• Asia pacific journal of information systems
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• 제18권1호
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• pp.97-115
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• 2008

Introduction The e-government is concerned with using Internet and Web technologies to exchange information and services with citizens, businesses and other related organizations, and it centers on three functions, namely informational, interactive, and transactional [UN, 2001]. Many developed countries like the U.S. have been actively involved in e-government projects, since they enable both more effective public services for citizens and more efficient internal operations. Korea is among these leading countries that are planning to leverage computer and communication technologies to provide for integration of work processes and information as well as convenient access to information and services. For this reason, evaluating e-government projects is becoming a crucial issue for both researchers and policy-makers. However, most research to date has primarily focused on a model of success of an e-government system designed for citizens, overlooking internal systems specifically created for employees working in a public organization. This paper is intended to propose a model to measure the success of a Web-based information system designed for use by internal users at Chungwadae, the executive branch of Korea's central government. The paper is also aimed at applying the model to the assessment of the present system being used at Chungwadae in comparison with the preceding system. Evaluating an e-Government System The most widely cited model of information systems success today is that of DeLone and McLean[1992, 2003, 2004]. The original model states that the success of an information system can be measured using six dimensions, including system quality, information quality, use, user satisfaction, individual impact, and organizational impact. Although the ultimate success of an information system may be reflected in the impact that the system has upon individuals as well as an organization, aspects of using the system such as system use and user satisfaction can play an important role in determining the system success, because the system would be a sheer failure if users don't like and use the system. As a response to criticisms given by numerous researchers, the authors adapted their model to fit the emerging Web-based environment. The revised model[DeLone and McLean, 2003] they offered included an additional quality dimension, namely service quality, and combined individual and organizational impacts into net benefits which can also influence user satisfaction. The e-government system success model can be built around this updated model. Our model incorporates information quality, system quality, and service quality as in the DeLone and McLean model. However, the 'system use' dimension has been replaced by perceived usefulness, as suggested by Seddon[1998]. In addition, because the e-government systems that this paper focuses on are internal public systems used in government agencies, the 'net benefits' dimension has been replaced by perceived work efficiency. Based on the proposed model, a total of nine hypotheses have been formulated which we tested using an empirical analysis. Methods A questionnaire form has been created with items that are designed to examine the relationships among the variables in the model. The questionnaire has been handed over, in person, to 65 members of Chungwadae staff who are now actively using the E-Support System, the present information system created to support internal work at Chungwadae. We made arrangements to meet with each individual who agreed to participate in our survey, and helped to fill out the survey form with explanations. Of the 65 copies that were delivered, only 33 were returned, and 30 responses of these have been adopted for our analysis, since three were not valid. The extremely small sample size was due to the limited number of staff members who had adequate experience required of this study. Results We gathered data from the questionnaire survey and analyzed them using a regression analysis to test the hypotheses. As shown in the table below, the results indicated that all three dimensions of an information system’s quality are positively related to user satisfaction. However, information quality and system quality were found to be positively related to perceived usefulness, while service quality was not. In addition, perceived usefulness is not positively related to user satisfaction, implying that a user may find a system useful, but may not be satisfied with it. Finally, user satisfaction and perceived usefulness both are positively related to perceived work efficiency. This suggests that workers' positive experience with the system is important to guarantee favorable work efficiency. Conclusions We conclude that the proposed model proved useful in measuring the success of an internal information system used by a government agency. To demonstrate the applicability and usefulness of the model in the paper, we applied the model to the assessment of the present internal system used at Chungwadae in comparison with the preceding system. The results showed that the present system outperforms the preceding one in a statistically significant way. Future research will have to focus on applying the model to Korea's governmental agencies other than Chungwadae and examine whether it proves applicable in different types of governmental organizations.

• 품질경영학회지
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• 제38권4호
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• pp.549-560
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• 2010

The role and use of self-service technology (SST) becomes increasingly more important in the e-government service area. Users evaluate the service quality of SST in their everyday life and this evaluation works as a guideline of how SST should evolve for user satisfaction. This study classifies the types of SST according to its purpose and interface, and then investigates the causal relationship of service quality and user satisfaction. In the process, we introduced the three dimensions of service quality - usability, information, and empathy. The analysis results indicate that the three service quality dimensions have positive influence on user satisfaction. While the relationship between information and empathy is significant, that between usability and empathy is not significant. Implications and future research directions are also discussed.

• 한국조리학회지
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• 제22권5호
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• pp.64-81
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• 2016

본 연구는 선행연구를 바탕으로 빅데이터 기반 맛집 앱에 대한 이용만족과 재이용의도에 영향을 미치는 선행 요인으로 앱 서비스품질과 사용후기를 제시하여 영향 관계를 규명하고, 이를 선행연구와 비교분석하였다. 이러한 분석결과를 바탕으로 맛집 앱 이용자들이 지각하는 앱 서비스품질 요인과 사용후기의 역할을 파악하여 맛집 앱 콘텐츠개발과 운영에 도움을 줄 수 있는 실무적 시사점을 제시하였다. 연구의 조사대상과 공간적 범위는 최근 3개월 이내에 스마트 폰 맛집 앱을 검색한 경험이 있는 전국의 20세 이상 남녀 내국인 거주자로 선정하였다. 선정된 조사대상자들에게 먼저 망고플레이트, 다이닝코드, 핫플레이스 등 빅데이터 맛집 앱을 검색해서 음식점을 선택하고 이용한 경험이 있는 지를 사전질문을 통하여 파악한 후, 경험이 있다고응답한소비자를대상으로설문조사를하였다. 연구결과, 서비스품질 중 신뢰성, 정보성, 시스템능력이 앱 이용만족에 긍정적인 영향이 있는 것으로 나타났으나, 디자인과 이동성은 아무런 영향을 미치지 않는 것으로 나타났다. 앱 이용만족은 앱 재이용의도에 긍정적인 영향을 미치는 것으로 나타났으며, 사용후기 정보성은 조절적 역할을 하는 것으로 나타났다. 외식소비자들의 지속적인 맛집 앱 이용에 영향을 미치는 요인으로 앱 서비스품질과 사용후기 정보성의 중요성을 규명하였다.

• 한국건설순환자원학회논문집
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• 제2권2호
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• pp.76-82
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• 2006

High-strength, High-durability concrete appearance was embossed by benevolence who quality for each raw material that become factor that is direct in concrete manufacture and the special quality is very important and request properties of matter were also strengthened more. Specially, natural resources of good quality were abundant past in occasion of aggregate and unlike concrete request strength past that the importance was less relatively the quality enemy than cement because is also not big, importance of aggregate quality great veried as concrete strength and request properties of matter about durability are strengthened more on extreme displacement. Mixing four who is original and mixs special quality examination of domestic three Four-Stick Games by Chaechwiwon and age Four-Stick Games and crushed sand examined concrete quality characteristic that use mortar and concrete quality characteristic, special quality of North Korea sun guardian mountain three Four-Stick Games that is imported from the North Korea, North Korea sun guardian mountain three Four-Stick Games etc..

• 품질경영학회지
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• 제36권4호
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• pp.19-28
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• 2008

The purpose of this study is to search for the quality characteristics for evaluation of the information system. The quality characteristics are an important factor for selection, implementation and maintenance of the information system of the company. Of course in the end, the quality of the information system in a company is directly related with the business performance of the company. This paper is a study of a model with four independent variables, a parameter variable, and a total of 15 hypotheses, investigated by a questionnaire method. It conducted the model analysis of structural equation to use statistical package for questionnaire analysis.

• 한국물환경학회지
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• 제25권4호
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• pp.539-546
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• 2009

We examined the effects of land cover types on water quality based on data surveyed during April 2007-February 2008 from 178 sites of 111 streams in Paldang watershed. BOD, COD, DO, SS, T-N, and T-P concentrations of spring and summer were strongly and significantly associated with the first principal component of the proportions of eight land cover types, and differences between all parameter's concentration except SS and T-N of spring and summer were insignificantly related with them. SS and T-N concentration of summer were significantly correlated with increase and decrease of stream flow. T-P concentration of spring was the most significantly related with the second principal component which was positively correlated with the proportions of residential and forest land covers and was negatively correlated with the proportions of paddy and grass land covers. It is necessary to manage land use of the upper watershed and stream flow for improvement in water quality because seasonal variations of each water quality parameter are dependent upon land cover and flow variations.

• 경영과학
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• 제10권2호
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• pp.111-120
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• 1993

The most important factors for a product to survive in the market are cost and quality. In recent years, quality proceeds to cost. There are many techniques of use to improve the quality of a product. One of the techniques is applying statistical methods (especially Taguchi method) to real operational conditions for a continuous manufacturing process in P company. There are 91 factors to control in the process. So, we predetermined 7 main effect factors and 6 interactive effect factors by statistical methods and advices of engineers. With these 13 factors, we determined the optimal level of operations for the process.

• 한국환경복원기술학회지
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• 제1권1호
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• pp.84-94
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• 1998

The sources of the pollution on a river are divided into two classes, one the point source and the other non-point source. In raining, especially, the non-point source discharged from paddy, residential area, road ${\cdots}$ etc have correlations with the land use. This study was carried out to find out the model to estimate the quality of water in a river according to the land use. Land use data (Pungse-Myeoun and Kwangduk-Myeoun in Chonan) were produced from Landsat TM (Thematic Mapper) and topographic map. Total nitrogen(TN) and total phosphorus(TP) general indices for the degree of pollution in river were measured during 11 months. Correlations between two variables(Land use and Pollutants(TN, TP)) were explained by the regression coefficient. As a result of this study, we found that among the five types of land use, the residential area, store area and paddy have significant effects upon the quality of water in a river. The results of this study will be applied to pre-estimate the degree of pollution in river broadly and to offer basic data in establishing the land use plan and the concept on the conservation of the river in rural area.

• Journal of Nutrition and Health
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• 제36권1호
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• pp.83-92
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• 2003

Improving dietary patterns, na, in turn, improving nutritional status, is now viewed as a key to improve public health and to prevent chronic diseases. There has been a peat needs to assess diet quality to identify nutritional risk group, however, little research has been done on methods to assess overall diet quality. The purpose of this study was to develope a mini dietary assessment (MDA) index for evaluation of overall dietary quality. A 10-component system was devised based on dietary guidelines and food Tower for Koreans. The system contained 4 food elements of which use is encouraged, such as milk, meat, vegetables, fruits, and 3 food elements of which use is limited, such as fat, salt, or sugar. Also the included were elements on dietary regulation and variety. A subject is to check one of ‘always' 'generally'seldom', which has score of 5, 3, and 1, respectively, so the total possible index score is 50. This index is to use without dietary survey and is to use even by non-nutritionist. A sample of 432 healthy males and females in their 30's and 40's contributed diet intake data based on 24-hour recall for the validation of MDA. The mean MDA score was 31.34 of a possible 50 points. The main nutrients for each MDA component was correlated very well with the results of 24-hour recall. Also, very good correlation was found between healthy eating index (HEI) score and MDA score. However, some of MDA components were needed a modification of term or/and statement. So the Uh was revised and another effort for validation was made with new sample of 169 subjects and even better correlation was found. The revised MDA could be used with minor modification to assess diet quality and to screen nutritional status. (Korean J Nutrition 36(1): 83-92, 2003)

• 국제학술발표논문집
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• The 1th International Conference on Construction Engineering and Project Management
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• pp.335-340
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• 2005

In many urban cities, mixed-use development is becoming increasingly essential for the creation of an attractive and sustainable environment that promotes economic vitality, social equity and environmental quality. Due to the differences in scale, scope and intent, certain aspects within the project delivery process of mixed-use are not the same as "conventional" single-use projects. The objective of this paper is to highlight these aspects. Two cases in Southeast Asia serve to illustrate the uniqueness and challenges of mixed-use. In conclusion, the differences between mixed-use and single-use are evident in terms of the diversity of team members, the necessity of multiple market analyses, and a multi-layer (versus single-source) financing structure. Finally, issues concerning ownership tangles, land assembly, planning and application procedures, investment criteria of institutions have been identified as major pitfalls.