• Journal of Multimedia Information System
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• v.5 no.4
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• pp.229-234
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• 2018

This paper focuses on the frozen storage warehouse located in Busan area, and it is because Busan is the most dense area in Korea. Busan is a port city, and almost all of the frozen refrigerated cargo imported from abroad is concentrated. By taking advantage of its strength as a fishery industry as well as importing, Busan is building the largest international fishery logistics base in Northeast Asia and plays an important role in the export of refrigerated cargo is. Therefore, although the freezing and chilling facilities seem to be developed with the latest technology, the reality is not so. Most of them are functioning as a warehouse, that is, a storage function, and a considerable number of refrigerated warehouses are in a state of aging. Therefore, in this paper, the facility and function restructuring of the freezing storage warehouse have been set as a solution task, and the introduction of the cold chain system containing the latest smart technology has been proposed as a solution.

• Journal of Digital Convergence
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• v.18 no.4
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• pp.55-65
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• 2020

The factors for service quality improvement of frozen and refrigerated warehouses are derived and the differences in perception about service quality improvement between shippers and operators of frozen and refrigerated cargos are analyzed. The objective of this study is to propose quality improvement measures for frozen and refrigerated cargo services using the importance-performance analysis (IPA). As a result, 15 analysis factors were derived. It was found through independent sample t-test that there is no difference in perception about quality improvement between shippers and operators. Furthermore, four top priority investment areas were derived from the IPA: maintaining temperature and humidity, securing variable storage space, on-time stocking and releasing, and providing information service. Meanwhile, inventory management service ability, on-time stocking and releasing, and reliable cargo storage ability needed urgent improvement. This study has industrial implications in that it proposes practical improvement measures for service quality improvement.

• Journal of Digital Convergence
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• v.15 no.11
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• pp.121-131
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• 2017

The Fuzzy-analytic hierarchy process (AHP) was adopted as the methodology for this study because it allows for the use qualitative judgments by experts. Based on results of the analysis of the success factors for frozen storage/cold storage warehouses, the facility factor was identified as the most important to consider. This factor had a weight of 0.307, followed by systems and operations, accessibility, and standardization/automation with weights of 0.263, 0.255, and 0.175, respectively. The conclusions and implications of the study are as follows. First, the efficiency of constant temperature and humidity systems and the heat insulation property of buildings need to be enhanced. Second, the efficiency of the operations should be enhanced through the standardization of equipment rather than by standardizing product loading. Finally, since logistics and transportation costs are higher for frozen storage/cold storage warehouses than for general distribution, accessibility needs to be considered as the first priority.