• Industrial Engineering and Management Systems
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• v.7 no.1
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• pp.57-65
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• 2008

Available-to-promise (ATP) exhibiting availability of manufacturing resources can be used to support customer order promising. Recently, one advanced function called Capable-to-promise (CTP) is provided by several modern APS (advanced planning system) that checks available capacity for placing new production orders or increasing already scheduled production orders. At the customer enquiry stage while considering the order delivery date and quantity to quote, both ATP and CTP are allocated to support order promising. In particular, current trends of mass customization and multi-side production chain derive several new constraints that should be considered when ATP/CTP allocation planning for order promising - such as customer's preference plants or material vendors, material compatibility, etc. Moreover, ATP/CTP allocation planning would be executed over a rolling time horizon. To utilize capacity and material manufacturing resource flexibly and fulfill more customer orders, ATP/CTP rolling planning should possess resource reallocation mechanism under the constraints of order quantities and delivery dates for all previous order promising. Therefore, to enhance order promising with reliability and flexibility to reallocate manufacturing resource, the ATP/CTP reallocation planning mechanism is needed in order to reallocate material and capacity resource for fulfilling all previous promised and new customer orders beneficially with considering new derived material and capacity constraints.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.30 no.1
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• pp.8-14
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• 2007

This paper addresses the allocation planning of the storage location in a warehouse system that the dedicated storage method is used. In the discrete finite time period model, the demands for storage location of products are dynamic for time periods. The planning is to determine the reallocation time period and the storage location of the products in reallocation time period, which minimizes costs. The cost factors are the reallocation cost, the travel cost within warehouse and the surplus storage location cost. A model is formulated, and the property of optimal solution is characterized. The dynamic programming algorithm is developed, and a numerical example is shown.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2012.10a
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• pp.82-83
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• 2012

To achieve higher customer service, the operational efficiency of container terminal is important. So, to improve loading/unloading speed and reduce the time spending of berth, efficient ship planning is performed in advance. But, the condition of container terminal can be changed frequently and the pre-planning is not enough to operate container terminal sufficiently, so that we need real-time planning. This paper aims to define the problem of job reallocation of quay crane to minimize total operation time, and find the solution.

• Journal of Industrial Technology
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• v.22 no.B
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• pp.79-88
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• 2002

This paper deals with a case study on the process improvement and the layout design of a boiler factory with FactoryCAD. Firstly, two alternatives of job reallocation are suggested with the understanding of problems in current process. The layout planning for these new alternatives is carried out by simple procedure and the detailed analyses are performed by the aid of FactoryCAD program. The result shows that the new layout plan brings on about 10% reduction of travel distance. The utilization of FactoryCAD program can simplify the process of layout design.

• Korean Journal of Rural Living Science
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• v.8 no.1
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• pp.35-43
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• 1997

The Purpose of this research was to investigate the physical changes of village, the architectural changes of houses and to find out the resident's needs of housing in suburban rural houses. Samga 3 Ri, Yong-In, KyungKi-Do was chosen for this study. The previous research, conducted in 1987 by using a field survey method, was compared with this study. 1) The study showed that the physical changes of village include an increase in the number of rooms and nonagricultural population, and variety of house types. Therefore, social intimacy, reallocation of houses according to residents' occupations, and apartments for non-agricultural population should be considered in planning village. 2) It is found that the resident's needs were to increase the number of rooms, expansion of space, and to modernize kitchin systems. The investigation on newly constructed houses indicated that residents' needs were two-story houses, changes of spaces - the number of bathrooms, private bedroom adjacent to An-bang.

• Journal of the Korean housing association
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• v.25 no.6
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• pp.19-26
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• 2014

This study aims to derive street design alternative which can be applied to residential area as the functions of land use have been changed. The main findings are as follows; First, the study area in this research is on the process of the functional transition from full residential use to residential-commercial mixed use with cafes and restaurants. Second, dead-end streets in residential areas needs to be widened in order to meet the increasing needs of pedestrians and cars. One of the suggested strategies is to remove fences on the dead-end streets. Third, based on the main findings, this research can suggest following policies. Citizen participation is necessary in building land use plans and space design in old residential areas. Citizens can participate in architectural and landscape contracts, district-unit plan with the help of experts such as urban planners and architects.

• Korean Journal of Occupational Health Nursing
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• v.7 no.1
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• pp.83-96
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• 1998

The study was conducted to analyze employees' and employers' awareness of occupational health programs for the purpose of evaluating the effectiveness of the program employed in small-scale enterprises (SSE). The 400 SSE that have under 50 employees and have been supported by the Government were selected for mail survey, and 120 employers and 318 employees of 183 factories returned the questionnaires. The results are as follows; 1) 33.8% of employees were not aware of the fact that their factories have been supported by Government, and 69.1% of employees did not know who was the monitor of that program. Only 147% of employees and 35.5% of employers agreed that the supported program reflected their opinions well. 2) 45.1% of employees participated in health education classes more than once. But only 15.6% of them considered the classes as very helpful. 21.1% of employers were much aware of health education schedule, and 44.2% reported that it was helpful for the prevention of occupational diseases. 3) 68.8% of employers were aware of the possibility of occupational diseases that could occur in their factories. And 36.5% of employers reported that some criteria were used for job reallocation to their employees. But only 9.7% of employees were assigned new job based on the result of health status examination. 4) 65.6% of employees were aware of the periodic evaluation for work environment, and 43.3% knew the evaluation results. Among participated SSE, 5.9% have a planning department for improving work environment, and 46.2% actually carried out the program for improving work environment. The findings showed that the employers and employees of SSE had insufficient knowledge of the occupational health program that have been employed in their workplace. It is essential to lead more active participation of employers and employees in their occupational health programs so as that the programs are to improve their health status as well as work environment more effectively.

• Quality Improvement in Health Care
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• v.7 no.1
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• pp.118-131
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• 2000

Background : A continuous healthcare quality improvement is needed to provide high quality healthcare service as well as to maintain trust in terms of satisfying the needs of the patients. Recently it also became an essential issue. in hospital management, recognized for it's competitive potentiality among healthcare organization groups. This study was conducted to analyze patient complaints and issues received by the Quality Improvement Department. Its purpose is to improve healthcare qualities within the hospital, as well as establish policies and appropriate strategies in hospital management. Method : From July 1st to September 30th of the year 1999, we analyzed all complaints and issues made by various patients and their families, which were received through 24 hour phone consultation, numerous suggestion boxes, letters and E-mails, The issues were classified into 16 different categories based on a Patient Satisfaction Assessment Tool. All data were segregated according to the departmental frequencies and their contents. To come up with for environmental and patient satisfaction improvement, all complaints or issues were communicated with hospital administrators, medical and nursing staff and employees. Comprehensive customer satisfaction activities including improving phone etiquette were discussed in Customer Satisfaction Team, CQI Team and each Department. All opportunities for improvement were implemented. Feedback actions were discussed. Results : A total of 317 cases were collected. Issues regarding parking and other accommodation facilities were most common complaints that were 14.5% of total. Issues regarding admission rooms (10.7%), admission procedures (10.7%), waiting room environment (8.8%), nurses and nurse assistants (7.6%), physicians (6.6%) and others (23%) followed. Thirteen of 45 departments received more than 8 complaints. The Nursing Department had the most complaint, receiving 9.8% of total complaints. Complaints regarding the Nursing Department were predominantly related to the environment of patient rooms. The Department of Psychiatry for phone etiquette (4.7%), Department of Otolaryngology for the nursing staff's attitude and phone etiquette (4.4%), and the Admission Department followed. As a part of efforts to improve patient satisfaction, a new parking structure was built and reallocation of the parking space was done. Renovation of other accommodation facilities were carried out by hospital administration, Monthly phone call and answering attitude survey was done by QI Department. Based on this survey we made a phone etiquette manual and distributed throughout the hospital. Compare to the last year, Patient Satisfaction Index measured by Korea Productivity Center using National Customer Satisfaction Index was improved 7 points. According to our organization's own study, we confirmed the phone etiquette was improved 11% than last year. Conclusions : Issues related to parking and other accommodation facilities ranked first followed by complaints made regarding the patient care area, the admission and cashier process, and nurses' and doctors' attitude. The Nursing and Psychiatry Departments need improvement regarding phone etiquette. Results were shared and played a vital role in policymaking and strategic planning of the hospital. It is imperative that we keep our database updated by listening to and solving the needs of each patient. The CQI activities can be achieved only by full commitment of the hospital top management supported by related personal.