• Title/Summary/Keyword: Quality assurance systems

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A Study on the Prevention System of Mixed Assembly Under the Part of Supply Chain Management using Uncommon BOM (SCM에서의 효율적인 혼입방지시스템에 대한 연구)

  • 강민식;김재련
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.24 no.69
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    • pp.13-22
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    • 2001
  • The efficient quality assurance system to prevent mixed assembly in introduced in this paper, It supports JIT(Just-In-Time) based Kanban and demand pull system. A new system is designed for the synchronized production and quality assurance using barcode and production kanban card, And the performance improvement method for the stable and fast response of the proposed system is suggested in this paper also. As the result of the proposed system, we improved production status visibility and quality traceability.

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Suggestion for Proper Quality Assurance Type Classification Criteria of Military Supplies (군수품의 적정 품질보증형태 분류를 위한 제언)

  • Ahn, Nam-Su;Kim, Sung-Gon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.3
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    • pp.648-654
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    • 2018
  • Currently, the Defense Agency for Technology and Quality (DTaQ), which is responsible for the quality assurance of military supplies, divides munitions into four categories, in order to conduct its governmental quality assurance activities, including product examination, process review and system audit. However, these 4 categories may differ depending on the related organizations' (e.g. Defense Acquisition Program Administration, munitions manufacturing) military requirements. Therefore, in this study, appropriate classification criteria for munitions are suggested for the sake of the efficient procurement, production and quality assurance of military supplies. We investigated the item classification system of the Public Procurement Service, which is a similar organization to the DTaQ. We also compared the appropriate classification criteria with those of related organizations and identified the current status of munitions classification data according to the current standard. In addition, application samples are presented using the proposed quality assurance classification criteria. Finally, the classification criteria of military supplies proposed in this paper will contribute to improving the efficiency of government quality assurance activities.

Application of Systems Engineering in SURION R&D Project (수리온 체계개발에서의 시스템엔지니어링 적용사례)

  • Kim, Jin Hoon;Rhee, Dong Wook
    • Journal of the Korean Society of Systems Engineering
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    • v.10 no.1
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    • pp.81-86
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    • 2014
  • Systems Engineering application focused on requirement definition and management for SURION System Development Project is described in this paper. To perform the development process effectively based on systems engineering processes; Requirements Definition, Design Review, Configuration Management, Quality Assurance, Data Management, are applied in this project. In this processes, the Stakeholder's Requirements are transferred to Specifications verified with design reviews, prototyping inspections, and integration tests. All engineering data, especially verification plan & results are recorded, and traced to each requirements of system specification in Surion database. Therefore, it could be assured that all requirements of specification are evaluated and verified successfully in Surion Project.

A Study on the shift to the reliability-based defense quality policy (신뢰성 기반의 국방 품질정책 전환을 위한 방안 연구)

  • Jeong, Younggkwon;Yoo, Hanjoo;Song, Gwangsuk
    • Journal of Korean Society for Quality Management
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    • v.46 no.2
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    • pp.193-210
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    • 2018
  • Purpose: The purpose of this study is to escape from the existing defense quality policy focused on government-led quality assurance for mass-produced items and to secure quality reliability of weapon systems through a defense quality policy paradigm shift based on designing a verification systems anchored on reliability through the enhancement of military supply quality control in the development stage, the enhancement of quality responsibility of the manufacturing contractor and other methods. Methods: For the shift to the quality-based defense quality policy, the status and the problems of the status quo are analyzed and the direction of future defense quality policy is suggested based on literature review of the concept of reliability and reliability in the field of defense, on case studies of global corporations and their quality policies, on the background on quality assurance in defense, and on case studies of quality policies in other government organizations, Results: Based on the case studies of quality policies in global corporations and other government agencies, the importance of preventive quality control from the early development stages, quality control based on the reliability of the materials and parts, and shift of the quality policy to a certification system to achieve these objectives were highlighted. Conclusion: To secure reliability of weapon system quality, the quality policy must be shifted to a system focused on reliability-based design and verification and there is a further need to enhance the operational efficiency and capacity of DTaQ based on studies and evaluation of weapon system reliability.

Quality Assurance Strategy for AGO Program in Korea (AGD(통합치과전문임상의)교육 프로그램 질 보장 방안)

  • Shin, Je-Won
    • The Journal of the Korean dental association
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    • v.48 no.11
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    • pp.790-796
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    • 2010
  • Currently, KDA adopted new post-graduated program; advanced education general dentistry(AGD) for 3 years preparation. The AGO program provides the resident the opportunity to deliver the highest quality of comprehensive dental care to the broadest range of the population with a knowledge, comfort, and ease in treating the high risk patient. The purpose of this article is to study the assurance systems of AGO programs in USA and Japan and to suggest a piece of advice whether we choose the way of AGO program assurance system in Korea.

A Study on the Effects of Service Quality in Machine Security Systems on Customer Satisfaction (기계경비시스템의 서비스품질이 고객만족에 미치는 영향에 관한 연구)

  • Huh, Koung-Mi;Hong, Tae-Kyung
    • Korean Security Journal
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    • no.17
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    • pp.361-381
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    • 2008
  • Quality rating of machine security systems is difficult because both tangible and intangible services are included. However, still, the research template applied the SERVQUAL model with the intention of confirming machine security systems' service quality formation and experimentally inspecting the relationship between service quality and customer satisfaction. Therefore, the following highlights the experimental research outcomes and their implications for small-scale businesses utilizing machine security systems in the Daegu region. First, after observing whether the determining factors constitute service quality, four components were found to have significant influence on customer satisfaction. Additionally, in observing any differences in their influences, the following in order were observed as having influence on customer satisfaction: empathy, assurance reliability, responsiveness, and tangibility. Moreover, though companies‘ newest facilities and equipment are important, it can be concluded that a company employees’ prudent consideration, individual interest, reliability, and assurance for the customer carry greater importance. Secondly, though we intended to survey machine security systems by employing the SERVQUAL model, determinant factor analysis results found applying SERVQUAL model in its original state a challenge. According to results from determinant factor analysis, the basis for forming service quality is determined by assurance reliability, empathy, tangibility, and responsiveness. Furthermore, in future research, while more accurately distinguishing between assurance and reliability, a more appropriate model must also be considered for modification in domestic machine security system industry‘s service quality evaluation.

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The Verification Method for Missing Software Standardization in Weapon System - Focused on Firmware (무기체계 소프트웨어 규격화 누락여부 검증 방안 - 펌웨어 중심으로)

  • Song, Chi-Hoon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.3
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    • pp.310-315
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    • 2021
  • In the case of weapon systems used by the military, defense standards are applied for economical and efficient procurement, management, and maintenance. Defense specifications are documents describing procedures and methods for determining whether technical requirements for products and services are consistent and apply to the production of weapon systems, quality assurance, and configuration management. Software is also subject to defense specifications, and is documented and managed in the same way as other defense specifications. Sometimes it happened to be standardized without some(or all) software. In this case, a competitive contract is impossible and it may affect the quality of weapon systems because the manufacturer arbitrarily changes the software without prior approval. So, software standardization is required, but it is very difficult to verify for firmware installed in hardware. This paper proposed a verification method for g software standardization, and we expect it will contribute to the efficient production and quality assurance of weapon systems.

Defect Detection and Cause Analysis for Copper Filter Dryer Quality Assurance (Copper Filter Dryer 품질보증을 위한 결함 검출 및 원인 분석)

  • SeokMin Oh;JinJe Park;Van-Quan Dao;ByungHo Jang;HeungJae Kim;ChangSoon Kim
    • Journal of Korea Society of Industrial Information Systems
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    • v.29 no.1
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    • pp.107-116
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    • 2024
  • Copper Filter Dryer (CFD) are responsible for removing impurities from the circulation of refrigerant in refrigeration and cooling systems to maintain clean refrigerant, and defects in CFD can lead to product defects such as leakage and reduced lifespan in refrigeration and cooling systems, making quality assurance essential. In the quality inspection stage, human inspection and defect judgment methods are traditionally used, but these methods are subjective and inaccurate. In this paper, YOLOv7 object detection algorithm was used to detect defects occurring during the CFD Shaft pipe and welding process to replace the existing quality inspection, and the detection performance of F1-Score 0.954 and 0.895 was confirmed. In addition, the cause of defects occurring during the welding process was analyzed by analyzing the sensor data corresponding to the Timestamp of the defect image. This paper proposes a method for manufacturing quality assurance and improvement by detecting defects that occur during CFD process and analyzing their causes.

Integrative Analysis on Service Quality and User Satisfaction of Wired and Mobile Internet: A Case Study in Korea

  • Cho, Sung-Bin;Sung, Min-Je
    • Management Science and Financial Engineering
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    • v.13 no.2
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    • pp.79-97
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    • 2007
  • This paper investigates the relationship of service quality and user satisfaction in the wired and mobile Internet services based on the integrative framework of both systems. Given a moderate level of reliability and validity, the commonly driven dimensions for measuring service quality include responsiveness, assurance, empathy, convenience, usefulness, and diversity. User satisfaction is measurable by the dimensions of communication/entertainment, finance/economics, location/geography, and information/consulting. We apply the MANOVA tests to evaluate whether each of the service quality dimensions has an overall influence on user satisfaction. Next, multiple regression analyses are conducted to check if unique positive effect exists between each combination of service quality dimensions and user satisfaction dimensions. The results show that service quality must be taken care of with respect to the assurance dimension in order to enhance customer satisfaction in the dimensions of location/geography, which will contribute to increasing the utilization of mobile service. For improving user satisfaction in the dimension of information/consulting, service quality must be supported with respect to assurance and empathy in the mobile Internet market, in addition to diversity, which is the only significant service quality in the wired Internet service.

Suggestions on Enhancing the Effectiveness of Government Quality Assurance Activities for Military Supplies in Production Stage (양산단계 군수품에 대한 정부품질보증활동 실효성 향상 방안)

  • Shin, Byung-Cheol;Hwang, Woo-Yull;Ahn, Nam-Su;Kim, Deok-Hwan;Lee, Gye-Lim;Jang, Bong-Ki;Byun, Jai-Hyun
    • Journal of Korean Society for Quality Management
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    • v.44 no.1
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    • pp.153-166
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    • 2016
  • Purpose: Government quality assurance (QA) activities in Korea, which is carried out by the Defense Agency for Technology and Quality, is not effective due to 1) the obscureness of the QA implementation method, 2) the gap between QA activities of provisions and those conducted in the fields, and 3) the variation in subjective judgement among the QA personnel. The purpose of this paper is to propose some suggestions to enhance the effectiveness of government QA activities for military supplies in the production stage. Methods: QA activities for military supplies are investigated and problematic aspects are deduced for the production stage. To secure the effectiveness of the QA activities, Defense Contract Management Agency of the United Sates is benchmarked and five improvement methods are presented. Results: Five improvement aspects are 1) reflecting special terms and conditions of government mandatory inspection in contract, 2) classifying QA personnel, 3) making use of data collection and analysis template compulsory, 4) providing checklist for process review, and 5) establishing guidelines for sampling plans for product examination. Conclusion: Suggestions of this paper can lead to consistency and balance in government QA activities, reducing military suppliers' complaints and enhancing the effectiveness of QA effort, and ultimately contributing to the quality improvement of military supplies.