• 대한환경공학회지
• /
• 제34권8호
• /
• pp.574-582
• /
• 2012

이 연구에서는 우리나라에서 유기성 슬러지의 배출량이 많은 6개 주요 산업 업종의 54개 사업장에서 채취한 98개 폐수처리 슬러지에 대하여 PAHs 함량을 조사하였다. 슬러지에 대한 해양배출허용기준과 비교시 C업종의 슬러지는 Nap에 대하여 제1기준과 제2기준을 모두 초과하는 시료가 1건, PC업종의 슬러지에서 Ant와 Fla에 대하여 제2기준을 초과하는 시료가 1건 있었다. ${\Sigma}_{16}PAHs$는 PC> C > CD> PP >WS > FB업종의 순으로 높았다. 슬러지의 육상 이용시 ${\Sigma}_{16}PAHs$ 함량농도를 규제하는 EU와 덴마크의 기준과 비교하였을 때 EU의 기준은 PC업종에서 1건, 덴마크 기준은 C업종과 PC업종에서 각 1건의 시료가 초과하였다. 7종 발암성 PAHs에 대한 ${\Sigma}_7PAHs$은 상대적으로 PC, CD, C업종에서 높게, PP, WS업종에서 낮았으며, FB업종에서는 검출되지 않았다. 슬러지에서의 PAHs의 농도에 대한 ANOVA 분석결과 발생업종과 채취시기에 의한 영향은 없는 것으로 나타났다. 개별 PAHs간 상관분석결과 4-ring 이상의 HMW PAHs 농도간에 상관성이 높았다. ${\Sigma}_{16}PAHs$와는 0.7 이상의 높은 상관성을 갖는 PAHs는 Acy, Ant, Fla, B(a)A, B(f)F, B(a)P 이었다. 주성분분석의 결과 98개의 슬러지는 전체 데이터의 약 70%의 설명력을 갖는 두 개의 주성분에 의해 세 개의 그룹으로 특성별로 분리될 수 있었다. 국내/외 선행연구와의 비교 결과 ${\Sigma}_{16}PAHs$는 스위스의 연구 결과와 비슷하였다.

• Tuberculosis and Respiratory Diseases
• /
• 제44권1호
• /
• pp.154-161
• /
• 1997

배경 : 장기적인 흡연에 의한 영향은 잘 알려져 있으나 흡연 후 운동시 심폐기능에 미치는 효과에 대해서는 아직 많은 연구가 없다. 따라서 운동시 흡연이 심폐기능에 미치는 즉시 효과를 보기 위하여 본 연구를 시행하였다. 방법 : 심폐질환이 없는 건강한 성인 흡연남자 21명을 대상으로 하였으며 운동부하검사 전에 폐기능검사 등 기본검사를 시행하였다. 검사 첫날에는 흡연을 하지않고 산소만을 흡입한 뒤 운동부하 검사를 시행하였고 다음날에는 2시간에 걸쳐 10개를 피운 뒤 운동부하검사를 하여 양군간에 운동검사 지표를 비교분석하였다. 결과 : 1. 대상군의 기저 폐기능 검사상 모두 정상이었으며 운동 전후 양군 간에 유의한 차이는 없었다. 2 최대 운동 부하 검사 후 최대산소섭취량은 $2.479{\pm}0.338$ L/min 에서 $2.289{\pm}0.344$ L/min로 유의하게 감소하였으며 무산소 역치는 통계학적 유의성은 없었으나 $1.391{\pm}0.297$ L/min에서 $1.363{\pm}0.302$ L/min으로 감소하는 경향을 보였다. 3. 호흡예비력과 최대운동부하시 MVmax는 통계적 유의성은 없으나 최대운동 부하후 증가하는 경향을 나타냈으며 $V_D/V_R$, $V_EV_{CO2}$, 및 호흡수는 운동 전후 양군 간에 유의한 차이가 없었다. 4. $O_2$ pulse는 $14.76{\pm}2.46$ ml/min/beat에서 $13.25{\pm}2.03$ ml/min/beat로 유의하게 감소하였다 HRmax는 $170.4{\pm}10.9$ beats/min에서 $172.4{\pm}12.9$ beats/min로 통계적 유의성은 없으나 증가하는 경향을 보였으며 심박수예비력은 운동 전후에 양군 간에 유의한 차이가 없었다. 결론 : 흡연은 운동능에 즉시효과를 나타내며 이는 폐환기능보다는 체내 혈중 HbCO치의 상승 혹은 운동에 따른 혈류 장애에 의한 심장기능의 영향에 기인하는 것으로 사료된다.

• 농약과학회지
• /
• 제17권4호
• /
• pp.314-334
• /
• 2013

곡물류 모니터링 시료인 현미, 보리, 옥수수 3가지 작물을 대상으로 보편적으로 많이 사용되고 등록된 농약을 조사, 76종을 선정하여 QuEChERS AOAC Official 2007. 01. 법과 변형된 QuEChERS 법으로 LC-MS/MS를 이용하여 회수율 시험을 비교하였다. 1% acetic acid를 사용하여 추출하는 QuEChERS AOAC Official 2007. 01. 법의 0.05, 0.2 mg/kg 회수율 결과는 현미 32.4~139.0%, 보리 24.2~123.7%, 옥수수 29.0~117.2%였고, 그 중 sulfonylurea 계통인 azimsulfuron, ethoxysulfuron, flucetosulfuron, imazosulfuron에 대해 회수율이 낮게 나오는 문제가 있었으며, 이들 농약의 평균 회수율은 53.3%였다. 이런 문제를 해결하기 위해 QuEChERS 법의 추출용매를 1% formic acid가 함유된 acetonitrile 용매로 바꾼 결과, 0.05, 0.2 mg/kg 수준의 회수율은 현미 73.2~132.2%, 보리 80.9~136.8%, 옥수수 66.6~143.5%였으며 변이계수는 모두 10% 미만이었다. 문제시 되었던 sulfonylurea 계통의 농약의 회수율도 53.3%에서 90.5%로 증가하였다. 검출한계(limits of detection, LOD)와 정량한계(limits of quantification, LOQ)는 현미 0.24~1.92, 0.79~65.74 ng/g, 보리 0.12~21.12, 0.36~63.36 ng/g, 옥수수 0.28~100.8, 0.86~302.4 ng/g이었다. 변형한 QuEChERS 법을 모니터링 시료 현미, 보리, 옥수수에 적용하여 98개 시료를 분석한 결과 36개의 시료에서 26종의 농약이 검출되었다. 검출 농도가 가장 높은 농약은 tricyclazole로 1.17 mg/kg로 조사되었다. 변형한 QuEChERS법으로 전처리를 하여 질량분석기 뿐만 아니라 현재 많이 보급된 검출기인 ECD, NPD 및 UPLC에서도 분석이 가능한지 실험하였고, 현미, 보리, 옥수수의 평균 회수율은 ECD는 65.3~130.3%, NPD는 61.6~133.0%로 대부분의 농약들이 잔류농약 검색용을 목적으로 하는 다성분 분석의 기준인 70~130% 이내의 회수율과 30%의 미만의 변이계수 조건을 만족하였다.

• 대한인간공학회지
• /
• 제35권4호
• /
• pp.293-305
• /
• 2016

Objective: This study aims to measure cognitive load levels by analyzing the EEG of Koreans and foreigners, when they read a Korean text with care selected by level from the grammar and vocabulary aspects, and compare the cognitive load levels through quantitative values. The study results can be utilized as basic data for more scientific approach, when Korean texts or books are developed, and an evaluation method is built, when the foreigners encounter them for learning or an assignment. Background: Based on 2014, the number of the foreign students studying in Korea was 84,801, and they increase annually. Most of them are from Asian region, and they come to Korea to enter a university or a graduate school in Korea. Because those foreign students aim to learn within Universities in Korea, they receive Korean education from their preparation for study in Korea. To enter a university in Korea, they must acquire grade 4 or higher level in the Test of Proficiency in Korean (TOPIK), or they need to complete a certain educational program at each university's affiliated language institution. In such a program, the learners of the Korean language receive Korean education based on texts, except speaking domain, and the comprehension of texts can determine their academic achievements in studying after they enter their desired schools (Jeon, 2004). However, many foreigners, who finish a language course for the short-term, and need to start university study, cannot properly catch up with university classes requiring expertise with the vocabulary and grammar levels learned during the language course. Therefore, reading education, centered on a strategy to understand university textbooks regarded as top level reading texts to the foreigners, is necessary (Kim and Shin, 2015). This study carried out an experiment from a perspective that quantitative data on the readers of the main player of reading education and teaching materials need to be secured to back up the need for reading education for university study learners, and scientifically approach educational design. Namely, this study grasped the difficulty level of reading through the measurement of cognitive loads indicated in the reading activity of each text by dividing the difficulty of a teaching material (book) into eight levels, and the main player of reading into Koreans and foreigners. Method: To identify cognitive loads indicated upon reading Korean texts with care by Koreans and foreigners, this study recruited 16 participants (eight Koreans and eight foreigners). The foreigners were limited to the language course students studying the intermediate level Korean course at university-affiliated language institutions within Seoul Metropolitan Area. To identify cognitive load, as they read a text by level selected from the Korean books (difficulty: eight levels) published by King Sejong Institute (Sejonghakdang.org), the EEG sensor was attached to the frontal love (Fz) and occipital lobe (Oz). After the experiment, this study carried out a questionnaire survey to measure subjective evaluation, and identified the comprehension and difficulty on grammar and words. To find out the effects on schema that may affect text comprehension, this study controlled the Korean texts, and measured EEG and subjective satisfaction. Results: To identify brain's cognitive load, beta band was extracted. As a result, interactions (Fz: p =0.48; Oz: p =0.00) were revealed according to Koreans and foreigners, and difficulty of the text. The cognitive loads of Koreans, the readers whose mother tongue is Korean, were lower in reading Korean texts than those of the foreigners, and the foreigners' cognitive loads became higher gradually according to the difficulty of the texts. From the text four, which is intermediate level in difficulty, remarkable differences started to appear in comparison of the Koreans and foreigners in the beginner's level text. In the subjective evaluation, interactions were revealed according to the Koreans and foreigners and text difficulty (p =0.00), and satisfaction was lower, as the difficulty of the text became higher. Conclusion: When there was background knowledge in reading, namely schema was formed, the comprehension and satisfaction of the texts were higher, although higher levels of vocabulary and grammar were included in the texts than those of the readers. In the case of a text in which the difficulty of grammar was felt high in the subjective evaluation, foreigners' cognitive loads were also high, which shows the result of the loads' going up higher in proportion to the increase of difficulty. This means that the grammar factor functions as a stress factor to the foreigners' reading comprehension. Application: This study quantitatively evaluated the cognitive loads of Koreans and foreigners through EEG, based on readers and the text difficulty, when they read Korean texts. The results of this study can be used for making Korean teaching materials or Korean education content and topic selection for foreigners. If research scope is expanded to reading process using an eye-tracker, the reading education program and evaluation method for foreigners can be developed on the basis of quantitative values.

• 한국정보시스템학회지:정보시스템연구
• /
• 제24권2호
• /
• pp.23-52
• /
• 2015

연구 목적 본 연구의 목적은 그린 기술의 채택 현상을 디지털 지식의 제공 여부로 이해하는 것이다. UTAUT2를 이론적 기반으로 하되 디지털 옵션 이론과 결합하였다. 특히 일반적인 UTAUT2 관련 연구들이 IT자체에 대한 수용 현상을 설명하기 위해 사용된 것과는 달리 본 연구에서는 IT의 산물인 디지털지식이 그린 기술이라는 대상을 채택하는데 긍정적인 영향을 주는지에 대해서 초점을 두었다. 연구설계/방법론/접근법 UTAUT2를 근거로 하되 그린 기술의 채택 현상을 설명하는데 유용한 요인들을 파악하기 위하여 내용분석을 실시하였다. 그 결과로 본 연구에서는 그린기술을 위한 수정된 UTAUT2 모형을 개발하였으며 그에 맞는 36개의 설문 문항을 개발하였다. 각 문항의 측정은 리커트 7점 척도를 채택하였다. 한 기관의 패널 자료로부터 총402명의 유효한 설문을 획득하였다. 사전 검증을 마치고 획득한 설문결과를 PLS 2.0M3와 SPSS 20.0을 이용하여 분석하였으며 가설검증을 위해 구조방정식 분석을 수행하였다. 결과 통계분석 결과 개발된 UTAUT2 수정 모형은 수요자들의 그린기술 채택 현상을 적절히 설명하는 것으로 실증분석 결과 나타났다. 사회적 영향은 전통적인 UTAUT나 UTAUT2에서 사용하는 효용가치나 쾌락가치보다 그린기술의 채택하는 맥락 하에서의 수용 행위를 더 잘 설명하고 있었다. 또한 디지털 지식과 그린기술의 채택, 즉 환경 친화적 제품에 대한 태도에 영향을 주는 요인들 사이의 인과관계는 유의한 것으로 판정되었다. 아울러 디지털 지식은 어떤 잠재적 사용자들이 그린기술을 잘 활용하고 있는 그들의 동료들로부터 학습하기 위해서 유용한 매체인 것으로 밝혀졌다.

• 지능정보연구
• /
• 제21권4호
• /
• pp.93-110
• /
• 2015

기존의 협업필터링 추천시스템 연구는 상품에 대한 고객의 평점(rating)이나 구매 여부 데이터로부터 하나의 프로파일을 생성하고 이를 기반으로 추천 성능을 향상시킬 수 있는 새로운 알고리즘을 개발하는 위주로 진행되어 왔다. 그러나 빅데이터 환경이 도래하면서 기업이 수집할 수 있는 고객 데이터가 풍부해지고 다양해짐에 따라, 보다 정확하게 고객의 선호도나 행태를 파악하는 것이 가능하게 되었고 이러한 데이터, 즉 퍼스널 빅데이터(personal big data)를 추천시스템에 활용하는 연구의 필요성이 대두되고 있다. 본 연구에서는 마케팅의 시장세분화 이론에 근거하여 퍼스널 빅데이터로부터 고객의 선호도나 행태를 다양한 관점에서 표현할 수 있는 5종의 다중 프로파일(multimodal profile)을 개발하고, 이를 활용하여 협업필터링 추천시스템의 성능을 개선하고자 한다. 제안하는 5종의 다중 프로파일은 프로파일 통합 유사도, 개별 프로파일 유사도 평균, 개별 프로파일 유사도 가중 평균이라는 세 가지 앙상블 기법을 통해 협업필터링의 이웃(neighborhood) 탐색과정에 적용된다. 실제 퍼스널 빅데이터에 본 연구에서 제안하는 방법론을 적용한 결과, 단일 프로파일을 사용하는 협업필터링 알고리즘보다 추천 성능이 상당히 개선되었으며 앙상블 방법 중에서는 개별 프로파일 유사도 가중 평균 기법이 가장 높은 추천 성능을 보여주었다. 본 연구는 빅데이터 환경에서 추천시스템을 개발하고자 할 때, 어떠한 성격의 데이터로부터 고객의 특성을 규명하는 프로파일을 만들고 이를 어떻게 결합하여 사용하는 것이 효과적인 지 처음으로 제안하였다는 점에서 그 의의가 있다.

• 근관절건강학회지
• /
• 제5권2호
• /
• pp.238-252
• /
• 1998

Reumatic arthritis is a disease with joint pain being one of the key symptoms. The patient suffers from the pain, stiff sensation and edema due to the inflammation taking Place In one or more joints. Accompanying these problems are fatigue, unusual exhaustion, fever, tachycardia and weakness. Inaddition, joints are often deformed and muscles shrink along with the progress of edema, coupled with depression and psychological instability resulting from the loss of the mobile function and limitations on the daily life. Some patients become fed up with the long and hard flight with the disease and just give up, which aggravates the symptoms. Others come to the hospital only when the conditions have become serious. We need to prevent these and guide the patients in the right direction. Against this backdrop, this study aims to look into the relations between the knowledge on the part of the patients together with their feeling of self-efficacy and the compliance. The results are expected to help the patients improve their life, In addition to providing useful materials for setting up appropriate plan for nursing intervention. The study was conducted by distributing questionnaire to 88 patients selected from the out-patient department of a university hospital in Inchon, from April 6 to 27, 1998. The following tools were used the yardstick of self-efficacy, developed in 1997 by the Society for the Health of Rheumatism Patients, was used for measuring the levels of knowledge and the feeling of self-efficacy. The degree of compliance was measured by the data collected from documents in addition to the results of the analysis of the interviews with the patients. The reliability of the tools was confirmed. In the analysis, the general characteristics were expressed in figures and percentages. The levels of knowledge, feeling of self-efficacy, and compliance were expressed in the average values and standard deviations. The relations among the variables following the general characteristics were analysed by the t-test and one-way ANOVA. The Pearson correction coefficient was used for the analysis of factors. Multiple-loop analysis was used to identify the variables affecting the compliance. The following are the results of this study. 1. Among the 88 patients, 18 were men and the remaining 70 were women, with a ratio 1 : 3.87. Regarding the age groups, 23 were between 50 and 59 years old, with those between 50 and 69 accounting for 51.1% of the total. High school graduates or higher amounted to 58%. Religious patients was 67% or 59 persons. Fifty nine percent were unemployed, and 58.3% (49 persons) had two children or fewer. The period of suffering from rheumatism varied between 2 months and IS years, with 70% less than years. 2. The average figure In relation to the of knowledge was 17.63 points over 30 or 58. 76%, which means a medium level. 3. The average figure of the feeling of self-efficacy was 60.06 points. 4. The level of compliance was 3.26, which was above average. 5. The relation between the feeling of self-efficacy and compliance showed an "r" value of 0.37, which was significant. It means that the higher the feeling, the greater the compliance points. 6. The analysis of the knowledge level revealed that the difference is found only between the college graduates and junior-high graduates or lower. 7. The feeling of self-efficacy varied along with the age and education level. 8. The general characteristics of patients as discussed above did not show significant difference with the compliance. 9. Regarding the elements influencing the compliance, the number of children, period of suffering, income, age, feering of self-efficacy, knowledge, and compliance had 54% of significance. In conclusion, rheumatism victims can lead a better life if they are appropriately educated, based on efficient training program from the early days of the disease ; if they become able to manage themselves thanks to the training ; and if they are helped by a program focusing on the increase of the feeling of self-efficacy aimed at changing patient's behavior.

• 대한간호학회지
• /
• 제3권3호
• /
• pp.15-26
• /
• 1973

(Directed by Professor Hong, Shin Yong) Today, over seventy five Percent of the schools of nursing in Korea Provide a psychiatric experience in the basic curriculum. The psychiatric presents numerous major problems of adjustment to the student. The importance of positive attitudes toward the nursing care of psychiatric patients is recognized by the nursing profession. The purpose of this study was to determine the expressed attitudes of fifty-three nursing students toward their psychiatric affiliation. An attempt, also, was made to determine what implications these attitudes revealed relative to future program planning for students during the psychiatric nursing affiliation. A questionnaire, a Korean translation of the "psychiatric Nursing Attitude Questionnaire" by Milder Elizabeth Fletcher, was administered to fifty-three nursing students from three schools of nursing in Seoul, Who had completed a four-week psychiatric affiliation in a large mental hospital during Mar. 19, 1973 to May 19, 1973. The questionnaire of 100 statements was administered in the following way: (1) Part 1, Preconceptions. was. given in individual conferences with each subject, during the first few days of their affiliation, and again during the final week of the affiliation. The responses to Part Ⅰ were oral. (2) Part Ⅱ , Expectations, Part Ⅱ, Personal Relations, Part Ⅳ, Personal Feelings, and Part V , Attitudes and Activities of Patients were given to all of the subjects in a group meeting during the second week of the affiliation, and again. during the fourth week at the termination of the affiliation. Responses to Parts B, B, n, and f, wire written. Each of the 100 statements of the questionnaire was considered to be either Positive or Negative. A favorable response was assigned the Positive value of land an unfavorable response was assigned the Negative value of O. The coefficient of correlation was computed between the two sets of scores for the fifty-three nursing students., The mean score, the standard deviation, and the differences in the means on each of the five parts of the questionnaire were computed and the relationships calculated by a t-test. The results. of the study were as follows: 1. There was no significant correlation between the two sets of scores for the fifty-three nursing students during the four-week psychiatric affiliation. (r=573) 2. There was no significant difference in the mean scores between the first and final tests for any of the five parts of the questionnaire. 3. The Part.1, Preconceptions, data indicated nursing students enter the psychiatric affiliation with certain attitudes and preconceptions toward tile psychiatric affiliation which affect their psychiatric nursing experience, 4. The Part Ⅰ, Expectations, data indicated inappropriate expectations of students related to lack of experience, Lack of pre-psychiatric affiliation orientation, lack of social understanding, and feelings of insecurity. 5. The Part Ⅲ, Personal relations, data indicated some students have negative attitudes in personal relations with normal people in respect to psychological security and social responsibilities. 6. The Part Ⅳ, Personal feelings, data indicated nursing students have psychological insecurity & inappropriateness. 7. The Part Ⅴ, Attitudes and activities of patients, data indicated nursing students have negative attitudes of fear and frustration due to the psychotic behavior of certain patients in certain situations. 8. The data indicated preconceptions are predominate in unfavorable attitudes of students toward psychiatric nursing affiliation. Further researches indicated in the following areas: 1. Because of the limited number of students in this study, similar studies should be performed with larger groups for further validation of the results. 2. Because of the findings concerning the influence of the opinions of people in close contact with the students, similar studies of the attitudes of the staff in nursing schools, attitudes of graduate nurses and attitudes of the public should be done to determine weakness and strengths of present programs.

• 대한치과보철학회지
• /
• 제33권3호
• /
• pp.467-491
• /
• 1995

In order to analyze the occlusin of intercuspation with maximun bite force, fifteen healthy adult subjects with the ages 23 to 27 were studied(Group1 ; 5-normal occlusion with Angle's Class1, Group2 ; 5-Angle's Class2 malocclusion, Group3 ; 5-Angle’s Class3 malocclusion). Head Position was fixed with occlusal plane paralleling to horizontal line and occlusal registration r cord was made with polyether rubber impression material(Ramitec, ESPECo. West Germany). After all subject were trained for maximum intercuspation at least 5 times, occlusal registration procedure was repeated for this study. Lower posterior rubber occlusal registration records were sliced with 1mm thickness using precision metal sliding channel(Hitachi Ind. Co., Japan). Gross sectional drawings were traced from occluding view of upper and lower posterior teeth on the rubber slices using digitizer, and superimposed for the determination of each drawing distance(Superimposed Rubber Pattern Method). Based on superimposed rubber pattern drawings, total area of occlusal view, sum of each area of the 5 divided occlusal contact provinces and its ratio, total area and number of occlusal contact area were determined to elucidate occlusal stability in the normal and abnormal occlusion groups. The data were analysed by t-test(p=0.05) to determine statistical significance. The obtained results were as follows : 1. Group1 showed the largest standard area with occlusal view of the lower posterior teeth and Group3 showed the smallest area. There was a significant difference between Group2 and Group3(p=0.025), and Gropu1 was not statistically different for both Group2 and Group3. 2. Means and ratio of the under 2.0mm area(D) and ratio showed $197.49mm^2$, 59.76% in Group1, $188,69mm^2$, 56.10% in Group2, and $174.23mm^2$, 55.76% in Group3. The results that Group1 has the most area/ratio and Group3 has the least area/ratio can be considered Group1 is the most advantageous for masticatory effective area, and Group3 is the least adnantageous. 3. Means and ratio of the under 1.0mm area(C) were $198.96mm^2$, 42.65% in Group1, 123.06$mm^2$, 46.58% in Group2, and $92.24mm^2$, 29.52% in Group3. These data means that Group1 is the most advantageous in terms of masticatory effective area and Group3 is the least. 4. Means and ratio of the under 0.5mm area(B) were $86.68mm^2$, 26.68% in Group1, $62.98mm^2$, 18.71% in Group2, and $36.44mm^2$, 11.66% in Group3. These can also be considered Group1 is the most advantageous for masticatory effective area and occlusal stability. 5. Means and ratio of the under 0.05mm area(A) were $30.92mm^2$, 9.21% in Group1, $14.31mm^2$, 4.25% in Group2, and $7.59mm^2$, 2.43% in Group3. The area ratio of the each subject group was(4.1) : (1.9) : (1)and the data of the under 0.05mm area has the intimate relationship with inter-group and intra-group data/ratio. 6. First molar showed the most occlusal contact points in all subject group and Group1 showed somewhat uniformly distributed occlusal contact point except first premolar. In Group2, all contact point in posterior teeth showed significantly reduced distribution except first molar. Group3 showed evenly distributed contace points in first and second molars.

• CRM연구
• /
• 제3권2호
• /
• pp.43-68
• /
• 2010

본 연구는 최근 대학경영에 있어서 '고객'이라는 개념의 인식과 고객지향적 경영전략의 중요성이 확대됨에 따라 대학산업에 적합한 전사적 CRM 전략을 본격적으로 논의하기위한 토대로써 대학의 유형별 CRM 전략 요소의 차이점을 검증하고자 하였다. 이를 위해 CRM 전략의 핵심 프레임워크인 CRM 프로세스(CRM Process)와 고객자산가치 운영요소(Customer Equity Drivers) 이론을 중심으로 대학경영에 적합한 CRM 전략요소 측정도구를 개발하고, 대학의 평가순위과 대학의 소재 지역에 따라 구분되는 12가지 대학유형간의 차이를 다변량 분산분석 (MANOVA)을 통해 검정하였다. 분석결과, CRM 프로세스 활동과 고객자산가치 요소들의 수준이 대학의 평가순위 그룹유형에 대해서는 유의한 차이가 있지만, 대학의 소재 지역 그룹유형에 대해서는 통계적으로 유의한 차이가 존재하지 않았다. 즉, 관계획득활동과 관계강화활동이 상위권 대학과 하위권 대학에서 유의하게 차이가 나는 것을 알 수 있었고, 고객자산가치 요소 중 상위권 대학의 브랜드가치와 관계가치는 중위권 대학 및 하위권 대학과 유의한 차이가 발견되었으며, 또한 상위권 대학의 제품/서비스 가치(구매가치)는 하위권 대학의 구매가치와, 그리고 중위권 대학의 브랜드 가치는 하위권 대학의 브랜드 가치와도 분명한 차이가 존재한다는 것을 알 수 있다.