• 제목/요약/키워드: Quality Systems

검색결과 8,871건 처리시간 0.041초

자기효능감이 모바일 금융 정보 시스템 품질에 미치는 영향 (The Influences on Self-Efficacy to Quality of Mobile Financial Information Systems)

  • 이장형;김종원
    • 한국정보시스템학회지:정보시스템연구
    • /
    • 제20권4호
    • /
    • pp.103-117
    • /
    • 2011
  • The rapid pace of adoption of mobile handsets has created new mobile financial services. The success of mobile financial information systems will depend on consumer self-efficacy and a sound business model. Self-efficacy has been described as the belief that one is capable of performing in a certain manner to attain certain goals. This is directly related to consumer behavior, but it also affects consumer behaviors indirectly through its impact on goals. And self-efficacy influences the challenges that people take on as well as how high they set their goals. The objective of the study to investigates the effect of self-efficacy on mobile financial information systems. In order to do that, self-efficacy, mobile financial information systems reliability, mobile financial information systems use intensity are conceptualized by survey questionnaire. Our empirical analysis based on 462 survey data shows that self-efficacy effects on mobile financial information systems quality. In addition we also found that self-efficacy effects on mobile financial systems reliability and usage intention. And we found that mobile financial information systems reliability effects on mobile financial systems use intention. And we also found that mobile financial information systems usage intention effects mobile financial systems quality.

Power Flow Control of a Multi-bus/Three-feeder Distribution System Using Generalized Unified Power Quality Conditioner

  • Mohammed, B.S.;Ibrahim, R.;Perumal, N.;Rao, K.S. Rama
    • Journal of Electrical Engineering and Technology
    • /
    • 제10권1호
    • /
    • pp.8-17
    • /
    • 2015
  • This paper analyses the power flow of a three-feeder/multi-bus distribution system by a custom Generalized Power Quality Conditioner (GUPQC). The GUPQC has been realized by three voltage source converters (VSCs) coupled back-to-back through a common DC-link capacitor on the DC-side. One feeder was controlled by the shunt compensator, whereas each of the other two feeders was controlled by the proposed novel series compensator. The GUPQC has the capability to simultaneously compensate voltage and current quality problems of a multi-bus/three-feeder distribution system. Besides that, the power can be transferred from one feeder to other feeders to compensate for poor power quality problems. Extensive simulation studies were carried out by using MATLAB/SIMULINK software to establish the ability of the GUPQC to improve power quality of the distribution systems under distorted supply voltage conditions.

자동차보험 서비스 관련 품질 시스템 (Service Quality Systems Related Automobile Insurance)

  • 최성운
    • 대한안전경영과학회:학술대회논문집
    • /
    • 대한안전경영과학회 2007년도 추계학술대회
    • /
    • pp.457-461
    • /
    • 2007
  • This study presents service quality systems such as automobile industry insurance, personal accident insurance service vehicle repair and tow services, and, the service for buying and selling of used motor vehicles. These service quality systems include contracting services, payment service, infrastructure, adjustment service, and, process.

  • PDF

무점포 판매 및 프랜차이즈 서비스 관련 품질 시스템 (Service Quality Systems Related Nonstore Selling and Franchise)

  • 최성운
    • 대한안전경영과학회:학술대회논문집
    • /
    • 대한안전경영과학회 2007년도 추계학술대회
    • /
    • pp.463-467
    • /
    • 2007
  • This paper deals with service quality systems such as nonstore selling service, telemarketing services, call center services, market and opinion research service, franchise service, and, institutional feeding service. These service quality systems include process, infrastructure, and, requirements for the training and development of agents and staffs.

  • PDF

운송 및 시설관리 서비스 관련 품질시스템 (Related Carriage and Facility Management Service Quality Systems)

  • 최성운
    • 대한안전경영과학회:학술대회논문집
    • /
    • 대한안전경영과학회 2007년도 추계학술대회
    • /
    • pp.475-480
    • /
    • 2007
  • This paper introduces service quality systems such as furniture removal for households, carriage of parcels, commercial motorcycle carriage service, the service for warehousing, car rental services, exhibition service, security service, and, facility management services. These service quality systems include terminology, process, and, infrastructure.

  • PDF

국방 무기체계 연구개발을 위한 품질경영 모델 제안 (Quality Management Model for Research and Development of Defense Weapon Systems)

  • 송정규
    • 한국군사과학기술학회지
    • /
    • 제21권3호
    • /
    • pp.386-395
    • /
    • 2018
  • Quality management is essential to achieve the desired quality throughout a program. Especially in phase of research and development(R&D) of a program, that is an effective and efficient way to achieve the quality goals and improve the quality of a program in total life cycles. For applying the quality management to a R&D program, characteristics of the program should be considered in various aspects. In this study, the characteristics of developments of defense weapon systems were analyzed and the meaning of quality in that field was defined. And then, application methods of the quality management were established and the quality management model with four view points(external, organization, programs, practices) was proposed. In addition, detailed tasks of the quality management activities were described and some examples of applying the model were introduced.

무기체계 정비 데이터를 활용한 품질 개선 프로세스 개발 (Development of Quality Improvement Process based on the Maintenance Data of Weapon Systems)

  • 김헌길;권세민;조경호;성시일
    • 품질경영학회지
    • /
    • 제43권4호
    • /
    • pp.499-510
    • /
    • 2015
  • Purpose: This paper treats the improvement of the quality and reliability of military weapon systems based on the maintenance data. Methods: The proposed method of the data integration and refinement are used to obtain the component reliability information and to find the frequently failed components based on the Pareto analysis. Based on the reliability information and the number of failed component frequencies, the target components of quality improvement are determined and improved by multiple methods such as engineering changes, special meetings, additional training and revising maintenance manuals. Results: Based on the proposed process, we find some components which need to be improved in order to enhance the quality and reliability. Conclusion: A process is developed for improving the quality and reliability of weapon systems. This process will be adopted by various weapon systems to enhance the quality and reliability, as well as reduce military spending.

전자상거래 시스템의 서비스 품질 측정에 관한 연구 (A Study on QoS Measurement for Electronic Commerce Systems)

  • 김정수;서상구
    • Journal of Information Technology Applications and Management
    • /
    • 제12권3호
    • /
    • pp.129-150
    • /
    • 2005
  • Due to the advance of the Internet, the electronic commerce is getting more widely used, and customer's demand for the e-Commerce service quality is rapidly increasing. On the other hand, e-Commerce companies required the Internet services whose quality is provided more reliable service to their customers. Therefore, it is very important to provide both e-Commerce companies and customers with the measurement and service quality in real-life network environment. But the research on the service quality measurement method for electronic commerce systems has been limited because ISP and e-Commerce providers seldom disclose detailed service measures such as, where and how much service delay incurred. In this paper, we construct sample e-Commerce systems and try to measure the service quality of the systems in real network environment. We have analyzed the delay zones and causes using a measurement tool. We must reflect the improvement method against delay causes. Accordingly, the customers can be experiences the better service quality. We hope that this research will be the groundwork for future research on the service quality of various types of e-Commerce systems and online services.

  • PDF

Exploring Quality Issues of Dairy Supply Chain and Proposing IOT-enabled Tracking Systems in Developing Country

  • Lee, Chul Ho
    • Agribusiness and Information Management
    • /
    • 제9권1호
    • /
    • pp.1-6
    • /
    • 2017
  • Recent scandals of milk additives in several developing countries provoked controversy about quality issue of dairy products, grapping academic attention to the dairy supply chain. In this paper, we first focus on moral hazard problem of self-interested entities about the quality across the dairy supply chain, due to unobservable and unverifiable quality management efforts of all entities - including dairy producers, stations, and a final producer - and high inspection cost for the quality. Based on the identified moral hazard problem, we understand why the adoption of IoT-based tracking systems about quality produced from each entity is a must, different from RFID-based tracking systems.

습지-저류지에 의한 하구 담수호 수질개선 효과 예측 (Prediction of Water Quality improvement for Estuarine Reservoir using Wetland-Detention Pond System)

  • 윤춘경
    • 한국농공학회지
    • /
    • 제42권5호
    • /
    • pp.94-102
    • /
    • 2000
  • Investigated was the effectiveness of a constructed wetland system on water quality in Hwa-Ong estruarin reservoir, located in Hwasung-Gun, Kyunggi-Do. Procedures for estimation of pollutant loading from watershed and required area for natural systems, and simulation of corresponding reservoir water quality were reviewed. Generally, simulated reservoir water quality was within the reasonable range, and about 15% of total polder farmland was required to meet the agricultural water quality standards. The model was applied based on the current loading condition without additional treatment systems. Wetland system is an ecologically sound treatment system. Therefore, natural systems can be an alternative measure for water quality improvement in polder projects. The area for natural systems was estimated using literature value which might be acceptable at the planning stage. However, pilot system and its experimental data are requisite for large scale field application. WASP5 was proved to be a useful and versatile model, and its application to estuarine reservoir water quality simulation was thought to be appropriate.

  • PDF