• Journal of the Korea Society of Computer and Information
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• v.23 no.12
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• pp.233-240
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• 2018

In this study, variables were constructed based on prior research to examine the impact of information system quality (information quality, system quality, service quality), customer value and satisfaction in hotel comparison site. The samples consist of 205 survey data drawn from hotel comparison site users. The collected data were analyzed by SPSS 24.0 and AMOS 21.0. According to results of the reliability and validity test, all were found reliable, and all items were included. The results are as follows: first, Among the information system quality (information quality, system quality, and service quality) of the hotel comparison site, the information quality and service quality have positive effects on customer value. Second, the information system quality(information quality, system quality, and service quality) of the hotel comparison site has a positive effect on customer satisfaction. Third, the customer value of the hotel comparison site has a positive effect on customer satisfaction.

• International Journal of Quality Innovation
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• v.7 no.1
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• pp.90-97
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• 2006

The process of producing software differs in many aspects from that of traditional manufacturing. Software is not manufactured in the classical sense. Development of software more closely resembles the development effort that goes into design new product [1-3]. In this article, we first describe the foundations of process improvement, which all processes can share. The process improvement differences between software and manufacturing process are then discussed, and a defect driven process inspection and improvement is introduced. Based on the discussion, two experiments were designed and the results of the results were collected. Through the comparison, we found that some efficient quality improvement approaches can be easily adapted in the software improvement and that the inspection efficiency is also significant.

• Journal of Korean Society for Quality Management
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• v.32 no.3
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• pp.166-181
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• 2004

The aircraft production quality management system in Korea has been implemented to support the developmental phase of Korean aircraft industries, from overhaul of the aircraft and engines to development of military trainer aircraft. After the deletion of the Mil-Q-9858A standard in 1996, Korean aerospace companies established ISO 9001 and AS 9100 as their basic aerospace quality management system specifications. These quality standards were adopted in the same period of time by other leading international aircraft manufacturing companies. This paper presents a future direction on the improvement of quality management systems for Korean aircraft production company by considering (1) Korean governments strategy for the development of Korean aircraft Production industries, (2) short and long term business plan of Korean aerospace industries, and (3) benchmarking leading international company's quality management systems.

• Journal of Korean Society for Quality Management
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• v.38 no.2
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• pp.202-211
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• 2010

Many Asian countries operate the national quality award systems. Most of the evaluation criteria of the award systems are generally based on the MalCom Baldrige National Quality Award System of U.S.A. which started since 1987. But their operation systems for awards are different by countries. Comparing the differences among them can give a good benchmark for Korean Quality Award systems. There are poor empirical results that the Korean Quality Awards systems improve the performances of the organizations awarded. This paper proposes some suggestions for the effective operations of Korean quality award systems through the comparison among Asian countries' awarding systems.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.34 no.3
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• pp.79-89
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• 2011

Since commercial operation of Kori-1 nuclear power plant in 1978, twenty units are under operation and six units are under construction at 2011 present. Nuclear power become a main energy source in our country. However, the plant was constructed by a USA vendor in its beginning period, the Quality Assurance requirements of USA was applied. Even though Quality Assurance requirements were newly established to the Korea Atomic Energy Act, its contents are quite similar to those of USA. And 10 CFR 50 App.B, ASME NQA-1 apply to most of nuclear industries as a quality assurance plan. In this paper, Quality Assurance requirement of domestic nuclear industries has been investigated and applicable method of ISO Quality Assurance application to the nuclear industries is suggested by a comparison ISO 9000 and nuclear quality assurance specification.

• Transactions of the Korean Society for Noise and Vibration Engineering
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• v.20 no.8
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• pp.774-781
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• 2010

In Korea, the high-speed train is one of the most important mass transportation. Due to its fast speed, the interior noise level is high and it is one of major reason for passenger complaints. In this study, the response of passengers to interior noise was evaluated using sound quality parameters. The effects of various parameters, such as train types, travel speed, rail road, on the calculated sound quality were investigated. The characteristics of interior noise were identified. The obtained results were compared to auditory experimental data. For precise comparison of noises of similar loudness but with different characteristics, paired comparison method was used. From the comparison, important parameters that have influence on the annoyance and loudness of the noise were determined.

• Journal of Korean Society for Quality Management
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• v.40 no.4
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• pp.589-598
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• 2012

Purpose: Determination of the importance values of quality attributes is very important to integrate the Kano model with QFD. A new method to determine the importance values of quality attributes is proposed. Methods: ASC(Average Satisfaction Coefficient) is proposed in order to determine the importance values of quality attributes. To evaluate the effectiveness of ASC, a case study of modern TV sets is conducted, and the performance of ASC is compared with direct importance evaluation and AHP pairwise comparisons. Results: The result of ASC application is similar with those of direct importance evaluation and AHP pairwise comparison. Conclusion: ASC is an effective instrument to determine the importance values of quality attributes. It doesn't need a cumbersome process like AHP pairwise comparison, and can be calculated using the data for the conventional Kano model.

• Journal of the Korean Data and Information Science Society
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• v.19 no.3
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• pp.801-809
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• 2008

Nowadays almost all universities are endeavoring to improve the quality of education offered. The quality of education that is provided should be measured beforehand. This study examined three methods, SERVQUAL, SERVPERF and Lee and Yun(2004)'s method of measuring service quality: SERVQUAL, SERVPERF are well known and the most commonly used measurement of the quality of education offered and the Lee and Yun(2004)'s method measures service quality using fuzzy numbers. As a result of this research, SERVQUAL was proven to be the most efficient method to measure the quality of education offered. Even though, more actual analysis related to this study should be followed, the research is meaningful in a way that it provided clues and reasons for the study.

• Journal of Korean Academy of Nursing
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• v.42 no.7
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• pp.947-956
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• 2012

Purpose: To investigate the effect of progressive resistance training (PRT) on body composition, physical fitness, quality of life, lipid and nutritional profile of patients on hemodialysis (HD). Methods: A non equivalent comparison group pretest and posttest design study was used with 40 participants who were randomly assigned to the exercise group (20 participants) and the comparison group (20 participants). The exercise group received PRT for 30 minutes per session, 3 sessions a week, for 12 weeks, while the comparison group received usual care. The PRT consisted of upper and lower body exercises using elastic bands and sandbags. Outcome measures evaluated were: body composition, physical fitness, quality of life, and lipid profile. Results: Skeletal muscle mass, grip, leg muscle strength, and quality of life all improved significantly in the exercise group. Body fat rate, total cholesterol and triglyceride rate decreased significantly in the exercise group. Conclusion: These results suggest that PRT improves body composition, physical fitness, quality of life, and lipid profile of patients on HD. PRT using elastic bands and sandbags can be utilized as part of a regular care plan for these patients.

• Health Policy and Management
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• v.30 no.1
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• pp.131-138
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• 2020

The purpose of this study was to compare the health status of South Korea with those of Organization for Economic Cooperation and Development (OECD) countries and examine the trends. Position vAlue for Relative Comparison (PARC) was used as a gauge for comparison, and five sectors of the health care system were measured: demand, supply, accessibility, quality, and cost. The Mann-Kendall test was used as a statistical analysis method to examine trend of PARC values obtained from 2000 to recent years. According to the results, the demand, supply, accessibility, and quality sectors were higher than the OECD average, while the cost was lower than the average. However, there is a recent trend of sharp increases in health care costs. Some indicators: health employment, quality of primary care and mental health care were lower than the OECD average, and health determinants showed a worsening trend. Therefore, policy-makers need to take this into account and make efforts for sustainable health care.