• Journal of Applied Reliability
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• v.13 no.3
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• pp.153-163
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• 2013

QFD(Quality Function Deployment) is a very important tool to improve market share by reducing the gap between the voice of customer and the product's performance. But QFD is not a problem solving tool, although it is very useful in identifying what has to be solved or improved in order to meet the customer's desires. TRIZ has proved to be a very strong tool to solve the difficult problems that requires inventive thinking. QFD integrated with TRIZ becomes hot research recently. But merely linking between HOQ(House of Quality) in QFD and the contradiction matrix in TRIZ can not provide designers with a concrete method to solve the technical problem in the design process. Practically, the contradiction matrix and 40 inventive principles are not helpful for solving the technical problem. To solve the technical problem using TRIZ, a search for the tool and the object involved in the problem is made, from which the wanted result should be derived. A practical method to integrate QFD and TRIZ is proposed in this paper.

• Journal of Korean Society for Quality Management
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• v.42 no.3
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• pp.279-290
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• 2014

Purpose: The purpose of this study is to propose adoption of QFD and Stage-gate in order to analyze the quality of korea defense system. Methods: Drawing change data of initial production phase in korea defense system were anlayzed and a practical method was proposed. Results: The results of this study are as follows; Off line Quality Control should be introduced in development phase. Specially, in case of defense system, the best method is QFD(Quality Function Deployment) and Stage-gate process. At first, QFD 1 step defines product planning from VOC(Voice Of Customer), QFD 2 step specifies part planning from product planning, QFD 3 step defines process planning from part planning, QFD 4 step defines production planning from previous process planning. Secondly, Stage-gate process is adopted. This study is proposed 5 stage-gate in case of korea defense development. Gate 1 is located after SFR(System Function Review), Gate 2 is located after PDR(Preliminary Design Review), Gate 3 is located after CDR(Critical Design Review), Gate 4 is located after TRR(Test Readiness Review) and Gate 5 is located before specification documentation submission. Conclusion: Off line QC(Quality Control) in development phase is necessary prior to on line QC(Quality Control) in p roduction phase. For the purpose of off line quality control, QFD(Quality Function Deployment) and Stage-gate process can be adopted.

• Journal of the Korea Society of Computer and Information
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• v.12 no.4
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• pp.221-228
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• 2007

Qualify Function Deployment(QFD) is a technique which was born in Japan as a strategy for assuring that quality is built into new products. QFD was first used in 1972 by Kobe Shipyard of Mitsubish Heavy Industrials Ltd. and was then referred to as the quality tables. After QFD is proposed, it has been applied by both many large and small companies around the world. Many studies related QFD are performed till now but study related "cost-based QFD(QFCD)" hasn't been performed actively. If cost-based QFD is not performed. the produced results will be included possibility that is not significant as well as realistic. Therefore, the purpose of this study is to improve effectiveness and efficiency for product development's result through QFD by introducing QFCD's concept and execution procedure.

• Journal of Technology Innovation
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• v.12 no.3
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• pp.111-134
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• 2004

Current technology innovation or new product development project is composed of various process elements that conduct researches on fundamental technologies. However, with the effects of PERT and CPM, the greater part of the existing project management researches have only focused on the resource allocation and scheduling. But in the multi-project environment, priorities between technology elements need to be considered. Furthermore, a disagreement of opinion between project managers and researchers should be considered. In this study, technology element priority was determined using modified QFD and Taguchi method. Outcome of each method was compared to analyze the difference between project managers and researchers. As a result, QFD method showed relatively high level of consistency between project managers and researchers.

• Journal of the Korean Society of Systems Engineering
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• v.5 no.2
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• pp.1-9
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• 2009

This paper proposes an effective method on the DFILS(Design for Integrated Logistics Support) in ammunition development applying QFD(Quality Function Deployment) method. The goal of this research is to define the Design for ILS approach at the start of the ammunition development and to yield a set of reusable requirements. Based on 000mm High-Explosive(Warship ammunition) development work, a QFD software tool, CUPID, was used to analyze and define the field force's requirements. Additionally, a set of reusable requirements are identified and defined for use during the Design for ILS development phase in the next-generation ammunition development process. These set of requirements that consider both the priority and importance of the VOC(Voice of Customer) will contribute to the early phase of the ammunition development to implement the Design for ILS specialty engineering effort.

• Journal of Korean Library and Information Science Society
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• v.45 no.1
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• pp.319-338
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• 2014

This study aims to apply QFD model to improve and evaluate library service quality using user needs priorities. The library of the D University is presented as a case study. QFD is a powerful quality management method in which customer needs are translated into appropriate technical requirements for each stage of product/service development. To apply QFD in the field of library services, first library user needs and their AHP, satisfaction and importance degrees were examined via focus group interview. Second, the service improvement engineering characteristics for satisfying the user needs and their relationship/correlations matrices were defined by interviewing library practitioners and experts. Finally, the data collected was entered using CUPID solution, and then HOQ to improve library service quality of the D University was constructed. This study focused on QFD method and its application as a tool for improving the quality of library service.

• Journal of Korea Spatial Information System Society
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• v.9 no.3
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• pp.81-89
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• 2007

We analyzed the technology portfolio matrix for the car navigation technology using QFD method and accordingly suggested the navigation technology development direction. QFD is a useful tool to analyze the customer demands and the technologies. Depending on the survey results from the latent customers and the technology capabilities from the study of the national institutions, we suggested technology portfolio matrix. The visual HMI technology, safe driving support technology, and the navigator information management technology are the most prospective area for R&D investment according to the portfolio matrix.

• Journal of Korean Society for Quality Management
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• v.31 no.2
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• pp.131-142
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• 2003

QFD(Quality Function Deployment) is design method which is focused to guarantee of quality and function to satisfy for customer’s need. QFD are used entire manufacturing, specially new production development and design. HOQ(House of Quality) are important tool of QFD, which is implement that complex function and communications of customer. Actually implementation of HOQ are difficult by HOQ's size. It is well known that complexity of HOQ are exponentially increasing by increasing of HOQ’s size. In this Paper, we study of HOQ Complexity reduction by Quantification Method of Type Ⅲ. That method is efficiency and minimize of loss information by reduction HOQ. We give example and prove our suggestion method is better than other methods.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.36 no.3
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• pp.51-62
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• 2013

We propose a method using QFD for design the hierarchical structure of AHP. This method provides definition for each area of House of Quality and design the hierarchical structure of the bottom-up QFD/AHP in which the upper hierarchy is designed through the classification of common characteristics with a focus on the lower hierarchy. Finally, we apply it to the development of an evaluation index for selecting heavy lifting service providers. This study has significance as the first instance of designing the archical structure of AHP after objectively verifying whether MECE condition, the basic requirement for AHP design, is satisfied.

• Proceedings of Korean Society of Archives and Records Management
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• 2019.05a
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• pp.35-41
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• 2019

Providing efficient recording information services has become vital in a utilization-oriented records management environment and further increasing the importance of the quality of the services offered. This study is a preliminary study to propose improvement measures by applying Quality Function Development (QFD), a quality control method, to the National Archives of Korea (NAK) and Records Information Service. The quality dimensions of the recording information service were analyzed, and specific user requirements were derived. Through this process, the user requirements' questionnaire was developed, reflecting the characteristics of the NAK, and the application model of QFD was designed based on its prior study. Based on the QFD application model proposed, the results obtained by performing the QFD step by step can be expressed in House of Quality (HoQ), which can be used as a basis for service design.