• 제목/요약/키워드: Relationship Management Combinations

검색결과 21건 처리시간 0.022초

정보시스템 아웃소싱에서 관계 관리의 조합 : 신뢰 관점 (Combinations of Relationship Management in Information Systems Outsourcing : Trust Perspective)

  • 이종만;남기찬
    • Journal of Information Technology Applications and Management
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    • 제13권4호
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    • pp.181-195
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    • 2006
  • In recent years, increasing attention has been paid on how to manage a successful relationships between the receiver and provider of the Information Systems(IS) outsourcing services. This study explores the sources of influence for successful outsourcing relationships. Based on the Jaworski's control combination model for marketing, we (1) propose a management combination model of outsourcing relationships where trust is introduced as an intervening variable and outsourcing compleyity as a moderating variable, (2) test this model using a sample of 94 outsourcing projects in 36 organizations that have outsourced there IS functions to external service providers. The results indicated several significant findings. First, the deployment of management mechanism such as contract mechanism and trust building has a significant effect on the outsourcing success through trust only. Second, complexity of outsourcing activities has a moderating effect on relationship management combinations.

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한의 기초 이론을 이용한 치법-증상 조합 분류, 체계화 연구 (Study on Systematizing the Combination of Method of Treatment and Symptoms Using the Basic Traditional Medicine Theory)

  • 오용택;김안나;김상균;서진순;장현철
    • 동의생리병리학회지
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    • 제27권4호
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    • pp.383-390
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    • 2013
  • In order to improve the integrating accuracy and to elevate the serviceability of the KM(Korean Medicine) ontology constructed by the Korea Institute of Oriental Medicine, this research simplified the many-to-many corresponding relationship between groups of methods of treatment and groups of accompanied symptoms from disease ontology and categorized systematically the relationship. We first extracted the combinations of methods of treatment and accompanied symptoms from the KM ontology, then categorized the attributes of combinations that their frequencies were over 10 times by analyzing KM terms definition and the basic KM theory. We constructed the classification hierarchy having 14 kinds of classification in 4 steps and extracted 450 meaningful combinations. This research improved the integrating accuracy and elevated the serviceability of KM information by the classification system.

건설사고 예방을 위한 근로자의 불안전한 행동과 휴먼에러와의 관계 분석 (An Analysis of Relationship between Unsafe Acts and Human Errors of Workers for Construction Accident Prevention)

  • 민광호;차용운;한상원;현창택
    • 대한건축학회논문집:구조계
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    • 제35권5호
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    • pp.161-168
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    • 2019
  • Construction industry is becoming more advanced, but safety accidents are not decreasing and unsafe act (UA) and human errors (HE) are the main causes of safety accidents. Therefore, this study aims to analyze the relationships between unsafe acts and human errors for construction accident prevents. Specifically, the Correlation Analysis is used to quantify 24 combinations of the relationship between the UA and HE. Then, the Kano Model, and Timko Satisfied Coefficient was utilized to find 6 combinations for construction accident prevention plans. As the result of Timko Satisfied Coefficient, an interview was conducted with three safety managers and 6 safety prevention plan is proposed. Through these results, it is expected that the combination of 24 accidents will be basic data of safety management. Especially, the proposed safety prevention plans considering the characteristics of 6 combinations with high correlation can contribute to prevention of safety accidents at the construction site.

지식집중화 정도가 지식소싱 전략과 기업성과 간의 관계에 미치는 효과 분석 (Analyzing the Effects of Knowledge Intensity on the Relationships between Knowledge Sourcing Strategies and Firm Performance)

  • 최병구;이재남
    • 지식경영연구
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    • 제16권1호
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    • pp.1-19
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    • 2015
  • Although the interaction effects of knowledge sourcing strategies vary depending on environmental conditions such as knowledge intensity, most prior empirical research have failed to prove the effects of environmental conditions on the relationship between knowledge sourcing strategies and firm performance. In order to fill this gap, this study examines how knowledge intensity affects the relationship between knowledge sourcing strategies and firm performance. The results of this study indicate the interaction effects of knowledge sourcing strategies in high knowledge intensity environment are different from the effects in low knowledge intensity environment. This study expands knowledge management research by identifying the effects of knowledge intensity on the relationship between knowledge sourcing strategies and firm performance. Furthermore, it offers valuable practical guidelines for managers in selecting successful combinations of knowledge sourcing strategies with the consideration of knowledge intensity.

Evaluating the Efficiency of Mobile Content Companies Using Data Envelopment Analysis and Principal Component Analysis

  • Cho, Eun-Jin;Park, Myeong-Cheol
    • ETRI Journal
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    • 제33권3호
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    • pp.443-453
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    • 2011
  • This paper evaluates the efficiency of mobile content firms through a hybrid approach combining data envelopment analysis (DEA) to analyze the relative efficiency and performance of firms and principal component analysis (PCA) to analyze data structures. We performed a DEA using the total amount of assets, operating costs, employees, and years in business as inputs, and revenue as output. We calculated fifteen combinations of DEA efficiency in the mobile content firms. We performed a PCA on the results of the fifteen DEA models, dividing the mobile content firms into those having either 'asset-oriented' or 'manpower and experience-oriented' efficiency. Discriminant analysis was used to validate the relationship between the efficiency models and mobile content types. This paper contributes toward the construction of a framework that combines the DEA and PCA approaches in mobile content firms for use in comprehensive measurements. Such a framework has the potential to present major factors of efficiency for sustainable management in mobile content firms and to aid in planning mobile content industry policies.

IT컨설팅 서비스 품질 측정에 대한 타당성 검증에 관한 연구 (The Validity of IT Consulting SERVQUAL Measurement Tool)

  • 서현석
    • Journal of Information Technology Applications and Management
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    • 제12권3호
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    • pp.111-128
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    • 2005
  • This paper examines the validity of the newly developed IT consulting SERVQUAL measurement tool. In an attempt to measure Ire IS customers' expectations and perceived quality of the services they received, the researchers developed a diagnostic tool of SERVQUAL based on the solid theoretical background, which can specifically be applied to the IT consulting service sector. This on-going research so far, has been applied to six (6) different organizations that have received IT consulting services over the past years. From the preliminary data collected, the correlation and the factor analyses were conducted to understand the underlying concept and refinement of the measurement tool. Although the correlation analysis showed a little tendency of collinearity among some of the variables, all showed sound relationship of the proposed hypotheses. The exploratory factor analytic approach was chosen because it does not set any priori constraints on the estimation of components or the number of components to be extracted. The number of different factor solutions was extracted and tested to see which solution represents better grouping of the variables. The Crombach's Alpha was computed on different combinations of the factor solutions to ensure validity. The results show 8-dimensional IT consulting SERVQUAL measures which they are, assurance, knowledge & skill, customer relationship, support, empathy, process management, expertise, and education, seem more appropriate than the originally proposed 6 dimensions. The study approach was non-experimental cross-sectional research design. The longitudinal design of follow-up studies to periodically revise and refine current measure is strongly recommended for fine tuning of the tool.

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Genetic Relationships among Typhula ishikariensis Varieties from Wisconsin

  • Chang, Seog-Won
    • Weed & Turfgrass Science
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    • 제4권2호
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    • pp.135-143
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    • 2015
  • Typhula ishikariensis Imai is a causal agent of Typhula snow mold, one of the most important turfgrass diseases in northern regions of the United States. Within Wisconsin isolates, there are three district groups clustered with known isolates of T. ishikariensis var. ishikariensis, var. canadensis and var. idahoensis as identified by RAPD markers. To further investigate the genetic relationship among these groups (varieties), monokaryon-monokaryon and dikaryon-monokaryon mating experiments were conducted. Mating types from var. ishikariensis, var. canadensis and var. idahoensis isolates were paired in all possible combinations. Pairings between var. canadensis and var. idahoensis were highly compatible, while no compatibility was detected between var. ishikariensis and either var. canadensis or var. idahoensis. These results indicate that var. ishikariensis is genetically separated from var. canadensis and var. idahoensis, whereas var. canadensis and var. idahoensis appeared to be genetically related to each other as a taxonomic unit. In the genetic relationship with the known biological species, var. ishikariensis and var. canadensis were genetically related to biological species I and II, respectively. However, var. idahoensis was not compatible with any of the biological species, suggesting that the pathogen may be in the process of biological speciation from var. canadensis.

이미지 감성분류를 위한 CNN과 K-means RGB Cluster 이-단계 학습 방안 (A Two-Stage Learning Method of CNN and K-means RGB Cluster for Sentiment Classification of Images)

  • 김정태;박은비;한기웅;이정현;이홍주
    • 지능정보연구
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    • 제27권3호
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    • pp.139-156
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    • 2021
  • 이미지 분류에서 딥러닝 모형을 사용하는 가장 큰 이유는 이미지의 전체적인 정보에서 각 지역 특징을 추출하여 서로의 관계를 고려할 수 있기 때문이다. 하지만 이미지의 지역 특징이 없는 감정 이미지 데이터는 CNN 모델이 적합하지 않을 수 있다. 이러한 감정 이미지 분류의 어려움을 해결하기 위하여 매년 많은 연구자들이 감정 이미지에 적합한 CNN기반 아키텍처를 제시하고 있다. 색깔과 사람 감정간의 관계에 대한 연구들도 수행되었으며, 색깔에 따라 다른 감정이 유도된다는 결과들이 도출되었다. 딥러닝을 활용한 연구에서도 색깔정보를 활용하여 이미지 감성분류에 적용하는 연구들이 있어왔으며, 이미지만을 가지고 분류 모형을 학습한 경우보다 이미지의 색깔 정보를 추가로 활용한 경우가 이미지 감성 분류 정확도를 더 높일 수 있었다. 본 연구는 사람이 이미지의 감정을 분류하는 기준 중 많은 부분을 차지하는 색감을 이용하여 이미지 감성 분류 정확도를 향상시키는 방안을 제안한다. 이미지의 RGB 값에 K 평균 군집화 방안을 적용하여 이미지를 대표하는 색을 추출하여, 각 감성 클래스 별 해당 색깔이 나올 확률을 가중치 식으로 변형 후 CNN 모델의 최종 Layer에 적용하는 이-단계 학습방안을 구현하였다. 이미지 데이터는 6가지 감정으로 분류되는 Emotion6와 8가지 감정으로 분류되는 Artphoto를 사용하였다. 학습에 사용한 CNN 모델은 Densenet169, Mnasnet, Resnet101, Resnet152, Vgg19를 사용하였으며, 성능 평가는 5겹 교차검증으로 CNN 모델에 이-단계 학습 방안을 적용하여 전후 성과를 비교하였다. CNN 아키텍처만을 활용한 경우보다 색 속성에서 추출한 정보를 함께 사용하였을 때 더 좋은 분류 정확도를 보였다.

유용미생물의 시용이 잔디의 질과 이용성에 미치는 영향 (The use of beneficial microorganisms to improve turfgrass quality and usability)

  • 황연성;최준수
    • 아시안잔디학회지
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    • 제13권4호
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    • pp.201-212
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    • 1999
  • In use of pesticides in golf courses has been increased steadily. Environmental concern as well as decrease in efficiency led the turfgrass management into an alternate approach of using beneficial microorganism to deal with turfgrass pests. This study was focused on the use of such microorganisms for improving cultural environment and minimizing the use of pesticides. Microorganisms antagonistic to turfgrass diseases were applied to zoysiagrass fairways and creeping bentgrass greens in Yusung country club. Tharch accumulation, disease occurrence, and other cultural environments were compared among the combinations of microorganisms and suppliemental N applications. The application of microorganisms antagonistic to turfgrass diseases improved turf resiliency. Thatch thickness was 3.03cm in the control plot but it was 2.11cm in plots treated by microorganisms, indicating significant effects of microorganism application on reduction of thatch accumulation. Number of microorganism that can decompose of cellulose was higher at the plots treated with useful microbial products and it was considered that existence of higher population of microorganisms resulted in reduction of thatch accumulation. In the evaluation of relationship between thatch accumulation and disease occurrence, greater thatch accumulation was observed at the golf courses which have been frequently infested by large patch. However, the rate of thatch accumulation varied among surveyed golf courses regardless of the year of turf establishment. Therefore, management practice which can be effective for reduction of thatch could result in large patch suppression. The application of microorganisms on the established turfgrasses reduced the occurrence rate of pythium blight and yellow path diseases, whereas occurrence of brown patch and dollar spot increased.

미국 레스토랑 서버들의 아시아 고객인식에 대한 연구: 외모적 관점에서 (A Study of Restaurant Servers' Perceptions of Asian Customers in the U.S.: From the Perspective of Physical Appearance)

  • 배금광;김대영
    • 한국조리학회지
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    • 제19권5호
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    • pp.146-157
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    • 2013
  • 본 연구의 주목적은 미국 레스토랑 서버들의 아시아 고객들에 대한 인식을 조사하는데 있다. 서버들의 팁에 대한 기대수준과 양질의 서비스를 주고자 하는 의도를 세 개의 외모적 특징들 (성별, 의복, 비만)을 포함하고 있는 8개의 이미지를 활용하여 측정하였다. 8개의 각기 다른 조합으로 만들어진 조건들을 비교하기 위해서 반복측정 분산분석을 이용하였으며 그 결과, 미국 서버들의 아시아 고객들에 대한 팁의 기대수준과 양질의 서비스를 주려고 하는 의도는 고객의 외모적 특성에 따라 다르게 나타났으며, 의복과 성별의 상호작용에도 영향을 주었다. 이 연구결과는 고객의 외모적 차이에 상관없이 균등한 서비스를 제공할 수 있는 가이드라인 제작에 기초자료로 활용될 것으로 사료된다.

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