• 산업경영시스템학회지
• /
• 제44권2호
• /
• pp.124-131
• /
• 2021

In the recent business environment, risks related to product safety problems are increasing. These are arising from various factors such as increasing product and production complexity, supply chain diversification, enhanced PL (product liability) law and strengthening regulations of the government. Accordingly, ISO (international organization for standardization) published standards of PSMS (product safety management system) for suppliers such as ISO 10377 and ISO 10393. Meanwhile, the ISO 9001 QMS (quality management system) was revised in 2015, and it has established itself as an effective tool that can consistently meet the various requirements of stakeholders and promote customer satisfaction. This study aims to suggest an integration framework of QMS and PSMS based on the recent ISO international standards. To this end, firstly, the relationship between QMS and PSMS is studied based on the quality and product safety definitions, PDCA (plan-do-check-act) cycle and risk-based thinking. Secondly, the requirements of ISO 10377 and ISO 9001 are compared and classified as the common and ISO 10377 specific requirements. Finally, integration steps of two systems are suggested and guidelines that can systemize the integrated requirements are presented in the aspect of processes and documentation. This study is expected to be used as a guideline that helps companies those have already acquired QMS certification to build an international-level product safety management system early.

• 농촌계획
• /
• 제28권4호
• /
• pp.11-18
• /
• 2022

Recently, the relevance of the Air Quality Index considering major factors related to the air environment and the local economy and community was analyzed in abraod. In Korea, a comprehensive air-quality index has been proposed. In this study, the comprehensive air-quality index and the index that can integrate Gross Domestic Product per capita were summarized as regional attractiveness. As a result of the analysis, Ulsan, Chungnam, Seoul, Chungbuk, and Jeonnam had the highest Gross domestic product per capita, and Jeju, Gyeongnam, and Gyeongbuk had the best Comprehensive air-quality index, and Ulsan had the highest attractiveness. As a result of the correlation analysis, it was found that there was no correlation between the two variables, Gross domestic product per capita and Comprehensive air-quality index, because various factors such as topographical characteristics, hazardous substances, and local government's efforts were not taken into account. As a result of sensitivity analysis, Ulsan had the highest sensitivity and variance for Gross domestic product per capita and Comprehensive air-quality index. As for the relative ratio of attractiveness between regions, Ulsan's attractiveness was 2.95 times that of Daegu's, indicating a large difference between regions.

• Human Ecology Research
• /
• 제53권4호
• /
• pp.341-350
• /
• 2015

This study explored the determinant variables influence of Chinese consumers' purchase intention towards products featured in Korean TV dramas vis-$\grave{a}$-vis product placement (PPL). We invited 248 Chinese adult consumers who had watched Korean TV dramas in last twelve months to participate in this survey. Data analyses were conducted by Cronbach's ${\alpha}$ reliability test, confirmatory factor analysis, t -test, analysis of variance and hierarchical multiple regression with SPSS ver. 21.0 and AMOS ver. 21.0. We chose PPL effects, product quality perceptions, and product trust as main independent variables. The empirical analysis results demonstrate that female (versus male) and frequency of (or longer time) watching dramas resulted in higher perceived consumer PPL effects, product quality, trust and purchase intention. The positive effects of the product quality and product trust on purchase intentions were confirmed. There are additional mediation effects of product quality perceptions and trust on the relationship between consumer demographic characteristics (gender), TV drama watching conditions (frequency and time) and purchase intention. This research can help Korean corporations produce effective advertising by indicating how PPL affects Chinese consumer consumption behavior. The results are useful for the Chinese government and consumer organizations to improve the domestic consumption environment by developing effective TV drama PPL policies.

• Journal of Information Technology Applications and Management
• /
• 제26권2호
• /
• pp.111-123
• /
• 2019

In this paper, software activity, software activity instance, and the quality of the activity instance are defined as the 'activity which is performed on the software product by a person or a group of persons,' the 'distinctive and individual performance of software activity,' and the 'performer's evaluation on how good or bad his/her own activity instance is,' respectively. The representative values of the instance quality population associated with a product and its sub-population are defined as the (software) activity quality and activity quality characteristic of the product, respectively. The activity quality model in this paper classifies activity quality characteristics according to the classification hierarchy of software activity by the goal. In the model, a quality characteristic can have two types of sub-characteristics : Special sub-characteristic and component sub-characteristic, where the former is its super-characteristic too simultaneously and the latter is not its super-characteristic but a part of its super-characteristic. The activity quality model is parsimonious, coherent, and easy to understand and use. The activity quality model can serve as a corner stone on which a software quality body of knowledge, which constituted with a set of models parsimonious, coherent, and easy to understand and use and the theories explaining the cause-and-relationships among the models, can be built. The body of knowledge can be called the (grand) activity-centric quality model of software.

• 품질경영학회지
• /
• 제27권4호
• /
• pp.42-66
• /
• 1999

We proposed eight dimensions and their constituents of product advantage in the last issue. In this study, using the dimensions and constituents, gap analyses are conducted on some product categories(; desktop computer, PCS terminal, and washing machine) in order to know what dimensions or constituents are major areas to be improved. For the purpose of strategic use of the dimensions of product advantage, Kano analyses are also applied. Based on the results of the gap analyses and Kano analyses, the future directions of new products development for the selected products are suggested.

• 대한산업공학회지
• /
• 제41권1호
• /
• pp.115-120
• /
• 2015

Evaluating product quality level is necessary before the manufactured items are delivered to the customer. When the amount of the items to be manufactured is limited and the product is of high price and should be evaluated by destructive testing, the number of samples to be tested should be as small as possible. This paper presents a small-sample inspection method using hyper-geometric distribution and Bayesian approach for finite small-sized population. A method of determining the minimum sample size is presented for given population size, allowable number of defectives, warranteed defective level, and confidence level which is the degree of confidence on the product quality level recognized by both the producer and the customer.

• The Journal of Asian Finance, Economics and Business
• /
• 제7권9호
• /
• pp.517-526
• /
• 2020

This research investigates the relationship among product quality, service quality, perceived value, customer satisfaction, and behavior intentions. Validated measurements were identified from a literature review. The measurement model and the conceptual model depicting hypothesized relationships were evaluated based on responses from 220 customers using confirmatory factor analysis and structural equation modeling. The testing results show that, for the direct path, product quality has a significant, positive influence on customer satisfaction, and behavioral intentions. Also, perceived value directly influences customer satisfaction and behavioral intentions and satisfaction is an antecedent of behavioral intentions. For the indirect path, service quality has a significant, positive influence on behavioral intentions through the customer satisfaction. The major finding of this study suggest that service quality easily attract more customers, especially the young consumers. About the sale personnel, communication skills, knowledge and ways of treatment to customers are crucial to retailers to gain competitive advantage over competitors. Therefore, it should have clear and consistent processes, procedures with criteria that create the best condition for organization and individual to open this kind of retailing store. Furthermore, product quality improvement is essential; all products must have clear originality; and diversifying products and services is also the way to appeal more consumers.

• Asia Marketing Journal
• /
• 제24권3호
• /
• pp.131-140
• /
• 2022

The current study examines how ethnocentrism influences the relationship between country image, product image, quality, and purchase intention for foreign goods. It is necessary to explore and analyze the connection between consumer ethnocentrism and purchase intention to develop marketing strategies that influence consumers' purchasing decisions. Accordingly, this article develops the research model to determine the impact of specific product determinants on consumer purchase intention towards foreign products. An online survey was carried out to reach the research objective. Four hundred effective questionnaires were analyzed using SPSS 23 and Smart PLS 3.3. The results showed that foreign product quality and image have a significant positive impact on consumers' intentions to buy foreign goods. Furthermore, consumer ethnocentrism significantly moderates product quality and purchase intention relationships. The study's findings could help marketers develop effective marketing techniques while also being helpful to academics and consumers in general.

• 한국소성가공학회:학술대회논문집
• /
• 한국소성가공학회 2009년도 추계학술대회 논문집
• /
• pp.271-274
• /
• 2009

This paper deals with an evaluation of the product quality according to intermesh of the roller straightening process of a steel cord. To perform the experiments, a single-layered steel cord with three wires is selected as a target. Intermeshes at inlet and outlet of the roller straightening device are selected as a respective design parameter. According to two intermeshes of the roller straightening device, a design table is generated and experiments were performed. Three assessment items of the product quality, such as the residual torsion, the arc-height and the pre-forming ratio, are measured in each experimental case for the quantitative evaluation of a steel cord. Based on the measured data, the sensitivity of two intermeshes was analyzed and the prediction equation for the product quality of a steel cord was also constructed from the regression analysis.

• 한국건설관리학회논문집
• /
• 제9권1호
• /
• pp.126-133
• /
• 2008

최근 고객중심으로의 시장변화는 자연히 주택공급업체로 하여금 품질의 경쟁시대를 맞이하도록 하였다. 이러한 품질경쟁시대에 부응하는 주택상품 기획을 위하여 단위세대 품질의 차별화 사례 및 대상 부위에 대한 유형분석 등을 실시하여 공동주택의 단위세대에 대한 품질의 차별화 유형 분류체계를 구축하였다. 건축적 요소인 평면요소와 인테리어요소는 공간위계를 기준으로 품질요소를 세분하여 분류체계를 구축하였고, 사용자 편익과 관련 있는 설비시스템부위는 친환경성, 안전성, 에너지절약효과, 편리성으로 구분하여 분류체계를 구축하였으며, 제품요소는 가구와 설치제품 및 편의품으로 구분하여 분류체계를 구축하였다. 향후 이 분류체계는 공동주택상품의 마케팅 전략수립단계에서의 제품 포지셔닝과 상품기획단계에서의 상품의 차별화요소 결정에도 유용하게 활용할 수 있을 것이다.