• Title/Summary/Keyword: Quality Management Guide

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Consumer Importance-Performance Analysis on Writing Rules of Product User Guide Using IPA (IPA를 활용한 제품사용설명서의 작성원칙에 대한 소비자 중요도-만족도 분석)

  • Seo, JunHyeok;Bae, SungMin
    • Journal of Korean Society for Quality Management
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    • v.48 no.2
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    • pp.283-296
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    • 2020
  • Purpose: This study examined the importance and satisfaction of consumer's perception of the information delivery format of products and services required and recommended by KS A ISO / IEC Guide 13: 2003 and KS A ISO / IEC Guide 37: 2003. Methods: In this study, the importance and satisfaction of clarity, principles of information transfer, how to use expressions and technical terms, and technical terms, warning signs, and durability were investigated. Results: The t-test analysis of the importance and satisfaction of the Writing Rules of the product user guide showed that all items had statistically significant differences. The importance of the writing rules of the product user guide for the use of the product was in the order of warning signs (4.423), how to use expressions and technical terms (4.215), principles of information transfer (4.163), clarity (3.914), and finally durability (3.851). Conclusion: Among the 'explanation,' 'instruction' and 'warning' functions of the Product User Guide, the consumer uses the manual to identify the inherent dangers and misuse of the product. Besides, since the life of the product is prolonged, the Product User Guide also needs to improve the quality of the cover or paper so that it can use for a long time.

The Effect of the Writing Rules of Product User Guide on Consumer Accident Prevention (제품사용설명서의 작성원칙이 소비자의 제품사고예방에 미치는 영향)

  • Seo, JunHyeok;Bae, SungMin
    • Journal of Korean Society for Quality Management
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    • v.47 no.3
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    • pp.509-522
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    • 2019
  • Purpose: The purpose of this study is to analyze how the writing rules of the product user guide affect consumers' understanding of products and the prevention of product accidents. Methods: We surveyed consumers to see how the writing rules of the product user guide help consumers to understand products and prevent product accidents. Results: We derived the importance, necessity, usability, and readability of the principle of making product manuals through analysis of previous research. Usability is the writing rule of the product user guide that the consumer has the most influence on the understanding of product use and the product accident. Conclusion: It is necessary to make product user guide so that consumers can understand the function and safety of products by using video and various image media. Also, It is the obligation to explain all stages of the product and to communicate through the product user guide how to prevent the product accident step by step.

Development of Cell Guide Quality Management System for Container Ships (컨테이너 선박의 셀 가이드 정도 관리 시스템 개발)

  • Park, Bong-Rae;Kim, Hyun-Cheol
    • Journal of Ocean Engineering and Technology
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    • v.32 no.3
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    • pp.158-165
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    • 2018
  • Generally, container ships contain cargo holds with cell guides that serve to increase the container loading and unloading efficiency, minimize the space loss, and fix containers during the voyage. This paper describes a new quality management system for the cell guides of container ships (the so-called Trim Cell Guide system). The main functions of this system are the trimming of the point cloud obtained using a 3D scanner and an inspection simulation for cell guide quality. In other words, the raw point cloud of cell guides after construction is measured using a 3D scanner. Here, the raw point cloud contains a lot of noise and unnecessary information. Using the GUI interface supported by the system, the raw point cloud can be trimmed. The trimmed point cloud is used in a simulation for cell guide quality inspection. The RANSAC (Random Sample Consensus) algorithm is used for the transverse section representation of a cell guide at a certain height and applied for the calculation of the intervals between the cell guides and container. When the container hits the cell guides during the inspection simulation, the container is rotated horizontally and checked again for a possible collision. It focuses on a system that can be simulated with the same inspection process as in a shipyard. For a practicality review, we compared the precision data gained from an inspection simulation with the measured data. As a result, it was confirmed that these values were within approximately ${\pm}2mm$.

THE JAPANSE STATUS OF LABORATORY ACCREDITATION BASED ON FASTENER QUALITY ACT.

  • Aoyagi Tutomu;Imai O Yoshio
    • Proceedings of the Korean Society for Quality Management Conference
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    • 1998.11a
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    • pp.339-344
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    • 1998
  • Since 1997, JAB (The Japan Accreditation Board for Conformity Assessment) had started the activity of accreditation for the laboratory based on U.S. PL101-592: the Fastener Quality Act that was signed by President Bush on 1990. The number of accredit laboratories are 69 in Japan, 21 in Taiwan, 2 in Korea and 189 in U. S. A, as of 09/10/1998. The JAB accreditation encompasses the requirements of the ISO/IEC Guide 25, and the relevant requirements of ISO 9002. The purpose of ISO/IEC Guide 25, also had been harmonized as JIS Z 9325 'General requirements for the competence of calibration and testing laboratories 'mainly facilitates and promotes acceptance of calibration and test results between countries to avoid barriers to trade through as 'one stop testing'. The features and differences between Guide 25 and ISO 9000 will be clarify in this report.

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A Survey for a Development Construction Materials' Construction Site Quality Control Guide (건설자재 현장품질관리 지침 개발을 위한 실태조사)

  • Ko, Eun-Joo;Ko, Eun-Jung;Seok, Ho-Joong;Lee, Seung-Hyeok
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2008.05a
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    • pp.1-5
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    • 2008
  • The purpose of this study is to ensure an amicable material quality control in the construction site through investigating a process which can impact the construction material quality. For it, a worker interview and questionnaire survey was conducted through a direct field visit. The visited construction sites are composed of 79% construction site and 21% engineering site. As the respondents of questionnaire survey, the quality control workers were 72% of total respondents. Next, the construction worker, handymen, field representatives and others formed 7%. The interview with the quality control staff was conducted with the items including the construction site quality control guide, incoming inspection and material management. Through this survey, the problems of quality control by progress phase were derived. It could be known that the management and measures by each phase were urgently required. It also was indicated that a selection of low-priced material caused by low price bidding could badly impact the construction and safety. Also, in relation to the opinions such as the insufficient quality control and heavy work-load, the improvements are required. For the effective quality control in the construction site, the material quality control procedures suitable for the phase of construction progress must be presented in the present quality control. Also, the standards for it need to be established.

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Development of Individual Temporary Equipment Material/Quality/Delivery Management Standards(Guide) for Temporary Equipment Rental Company (가설기자재 임대업체를 위한 개별 가설기자재 자재/품질/납품관리 기준(Guide) 개발)

  • Lee, Junho;Kim, Junsang;Yoou, Geonhee;Cho, Sehyun;Kim, JungYeol;Kim, Youngsuk
    • Korean Journal of Construction Engineering and Management
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    • v.25 no.1
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    • pp.62-72
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    • 2024
  • Due to the distribution structure of domestic temporary equipment, quality control of temporary equipment is essential because more than 80% of temporary equipment is repeated and reused. Due to this importance, the Ministry of Land, Infrastructure and Transport has proposed quality management standards for temporary equipment for 10types of temporary equipments, including steel pipe support, but the overall quality of temporary eqipment cannot be confirmed because the quality is managed through sampling quality tests. In addition, although quality control standards exist for temporary material rental company, practical utilization was investigated and analyzed to be very low as they are mainly presented based on qualitative inspection standards by visual inspection. Therefore, the purpose of this study is to develop individual temporary material/quality/delivery management standards (Guides) for temporary equipment rental company to preemptively secure the quality of temporary equipment before bringing them into the construction site. If the standards developed through this study are applied to domestic temporary equipment rental companies, it is expected that high-quality temporary equipment with secured quality will be brought into the construction site as the quality of temporary equipment quality of domestic medium and small temporary equipment rental companies is improved safety accidents related to temporary structures.

Development of Nursing Home Quality Management Index & Application in the Field (노인간호요양시설의 QMI 개발과 현장 실태분석)

  • Cho, Hye-Sook
    • Journal of Home Health Care Nursing
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    • v.12 no.1
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    • pp.117-135
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    • 2005
  • Purpose: Expecting a new system of nursing security for elderly in operation in 2007, a substantial expansion of nursing facilities for elderly and quality management of those facilities are imperative now. Therefore. specific quality management measures or schemes which could be used for the operation of small-scale nursing homes are in urgent need. The purpose of this study was to develop a Quality Management Index(QMI) to guide Nursing Home management. Method: This study developed a QMI for small-scale nursing homes, which focused on quality management in structural dimensions such as environment, staffs, local community network, atmosphere, and quality management in process dimensions such as nursing, communication, resident satisfaction. The QMI developed in this study is based on extensive review of literature and the actual experiences of nursing home operation. It consists of 7 dimensions, 39 components and 148 indexes, which have been verified by three times validity tests of experts group. Then the QMI was used to evaluate the quality management levels of nursing homes in Korea. Result: In sum, after analyzing all nursing homes in Korea operated by nurses, this study found that there were significant differences of quality management level among facilities in several dimensions such as environment, staffs, local community connections, communication. In dimensions such as nursing, atmosphere, resident satisfaction, however, little differences of quality management level among facilities were reported. It is considered that this result has to do with several factors like the size of facilities, operation expenses, operation forms, the disposition of professional human resources, and philosophy and management policy of the owners. As far as generalization is concerned, however, it needs to be noted here that the sample size for this study is not statistically big enough to generalize the results. Conclusion: Having Developed a QMI for small-scale nursing home with 7 dimensions, 39 components and 148 indexes, this study is expected to be used in developing more elaborated quality evaluation tools for nursing homes, and also function as a practical guide of quality management for those who are opening and managing nursing homes. I hope this quality index could lead to further development of a standardized quality management index, and eventually contribute to quality improvement of nursing homes.

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A Study on the ISO 9001 Application of Railway Supervision work (철도 감리 업무의 ISO 9001 적용에 대한 고찰)

  • Jang Seog-Jae;Hwang In-Bum;Sung Jung-Hwa;Kim Hae-Seok
    • Journal of the Korean Society for Railway
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    • v.9 no.3 s.34
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    • pp.325-329
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    • 2006
  • Quite a few of persons often fall into an error that ISO has happened an additional work at construction sites. Supervision works, however, are carried out in compliance with 'Guidelines for the Supervision Works' which is including most ISO Requirements. Additional requirements needed for the supervision works are not many. This study has studied on the ISO application of supervision works in relation to, 1) ISO 9001 & KS A 9001 Quality Management System Basic Model, 2) The Process of Railway Construction Work Supervision Quality Management Plan, 3) Supervision Work Performance Guide Book(2005) & KS A 9001(2001) Standard, at the railway construction sites.

Guidelines for Project Quality Management System (프로젝트 품질경영시스템 지침)

  • Choi Sung-Woon
    • Proceedings of the Safety Management and Science Conference
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    • 2006.04a
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    • pp.525-544
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    • 2006
  • This paper is to introduce guidelines for project quality management system. International standards such as ISO 10006, IEC 62198, ISO/IEC TR 16326 and ISO 15188 are considered. This study is to discuss guidelines for quality management in projects, and application guidelines for project risk management, and guide for the application of ISO/IEC 12207 to software project management, and project management guidelines for terminology standardization.

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A Study of Developing Guides for the Construction Site Quality Control of Porous Concrete (투수콘크리트 현장품질관리 지침서 개발에 관한 연구)

  • Ko, Eun-Jung;Goh, Eun-Joo;Seok, Ho-Joong;Lee, Seung-Hyeok
    • Journal of the Korea Institute of Building Construction
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    • v.9 no.3
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    • pp.65-71
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    • 2009
  • General criteria for the quality of porous concrete have not been established yet in Korea. And yet, pavement and construction have been performed. In this paper, guidelines on the construction site quality control of porous concrete were developed in order to establish criteria for resolving the issues and problems of porous concrete, to establish methods for improving poor performance, and to manage porous concrete more systematically. In addition, a guide for the construction site quality control of porous concrete, which was appropriate for reality, was developed by researching several quality control guides and maintenance at construction sites. The guide consists of a total of nine chapters such as Application Range, Overview, the Structure of Porous Concrete, the Design of Package Thickness, Package Materials for Porous Concrete, Construction Methods, Quality Assurance and Inspections, Construction Site Quality Control, and Maintenance. It describes quality control guidelines in all steps such as methods for transporting porous concrete from the factory to the construction site, cautions for construction work at construction sites, maintenance, and management. The Guide for the Construction Site Quality Control of Porous Concrete is expected to ensure the quality of porous concrete, to reduce national costs for quality assurance, and to help ensure the health and safety of Korean people.