• 품질경영학회지
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• 제26권1호
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• pp.1-10
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• 1998

Su, pp.ier quality plays a major role in the evaluation of su, pp.iers, making it very necessary to develop a proper quality measure useful in selecting su, pp.iers that is able to meet quality specification of the customer. In this paper, we present a measure of the overall quality performance which is a weighted geometric mean of the process capability indices of the quality characteristics of a su, pp.ier. This measure can be used both as a measure of su, pp.ier selection for the customer and as a measure for the self-analysis of the quality performance for the su, pp.ier.

• International Journal of Quality Innovation
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• 제10권2호
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• pp.97-108
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• 2009

This paper is to develop a quality measure to evaluate the quality level of child care service in the regional level. By utilizing the biannual intensive child care statistical reports, ten variables are integrated and summarized as a quality measure for child care service in regional level by employing Principal Component Analysis (PCA). Conclusively, it is possible to get a comprehensive measure and the measure obtained from data between 2003 and 2008 illustrates the difference in child care service quality among regions over years. With the measure developed by this research, each region can also get very good insight into what kinds of factors of child care service should be paid more attention to in order to improve the quality of its child care service. Moreover, the measure obtained in this paper is proven reliable and robust in that it reflects the quality of child care service in each region and gives us statistically uniform quality scores with a different data set.

• 지능정보연구
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• 제13권4호
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• pp.79-90
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• 2007

영상의 품질을 측정하는 것은 영상처리에서 매우 중요한 문제이다. 지금까지 영상 품질을 측정하기 위한 다양한 방법들이 제시되었고, 이들은 수학적인 관점에서 영상의 품질을 적절히 표현해주고 있다. 그러나, 수학적인 측정과 인간의 시각에 의해서 측정되는 품질은 서로 다를 수 있고 영상이 전달되는 최종 대상체는 인간의 시각이기 때문에 이를 고려한 영상품질 측정 방법이 필요하다. 본 논문에서는 사람의 시각적 특성을 고려하여 영상 품질을 측정할 수 있는 통계적 방법을 제시하였다. 사람의 시각은 영상의 전체적인 품질을 판단하면서도 국부적인 위치에서의 품질을 판단하며, 전체적인 영상의 품질보다는 국부적인 위치에서의 품질이 시각적인 영상품질 판단에 미치는 영향이 크다. 본 논문에서는 영상을 세그먼트화하고 각 세그먼트화된 영상에서 얻어진 영상 품질 값에 스코어링을 하는 통계적 기법을 사용하여 시각에 의한 판단과 유사한 결과를 얻었다.

• International Journal of Quality Innovation
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• 제3권2호
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• pp.84-92
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• 2002

In this Paper, We propose new performance measure model in Logistic Industry. New model has been learned by key points of PZB model and advanced structure of MBNQA which has cause measure points and effect measure points. The Structure of new performance measure model is Cubic Model which is reflected with time. We try to verify this model apply advance logistic company.

• 한국도서관정보학회지
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• 제30권4호
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• pp.183-206
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• 1999

The purpose of this research is to evaluate the service quality measure and service quality level between one sample library and the other. Most typically, service quality is defined in terms of reducing the gap between customer expectations and the actual service provided. This research also focuses on gap reduction. Service quality concept was originally discussed in a commercial environment and may require some adaptation to the non-commercial environment of the academic library. A revised service quality measure that developed by P. J. Calvert and P. Hernon(1996) was used for this research. Results showed that service quality measure of this research was reliable(99 service quality items scale's Cronbach Alpha coefficient was 0.983) and was validated by correlation and factor analysis. Therefore service quality measure of this research will be applied positively for academic libraries. And this research showed that the service quality level of sample academic library was inferior to that of the others. The service quality of sample academic library should be improved to meet the customer's needs and expectations immediately.

• 품질경영학회지
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• 제30권3호
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• pp.79-93
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• 2002

Many companies are struggling with the issue of performance measurement because a generally accepted framework does not exist. The Balanced Scorecard is designed to help firms that have historically overemphasized short-term financial performance. In this article, we discuss the interrelation between supply relationship and BSC. The Balanced Scorecard to measure quality performance with respect to supply relationship is suggested. Based on the survey of 84 venture firms, the validity of the measurement tool is tested statistically. Consequently, it was found that the suggested items have validity to measure supply relationship quality performance

• 벤처창업연구
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• 제6권2호
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• pp.13-24
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• 2011

우리는 이 논문에서 측정 단위 설정에 대하여 연구하였다. 품질관리는 고객 요구를 관리하는 것이다. 쥬란과 다구찌가 연구한 품질 형태의 측정 단위를 조사하였다. 그리고 품질 형태의 새로운 측정을 제안하였다. 제안한 새로운 품질 측정은 여러 품질 관리 측정을 조합한 것이다. 이러한 측정은 회사의 관리 수준에서 경영 관리에서 사용될 수 있을 것이다. 우리는 제안된 새로운 측정이 실제 사용되고 도움 되기를 기대한다.

• 전기학회논문지
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• 제58권12호
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• pp.2505-2510
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• 2009

Semiconductor processes need measurement to confirm where there are problems in quality after progresses manufacturing process. This paper suggests equipment and automatic measure sampling method that control monitoring ratio according to change point occurrence availability of process that is not measure method by the existent simple ratio rate. This paper defines measure section as ailment section, metastable section and stability section by change point standard and create statistical model of each section and developed suitable measure rate model by section. As a result, we have accomplished maximum throughput and minimum sampling number that needs to maintain constant level of quality. Proposed method minimizes load of measure process by brings production quality sophistication and decrease of process badness and lowers measure rate in stable section making perception about problem occurrence quick heightening measure rate at change point occurrence.

• 품질경영학회지
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• 제35권3호
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• pp.21-36
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• 2007

This article is to analyze the service efficiency of public sector using Data Envelopment Analysis(DEA). We tried to measure the public service quality and overall satisfaction by using several DEA models, degree of combination and top2box which is a little bit different methodology from traditional ones. We used CCR, Super-efficiency and Slack based measure(SBM) model in DEA to measure public service efficiency of the 16 public institutions(7 City Halls and 9 Provincial offices). Since the traditional method based on the measurement model(CCR, BCC) has the fundamental problems without taking account of the existence of slacks inputs and outputs in several efficient units, we suggest to measure the exact amount of efficiency and inefficiency of the public sector and rank analysis many efficient units exactly through the slacks-based measure model(SBM)

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2006년도 춘계학술대회
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• pp.149-152
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• 2006

In this paper, We study several method of CTQ measurement for improvement of Quality. Measurement are cornerstone of basic improvement of Science and Technology and are considered continuous thesis. In this paper, we survey measure several variable for CTQ for Six sigma. We introduce Taguchi's SN ration Which is important example good measure for improve quality Improvement are succeed by good select measure variable which is called CTQ which should agree problem define and final goal.