• Title/Summary/Keyword: Quality assurance system

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Analysis of Quality Audit Points by the comparison of ISO/CD 9000-3 : 1995 and ISO 9001 : Quality System - Life Cycle Activities (ISO/CD 9000-3:1995와 ISO 9001의 비교를 통한 품질감사 점검사항 분석 :품질시스뎀 -생명주기 활동을 중심으로)

  • 이종무
    • Journal of the Korea Society of Computer and Information
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    • v.1 no.1
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    • pp.65-82
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    • 1996
  • The assurance of software product. which Is different to other products. is very complex because of Its characteristics. The use of objective development standards or guidelines and the confirmation to meet user's requirements are Important to achieve the software quality system. Moreover correct understanding of qualitv standards and continuous applications of check-points for qualify audit are necessary. ISO 9000 series. which are International standards. were made for the qualify assurance. Among them. ISO 9000-3 is the quality management and quality assurance standards for applying ISO 9001 to the design. development. supply. installation and maintenance of software. The newly revised ISO/CD 9000-3:1995 contains a lot of enforced changes within ISO 9001 framework - quality standards for manufactured products. This paper analyses the revised ISO 9000-3 by comparing it to ISO 9001. and derives quality audit points to use for qualify audit In future.

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A Case Study on Developing a Checking System of Gear Parts (기어 부품의 검사시스템 개발에 관한 사례)

  • Yun, Tae-Hong;Byun, Jai-Hyun
    • IE interfaces
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    • v.21 no.4
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    • pp.378-384
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    • 2008
  • Small sized companies have not been successful in systematically applying statistical process control because of insufficient human resources. In this paper we present a case study of automatic checking system for a small sized company which produces various types of gears. A systematic way of automatically measuring gears is proposed and statistical analysis methods are presented. To reduce variation in the measurement data, a standard operating procedure is also proposed. This case study can be helpful to quality assurance practitioners of small sized companies who are willing to develop checking or inspection systems for their products.

A Case Study on Quality Assurance Application of the Nuclear Hydrogen R&D (원자력수소 연구개발과제의 품질보증 적용 사례 연구)

  • Lee, Tae-Hoon;Lee, Ki-Young
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.4
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    • pp.114-121
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    • 2010
  • Traditionally Nuclear Research and Development (R&D) result has been big influence on other industries and societies and it requires large scale investments and study period. So it is essential to apply Quality Assurance (QA) for systematic R&D management. This paper investigates QA System for U.S. Nuclear R&D and reviews QA elements. Based on this investigation, we applied QA requirements to Nuclear Hydrogen R&D project, and the scope of application be enlarged as R&D stage in progress. We also present QA system improvement way through consideration for Nuclear Hydrogen Project's QA application. As the need for QA in R&D is expected to increase in the future, it is necessary to prepare guidelines for R&D QA.

An effective operating strategy for ISO quality system (ISO 품질시스템의 효율적인 운영전략)

  • 김원중;김재중
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.21 no.45
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    • pp.215-224
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    • 1998
  • Nowadays most companies are required to acquire the quality assurance system from domestic or foreign Certification Institute. However, There are many problems in interpreting the requirements and procedures. This study presents an effective operation scheme by addressing the inherent limits of the system, potential problems in operation, relationship with internal standardization of the company, and the functions of Quality Management that lack or are not considered enough in the ISO 9000 series.

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Controversial Point and Improvement Policy of the Certified System for Quality -Based on the Relation with ISO 9000 Series- (품질인증제도(品質認證制度)의 문제점(問題點)과 개선방안(改善方案) -ISO 9000번대(番代)와 연계(連繫)를 중심(中心)으로-)

  • Jo, Nam-Ho
    • Journal of Korean Society for Quality Management
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    • v.21 no.1
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    • pp.1-10
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    • 1993
  • The original purpose to introduce the system for quality certification by ISO 9000 series to our nation is basically promote the civilization interchanges among the various nations. we can't help regarding that the free trade is well performed to only a party and region to an agreement, but existed the possibility of being taken advantage of a means to the exclusive limiting import on the other regions. Under the considering the above situation, this study suggest that, the usuable policies of our domestic manufacturing corporations for acquiring the certification for the quality assurance of ISO 9000 series are as followings : 1) Using the civil and national diplomatic channel for the mutual assurance among the authorized agency of certification. 2) Gradually decreasing the difference between ISO 9000 and our nation in quality certification and solving the some problems as organizing the related research center. 3) In the post management of certified corporations, intentionally performing by using the authorized national agency from the ISO Headquarter and continuously reforming the related laws and regulations standardizing around the ISO series.

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Development of Rule-based Checking Modules for the Evacuation Regulations of Super-tall Buildings in Open BIM Environments (개방형BIM환경에서의 룰기반 초고층건축물 피난법규 검토모듈 개발)

  • Kim, Inhan;Choi, Jungsik;Cho, Geunha
    • Korean Journal of Computational Design and Engineering
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    • v.18 no.2
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    • pp.83-92
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    • 2013
  • IFC based open BIM has internationally developed as a solution for interoperability problem among different software applications. Despite much interest and effort, the open BIM technologies are rarely introduced to the construction industry and need more technical development for a practical application as well. This research aims to develop automated code checking modules for quality assurance process of BIM data. The research have analyzed domestic regulations focusing on super-tall buildings and developed open BIM-based code checking modules for the evacuation regulations. The modules are able to validate evacuation regulations such as installation of emergency elevator and fire safety zone. The authors expect to improve the process of BIM quality assurance and enhance the quality of BIM data by this research on automated checking system.

The relationship between organizational commitment and service quality, and the moderating effect of gender in hotel (호텔 종사원의 조직몰입과 서비스품질의 관계 및 성의 조절효과)

  • Ahn Kwan-Young
    • Proceedings of the Safety Management and Science Conference
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    • 2006.04a
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    • pp.147-156
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    • 2006
  • Since IMF system was introduced once, downsizing has been usual phenomenon in business sphere. Downsizing influences the unemployed, and also the survivors such as in job stress, communication bias, lower organizational commitment and so on. This paper reviewed the relationship between organizational commitment and service quality, and the moderating effect of sex in hotel. Based on the responses from 494 hotel employees, the results of multiple regressional analysis showed that affective OC and normative OC have affirmative effects on service quality. The results of moderating analysis showed that continuance OC has an affirmative interactive-effect on responsiveness, assurance, and empathy with gender, and affective OC an negative interactive-effect on assurance.

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Applying Ubi-SERVQUAL to Assessing the Quality of Ubiquitous Service Scenarios (Ubi-SERVQUAL을 활용한 시나리오상의 유비쿼터스 서비스 품질 평가)

  • Kwon, Oh-Byung;Kim, Ji-Hoon
    • Journal of the Korean Operations Research and Management Science Society
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    • v.32 no.1
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    • pp.1-13
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    • 2007
  • Nowadays, ubiquitous computing services begin to be suggested from a few domains such as supply chain, logistics, and location-based services. However, to what extent the services will be successful is hard to be estimated, mainly because a sophisticated service evaluation method focusing on the ubiquitous computing perspective has not been supplied. Hence, this paper alms to build a model to assess the quality of ubiquitous computing service. To do so, an amended model, Ubi-SERVQUAL, is applied to assess the service quality mentioned in ubiquitous computing scenarios. According to the Ubi-SERVQUAL, we found that an actual service with higher quality should consider reliability. responsiveness, assurance and empathy in order to increase customer satisfaction, computer system's intimacy with users and trust.

The relationship between organizational commitment and service quality, and the moderating effect of gender in hotel (호텔 종사원의 조직몰입과 서비스품질의 관계 및 성의 조절효과)

  • Ahn Kwan-Young
    • Journal of the Korea Safety Management & Science
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    • v.8 no.2
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    • pp.129-138
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    • 2006
  • Since IMF system was introduced once, downsizing has been usual phenomenon in business sphere. Downsizing influences the unemployed, and also the survivors such as in job stress, communication bias, lower organizational commitment and so on. This paper reviewed the relationship between organizational commitment and service quality, and the moderating effect of sex in hotel. Based on the responses from 494 hotel employees, the results of multiple regressional analysis showed that affective OC and normative OC have affirmative effects on service quality. The results of moderating analysis showed that continuance OC has an affirmative interactive-effect on responsiveness, assurance, and empathy with gender, and affective OC an negative interactive-effect on assurance.