• Journal of Korean Society for Quality Management
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• v.26 no.1
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• pp.1-10
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• 1998

Su, pp.ier quality plays a major role in the evaluation of su, pp.iers, making it very necessary to develop a proper quality measure useful in selecting su, pp.iers that is able to meet quality specification of the customer. In this paper, we present a measure of the overall quality performance which is a weighted geometric mean of the process capability indices of the quality characteristics of a su, pp.ier. This measure can be used both as a measure of su, pp.ier selection for the customer and as a measure for the self-analysis of the quality performance for the su, pp.ier.

• International Journal of Quality Innovation
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• v.10 no.2
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• pp.97-108
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• 2009

This paper is to develop a quality measure to evaluate the quality level of child care service in the regional level. By utilizing the biannual intensive child care statistical reports, ten variables are integrated and summarized as a quality measure for child care service in regional level by employing Principal Component Analysis (PCA). Conclusively, it is possible to get a comprehensive measure and the measure obtained from data between 2003 and 2008 illustrates the difference in child care service quality among regions over years. With the measure developed by this research, each region can also get very good insight into what kinds of factors of child care service should be paid more attention to in order to improve the quality of its child care service. Moreover, the measure obtained in this paper is proven reliable and robust in that it reflects the quality of child care service in each region and gives us statistically uniform quality scores with a different data set.

• Journal of Intelligence and Information Systems
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• v.13 no.4
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• pp.79-90
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• 2007

The image quality measure is an important issue in the image processing. Several methods which measure the image quality have been proposed and these are based on the mathematical point of view. However, there is difference between the mathematicalmeasure and the measure based on the human visual system and a new measure has to be proposed because the final target of the image is a human visual system In this paper, a statistical image quality measure which is considered the human visual feature was suggested. The human visual system is using the global quality of the image and the local quality of the image and the local quality is more important to human visual system. In this paper, the image divided into several segments and the image qualities were calculated respectively. After then, the statistical method using scoring was applied to the image qualities. The result of the image quality measure was similar to the result of measure based on the human visual system.

• International Journal of Quality Innovation
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• v.3 no.2
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• pp.84-92
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• 2002

In this Paper, We propose new performance measure model in Logistic Industry. New model has been learned by key points of PZB model and advanced structure of MBNQA which has cause measure points and effect measure points. The Structure of new performance measure model is Cubic Model which is reflected with time. We try to verify this model apply advance logistic company.

• Journal of Korean Library and Information Science Society
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• v.30 no.4
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• pp.183-206
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• 1999

The purpose of this research is to evaluate the service quality measure and service quality level between one sample library and the other. Most typically, service quality is defined in terms of reducing the gap between customer expectations and the actual service provided. This research also focuses on gap reduction. Service quality concept was originally discussed in a commercial environment and may require some adaptation to the non-commercial environment of the academic library. A revised service quality measure that developed by P. J. Calvert and P. Hernon(1996) was used for this research. Results showed that service quality measure of this research was reliable(99 service quality items scale's Cronbach Alpha coefficient was 0.983) and was validated by correlation and factor analysis. Therefore service quality measure of this research will be applied positively for academic libraries. And this research showed that the service quality level of sample academic library was inferior to that of the others. The service quality of sample academic library should be improved to meet the customer's needs and expectations immediately.

• Journal of Korean Society for Quality Management
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• v.30 no.3
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• pp.79-93
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• 2002

Many companies are struggling with the issue of performance measurement because a generally accepted framework does not exist. The Balanced Scorecard is designed to help firms that have historically overemphasized short-term financial performance. In this article, we discuss the interrelation between supply relationship and BSC. The Balanced Scorecard to measure quality performance with respect to supply relationship is suggested. Based on the survey of 84 venture firms, the validity of the measurement tool is tested statistically. Consequently, it was found that the suggested items have validity to measure supply relationship quality performance

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.6 no.2
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• pp.13-24
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• 2011

In this Paper, We study on establish for unit of measure. Quality control is means control for customer needs. We surveyed unit of measurement of quality feature of Juran and Taguchi teaching. We suggest new measure of quality feature. New quality measure which is combined with several quality control measures. Which measurement can be used management control of managerial level of company. We expect this new measurements can be applied and well used.

• The Transactions of The Korean Institute of Electrical Engineers
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• v.58 no.12
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• pp.2505-2510
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• 2009

Semiconductor processes need measurement to confirm where there are problems in quality after progresses manufacturing process. This paper suggests equipment and automatic measure sampling method that control monitoring ratio according to change point occurrence availability of process that is not measure method by the existent simple ratio rate. This paper defines measure section as ailment section, metastable section and stability section by change point standard and create statistical model of each section and developed suitable measure rate model by section. As a result, we have accomplished maximum throughput and minimum sampling number that needs to maintain constant level of quality. Proposed method minimizes load of measure process by brings production quality sophistication and decrease of process badness and lowers measure rate in stable section making perception about problem occurrence quick heightening measure rate at change point occurrence.

• Journal of Korean Society for Quality Management
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• v.35 no.3
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• pp.21-36
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• 2007

This article is to analyze the service efficiency of public sector using Data Envelopment Analysis(DEA). We tried to measure the public service quality and overall satisfaction by using several DEA models, degree of combination and top2box which is a little bit different methodology from traditional ones. We used CCR, Super-efficiency and Slack based measure(SBM) model in DEA to measure public service efficiency of the 16 public institutions(7 City Halls and 9 Provincial offices). Since the traditional method based on the measurement model(CCR, BCC) has the fundamental problems without taking account of the existence of slacks inputs and outputs in several efficient units, we suggest to measure the exact amount of efficiency and inefficiency of the public sector and rank analysis many efficient units exactly through the slacks-based measure model(SBM)

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.04a
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• pp.149-152
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• 2006

In this paper, We study several method of CTQ measurement for improvement of Quality. Measurement are cornerstone of basic improvement of Science and Technology and are considered continuous thesis. In this paper, we survey measure several variable for CTQ for Six sigma. We introduce Taguchi's SN ration Which is important example good measure for improve quality Improvement are succeed by good select measure variable which is called CTQ which should agree problem define and final goal.