• Title/Summary/Keyword: Relationship Management Combinations

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Combinations of Relationship Management in Information Systems Outsourcing : Trust Perspective (정보시스템 아웃소싱에서 관계 관리의 조합 : 신뢰 관점)

  • Lee, Jong-Man;Nam, Ki-Chan
    • Journal of Information Technology Applications and Management
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    • v.13 no.4
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    • pp.181-195
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    • 2006
  • In recent years, increasing attention has been paid on how to manage a successful relationships between the receiver and provider of the Information Systems(IS) outsourcing services. This study explores the sources of influence for successful outsourcing relationships. Based on the Jaworski's control combination model for marketing, we (1) propose a management combination model of outsourcing relationships where trust is introduced as an intervening variable and outsourcing compleyity as a moderating variable, (2) test this model using a sample of 94 outsourcing projects in 36 organizations that have outsourced there IS functions to external service providers. The results indicated several significant findings. First, the deployment of management mechanism such as contract mechanism and trust building has a significant effect on the outsourcing success through trust only. Second, complexity of outsourcing activities has a moderating effect on relationship management combinations.

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Study on Systematizing the Combination of Method of Treatment and Symptoms Using the Basic Traditional Medicine Theory (한의 기초 이론을 이용한 치법-증상 조합 분류, 체계화 연구)

  • Oh, Yong Taek;Kim, An Na;Kim, Sang Kyun;Seo, Jin Soon;Jang, Hyun Chul
    • Journal of Physiology & Pathology in Korean Medicine
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    • v.27 no.4
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    • pp.383-390
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    • 2013
  • In order to improve the integrating accuracy and to elevate the serviceability of the KM(Korean Medicine) ontology constructed by the Korea Institute of Oriental Medicine, this research simplified the many-to-many corresponding relationship between groups of methods of treatment and groups of accompanied symptoms from disease ontology and categorized systematically the relationship. We first extracted the combinations of methods of treatment and accompanied symptoms from the KM ontology, then categorized the attributes of combinations that their frequencies were over 10 times by analyzing KM terms definition and the basic KM theory. We constructed the classification hierarchy having 14 kinds of classification in 4 steps and extracted 450 meaningful combinations. This research improved the integrating accuracy and elevated the serviceability of KM information by the classification system.

An Analysis of Relationship between Unsafe Acts and Human Errors of Workers for Construction Accident Prevention (건설사고 예방을 위한 근로자의 불안전한 행동과 휴먼에러와의 관계 분석)

  • Min, Kwangho;Cha, Yongwoon;Han, Sangwon;Hyun, Changtaek
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.35 no.5
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    • pp.161-168
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    • 2019
  • Construction industry is becoming more advanced, but safety accidents are not decreasing and unsafe act (UA) and human errors (HE) are the main causes of safety accidents. Therefore, this study aims to analyze the relationships between unsafe acts and human errors for construction accident prevents. Specifically, the Correlation Analysis is used to quantify 24 combinations of the relationship between the UA and HE. Then, the Kano Model, and Timko Satisfied Coefficient was utilized to find 6 combinations for construction accident prevention plans. As the result of Timko Satisfied Coefficient, an interview was conducted with three safety managers and 6 safety prevention plan is proposed. Through these results, it is expected that the combination of 24 accidents will be basic data of safety management. Especially, the proposed safety prevention plans considering the characteristics of 6 combinations with high correlation can contribute to prevention of safety accidents at the construction site.

Analyzing the Effects of Knowledge Intensity on the Relationships between Knowledge Sourcing Strategies and Firm Performance (지식집중화 정도가 지식소싱 전략과 기업성과 간의 관계에 미치는 효과 분석)

  • Choi, Byounggu;Lee, Jae-Nam
    • Knowledge Management Research
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    • v.16 no.1
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    • pp.1-19
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    • 2015
  • Although the interaction effects of knowledge sourcing strategies vary depending on environmental conditions such as knowledge intensity, most prior empirical research have failed to prove the effects of environmental conditions on the relationship between knowledge sourcing strategies and firm performance. In order to fill this gap, this study examines how knowledge intensity affects the relationship between knowledge sourcing strategies and firm performance. The results of this study indicate the interaction effects of knowledge sourcing strategies in high knowledge intensity environment are different from the effects in low knowledge intensity environment. This study expands knowledge management research by identifying the effects of knowledge intensity on the relationship between knowledge sourcing strategies and firm performance. Furthermore, it offers valuable practical guidelines for managers in selecting successful combinations of knowledge sourcing strategies with the consideration of knowledge intensity.

Evaluating the Efficiency of Mobile Content Companies Using Data Envelopment Analysis and Principal Component Analysis

  • Cho, Eun-Jin;Park, Myeong-Cheol
    • ETRI Journal
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    • v.33 no.3
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    • pp.443-453
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    • 2011
  • This paper evaluates the efficiency of mobile content firms through a hybrid approach combining data envelopment analysis (DEA) to analyze the relative efficiency and performance of firms and principal component analysis (PCA) to analyze data structures. We performed a DEA using the total amount of assets, operating costs, employees, and years in business as inputs, and revenue as output. We calculated fifteen combinations of DEA efficiency in the mobile content firms. We performed a PCA on the results of the fifteen DEA models, dividing the mobile content firms into those having either 'asset-oriented' or 'manpower and experience-oriented' efficiency. Discriminant analysis was used to validate the relationship between the efficiency models and mobile content types. This paper contributes toward the construction of a framework that combines the DEA and PCA approaches in mobile content firms for use in comprehensive measurements. Such a framework has the potential to present major factors of efficiency for sustainable management in mobile content firms and to aid in planning mobile content industry policies.

The Validity of IT Consulting SERVQUAL Measurement Tool (IT컨설팅 서비스 품질 측정에 대한 타당성 검증에 관한 연구)

  • Suh, Hyun-Suk
    • Journal of Information Technology Applications and Management
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    • v.12 no.3
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    • pp.111-128
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    • 2005
  • This paper examines the validity of the newly developed IT consulting SERVQUAL measurement tool. In an attempt to measure Ire IS customers' expectations and perceived quality of the services they received, the researchers developed a diagnostic tool of SERVQUAL based on the solid theoretical background, which can specifically be applied to the IT consulting service sector. This on-going research so far, has been applied to six (6) different organizations that have received IT consulting services over the past years. From the preliminary data collected, the correlation and the factor analyses were conducted to understand the underlying concept and refinement of the measurement tool. Although the correlation analysis showed a little tendency of collinearity among some of the variables, all showed sound relationship of the proposed hypotheses. The exploratory factor analytic approach was chosen because it does not set any priori constraints on the estimation of components or the number of components to be extracted. The number of different factor solutions was extracted and tested to see which solution represents better grouping of the variables. The Crombach's Alpha was computed on different combinations of the factor solutions to ensure validity. The results show 8-dimensional IT consulting SERVQUAL measures which they are, assurance, knowledge & skill, customer relationship, support, empathy, process management, expertise, and education, seem more appropriate than the originally proposed 6 dimensions. The study approach was non-experimental cross-sectional research design. The longitudinal design of follow-up studies to periodically revise and refine current measure is strongly recommended for fine tuning of the tool.

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Genetic Relationships among Typhula ishikariensis Varieties from Wisconsin

  • Chang, Seog-Won
    • Weed & Turfgrass Science
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    • v.4 no.2
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    • pp.135-143
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    • 2015
  • Typhula ishikariensis Imai is a causal agent of Typhula snow mold, one of the most important turfgrass diseases in northern regions of the United States. Within Wisconsin isolates, there are three district groups clustered with known isolates of T. ishikariensis var. ishikariensis, var. canadensis and var. idahoensis as identified by RAPD markers. To further investigate the genetic relationship among these groups (varieties), monokaryon-monokaryon and dikaryon-monokaryon mating experiments were conducted. Mating types from var. ishikariensis, var. canadensis and var. idahoensis isolates were paired in all possible combinations. Pairings between var. canadensis and var. idahoensis were highly compatible, while no compatibility was detected between var. ishikariensis and either var. canadensis or var. idahoensis. These results indicate that var. ishikariensis is genetically separated from var. canadensis and var. idahoensis, whereas var. canadensis and var. idahoensis appeared to be genetically related to each other as a taxonomic unit. In the genetic relationship with the known biological species, var. ishikariensis and var. canadensis were genetically related to biological species I and II, respectively. However, var. idahoensis was not compatible with any of the biological species, suggesting that the pathogen may be in the process of biological speciation from var. canadensis.

A Two-Stage Learning Method of CNN and K-means RGB Cluster for Sentiment Classification of Images (이미지 감성분류를 위한 CNN과 K-means RGB Cluster 이-단계 학습 방안)

  • Kim, Jeongtae;Park, Eunbi;Han, Kiwoong;Lee, Junghyun;Lee, Hong Joo
    • Journal of Intelligence and Information Systems
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    • v.27 no.3
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    • pp.139-156
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    • 2021
  • The biggest reason for using a deep learning model in image classification is that it is possible to consider the relationship between each region by extracting each region's features from the overall information of the image. However, the CNN model may not be suitable for emotional image data without the image's regional features. To solve the difficulty of classifying emotion images, many researchers each year propose a CNN-based architecture suitable for emotion images. Studies on the relationship between color and human emotion were also conducted, and results were derived that different emotions are induced according to color. In studies using deep learning, there have been studies that apply color information to image subtraction classification. The case where the image's color information is additionally used than the case where the classification model is trained with only the image improves the accuracy of classifying image emotions. This study proposes two ways to increase the accuracy by incorporating the result value after the model classifies an image's emotion. Both methods improve accuracy by modifying the result value based on statistics using the color of the picture. When performing the test by finding the two-color combinations most distributed for all training data, the two-color combinations most distributed for each test data image were found. The result values were corrected according to the color combination distribution. This method weights the result value obtained after the model classifies an image's emotion by creating an expression based on the log function and the exponential function. Emotion6, classified into six emotions, and Artphoto classified into eight categories were used for the image data. Densenet169, Mnasnet, Resnet101, Resnet152, and Vgg19 architectures were used for the CNN model, and the performance evaluation was compared before and after applying the two-stage learning to the CNN model. Inspired by color psychology, which deals with the relationship between colors and emotions, when creating a model that classifies an image's sentiment, we studied how to improve accuracy by modifying the result values based on color. Sixteen colors were used: red, orange, yellow, green, blue, indigo, purple, turquoise, pink, magenta, brown, gray, silver, gold, white, and black. It has meaning. Using Scikit-learn's Clustering, the seven colors that are primarily distributed in the image are checked. Then, the RGB coordinate values of the colors from the image are compared with the RGB coordinate values of the 16 colors presented in the above data. That is, it was converted to the closest color. Suppose three or more color combinations are selected. In that case, too many color combinations occur, resulting in a problem in which the distribution is scattered, so a situation fewer influences the result value. Therefore, to solve this problem, two-color combinations were found and weighted to the model. Before training, the most distributed color combinations were found for all training data images. The distribution of color combinations for each class was stored in a Python dictionary format to be used during testing. During the test, the two-color combinations that are most distributed for each test data image are found. After that, we checked how the color combinations were distributed in the training data and corrected the result. We devised several equations to weight the result value from the model based on the extracted color as described above. The data set was randomly divided by 80:20, and the model was verified using 20% of the data as a test set. After splitting the remaining 80% of the data into five divisions to perform 5-fold cross-validation, the model was trained five times using different verification datasets. Finally, the performance was checked using the test dataset that was previously separated. Adam was used as the activation function, and the learning rate was set to 0.01. The training was performed as much as 20 epochs, and if the validation loss value did not decrease during five epochs of learning, the experiment was stopped. Early tapping was set to load the model with the best validation loss value. The classification accuracy was better when the extracted information using color properties was used together than the case using only the CNN architecture.

The use of beneficial microorganisms to improve turfgrass quality and usability (유용미생물의 시용이 잔디의 질과 이용성에 미치는 영향)

  • 황연성;최준수
    • Asian Journal of Turfgrass Science
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    • v.13 no.4
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    • pp.201-212
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    • 1999
  • In use of pesticides in golf courses has been increased steadily. Environmental concern as well as decrease in efficiency led the turfgrass management into an alternate approach of using beneficial microorganism to deal with turfgrass pests. This study was focused on the use of such microorganisms for improving cultural environment and minimizing the use of pesticides. Microorganisms antagonistic to turfgrass diseases were applied to zoysiagrass fairways and creeping bentgrass greens in Yusung country club. Tharch accumulation, disease occurrence, and other cultural environments were compared among the combinations of microorganisms and suppliemental N applications. The application of microorganisms antagonistic to turfgrass diseases improved turf resiliency. Thatch thickness was 3.03cm in the control plot but it was 2.11cm in plots treated by microorganisms, indicating significant effects of microorganism application on reduction of thatch accumulation. Number of microorganism that can decompose of cellulose was higher at the plots treated with useful microbial products and it was considered that existence of higher population of microorganisms resulted in reduction of thatch accumulation. In the evaluation of relationship between thatch accumulation and disease occurrence, greater thatch accumulation was observed at the golf courses which have been frequently infested by large patch. However, the rate of thatch accumulation varied among surveyed golf courses regardless of the year of turf establishment. Therefore, management practice which can be effective for reduction of thatch could result in large patch suppression. The application of microorganisms on the established turfgrasses reduced the occurrence rate of pythium blight and yellow path diseases, whereas occurrence of brown patch and dollar spot increased.

A Study of Restaurant Servers' Perceptions of Asian Customers in the U.S.: From the Perspective of Physical Appearance (미국 레스토랑 서버들의 아시아 고객인식에 대한 연구: 외모적 관점에서)

  • Bae, Gumkwang;Kim, Dae-Young
    • Culinary science and hospitality research
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    • v.19 no.5
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    • pp.146-157
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    • 2013
  • The main purpose of this study was to investigate restaurant servers' perceptions of Asian customers in the U.S. based on physical appearance. Servers' tipping expectation and intention to give quality service were measured by manipulated photographs featuring three aspects of physical appearance (i.e., gender, attire, obesity). Repeated-measures ANOVA was performed to compare eight conditions created by these combinations of three physical appearance factors. The results showed that servers' tipping expectation and intention to give quality service differed according to Asian customers' physical appearance, and the relationship between attire and gender was also found. The research findings are expected to provide managers with guidelines that offer equitable service.

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