• Title/Summary/Keyword: Quality Costs

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An integrated production-inventory model with rework and inspection in serial production system (재가공과 검사를 고려한 통합 생산-재고 모형)

  • Kim, Seong-Tae;Kim, Jae-Ryeon
    • Journal of Korean Society for Quality Management
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    • v.17 no.2
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    • pp.158-167
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    • 1989
  • In this paper, a model is presented which incoporates the possibility of quality control at each of the production stages. We consider the TYPE I error and the TYPE II error in inspection procedures. In addition to alternative quality control configurations, the model integrates the carrying costs of in-process and finished inventory, quality of production process, reprocessing including fixed and variable cost. Our policy determines the value of optimal lot-size and reprocessing batch size in reducing the total costs. A numerical example illustrates the model framework and highlights the role of the decision variables.

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Improving Image Quality Method in Tandem-type Color Laser Printers (탠덤 방식 컬러 레이저 프린터의 이미지 향상 방법)

  • Sim, Dong-Guk;Kim, Sung-Dae;Woo, Sang-Bum;Jeong, Gi-Cheol;Kim, Heon-Joo
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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    • 2014.10a
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    • pp.138-140
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    • 2014
  • The image quality of the color laser printer is highly related with the motion quality of actuators. However, the high precision system requires high production costs in general. The proposed design method in this paper improves image quality without increasing production costs. Using the synchronization method, time gap between exposure and transfer in organic photo conductive (OPC) drum and the period of driving gear revolution are synchronized. The proposed method is verified by computer simulations and experiment, and showed by printed images.

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Antecedents of Continuous Use and Purchase Intention: In the Context of Mobile Application Store

  • Kim, Yoo-Jung;Han, Jin-Young
    • Journal of the Korea Society of Computer and Information
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    • v.20 no.7
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    • pp.65-76
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    • 2015
  • This study investigates predictors of continuance intention and purchase intention in mobile application(App) stores. This study identifies the structural relationships among app store quality, user habit, switching costs, user loyalty, continuance intention, and purchase intention in mobile application stores. The results indicate that user loyalty increases continuance intention and purchase intention and that user habit positively affects perceived switching costs and user loyalty. App store quality is a formative construct including quality of content, ease of use, and security. App store quality affects user habit positively. This study theoretically and practically contributes to the integration of influential factors for continuance intention as well as purchase intention.

A Study on the Ratio Analysis of Quality Costs (제조산업에서의 품질비용의 구성비에 관한 연구)

  • 김형준
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.18 no.33
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    • pp.39-43
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    • 1995
  • The purpose of this article was to understand the individual proportion of quality costs which have been expended by manufacturing industries in Seoul and Kyunggido district. The collected data on 72 firms could be use for an empirical analysis and the ratio test was implementented with the questionnaires. The finding were as following : by conparison with the proportion of quality cost in typical manufacturing industrial of U.S., We concluded that total quality cost was occupied with a small portion of sale. Also as compared with the individual item of quality cost, it was noted that the proportion of prevention cost had increased in a relatively large company.

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Estimation of Nursing Costs Based on Nurse Visit Time for Long-Term Care Services (노인장기요양 방문간호서비스의 소요시간별 방문당 원가 분석)

  • Kim, Eun-Kyung;Kim, Yun-Mi;Kim, Myung-Ae
    • Journal of Korean Academy of Nursing
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    • v.40 no.3
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    • pp.349-358
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    • 2010
  • Purpose: The purpose of this study was to estimate nursing costs and to establish appropriate nursing fees for long-term care services for community elders. Methods: Seven nurses participated in data collection related to visiting time by nurses for 1,100 elders. Data on material costs and management costs were collected from 5 visiting nursing agencies. The nursing costs were classified into 3 groups based on the nurse's visit time under the current reimbursement system of long-term care insurance. Results: The average nursing cost per minute was 246 won. The material costs were 3,214 won, management costs, 10,707 won, transportation costs, 7,605 won, and capital costs, 5,635 won per visit. As a result, the average cost of nursing services per visit by classification of nursing time were 41,036 won (care time <30 min), 46,005 won (care time 30-59 min), and 57,321 won (care time over 60 min). Conclusion: The results of the study indicate that the fees for nurse visits currently being charged for long-term care insurance should be increased. Also these results will contribute to baseline data for establishing appropriate nursing fees for long-term care services to maintain quality nursing and management in visiting nursing agencies.

The Distribution of Pollution Abatement Costs among Income Classes in Korea (환경오염 저감비용의 소득계층별 분담)

  • Kim, Il Chung;Shin, Dong Chun
    • Environmental and Resource Economics Review
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    • v.9 no.3
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    • pp.545-562
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    • 2000
  • Environmental regulation affects real income distribution as well as resource allocation. The consumers' quality of life is sure to be improved by the pollution abatement, but consumers should pay part of the abatement cost through the increased prices of consumption goods they purchase. This paper computes pollution abatement costs that each of 15 income classes in Korea paid indirectly by consuming goods whose prices include the abatement cost in 1993. The distribution of pollution abatement costs among income classes turns out to be regressive as expected.

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The Effect of Fashion Store Service Quality on Perceived Switching Barriers and Store Loyalty (의류점포의 서비스품질이 지각된 전환장벽과 점포충성도에 미치는 영향)

  • 강미연;홍금희
    • Journal of the Korean Society of Clothing and Textiles
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    • v.27 no.8
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    • pp.935-945
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    • 2003
  • This study attempts to understand perceived switching barriers of customers and fashion stores service quality as a core of store loyalty. Medium variations of switching barriers are interpersonal relationships, attractiveness of alternatives and switching costs. Date were collected from 485 subjects who finished their shopping with a self-administered questionnaire. The results were as follows: 1. Classified service quality of clothing stores into 4 ways: VMD of stores or atmosphere, store policy which are involved in store service, sales persons respond and sales persons conviction which are involved in sales service. 2. Service quality of fashion stores is related with switching barrier medium variations. 3. Service quality have an influence on switching barrier medium variations. Its mutual influences increase switching barriers and it gets to be related to the store loyalty. 4. Compared influences of variations to store loyalty between the H department store and the L department store which are research objects. The main difference is that the H department store evaluated personal relationships among service quality, customers and sales persons high compared with the L department store. As the results showed, service quality consists of store service of nonpersonal service area and sales service of personal service. Service quality is related with interpersonal relationships, attractiveness of alternatives and switching costs. It also affects switching barriers and store loyalty.

Evaluation of Refining Strategies for Combined use of Softwood and Eucalyptus Pulps in Papermaking

  • Manfredi, Vail
    • Proceedings of the Korea Technical Association of the Pulp and Paper Industry Conference
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    • 2006.06a
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    • pp.37-42
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    • 2006
  • The paper discusses the combined use of softwood and eucalyptus kraft pulps in the production of printing and writing papers. Looking for process and paper quality optimization, refining pilot plant trails were carried to identify the effects of refining type (mixed or separate) and intensities (specific edge load), and also furnish composition (amount of each pulp in mixture) on final paper quality and process costs. The basic effects on pulp fibers were evaluated against paper quality properties, such as physical strengths, bulk, vessel picking, opacity and porosity, as well as the interactions with papermaking process, such as estimates of paper machine runnability, paper breaks and industrial refining control. The results show that the furnish composition and the type of refining has a significant effect on properties related with both final paper quality and total costs. The best alternative for printing and writing papers was identified for mixed refining, under the lowest refining intensity, and with the highest dosage of eucalyptus pulp.

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A Study on Service Quality and Switching Costs of Instant Messenger Service Users (인스턴트 메신저 서비스 이용자의 서비스 품질과 전환비용에 관한 연구)

  • Kim, Seong-Ho;Bang, Ho-Yeol
    • Journal of Global Scholars of Marketing Science
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    • v.15 no.1
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    • pp.1-20
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    • 2005
  • The object of this study is to explore factors affecting customer satisfaction and customer loyalty of instant messenger service. We propose that service qualities (tangibility, assurance, responsiveness, empathy, reliability) affect customer satisfaction of instant messenger service, customer satisfactions do customer loyalty. As moderating factors of the relationship between customer satisfaction and customer loyalty, switching costs are suggested. To accomplish the object of this study data are collected from instant messenger user by survey research. We analyse the research model using structural equation model and moderated multiple regression. The result are as follows: (1) tangibility and responsiveness affect customer satisfaction. (2) customer satisfaction affects customer loyalty. (3) switching costs moderated the relationship between customer satisfaction and customer loyalty.

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An Algorithm for Determining Double Rectifying Inspection Plans (선별형 2회 샘플링 검사방식의 최적설계를 위한 알고리즘 개발)

  • Kang, Bo-Chul;Cho, Jai-Rip
    • Journal of Korean Society for Quality Management
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    • v.24 no.4
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    • pp.207-223
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    • 1996
  • These days, customers have attached great importance to the function of product liability and quality assurance. In Korea, the single rectifying sampling inspection for attribute (KS A 3105) has been used. But this inspection plan given by tables (KS A 3105) has some defects. There are limitations in the range of applications and irrationality of approximate probability and the double rectifying sampling inspection is not mentioned. Moreover, ATI (average total inspection) does not reflect sampling costs and the loss of nonconforming item. Therefore, the objectives of this study is to develope new algorithms and computer program that provide the optimal sampling inspection plan based on minimum linear costs (single & double inspection plan). The result of this study revealed that the new algorithm is less than KS A 3105 in ATI and basically, double inspection plan is more economical. Also it comes over restrictions in KS A 3105. So, it is definite that the optimal solution can be obtained considering cost factors in manufacturing and sampling process, and costs can be saved in the long term.

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