• 제목/요약/키워드: Relational Factor

검색결과 211건 처리시간 0.026초

화장품업체 유니폼디자인 특성이 서비스품질 지각과 고객만족도에 미치는 영향: 20대 여성고객을 중심으로 (A Study of Effects of Characteristics of Cosmetics Manufacturers' Uniform Design on Perception of Service Quality and Customer Satisfaction: Focusing on Women in Their 20s)

  • 김보균;정연자
    • 패션비즈니스
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    • 제18권4호
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    • pp.125-137
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    • 2014
  • This study aims to the recognize the importance of uniform design and provide empirical data to companies after getting the effects of uniform design in cosmetics companies on service quality perception and customer satisfaction. For this, a preliminary survey was conducted against 30 college women (aged 20s) from 'K' University, and effective samples were obtained from 250 people. In terms of a research method, collected data were coded and analyzed using SPSS. The respondents' characteristics were analyzed using descriptive statistics. For reliability analysis, Cronbach's ${\alpha}$ was used. For a validity test, factor analysis was performed. In addition, correlation analysis was carried out to examine multicollinearity among variables. The analysis results found that the characteristics of uniform design have a positive effect on service quality and customer satisfaction. Among the characteristic of uniform design, however, functionality wasn't confirmed in a relational test. This kind of result was obtained because the uniform was mostly analyzed from customers' perspective, not from the wearer's standpoint. It is expected that the study results would be helpful in establishing brand identity through the improvement of the importance of uniform design.

간호사 극복력 측정도구 개발 (Development of Resilience Scale for Nurses)

  • 박미미;박지원
    • 기본간호학회지
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    • 제23권1호
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    • pp.32-41
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    • 2016
  • Purpose: This study was done to develop a measure resilience in nurses. Method: Forty preliminary items were extracted from a view of the literature on concept analysis and scale development, and from in-depth interviews with nurses. These items were examined for content validity, reliability and validity. The scale was verified with 496 nurses working in three advanced general hospitals located in Seoul and Gyeonggido. Results: Factor analysis resulted in the creation of the final scale, which consisted of 30 items that were grouped into 5 factors: dispositional pattern, relational pattern, situational pattern, philosophical pattern and professional pattern. The explanatory variance was 56.25%. The reliability of the scale was Cronbach's ${\alpha}=.95$. Correlation of the scale with the Korean version of the Connor-Davidson Resilience Scale (K-CD-RISC), established its construct and concurrent validity (r=.74, p<.001). Conclusion: The resilience scale for nurses was found to have reliability and validity, and as developed in this study reflects nurses' disposition and was confirmed as a basis for developing and evaluating programs to increase nurses' resilience.

불임 여성의 불확실성 측정도구 개발 (Development of an Uncertainty Scale for Infertile Women)

  • 김미옥;김수
    • 여성건강간호학회지
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    • 제16권4호
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    • pp.370-380
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    • 2010
  • Purpose: The purpose of this study was to develop an uncertainty scale for infertile women. Methods: The process included construction of a conceptual framework, generation of 12items, verification of content validity, selection of secondary items, verification of construct validity and extraction of final items. In order to verify the reliability and validity of the preliminary instrument, data were collected from 50 infertile women in an In Vitro Fertilization (IVF) clinic. Data were analyzed by item analysis, Varimax factor analysis and Cronbach's alpha. Results: There were 10 items in the final instrument categorized into 2 factors labeled as "personal (6 items)" and "relational (4 items)" The total variance explained was 73.36%. The instrument was shown to have good reliability with a Cronbach's alpha of .899. Conclusion: Validity and reliability of the scale were confirmed in this study showing its utility to measure uncertainty for infertile women. The instrument can help understand sterility and accurately measure uncertainty for infertile women. The instrument can also be used to evaluate nursing interventions designed for mitigating uncertainty for infertile women.

어머니.딸 다이아드(Dyads)를 중심으로 한 의복 선호 연구 - 초등학생과 고등학생 연령 집단의 비교 분석 - (Clothing Preferences among Mother-Daughter Dyads)

  • 김재숙;이소라
    • 복식문화연구
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    • 제14권4호
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    • pp.556-566
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    • 2006
  • The purpose of this study was to find out relationships among mother-daughter dyads in clothing preferences and possesses. Subjects consisted of 75 female elementary school students, 64 female highschool students, and their mothers(139) who were currently residing in Daejeon, Korea. The research was an ex-post factor relational study and instruments for the study were 24 clothing stimuli and 6 questions for measuring clothing preferences and possesses. Results were as follows; In clothing preference for mother daughter dyads there was a tendency emerged that a mother's clothing preference affected on clothing evaluation of their daughter and there was more powerful dyads relationship between mother and daughter highschool students group than elementary school students group. The clothing preferences of the 3 age group showed significant differences. In clothing category, daughters preferred skirt style while mothers preferred pants style. In masculinity and feminity of clothing design the elementary school students and mother group preferred more feminine design than high school students, however complex and simple dimension of clothing no significant differences existed and all the their age group preferred simpler design.

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현대 실내공간에 나타난 공간적 가구의 특성에 관한 연구 - 구조체적 접근 및 역할이 배제된 것을 중심으로 - (A Study on the Characteristics of Spatial Furniture Appearing in Contemporary Indoor Space - Focusing on the exclusion of a structural approach and role -)

  • 김현범;김문덕
    • 한국실내디자인학회:학술대회논문집
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    • 한국실내디자인학회 2008년도 춘계학술발표대회 논문집
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    • pp.226-231
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    • 2008
  • Indoor space becomes limited by each factor engirdling and defining infinite empty space. Those factors appear as physical ones called wall, floor, and ceiling, and earn existential value as a living space by placing furniture in the space organized in this way. However, it is not easy to find a clear harmony between the space and furniture. Since long ago, a great deal of effort has been put into creating a relational harmony between the space and furniture. This study is to be unfolded by assuming that spatial furniture comes amid these efforts. Namely, furniture does not exist as a separate entity in a space but interacts with the construction; thus, furniture is immersed into construction or construction becomes furniture, which demonstrates that furniture is on the continuum of the composition of the space. This study looks into the characteristics of spatial furniture in contemporary indoor space through relevant cases, and prepares the ground for a creative interpretation of Indoor space.

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중.노년층 여성이 경험하는 패션 감성.관계체험이 장기적 관계지향성에 미치는 효과 비교 연구 (A Comparison Study on the Effects of Fashion Emotional and Relationship Experience on Long-Term Relationship Orientation of Middle and Old Aged Women)

  • 서은경
    • 한국의류학회지
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    • 제32권9호
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    • pp.1407-1417
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    • 2008
  • This study intended to compare the effects of fashion emotional and relationship experience of middle and old aged women on their long-term relationship orientation. The survey was conducted in September and October in 2006 on 579 middle old aged women whose age varied from 40 to 70 years old, who lived in Seoul and the metropolitan area and had experienced fashion shopping. The SPSS 12.0 was used to do an analysis of frequency, an exploratory factor analysis, and a multi-regression analysis and Lisrel 8.14 was applied to make a path analysis. The result of this study was as follows: Comparing the two age groups, the most important fact was that fashion related experience had more affective on long-term relationship orientation for old aged than middle aged women. Secondly, the effects of fashion emotional experience of middle and old aged women affected the long-term relationship orientation were the same. This analysis suggested that intensive marketing strategy effort of emotional experience for middle aged women and relational experience for old aged women should be more effective in fashion market.

실시간 온라인 수업 토론 활동의 중층성에 대한 개념적 탐색 (Multiplicity of Synchronous Online Class Discussion Activity: A Conceptual Exploration)

  • 박양주
    • 한국융합학회논문지
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    • 제10권3호
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    • pp.149-155
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    • 2019
  • 본 연구에서는 실시간 통신 기술을 적용한 온라인 수업 토론 활동의 중층적 구조와 역동적 전개 양상을 개념적 수준에서 분석하였다. 문화역사적 활동이론에 근거하여 온라인상에서의 개별 발화를 활동체제의 산물로 간주하였으며, Alderfer의 욕구 위계이론을 주체의 동기와 의도를 분석하는 틀로 활용하였다. 온라인 수업 토론은 전체로서 하나의 활동체제로 작동하며, 특별히 활동 주체들의 욕구에 따라 기본 방향과 성격이 규정된다. 주체의 존재, 관계, 성장의 욕구에 따라 이들의 수업 토론 활동은 물리/생물적 차원, 문화/제도적 차원, 사회/관계적 차원, 협력적 지식 구성의 차원으로 규정된다. 이는 개별 활동 체제 안에 중층적으로 존재하며, 각자의 관심과 처지에 따라 배열이 달라지고, 동시에 활동체제 간의 협력과 갈등의 요인으로 작용한다. 이를 통해 집단적 토론 활동은 복잡하고 역동적으로 발전한다.

The Effects of Absorptive Capability and Innovative Culture on Innovation Performance: Evidence from Chinese High-Tech Firms

  • LIU, Si-Meng;HU, Rui;KANG, Tae-Won
    • The Journal of Asian Finance, Economics and Business
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    • 제8권3호
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    • pp.1153-1162
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    • 2021
  • The innovation of enterprises allowed firms to promote technological innovation as an important choice to improve sustainable competitiveness. This study aims to investigate the relationship between absorptive capacity and innovation performance of Chinese high-tech enterprises and focuses on the mediating role of innovation culture in high-tech enterprises. Data came from surveying high-tech enterprises in China, and the reliability analysis, factor analysis, and correlation analysis, path analysis (SEM) were analyzed using SPSS23, AMOS. The results show that intellectual capital composed of human capital, structural capital, and relational has a significant impact on acquisition performance; intellectual capital is composed of human capital; structural capital has a significant influence on innovation performance; and absorptive capital has a significant impact on innovation performance. In addition, innovative culture plays a partial mediating role between absorptive capacity and innovation performance. The findings of this study suggest that, to ensure the better absorption and operation of knowledge, high-tech enterprises can accumulate more knowledge, promote the transformation of knowledge into technology, and strengthen the capability of knowledge absorptive capacity, and at the same time, create an innovation culture atmosphere and encourage employees to develop new products to achieve enterprise goals in order to promote the improvement of innovation performance.

Effects of AEO-MRA on the Performance of Exporters and Importers in Korea

  • Kim, Chang-Bong;Chung, Il-Sok;Joo, Hye-Young
    • Journal of Korea Trade
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    • 제23권3호
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    • pp.52-67
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    • 2019
  • Purpose - This study analyzes the effect of the authorized economic operator-mutual recognition arrangement (AEO-MRA) on the performance of Korean exporters and importers. The effect of the import-export companies' characteristics, such as annual sales, the number of foreign markets, and overseas experience, on the AEO-MRA is deduced; the relationship between this effect and firm performance is analyzed. Design/methodology - An empirical research model was constructed and analyzed using structural equation modeling. The effect of AEO-MRA on logistics and operational performance was derived from the aforementioned characteristics as leading factors of the AEO-MRA. The regulatory influence of cooperation with logistics companies was analyzed in the AEO-MRA effect on logistics performance. Thus, 172 valid samples were obtained from import-export companies certified by the AEO-MRA. Findings - Among the aforementioned characteristics, only "annual sales" has a positive effect on the AEO-MRA, whose effect enhances logistics and operational performances. The AEO-MRA effect did not directly affect operational performance. Owing to the adjustment effect analysis, the AEO-MRA effect and logistics performance relationship is strengthened if the cooperative relationship with the logistics company is higher than a certain level. If this cooperation falls below a certain level, the AEO-MRA effect on logistics performance reduces. Thus, logistics cooperation is an important factor in the AEO-MRA effect and logistics performance relationship. Originality/value - Hinging on the resource-based theory and relational viewpoint, an empirical model that explains the relationship between the AEO-MRA effect and firm performance is established.

스포츠웨어 매장 내 고객 경험의 중요성 인식에 미치는 소비자의 쇼핑 가치 영향에 관한 연구 (Effect of Consumer Shopping Value on Recognition of the Importance of Customer Experience in Sportswear Stores)

  • 유화숙
    • Human Ecology Research
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    • 제60권4호
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    • pp.521-533
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    • 2022
  • Using Bernd H. Schmitt's experiential modules, this study investigated the effect of shopping value on recognizing the importance of customer experience. A survey was conducted with 400 adults aged in their 20s to 50s. To analyze the data, factor analysis, a reliability test, cluster analysis, and ANOVA were conducted. The results were as follows. First, the shopping values exhibited by sportswear consumers were a utilitarian shopping value and a hedonic shopping value. Through these, consumers were classified into four groups: a shopping value-oriented group, a utilitarian shopping value group, a shopping value-unconcern group, and a hedonic shopping value group. Second, the customer experience consisted of five factors: sensory experience, emotional experience, cognitive experience, behavioral experience, and relational experience. Third, a significant difference was observed in customers' perceived experiences according to shopping value type. In the shopping value-oriented group, all customer experiences were generally considered important, followed by the hedonic shopping value group and the shopping value-unconcern group, with the utilitarian shopping value group least likely to perceive customer experiences as important. In addition, cognitive and emotional experiences were rated highest among the five experiences, indicating that these were the most important store experiences among the various customer experience components.