• 제목/요약/키워드: Purchase decision

검색결과 647건 처리시간 0.025초

의복구매 의사결정과정의 가격관련반응에 따른 단계적 구분과 특성에 관한 질적 연구 (The Qualitative Study on Consumers' Price Related Response in Clothing Purchase Decision-Making Process)

  • 윤남희;이은영
    • 한국의류산업학회지
    • /
    • 제11권4호
    • /
    • pp.537-548
    • /
    • 2009
  • Consumers' price related response in the clothing purchase decision-making process includes their expectation of price, price perception, attitude toward price and consequent behaviors. The purposes of this research are to systematically organize consumers' price related responses in the clothing purchase decision-making process, and to explain the effect of price on their purchasing. The qualitative research including shopping observation and in-depth interview was conducted. The result identified stages that showed different price related responses in clothing purchase decision-making process, and clarified each stage's characteristics. In the internal search stage, consumers recalled price information from memory and had a specific expectation about the price. This set a direction for the external search. In the external search stage, consumers selected brands or stores by a non-compensatory evaluating with an expectation of the price, and narrowed these down to several determinant alternatives by actively evaluating the products. In case a sufficient amount of price information was not recalled, the consumer established reference price through the external search. Finally, in the purchasing stage, consumers evaluated the determinant alternatives based on their compensatory evaluation. When perception of price was negative, consumers evaluate price combined with the higher criteria of clothing benefits, such as symbolic value and usability. The research is expected to contribute to predicting consumers' responses to price, and to establishing an effective pricing strategy.

가족구매의사결정에서의 갈등관리 전략에 관한 연구 (Conflict Management in Family Pruchase Decision Making)

  • 윤숙현;김순미
    • 가정과삶의질연구
    • /
    • 제9권2호
    • /
    • pp.253-265
    • /
    • 1991
  • The purpose of this study was to investigate conflict management in family purchase behavior of urbanite by applying a systems approach. For this purpose, 230 questionnaire were distributed to the married men and women in Seoul. The 216 data were analyzed by Frequency, Percentile, Mean, t-test, ANOVA, Duncan's Multiple Range Test. The result were as follows. 1) According to the type of goods, the level of marital conflict in purchase decision making had differences significantly 2) According to the type of goods and the level of conflict, conflict management had differences significantly. 3) According to the level of conflict and the basic environmental characteristics, purchase management satisfaction had differences significantly. Through these results, the applicability of systems approach to family purchase behavior was shown. Family purchase behavior could be understood in environmental suprasystem, with considering the relationship of subsystem's components.

  • PDF

패밀리 레스토랑의 메뉴 권유 판매가 고객 태도, 만족, 구매 의사 결정에 미치는 영향 (Effects of Recommendation Selling in Family Restaurants on Customer Attitudes, Customer Satisfaction, Customer Purchase Decision Making)

  • 이연정;주현식
    • 한국조리학회지
    • /
    • 제12권2호
    • /
    • pp.73-87
    • /
    • 2006
  • The purpose of this study is to investigate if recommendation selling (methods of recommendation selling, a key word used for recommendation, and employee attitude) influences the customers' menu decision. The results of the study are as follows: 'Menu picture' and 'explanation by word' among the tools used by employees for recommendation were found to influence customers' menu decision. The words such as 'new menu' and 'special only today' used by employees for recommendation were found to influence customers' menu decision. Employees' attitude elements such as 'interesting explanation', 'dressed up tidy', 'strong intention', and 'patience' were found to influence customer's menu decision. 'Recommendation selling' in the food and beverage industry means 'employees help customers make a good decision on food and beverage service'. This study makes an important contribution to the food industry in terms of providing substantial marketing strategies.

  • PDF

구매결정과정에서의 부부의 역할구조 (Conjugal Role Structure in the Purchasing Decision Process)

  • 윤복자
    • 대한가정학회지
    • /
    • 제19권4호
    • /
    • pp.73-84
    • /
    • 1981
  • The purpose of this study was to examine the conjugal role structure in the purchasing decision process : problem precognition, information seeking and evaluating, final decision, and actually making the purchase, through a survey of the degree of conjugal involvement. The specific objectives were 1) to examine the conjugal role structure and differences at each phase of the decision process in purchasing of residence and twelve durable household consumer goods, 2) to determine the differences between conjugal role structure in each phase of the purchasing decision process and conjugal demographic factors(number of years married, conjugal education level, conjugal occupation, and income). Questionnaires were given to randomly selected husbands and wives in /seoul I October, 1980. data from the 275 responses were analyzed by percentage, mean, and F-test(analysis of variance). The results are as follows : 1) The conjugal role structure for the purchasing decision process of residence and twelve durable household consumer goods was analyzed by percent. It was found that role structure was specialized by the type of item. for instance, furniture and home appliances were purchased by wives; amusement goods and cars were purchased by husbands' and residence was purchased by joint. However, conjugal role structure in the purchasing decision process differed by phased of process : (1) Wives involvement in the phase of problem recognition was greater than their involvement in information seeking and evaluating, but husbands' involvement a in the phase of information seeking and evaluating was slightly greater than their involvement in problem recognition. (2) Husbands' involvement in the phase of making the final decision was far greater than their involvement I information seeking and evaluating. (3) Wives' involvement in the actually making of the purchase was far greater than their involvement in making the final decision. 2) Only one among conjugal demographic factors was significantly related to conjugal role structure. That, is, conjugal role structure in the purchasing decision process showed that the wives' involvement I making the final decision and in actually making the purchase increased with number of years married.

  • PDF

소비자 구매의사결정과정 기반 IMC전략 : LG하우시스 브랜드 Z:IN 사례 (IMC Strategy Based on Consumer's Purchase Decision-Making Process : LG Hausys Brand Z:IN Case Study)

  • 이재진
    • 산업경영시스템학회지
    • /
    • 제43권3호
    • /
    • pp.135-142
    • /
    • 2020
  • In this study, the case of brand IMC communication of LG Hausys' total interior solution brand Z:IN was dealt with. The target consumer of the Z:IN brand is a general end consumer and also shows the character of industrial goods. Accordingly, there should be a unique aspect that brand management and communication methods must be made from more angles. For many companies which are active in the industry, this case study should be significant. This case study was researched in terms of consumer's purchase decision-making process and consumer participation and experience. Brand Zi:in developed a brand communication strategy following the flow of the consumer purchasing decision process. And the brand actively induces consumer experience and participation so that consumers can communicate more closely with the brand. Brand communication from the perspective of consumer purchasing decision-making and consumer experience and participation is a crystal that fully considers LG Hausys' products, markets, and competitors, and will be an effective strategy to continue to preoccupy the market not only in the present but in the future.

패션제품 구매과정에서 소비자 망설임에 영향을 주는 요인에 관한 연구 (Factors affecting consumer hesitation in purchase decision process for fashion products)

  • 김소희;박인애;박지선
    • 복식문화연구
    • /
    • 제24권3호
    • /
    • pp.385-398
    • /
    • 2016
  • In a world where opportunities and chances are common, the phenomenon referred to as "generation maybe" describes people in their 20s and early 30s who are usually being indecisive. With the increase in breadth of information and choices, the number of people who are hesitant in deciding whether to purchase increases at a fast pace, as does the number of products and services targeting this group. In order to enhance our understanding of the phenomenon of consumer hesitation, this study explores contextual factors and consumer characteristics that affect consumer hesitation in the purchase decision-making process. Specifically, this study examines whether seven contextual factors, self-determination tendencies, and five decision-making styles influence consumer hesitation in the product decision making process. An online survey was administered to test our research questions. A total of 309 Korean consumers (female=48.9%) aged from 20 to 35 were surveyed. A regression analysis revealed that four contextual factors (product involvement, need for information on alternatives, relative price, and uncertain need), two sub-dimensions of self-determination (perceived competence and relatedness), and two decision-making styles (price seeking and advice seeking) have noticeable influences on consumer hesitation. We also found that the degree of consumer hesitation positively influences consumer post-purchase satisfaction. The study concludes with discussions and practical implications.

20대 이란 여성 소비자의 한류 상품 구매의사결정과정에 관한 탐색적 연구 -뷰티 제품과 패션 제품을 중심으로- (An Exploratory Study on Hallyu Product Purchase Decision Making Process of Iranian Women in their 20s -Based on Beauty Products and Fashion Products-)

  • 신은정;이소영;김은경;고애란
    • 한국의류학회지
    • /
    • 제43권1호
    • /
    • pp.33-50
    • /
    • 2019
  • This study investigates the decision-making processes of Iranian women in their twenties who purchased Hallyu beauty and fashion products. We conducted ten in-depth interviews of Hallyu enthusiasts who previously purchased Hallyu products. Interviewees were recruited using a snowball sampling technique based on nonprobability sampling. Interviews were conducted in the 1:1 in-depth interview format for one hour of each interview from April 11, 2017, to May 14, 2017, using semi-structured questionnaires, and recorded with consent. Our analysis of the characteristics of consumption behaviors of the women used seven steps of the purchase decision-making process. This study used interviews to analyze the following questions. Research Question 1. What is the decision process for Iranian women's consumer products purchase? Research Question 2. What are the characteristics and meaning of each stage of Iranian women's consumer decision-making process? Data collection in this study was limited to participants in their twenties; however, this research will be helpful for future Hallyu and Iranian consumer analysis. A follow-up study should examine the purchasing decisions of women in additional age groups in order to generalize the results.

Factors affecting Organic Food Purchasing Decisions of Kindergartens in Ho Chi Minh City

  • TRUONG, Thi Hong;NGUYEN, Xuan Truong
    • 유통과학연구
    • /
    • 제18권7호
    • /
    • pp.73-81
    • /
    • 2020
  • Purpose: This research examines the factors that influence organic food purchasing decisions of kindergartens in Ho Chi Minh City, Vietnam. Research Design, Data, and Methodology: A mixed-method research was utilized in this study. It included a focus group of 10 participants and a survey of 304 respondents, (quantitative research) who are employed in the selected kindergartens, using both online and paper surveys based on nonprobability and convenient sampling. The SPSS and SmartPLS 3 software were used to analyze data. Results: a) Eight factors affect the purchase decision of kindergartens; b) Environment Attention, Normative Beliefs, Trust belief on brand, Cost of meal set, and Reference group positively affect Intention behavior; c) Feeling safe positively affect Perceived Quality Product. Perceived quality of product and Intention behavior positively affect organic food Purchase Decision of kindergartens. Conclusion: Eight factors affect organic food purchasing decisions of kindergartens in Ho Chi Minh City. This study offers recommendation and solutions for a stable output of organic products in Vietnam, and ways to popularize them within the community.

유비쿼터스 환경의 발전 단계에 따른 패션 제품 구매행동 연구 -의복쇼핑성향 집단별 구매의사 결정의 차이를 중심으로- (Fashion Product Purchase Behaviors in the Development Stages of Ubiquitous Environment -Focusing on Clothing Shopping Orientation and Consumer Purchase Decision Making-)

  • 정미재
    • 복식
    • /
    • 제56권4호
    • /
    • pp.33-47
    • /
    • 2006
  • In 21 century, the ubiquitous environment is advanced fast through the so-called digital convergence. This research experts what is the next generation of traditional fashion product purchase behaviors. The purpose of this study is to analyze the fashion product purchase decision making in the development stages of ubiquitous environment. The quantitative Investigation was executed for 487 collegians and the data were analyzed with Frequency, percentage, ANOVA, Duncan test and multiple regression by using SPSS win version 10 package. The results of this research were as followed: First, in the 1st stages of ubiquitous developmental environment, using internet pc or mobile phone was analyze the difference between fashion shopping orientation group and purchase restricted factor Second, as a result of the factor analysis of the ubiquitous 2nd stages, four lower dimensions were made: giving information; wearable effect, buying facility; interest from purchase. as a result of ANOVA, there were any differences between fashion shopping orientation group and ubiquitous 2nd stages. Third, in the 3rd stages of ubiquitous developmental environment, there are differences between fashion shopping orientation group and ubiquitous 3rd stages. And the result from regression analysis of the ubiquitous 2nd stages and 3rd stages showed that buying facility factor in increasing need recognition, wearable effect factor in fashion information acquisition, giving information factor in have a intention to buy in ubiquitous #3 rendition are most influential.

이동 멀티미디어 서비스에 대한 구매의사 결정구조에 관한 연구 (A Study on the Purchase Decision Structure of Mobile Multimedia Service)

  • 남대경;전효리;최문기
    • 한국통신학회논문지
    • /
    • 제30권7B호
    • /
    • pp.499-506
    • /
    • 2005
  • 본 논문은 이동 중에 혹은 무선을 기반으로 하여 장소에 구애받지 않고 쉽게 인터넷을 사용하거나 멀티미디어 컨텐츠를 사용할 수 있는 서비스를 이동 멀티미디어 서비스라 정의하고 문헌조사와 전문가 의견 수렴을 통해 이동 멀티미디어 서비스 구매요인을 도출하였고 설문조사를 통해 구매요인 계층화 및 구매요인의 중요도를 살펴보았다. 분석결과 첫째, 이동 멀티미디어 서비스의 구매요인으로는 비용, 품질 측면이 외부요인보다 중요한 것으로 나타났다. 둘째, 이동통신, 초고속 인터넷 서비스와는 달리 품질보다는 비용을 중요시하는 것으로 나타났다. 셋째, 사용요금의 적절성이나 단말기 비용 등의 직접적인 비용이 요금제 차별화 등의 간접적 비용보다 중요한 것으로 나타났다. 넷째, 이동성, 컨텐츠 등의 서비스가 갖는 핵심적 특성이 맞춤 서비스 등의 부가적인 특성보다 중요한 것으로 나타났다.