영성과 향상에 중요하다는 것을 시사하고 있다.

6시그마 성공요인이 직무만족과 품질성과에 미치는 영향 (The Effects of Success Factors of Six Sigma on Job Satisfaction and Quality Performance)

  • 장길상;박희현
    • 대한안전경영과학회지
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    • 제17권1호
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    • pp.309-320
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    • 2015
  • This study is an empirical study on the relationships among success factors of six sigma(support of top management, education and training, performance-based reward, customer and quality focused thought), job satisfaction, and quality performance. In particular, mediating effect of job satisfaction on the relationship between success factors of six sigma and quality performance is empirically analysed to find causes and impacts among these variables. A survey was conducted on the employees working in 'H' company which is applying six sigma at Ulsan City. The survey questionnaires were sent to 300 people and 216 of them were returned. Data obtained was analyzed with SPSS 18.0. The study results are as follows: First, there were positive relationships between critical success factors of six sigma(except support of top management) and job satisfaction. Second, there was also a positive relationship between job satisfaction and quality performance. Third, there were also positive relationships between critical success factors of six sigma(except support of top management) and quality performance. Finally, job satisfaction were full mediating effects on the relationship between critical success factors of six sigma(education and training, performance-based reward) and quality performance. Critical success factors of six sigma(customer and quality focused thought) had a partial mediating effect on quality performance. On the other hand, support of top management had no mediating effect on quality performance.

조직성숙도와 조직성과 간의 소프트웨어 정책의 효과분석 (The Moderating Effects of Software Policy between Organizational Capability Maturity and Organizational Performance)

  • 오원근;김인재
    • 한국IT서비스학회지
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    • 제16권4호
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    • pp.65-75
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    • 2017
  • The purpose of this study is to investigate how software policy shows the moderating effects between organizational capability maturity and organizational performance. The software policy includes the proportions of development personnel and development budget that can affect organizational performance. It is important to empirically identify whether the ratios of budget and personnel, which are some of the main policy indexes of the organization can promote the causal relationship between organizational maturity and organizational performance. These personnel and budget may be assumed to affect the causal relationship between organizational capability maturity and organizational performance. The results of this study shows that the moderating effects of software policy are partially proved. The two policy indexes, personnel ratio and budget ratio, showed a moderating effect between process implementation and organizational performance, but did not show any moderating effect between quantitative management and organizational performance. This is because the companies participating in the survey are still in the early stages of quantitative process management and quantitative management does not show the differentiated results among the participating organizations. The significance of this study is as follows. In the academic aspect, the causal relationship between organizational maturity and organizational performance was examined empirically, and it was analyzed whether the two adopted policy indicators have a moderating effect between organizational maturity and organizational performance. On the practical side, the analysis suggested that the ratios of budget and personnel emphasized by the government or organization played a role of facilitating the organizational maturity and organizational performance.

금융기관 조직구성원의 지식공유에 대한 실증 연구 (An Empirical Study on the Knowledge Sharing in a Financial Institute)

  • 설현도
    • 지식경영연구
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    • 제7권2호
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    • pp.97-122
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    • 2006
  • The purpose of this study is to investigate the relationships between knowledge sharing antecedents and knowledge sharing intention in a financial institute and knowledge sharing behavior, knowledge sharing behavior and knowledge sharing performance. This paper first reviews the influencing factors of knowledge sharing and presents the research framework on knowledge sharing with categorized four factors such as structural factors, relational factors, personal and task characteristics. Based on a research framework, survey analysis was conducted with financial institution members. This paper examined the relationship between antecedents of knowledge sharing and knowledge sharing intention, knowledge sharing intention and knowledge sharing behavior. Also it analyzed the relationship between knowledge sharing behavior and the knowledge sharing performance. As a result, the paper suggested that the knowledge sharing intention consist of two dimensions. The first is voluntary knowledge sharing intention. The second is solicited knowledge sharing intention. The former has a significant positive relationship with the innovativeness, communication, personal creative propensity and perception of the knowledge sharing. The later has a significant positive relationship with the task interdependence but has a significant negative relationship with the knowledge sharing evaluation system. Knowledge sharing intention has a significant positive relationship with the knowledge sharing behavior. Also knowledge sharing behavior has a significant positive relationship with the knowledge sharing performance. Finally, the implications and limitations of the study are discussed.

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IT컨설팅에서 인지적 신뢰와 정서적 신뢰에 관한 연구 (Cognitive and Affective Trust in IT Consulting Service)

  • 박준기;조철현;김한별;이정우
    • 한국IT서비스학회지
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    • 제12권3호
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    • pp.39-54
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    • 2013
  • IT consulting is becoming a norm rather than exception in this age of smart work and information revolution. As IT consulting is one of the knowledge intensive services requiring high credence on both sides, maintaining a good trustful relationship is critical in sustenance of strategic partnership between business firms and IT service firms. Trust is known to be one of the salient constructs in service relationships. In this study, building from the social psychology literature, trust is conceptualized as two dimensions : cognitive and affective trust. Using two dimensions of trust as mediators, a research model is constructed for IT consulting specific context : relationship continuance intention as the dependent construct while expertise, service performance, reputation, relationship satisfaction and value similarity as antecedents of cognitive and affective trust. 145 data points were collected through a survey of IT service client project managers retrospectively asking their experience with IT consultants. Findings suggest that cognitive trust is associated with perceived level of expertise and service performance while affective trust with relationship satisfaction and value similarity, respectively. Interestingly, the paths from reputation are found to be statistically insignificant towards both dimensions of trust, indicating IT service context would be more practically outcome oriented than any other professional service context. Also, cognitive trust seems to maintain stronger influence on relationship continuance intention as anticipated. Implications and limitations are discussed at the end.

An ANP-Based Performance Model for ERP System's Implementation

  • Ko, Je-Suk;Park, Soon-Hak
    • Journal of the Korean Data and Information Science Society
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    • 제18권2호
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    • pp.401-409
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    • 2007
  • This paper addresses a performance evaluation model for ERP system's implementation using Analytic Network Process (ANP) technique. In this study, the performance variables are identified as the perspectives of cost, business process, systems operation, and change management, respectively. The empirical study also investigated factors that affect the performance variables to find out the causal relationship between them using the ANP approach. The data for the empirical analysis were collected from manufacturing companies that have implemented ERP systems. The research findings indicate the proposed model is powerful in proposing that the indirect relationship between influencing factors and managerial effectiveness, mediated by employee satisfaction, is an important one.

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GPS 수신기에서 코드 추적 성능와 반송파 추적 성능의 관계 (Relationship Between GPS Code and Carrier Tracking Performance for GPS Receivers)

  • 임영재;박찬식
    • 제어로봇시스템학회:학술대회논문집
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    • 제어로봇시스템학회 2000년도 제15차 학술회의논문집
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    • pp.56-56
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    • 2000
  • In this paper, the relationship between GPS code and carrier tracking performance is given. Through the error analysis and experiments, the performance of code tracking loop can be improved using narrow correlation. The performance of code tracking loop can be also improved if the better carrier tracking loop is used. On the other hand, the performance of carrier tracking loop is independent of that of code tracking loop.

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Analyzing Management Factors on Enterprise Performance

  • Dahlgaard, Jens J.;Ciavolino, Enrico
    • International Journal of Quality Innovation
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    • 제8권3호
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    • pp.1-10
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    • 2007
  • A sample of Italian manufacturing companies was selected in order to verify the abilities and effects (relationships) of the management factors human resources, leadership and strategic planning on company performance. The Partial Least Squares (PLS) estimation method was used for analyzing the data collected, where the relationships between the management factors and performance were formalized by a Structural Equation Model (SEM). The analysis of the survey data showed unexpected result regarding the non significant direct relationship between Leadership and Performance. The effect of Leadership is obtained by an indirect relationship through Human Resources. The combination of Leadership and Human Resources has hence been identified as the management factors which have the highest impact on the performance of Italian industrial companies. Another interesting and unexpected result was that there was no significant impact of Strategic Planning on Performance. It seems that the leaders of Italian industrial companies have not understood that good strategic planning is a necessary condition for achieving excellence. So another improvement area is in fact Strategic Planning. This area should have the highest priority of any top management team and the focus should include how to establish a strong relationship between strategic planning and performance. No correlation between strategic planning and performance is a strong indication that something is wrong. It is not enough that Leadership is doing Strategic Planning-Leadership is also about studying and follow up on results in order to assure impacts on performance. This link seems to be missing in Italian industrial companies.