• Title/Summary/Keyword: Quality In Use

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Exploring the Influence of the Internet Shopping Mall's Quality Factors on User Trust and Acceptance (인터넷 쇼핑몰이 갖는 품질요인이 사용자 신뢰와 수용에 미치는 영향에 대한 연구)

  • Lee Kung-Chang;Kang Byung-Uk;Suh Bomil;Kim Jong-Uk
    • Korean Management Science Review
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    • v.22 no.1
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    • pp.27-46
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    • 2005
  • As the electronic commerce has grown dramatically, visiting the Internet shopping malls is accepted as one of our daily life. Despite many studies about user acceptance of the Internet shopping malls, it still remains unanswered how the Internet shopping mall's three quality factors such as system qualify, Information qualify, and service quality affect user trust, and eventually user acceptance of the mall. To investigate this issue, we propose a research model in which six external factors such as three qualify factors as well as self-efficacy, subjective norm, and trust have a significant impact on user's attitude and intention to use the mall. After garnering 244 valid questionnaires from users, we analyze them with structural equation modeling. Experiment results show that the Internet shopping mall's three quality factors such as system quality, information qualify, and service quality significantly Influence user trust for the mall, which in turn impacts user's perceived usefulness, attitude toward using the mall. Another external factors such as self-efficacy and subjective norm also influence user's perceived ease of use and perceived usefulness respectively, affecting user's attitude altogether. Implications and further research directions are presented.

Understanding User's Continuous Use of Financial Technology Products

  • Wanchao Liu;Huosong Xia;Jian Mou
    • Asia pacific journal of information systems
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    • v.31 no.2
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    • pp.236-256
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    • 2021
  • Online financial technology products are an important consumer finance innovation. While a large body of previous research has focused on initial adoption and consumer willingness to use these products, little research explores the continued use of these products beyond the initial adoption phase. In particular, special attention should be paid to how users' trust and perceptions of privacy and security affect continued use behavior. This paper integrates the expectation confirmation model of information system continuance (ECM-ISC), the information system success model (ISSM) and the security and trust literatures to investigate continued use of online financial technology. To test the research model, we collected 398 valid questionnaires from Ant Credit Pay users. The research results show that system and service quality positively impact users' expectation confirmation, while information quality has no significant impact. Expectation confirmation and perceived usefulness positively affect user satisfaction. Moreover, the user's perception of privacy and security plays a vital role in user satisfaction. Satisfaction and perceived trust jointly promote users' continuance behaviors. Findings of this study indicates the importance of the information system success factors and security factors due to their influence on the continued use of Fintech products. This conclusion has implications for enterprises in improving the product qualities and enhancing the degree of security to meet user needs.

Development of Measurement and Evaluation Technique for Software Quality in Design Phase (설계단계에서의 소프트웨어 품질측정과 평가기법 개발)

  • 장영숙;권영식
    • Journal of Korean Society for Quality Management
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    • v.27 no.3
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    • pp.94-112
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    • 1999
  • It is booming to use computer and information owing to the information society. As software applications have grown, so too has the importance of software quality. Therefore, software quality measurement and evaluation are necessary to satisfy the users who are using computers. The ISO/IEC 9126 defines six quality characteristics and twenty-one subcharacteristics including forty inter quality characteristics. We developed software measurement and evaluation technique using the check list in accordance with the ISO/IEC 9126 in design phase. We applied idea and concept of Total Quality Management in order to evaluate and measure the quality of software. Namely, it is the concept such as "you should do it right the first time." or "you have to build quality in the process." We executed the quantitative evaluation of software, also had shown the distinctive result in order that users and developers can find the errors easily. We evaluated the quality of academic softwares in order to verify developing technique at S college. As a result of the evaluation, this college has found it necessary to maintain the software as soon as possible because academic systems are not adequate for users at this present time.

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SE Model-Based Program Development for Aircraft Full Life-Cycle Weight & Balance Control (SE기반의 전순기 항공기 중량.평형관리 Program 개발)

  • Kim, Jeong Hun;Park, Cha Hwan;Jeong, Yeong Hwa;Kim, Mun Giu;Kang, Min Sung
    • Journal of the Korean Society of Systems Engineering
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    • v.3 no.2
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    • pp.25-32
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    • 2007
  • There has been no systematic accumulation in the aircraft weight data even though those are crucial in the full life-cycle weight and balance program of aircraft. Companies, government agencies, and the Korea Air Force have been controling the data separately. The lack of communication between these institutes prevented the mutual use of the data. This study deals with a SE model-based weight and balance program development process for the full life-cycle weight and balance control of aircraft which enabled the efficient and mutual use of the weight data from the various institutes.

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A Study on the Effect of the Internet Banking Service Quality on Trust of Bank (인터넷뱅킹의 서비스 품질이 은행의 신뢰에 미치는 영향에 관한 연구)

  • Lee, Jong-Ok;Seo, Young-Sang
    • Journal of Information Technology Applications and Management
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    • v.16 no.4
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    • pp.19-40
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    • 2009
  • In case of korea, it is said that the service of internet banking is in maturity regarding the number of transactions that internet banking process. So it is necessary to find out the factors that influence customer's trust on bank with the use of internet banking, to preserve existing customers. The purpose of this study is to investigate the effects of the internet banking service quality on trust of banks. For this purpose, eight hypotheses are empirically tested using logistic regression. The empirical results indicated that responsiveness, easy of use, and accuracy from the six dimensions of internet banking service quality factors take significant effect on trust of bank.

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Playout Buffer based Rate Adaptation for Scalable Video Streaming over the Internet

  • Kang, Young-Wook;Jung, Young-H.;Choe, Yoon-Sik
    • Proceedings of the Korean Society of Broadcast Engineers Conference
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    • 2009.01a
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    • pp.413-417
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    • 2009
  • The use of scalable video coding scheme has been regarded as a promising solution for guaranteeing the quality of service of the video streaming over the Internet because it is a capable coding scheme to perform quality adaptation depending on network conditions. In this paper, we use a streaming model that transmits base layer using TCP and enhancement layers using DCCP, which try to provide transmission reliability of the BL and TCP friendliness. Unlike pervious works, the proposed algorithm performs rate adaptation based on playout buffer status. The PoB status of the client is sent back periodically to the server and serves as a network congestion indicator. Experimental results show that our scheme improves streaming quality comparing with pervious scheme in the case of not only constant/dynamic background flows but also VBR-encoded video sequence.

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Understanding the Mobile Internet Use

  • Jeon, Eun-Hee;Kim, Tae-Wan;Bae, Doo-Hwan;Oh, Jae-In
    • Proceedings of the Korea Database Society Conference
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    • 2002.10a
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    • pp.3-21
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    • 2002
  • The purpose of this study is to demonstrate individual's mobile Internet acceptance by extending the technology acceptance model (TAM) to the field of the mobile Internet. This research utilized the structural equation model to examine the research model on the mobile Internet use. System quality and information quality as external variables were examined, and playfulness as an intrinsic factor was tested. The research model was successfully validated in the environment of extension model for the mobile internet.

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A Study of Power Quality Monitoring System Using Web Technology (웹 기술을 이용한 전기품질 감시시스템 연구)

  • Lee, K.S.;Lim, S.I.;Lee, S.J.;Lee, D.W.;Park, D.H.;Kim, J.H.
    • Proceedings of the KIEE Conference
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    • 2003.07a
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    • pp.148-150
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    • 2003
  • A meaning of power quality has changed, which affects on an environmental change of existing electricity supply markets. Today, it should take both consumers and suppliers into consideration to develop information and communication technology and to increase the use of power and electronic equipments. As a result, it is necessary to develop a system to monitor power quality and to display data. In this paper, a system, as a power quality monitoring equipment, which can use protective replays with progress of microprocessor technology and provide information in the intranet/internet circumstances using web-based architecture is described.

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Impact of Tablet Magazine's Quality Factors on Perceived Usefulness, User Satisfaction and Intention to Continued Use (태블릿 매거진의 품질요인이 지각된 유용성, 사용자 만족, 지속적 사용의도에 미치는 영향)

  • Lee, Seungjoon;Kim, Eehwan;Park, Jooseok;Park, Jaehong
    • The Journal of Information Systems
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    • v.24 no.2
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    • pp.117-138
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    • 2015
  • Purpose The number of Tablet PC users has recently increased in steep, which started to offer media companies more opportunities to enter into a new business field. Based on Information System Success model, this study finds that tablet magazine's quality factors influence perceived usefulness, user satisfaction and intention of continuous use. Design/methodology/approach We conducted a survey for 20-40's Tablet PC users. After pilot study, we analyzed the main survey data by using SPSS 18.0 and AMOS 18.0, and employed structural equation modeling to test the hypotheses. Findings Our research results are summarized as follows : First, information quality has a positive impact on user satisfaction, but not on perceived usefulness. Second, service quality has a positive impact on perceived usefulness, but not on user satisfaction. Third, perceived usefulness positively influences user satisfaction. Fourth, user satisfaction positively influences the intention of continuous use. In particular we found that Tablet PC usage experience had a moderating effect on the relationship between perceived usefulness and user satisfaction.

Agricultural Land Use and Groundwater Quality of an Alluvial Watershed in the North Han River Basin (북한강 수계 충적평야 지역 토지이용과 지하수 수질간의 관계)

  • Choi Joong-dae;Ryu Soon-ho
    • KCID journal
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    • v.7 no.2
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    • pp.57-65
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    • 2000
  • The effect of land use of an alluvial watershed in the upper North Han river basin on groundwater quality were investigated. Existing 20 farm wells were selected as monitoring wells representing different land uses of residential, arable(paddy and field),

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