• Title/Summary/Keyword: Quantitative Management

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Quantitative Measurement of Frustration for Multitasking Environment (다중작업 환경에서 좌절감의 정량적 측정방법)

  • Jeong, Sungoo;Myung, Rohae
    • Journal of Korean Institute of Industrial Engineers
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    • v.43 no.3
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    • pp.176-183
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    • 2017
  • In recent years, studies about multitasking becomes more important. During multitasking, operators can feel frustration when they are interrupted during the task and frustration can affect operator's emotional state and performance. However there is no research on measuring the frustration quantitatively in multitasking environment. In this paper, we suggested quantitative measurement of frustration during multitasking. In order to measure the frustration, we made a mathematical representation with emotional decay model and the initial intensity of frustration based on cognitive closure theory. The amount of initial intensity could be represented as the ratio of actual remaining time to expected remaining time. By the experiment, we measured the frustration during the experiment and compared this values with values of frustration dimension of NASA-TLX. Finally we got the linear regression model with a good accuracy ($R^2=0.986$). This study contributes to measuring the emotion quantitatively by the relation of expected and actual remaining time in multitasking environment.

Quantitative estimation system development for project similarity (주요 건물군의 유사도 정량화 측정 시스템)

  • Lee, Eun-Ji;Choi, Byoung-Il;Ko, Yong-Ho;Han, Seung-woo
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2014.05a
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    • pp.162-163
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    • 2014
  • Operation and maintenance stage consists the largest portion of project life cycle cost. Appropriate management and analysis of such stages have massive effect on the total project cost. The effective prediction of optimized repair period is one of main factors in ㅌ management. However, it has been analyzed that the prediction of appropriate repair period revealed limitations in reliability. Therefore, this study suggests a methodology of repair period prediction by dividing finished projects into similar groups with same properties to be compared with the target project using quantitative variables.

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Case Studies of Risk Assessment in Analyzing Risks Associated with MSDS

  • Kim, Woo Jin;Jeong, Byung Yong
    • Journal of the Ergonomics Society of Korea
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    • v.32 no.1
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    • pp.153-158
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    • 2013
  • Objective: This study aims to suggest different approaches in analyzing risks associated with musculoskeletal disorders (MSDS) for risk assessment. Background: Upon concluding that the changes in the industrial environments have made it hard to regulate diverse risk factors, the government has implemented a policy for risk assessment. Method: This study has proposed a method, creating programs using Excel that perform qualitative or quantitative analysis, for evaluating risk factors in risk assessments and has applied this in manufacture and service industries. Results: To verify the validity of the developed program, risk assessment has been performed on restaurant chefs as an example. For quantitative evaluation, the study has suggested approaches using the results for REBA evaluation and the analysis report on the work scenes of a fitting-shop in a shipbuilding industry. Application: Constructing and adapting a system using Excel in evaluating risk factors for risk assessments as this study suggests, is expected to contribute to revitalizing risk assessments.

A Study for the Service Quality Audit System Development based on the Analysis of Airline Cabin Service Process (항공사 기내서비스 프로세스분석에 근거한 서비스품질 감사시스템개발에 관한 연구)

  • Lee, Chi-Min;Kim, Youn-Sung
    • Journal of Korean Society for Quality Management
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    • v.40 no.3
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    • pp.406-414
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    • 2012
  • Purpose: In this study, we developed a service quality audit system through analyzing service processes of airlines' cabin service. Methods: Applying the qualitative approach to service processes analysis; 'service blueprint' methodology was developed, providing airlines a blueprint for cabin service and applying the quantitative service quality audit approach called 'walk-through audit', an audit methodology tailored to airline cabin service called PCPA (Passenger Cabin Patrol Audit) was developed. Results: This study tried to apply both the qualitative and the quantitative methodologies to develop service quality audit checklist and tried to develop details to systemize them into a new methodology. Conclusion: This study will be helpful for Airline services improvement by providing 'service quality audit model', so as to find out the problems and share those with the stakeholders.

FUZZY REGRESSION TOWARDS A GENERAL INSURANCE APPLICATION

  • Kim, Joseph H.T.;Kim, Joocheol
    • Journal of applied mathematics & informatics
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    • v.32 no.3_4
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    • pp.343-357
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    • 2014
  • In many non-life insurance applications past data are given in a form known as the run-off triangle. Smoothing such data using parametric crisp regression models has long served as the basis of estimating future claim amounts and the reserves set aside to protect the insurer from future losses. In this article a fuzzy counterpart of the Hoerl curve, a well-known claim reserving regression model, is proposed to analyze the past claim data and to determine the reserves. The fuzzy Hoerl curve is more flexible and general than the one considered in the previous fuzzy literature in that it includes a categorical variable with multiple explanatory variables, which requires the development of the fuzzy analysis of covariance, or fuzzy ANCOVA. Using an actual insurance run-off claim data we show that the suggested fuzzy Hoerl curve based on the fuzzy ANCOVA gives reasonable claim reserves without stringent assumptions needed for the traditional regression approach in claim reserving.

Evaluation of Planning Transparence of User Interface Reflecting State Schemas (스키마 개념을 도입한 사용자 계획수립의 용이도 평가)

  • ;Yoon, Wan Chul
    • Journal of the Korean Operations Research and Management Science Society
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    • v.17 no.2
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    • pp.45-54
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    • 1992
  • It become increasingly important to design user interface to carry low complexity. The cognitive limitations of users severely restrict utility of highly intelligent but complex modern systems. Since humans are known to use schemas to reduce cognitive complexity, imposing good consistency to an interface design that may help that user form useful schemas will provide powerful control over the complexity. This present a research effort to develop a quantitative method for evaluating interface complexity that the user would experience planning his or her course of action. Taking into account the user's potential schemas, a quantitative measure based on information theory was develped to assess the navigational complexity. This approach does not rely on the subjective judgment of the researcher as most schemes dealing with user schemas do. The proposed method may benefit the rapid prototyping approach to design a better user interface by allowing handy assessment of the design.

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The Assessment System for DSM Investment Programs by KOGAS & KDHC (천연가스.지역난방 수요관리 투자사업 평가 시스템)

  • Park, Soo-Uk;Lee, Deok-Ki;Kim, Euy-Kyung;Jeon, Ho-Cheol
    • Proceedings of the SAREK Conference
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    • 2008.06a
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    • pp.226-230
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    • 2008
  • DSM Investment Programs are accomplished by KOGAS and KDHC, based on 'Article 15, Rational Energy Utilization Act'. By this act, suppliers are accomlishing DSM Investment Programs with much budget and contribute national DSM. However, there was no assessment systems for the quantitative evaluation of DSM Investment Programs in natural gas and district heating domains, yet. In order to overcome this problem, we constructed the assessment system which select quantitative programs, analyze impact factors, develop logic and equations and computerize this system. With this system, we can give objective and reliable output of DSM Investment Programs and evaluation tool to promote them efficiently. In this paper, we write the development process, method and utilization of this assessment system.

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Feature Analysis of Industrial Accidents in Manufacturing Business Using QUEST Algorithm (QUEST 알고리즘을 이용한 제조업에서의 산업재해 특성 분석)

  • Leem Young-Moon;Hwang Young-Seob
    • Journal of the Korea Safety Management & Science
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    • v.8 no.2
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    • pp.51-59
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    • 2006
  • So far, there is no technique of quantitative evaluation on danger related to industrial accidents. Therefore, as an endeavor for obtaining technique of quantitative evaluation, this study presents feature analysis of industrial accidents in manufacturing field using QUEST algorithm. In order to analyze feature of industrial accidents, a retrospective analysis was performed in 10,536 subjects (10,313 injured people, 223 deaths). The sample for this work chosen from data related to manufacturing businesses during three years $(2002\sim2004)$ in Korea. The analysis results were very informative since those enable us to know the most important variables such as occurrence type, company size, and occurrence time which can affect injured people. Also, it is found that classification using QUEST algorithm which was performed in this study is very reliable.

A Study on the Quantitative Risk Assessment Technique about Frequency and Severity of Occurrences through Accident Analysis in Laboratories (실험실의 사고분석을 통한 발생빈도 및 강도의 정량적 위험성 평가 기법에 관한 연구)

  • Kim, Jong-In;Rie, Dong-Ho;Choi, Soon-Young
    • Journal of the Korea Safety Management & Science
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    • v.10 no.4
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    • pp.39-46
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    • 2008
  • In this study, with the objects of 173 institutions of university and research institutions, investigation was carried out through visit investigation ar d questionnaire investigation. Frequency and severity of occurrences was acquired mainly through universities and research institutions which have reported occurrences of accidents to the Ministry of Education, Science, and Technology. Quantitative danger evaluation was conducted through frequency and strength of occurrences. Case study was carried out by selecting bio science laboratory of university and as the result of this study, degree of danger among the inspection objects of bio science laboratories, laboratory work place was evaluated as the most dangerous with the scores of 155.00 and as the result of average danger level, compression gas cylinder was evaluated as the most dangerous with the scores of 6.4000.

A Study on Quantitative Performance Index for Phase-Change Cooling Systems (상변화 냉각시스템의 정량적 성능지수 연구)

  • Jang, Myeong-Eon;Song, Hye-Eun
    • Journal of the Korea Institute of Military Science and Technology
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    • v.23 no.3
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    • pp.237-245
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    • 2020
  • In this paper, I introduce Phase-Change Cooling for thermal management of high power devices that can be applied to High Power Laser and Electric Propulsion Systems which are composed of multiple distributed superheat sources. Phase-Change Cooling can be good used to efficient cooling of their heat sources. Phase-Change Cooling has extremely high efficiency of two-phase heat transport by utilizing heat of vaporization, relatively low flow rates and reduced pumps power. And I suggest TPI(Thermal Performance Index) which is a quantitative performance index of Phase-Change Cooling for thermal management. I quantify the performance of Phase-Change Cooling by introducing TPI. I present the test results of TPI's changing refrigerant, heat sink and flow rate of the Phase-Change Cooling system through the experiments and analyze these results.