• 무역학회지
• /
• 제43권6호
• /
• pp.161-192
• /
• 2018

중국의 호텔산업은 꾸준하게 성장하고 있지만, 다양한 성향을 가진 고객들을 상대하면서 극심한 스트레스를 받는 호텔 종사원들을 효율적으로 관리하는 방안에 대해서는 부족한 부분이 있다. 따라서 본 연구는 중국 호텔 종사원의 감성지능과 회복탄력성에 초점을 맞추고, 이러한 종사원들의 능력이 그들의 조직유효성에 어떠한 영향을 미치는지를 살펴보고자 하였다. 즉, 본 연구에서는 중국 호텔종사원들의 자신 및 타인의 감성을 이해하고, 스스로의 감성을 조절 및 활용하는 능력인 감성지능이 스트레스 상황을 극복하는 능력인 회복탄력성을 향상시켜 그들의 직무만족 및 조직몰입을 높이고, 이직의도를 낮추는지를 확인하고자 하였다. 이에 본 연구는 중국 상하이에 있는 4. 5성급 호텔 종사원 322명을 대상으로 설문을 진행하여, 자료를 수집하였다. 수집된 자료는 SPSS ver 19.0과 AMOS ver 19.0의 통계프로그램을 이용하여 신뢰성 및 타당성을 검증하고, 구조방정식 모형분석을 통해 가설을 확인하였다. 실증분석 결과 중국 호텔 종사원들의 감성지능의 하위 요소 중 자기감성이해, 감성조절, 감성활용은 회복탄력성에 향상시켰지만, 타인감성이해는 영향을 미치지 않는 것으로 확인되었다. 또한 감성지능을 통해 향상된 중국 호텔 종사원의 회복탄력성은 그들의 직무만족과 조직몰입을 높이는 것으로 나타났다. 그리고 그들의 직무만족은 조직몰입은 높이고, 이직의도는 낮췄으며, 조직몰입도 이직의도를 낮추는데 영향을 미치는 것으로 확인되었다. 이와 같은 본 연구의 결과는 중국 호텔 종사원들의 스트레스를 감소시키고, 직무만족과 조직몰입을 높이며, 이직의도를 낮추는데 그들의 감성지능과 회복탄력성의 중요성을 시사하였다.

• 사회복지연구
• /
• 제48권1호
• /
• pp.55-89
• /
• 2017

본 논문은, 질적연구논문심사 관련 국내 연구들이 부재하였으므로, 탐색적 차원에서 관련 포커스그룹 논의와 국외문헌에서 나타난 쟁점과 성과를 확인하여 국내 사회복지 질적연구논문심사가 나아가야 할 방향을 찾고자 하였다. 포커스그룹 논의를 통해, 질적논문 투고자들이 대면하는 심사자의 양적패러다임 편향과 비전문성, 불성실 등의 태도로 인한 좌절과, 심사자로서 질적논문심사에 대한 훈련 및 준비성 부족으로 겪는 심사에 대한 부담과 혼돈을 확인하였다. 또한 심사과정에서 참여자들은 투고자와 심사자의 동반 성장과 질 높은 논문완성을 위한 파트너쉽을 통해서 감사와 보람을 경험한다. 국외연구들은 질적연구논문의 투고자 혹은 심사자의 경험, 연구패러다임 갈등, 질적논문의 질 평가규준에 관한 논쟁을 다루고 있었으며, 주요 성과로서 심사규준(질 평가)에 활용될 수 있는 질적연구논문 작성 체크 항목 및 개념 리스트들을 제안하고 있었다. 향후 과제로서는 질적연구논문 전문 심사자 풀의 안정적 운영, 질적논문 심사규준과 심사자 매뉴얼 개발 등이 제안되었다.

• 대한간호학회지
• /
• 제46권4호
• /
• pp.583-597
• /
• 2016

Purpose: The study was done to evaluate the effects a Stress Management Program (SMP) on stress, problem solving skills, and quality of life for hospitalized patients with Schizophrenia. Methods: A mixed method design was used: a combination of a repeated-measure design with a non-equivalent control group and qualitative data collection. The participants were 40 patients with schizophrenia admitted in three psychiatric hospitals. The experimental group (n=20) received the SMP twice a week for a total of 8 weeks. Results: Study results revealed that the SMP was effective for stress (F=321.02, p<.001), problem solving ability (F=246.28, p<.001), and quality of life (F=63.35, p<.001) for hospitalized persons with schizophrenia. Conclusion: The results suggest that a SMP can be an effective strategy to reduce patients' hospitalization stress, and improve problem solving skills and quality of life. Therefore, it is recommended that mental health nurses use this stress management program in clinical practice to assist adaptation to hospitalization for persons with schizophrenia.

• 산업공학
• /
• 제24권2호
• /
• pp.128-138
• /
• 2011

This research proposes a resource allocation model of Data QC (Quality Control) activities using COQ (Cost of Quality). The model has been developed based on a series of research efforts such as COQ classifications, weight determination of Data QC activities, and an aggregation approach between COQ and Data QC activities. In the first stage of this research, COQ was divided into the four typical classifications (prevention costs, appraisal costs, internal failure costs and external failure costs) through the opinions from five professionals in Data QC. In the second stage, the weights of Data QC activities were elicited from the field professionals. An aggregation model between COQ and Data QC activities has been then proposed to help the practitioners make a resource allocation strategy. DEA (Data Envelopment Analysis) was utilized for locating efficient decision points. The proposed resource allocation model has been validated using the case of Korea national defense information system. This research is unique in that it applies the concept of COQ to the data management for the first time and that it demonstrates a possible contribution to a real world case for budget allocation of national defense information.

• 경영과학
• /
• 제19권2호
• /
• pp.1-23
• /
• 2002

It has been considered as a means for sustaining a competitive advantage for companies to build and maintain long-term relationships with customers. It is without any doubt that many companies have tried to initiate Customer Relationship Management (CRM). For the effective management of customer relationships, it is critical that they acquire. share and use customer information and knowledge. In this paper, we deduced 9 important factors affecting the qualify of customer information and knowledge from the literature reviews on CRM, and developed the questionnaire to measure these factors. The factors are again categorized into organizational system, employees and IT. We analyzed data collected from 30 companies in service industries such as the finance. distribution and communication industries. The result of data analysis demonstrates that the employees' analytical shills and appraisal and reward systems are closely related to the quality of customer information, and analytical skills and IT support for communications with customers are associated with the quality of customer knowledge. implications of findings and future research directions are discussed.

• 환경영향평가
• /
• 제19권5호
• /
• pp.465-473
• /
• 2010

This study was carried out to investigate the effect of EFDC hydrodynamic result on the WASP7.3 water quality modeling result in accordance with the change of number of grid for the dam reservoir to be constructed. The simulated flow and BOD, T-N and T-P loads by the HSPF watershed model was used for boundary conditions and the hydrodynamic modeling results was linked with WASP model to predict future water quality after dam construction. The scenarios for EFDC modeling were composed of Scenario 1(141 grid cells) and Scenario 2(568 grid cells). The results of Scenario 2 showed that BOD, T-N, T-P and Chl-a concentrations were decreased 0.073mg/L(8.5%), 0.032mg/L(2.6%), 0.003mg/L(6.8%), 0.644mg/L(4.2%) compared with those of Scenario 1, respectively. As number of grid cell increased, water quality concentrations were decreased and also it caused the longer running time. Therefore, this study suggests that the consideration of the geometry of water body is more important than the number of grid cells for the prediction of water quality of a dam reservoir in EIA.

• 한국실내디자인학회논문집
• /
• 제13권2호
• /
• pp.176-183
• /
• 2004

This research is aimed at being a cornerstone to elicit the evaluation methodology of systematic and objective lighting design process on the basis of investigation of documentation and interviews on lighting design of architecture which is drawing more and more attention in an architectural field. In evaluating lighting design in architecture, such factors as appropriate illumination, quality of light, completion degree, reflection of use, visual amenity, understanding, amiability, artistic value, recognition, regional conditions, and extent of glare are to be more considered than anything else. In so far as general sectors of society show ever-increasing interest in lighting design, developments in both its quality and its quantity are also expected; thus, evaluation items shown in this research will be useful in appraisal of interior and exterior lighting of architecture.

• 한국막학회:학술대회논문집
• /
• 한국막학회 1996년도 추계 총회 및 학술발표회
• /
• pp.22-33
• /
• 1996

With the experience of the 1994 drought, and the shortage of water resources in Japan, it has been re-informed upon us ensure and maintain the stability of water resources. Accordingly, with each plant, a serious appraisal has begun looking at the re-use of waste water. Membrane technology is an important process for waste water recovery. Effluent kom waste water facilities changes the quality of water significantly. The conventional pre-treatment of RO is hard to supply good quality feed water to RO in the waste water recovery system. The microfiltration system as a pre-treatment of RO in the paper overcomes the fouling with the air backwash and is operated in direct flow mode at a low pressure producing a high flux. The paper will focus the waste water recovery using membrane technology and many examples will be given.

• Journal of Evidence-Based Herbal Medicine
• /
• 제3권1호
• /
• pp.9-18
• /
• 2010

The use of complementary and alternative medicine (CAM) is currently widespread and appears to be growing. As an increasing proportion of the population turns to CAM therapies, whether singly or in combination with allopathic medicine, the need for quality research in this area is reinforced. Much of this research consists of clinical studies aim ed primarily at clinicians, yet challenges arising from poor methodological quality will occur w hen interpreting study findings and their implications. For clinicians to be effective consumers of the scientific literature, familiarization with the principles of evidence based medicine (EBM) is essential. The goal of this review is to introduce clinicians to the concept of critical appraisal of clinical studies and foster critical thinking when reading research articles in order to best evaluate and incorporate study findings into their daily practice.

• 환경영향평가
• /
• 제20권1호
• /
• pp.89-96
• /
• 2011

This study was carried out to assess the variations of water quality caused by the dam construction on the river. Six dams-Yongdam, Miryang, Hoengseong, Boryeong, Jangheung and Buan- constructed recently in Korea were selected for the study. Chemical oxygen demand(COD) was increased in the initial stage of water storage at dams compared to the lotic(river) environment, but after 3 years it was maintained lower and stabilized concentrations. Five dams except for Jangheung Dam were maintained Ia~Ib grade conditions under the water quality criteria of Korea. The concentrations of total nitrogen(T-N) were decreased under the lentic(reservoir) environment compared to the river status. Total phosphorus(T-P) was decreased 13~63% at the reservoir condition. We concluded that increase of COD concentration was due to the debris organic materials of the land, but temporary phenomenon. T-N and T-P concentrations were decreased at the lentic condition compared to the lotic.