• 디지털산업정보학회논문지
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• 제6권2호
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• pp.1-9
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• 2010

The increasing popularity of mobile devices, such as cellular phones, smart phones, and PDAs, has fostered the need to recommend more effective information in ubiquitous environments. We propose the recommendation method for mobile contents service using contexts and prefetching in ubiquitous environment. The proposed method enables to find some relevant information to specific user's contexts and computing system contexts. The prefetching has been applied to recommend to user more effectively. Our proposed method makes more effective information recommendation. The proposed method is conceptually comprised of three main tasks. The first task is to build a prefetching zone based on user's current contexts. The second task is to extract candidate information for each user's contexts. The final task is prefetch the information considering mobile device's resource. We describe a new recommendation.

• 한국병원경영학회지
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• 제22권3호
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• pp.133-143
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• 2017

Purpose : This study is to analyze the inpatients's experience of medical services provided by hospital including medications, treatments, and environment. Based on the results of surveys conducted as part of the inpatient experience evaluation in A hospital in Goyang, Gyeonggi province. Methodology : A sample of 300 adults aged 19 years or older who had more than one day of hospitalization was selected. The questionnaire was conducted from April 3rd to June 21st, 2017 by telephone. Findings : It is found that recommendation intention influenced by medical services, hospital environment, medication treatment process. but it turns out that there is no moderate effects of health condition between patient's experience and recommendation. Practical Implication : In order to improve the inpatient experience, there should be a way to improve experience in providing patient-centered services in the hospital s environment, medication and treatment.

• 한국산학기술학회:학술대회논문집
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• 한국산학기술학회 2003년도 Proceeding
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• pp.105-110
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• 2003

Collaborative filtering is one of the methodologies that are most widely used for recommendation system. It is based on a data matrix of each customer's preferences of products. There could be a lot of missing values in such preference. data matrix. This incomplete data is one of the reasons to deteriorate the accuracy of recommendation system. Multiple imputation method imputes m values for each missing value. It overcomes flaws of single imputation approaches through considering the uncertainty of missing values.. The objective of this paper is to suggest multiple imputation-based collaborative filtering approach for recommendation system to improve the accuracy in prediction performance. The experimental works show that the proposed approach provides better performance than the traditional Collaborative filtering approach, especially in case that there are a lot of missing values in dataset used for recommendation system.

• 한국경영과학회지
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• 제31권2호
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• pp.27-39
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• 2006

The Collaborative Filtering (CF) is one of the popular techniques for personalization in e-commerce storefronts. For CF-based recommendation, every customer needs to provide subjective evaluation ratings for some products based on his/her preference. Also, if an e-commerce site recommends a new product, some customers should rate it. However, there is no in-depth investigation on the impacts on recommendation performance of two number of ratings, i.e. the number of ratings of an individual customer and the number of ratings of an item, even though these are important factors to determine performance of CF methods. In this study, using publicly available EachMovie data set, we empirically investigate the relationships between the two number of ratings and the performance of CF. For the purpose, three analyses were executed. The first and second analyses were performed to investigate the relationship between the number of ratings of a particular customer and the recommendation performance of CF. In the third analysis, we investigate the relationship between the number of ratings on a particular item and the recommendation performance of CF. From these experiments, we can find that there are thresholds in terms of the number of ratings below which the recommendation performances increase monotonically. That is, the number of ratings of a customer and the number of ratings on an item are critical to the recommendation performance of CF when the number of ratings is less than the thresholds, but the value of the ratings decreases after the numbers of ratings pass the thresholds. The results of the experiments provide insight to making operational decisions concerning collaborative filtering in practice.

• 경영정보학연구
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• 제21권4호
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• pp.31-45
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• 2019

공연문화예술 시장의 확대에도 불구하고, 중소규모 공연장은 소비자의 정보 접근성이 좋지 않아 어려움을 겪고 있다. 본 연구는 중소규모 공연장의 마케팅 역량을 강화할 수 있는 하나의 대안으로써 머신러닝 기반의 장르 추천 시스템을 제시하고자 한다. 국내 한 공연장의 고객 마스터 DB와 거래이력 DB를 활용하여 고객당 3개의 장르를 추천하는 5개의 추천 시스템을 개발하였다. 추천시점 이후 1년 동안의 실제 공연구매 이력을 바탕으로 추천 시스템의 성능을 비교하여 최적의 추천시스템을 제안하였다. 분석 결과, 단일 예측모형보다는 앙상블 모형 기반의 추천시스템이 우수한 성능을 보이는 것으로 나타났다. 본 연구는 공연문화예술 분야에는 일천했던 개인화 추천 기법을 적용했고, 분석 결과 공연문화예술 분야에서도 충분히 활용할 만한 가치가 있음을 시사하고 있다.

• 한국조리학회지
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• 제20권5호
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• pp.106-110
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• 2014

Little is known about the impact of ambience on customers' emotions, satisfaction, and word of mouth recommendation within the context of coffee shops. This study examined the relationships among ambience, emotions, customer satisfaction, and word of mouth recommendation in a coffee shop setting. A total of 303 visitors at 5 coffee shops in a Southwestern state in the U.S. completed questionnaires. Utilizing a structural equation modeling technique, this study demonstrated that ambience significantly influenced emotions and customer satisfaction. In addition, emotions significantly affected customer satisfaction and word of mouth recommendation.

• Asia pacific journal of information systems
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• 제14권2호
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• pp.131-149
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• 2004

Collaborative filtering is one of popular techniques for personalized recommendation in e-commerce sites. An advantage of collaborative filtering is that the technique can work with sparse evaluation data to predict preference scores of new alternative contents or advertisements. There is, however, no in-depth study about the sparsity effect of customer's evaluation data to the performance of recommendation. In this study, we investigate the sparsity effect and hybrid usages of customers' evaluation data and purchase data using an experiment result. The result of the analysis shows that the performance of recommendation decreases monotonically as the sparsity increases, and also the hybrid usage of two different types of data; customers' evaluation data and purchase data helps to increase the performance of recommendation in sparsity situation.

• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 2002년도 춘계공동학술대회
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• pp.93-97
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• 2002

In this paper, we propose personalized recommendation techniques based on multidimensional scaling (MDS) method for Business to Consumer Electronic Commerce. The multidimensional scaling method is traditionally used in marketing domain for analyzing customers' perceptional differences about brands and products. In this study, using purchase history data, customers in learning dataset are assigned to specific product categories, and after then using MDS a positioning map is generated to map product categories and alternative advertisements. The positioning map will be used to select personalized advertisement in real time situation. In this paper, we suggest the detail design of personalized recommendation method using MDS and compare with other approaches (random approach, collaborative filtering, and TOP3 approach)

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2023년도 추계학술발표대회
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• pp.886-887
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• 2023

This paper is about the development of kiosks that provide four types of service. Simple UI and educational videos solve the complexity of existing kiosks and provide an intuitive and convenient screen to users. In addition, the AR function, which is a three-dimensional form, shows directions and store representative images. After storing user information in the DB, a learning model is generated using user-based KNN collaborative filtering to provide a recommendation menu. As a result, it is possible to increase user convenience through kiosks using metaverse and AI recommendation services. It is also expected to solve digital alienation of social classes who have difficulty using kiosks.

• 한국조리학회지
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• 제23권6호
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• pp.27-35
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• 2017

The purpose of this study was to examine the causal relationship among restaurant selection attributes and customer satisfaction and recommendation tastes for young people in their twenties who use tickets for Rail-ro. Data collection was conducted to utilize questionnaire survey with online and offline distribution. The collected data were analyzed using a statistical program SPSS 21.0 with frequency analysis, reliability analysis, factor analysis, and regression analysis. The results of the study showed that Internet search is the most common source of information about restaurants during the trip, and restaurant choice attributes have an important impact on customer satisfaction, food quality, employee service and reputation, but hygiene did not have a big effect on customer satisfaction. In addition, customer satisfaction has a significant effect on recommendation intention. Concluding the results from this study, it investigated the significant attributes for customers selection of restaurants and provide meaningful advice for market managers to make useful marketing strategies to attract more clients and augment economic benefits.