• 제목/요약/키워드: Public Management System

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ISO 18091 프레임워크를 적용한 공공서비스 품질관리 체계 연구 (A Study on the Implementation Plan for Public Service Quality Management Applying the ISO 18091 Framework)

  • 조지훈;편제범
    • 품질경영학회지
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    • 제50권1호
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    • pp.1-19
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    • 2022
  • Purpose: The purpose of this study is to design a system for quality management and improvement of overall public services. Methods: Literature Review, Framework Design Method, Case Studies Analysis Results: Public Service Quality Management Principles, Definition of Public Services Quality Management Areas, Quality Management Guidelines, Service Quality Management Tools Conclusion: In this study, a study case of the public service quality management framework, which is a system that supports overall quality management and continuous quality improvement of public services, is presented. The management system was designed based on the existing research results and domestic and foreign cases of public service standardization, targeting the entire public service.

공공부문 정보화사업평가 - 지식경영 측면의 접근 (An Evaluation of Information Systems Services in the Public Sector: Knowledge Management Approach)

  • 임준형;명성준;김재영
    • 지식경영연구
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    • 제18권3호
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    • pp.231-246
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    • 2017
  • As an interest in the efficiency of public sector expenditures has spread across the world, Korea has operated a self-evaluation system for government projects as a part of the performance-based budget system. However, an evaluation system for public information technology project has been criticized for its lack of validity, which stems from the uniformity of performance management. This study draws insight from knowledge management literature in an attempt to address the problems with the extant performance evaluation system in public agencies. To realize benefits from IT investment, an agency needs to develop its own performance management model for information systems projects, with a focus on the interaction of IT and organizational system. The knowledge management-based framework for IT projects was verified through a case study, with which we discussed the applicability of knowledge management to the evaluation of public information systems projects.

공기업 윤리경영 사례 연구: 한국가스기술공사 사례를 중심으로 (A Case Study on Ethical Management of Public Enterprises: Focusing on the Case of Korea Gas Technology Corporation)

  • 김동철;김정원
    • 품질경영학회지
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    • 제49권4호
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    • pp.623-640
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    • 2021
  • Purpose: As an excellent example of ethical management of public enterprises, it provides implications for excellent management strategies through continuous ethical management promotion to domestic public enterprises and general enterprises through case analysis of the Korea Gas Technology Corporation's ethical management system and implementation. Methods: A case analysis was conducted on the ethical management system and implementation of the Korea Gas Technology Corporation, focusing on ethical management, human rights management, and social contribution activities. Results: The Korea Gas Technology Corporation's ethical management case is significant as an example showing the long-term progress and development process of establishing and implementing the ethical management system. Starting with the establishment of a basic plan for ethical management in 2004, the Korea Gas Technology Corporation has continuously advanced its ethical management system and practical capabilities. Through this, it is possible to provide implications to other companies through benchmarking on major implementations at each stage, such as the introduction, institutionalization, settlement, and maturity of the ethical management system. Conclusion: It proposes ethical management execution performance management centered on the performance of each stakeholder, linkage between the ethical management strategy system and the organization's strategy system, classification of related subjects and roles in the ethical management promotion system, and active external communication.

A Study on the Effective Management of Public Rental Housing Maintenance

  • JANG, In-Sun;KIM, Sun-Ju
    • 융합경영연구
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    • 제10권5호
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    • pp.7-14
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    • 2022
  • Purpose: This study discusses efficient operation plans in terms of public rental housing maintenance in terms of LH, a major supplier. Research design, data, and methodology: After reviewing problems related to the maintenance and management of public rental housing discussed in several previous studies, problems in technology setting for repair maintenance costs for public rental housing, lack of public assistance for maintenance and management of public rental housing, management of housing funds, and lack of role of local governments in the supply and repair of public rental housing were derived. Based on this, the researcher conducted using literature research methods to present relevant improvement measures based on reasonable arguments. Results: this study presented four operational plans related to (1) realization of repair costs for public rental housing, (2) a public subsidy system for covering the maintenance costs for public rental housing, (3) efficient operation of the Housing City Fund, and (4) establishment of the public rental housing. This study aims to provide a foundation for the qualitative growth of the domestic public rental housing system. Conclusions: With this study, it is expected that social interest in maintenance of public rental housing centered on LH will be amplified to improve the quality of maintenance problems of public rental housing.

지역사회기반 공중보건정책 강화방안 (Strategy for Strengthening Community-Based Public Health Policy)

  • 김동현
    • 보건행정학회지
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    • 제26권4호
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    • pp.265-270
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    • 2016
  • Public health system for more prevention-oriented health promotion rather than hospital-based curative service, focusing population rather than individual, and comprehensive health management in the local community strongly needs to be constructed to solve major issues on efficiencies and equity problems which Korean healthcare system is facing nowadays. Public health promotes and protects the health of people and the communities where they live, learn, work, and play. Medical care tries to cure those who have diseases, but public health tries not to become ill and not to be injured. Debates on how we build or rebuild public health system, which is contrasted with medical care system, are needed in Korea, focusing how needs for healthy community and right to health are fulfilled. Public health specialists for practising population health at local community level should be systematically recruited, the function of public health centers should be strengthened, and new government organization should be established for place-based health management.

지역재생 관점의 공공건축 운영시스템 현황과 개선방향 - 서울시 자치구 공공건축 운영 사례를 대상으로 - (A Study on the Management System of Public Architecture from a Local Regeneration Perspective - A Case Study of the Public Architecture in Seoul -)

  • 김혜련;황두영;이정형
    • 대한건축학회논문집:계획계
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    • 제36권2호
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    • pp.71-78
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    • 2020
  • This study focused on the 'public architecture' of each local area as an alternative to local regeneration with a huge amount of funding. The starting point of this study is the public architecture that can be used as a strategic resource for local regeneration as a hub for communities for residents in the local area. The main content of the research is to identify the requirements of public architecture as a local regeneration hub and problems in the current public architecture management system. Based on results of the study, the following direction is to be presented for improvement of the public architecture management system to contribute to continuous local regeneration. The first results reveal there is a need to actively introduce measures to dualize facility maintenance and program operation. Secondly, the results show the participation of residents in public architecture management should be more active to reflect local demand. Thirdly, it is evident that the management entity should establish and implement goals and strategies toward local regeneration. Lastly, public architecture must strive to provide local community space.

토공 현장관리 중심의 시공관리시스템 개발에 관한 연구 (Development of Construction Project Management System Applicable to Earth-Work Field)

  • 권오용;조재익;김도근
    • 한국건설관리학회:학술대회논문집
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    • 한국건설관리학회 2008년도 정기학술발표대회 논문집
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    • pp.301-304
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    • 2008
  • 본 연구는 토공현장의 토사관리를 중심으로 토공사에 대한 시공관리시스템 구현을 목적으로 한다. 본 연구 결과는 토공사 시공관리에 대한 DB 설계 및 시스템 구현으로 구분한다. 첫째, 토공사 시공관리에 대한 DB설계는 토공사 장비에 대한 작업계획 대비 실적의 분석을 통한 시공관리와 노무관리 등 자원관리 DB를 구성하여 작업과 자원 분류체계를 연계하여 구성하였으며, 둘째 토공사 시공관리 시스템은 토공사 작업계획을 평면도에 구획단위로 구분하여 실적을 그래픽으로 표시하며, 이를 기반으로 공정 현황, 진도보고 등폭 시각적으로 표시하여 현장의 실무자간에 의사소통 및 업무 수행에 원활히 사용하도록 개발하였다. 본 연구는 토공전문회사의 토공사 업무에 특화한 시스템으로 시험적용 단계를 거쳐서 현장에 사용 가능한 시스템이다.

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건설공사 발주 공공기관의 안전점검 체계구축에 관한 연구 (Establishment of a Safety Inspection System for Public Institutions Ordered Construction Projects)

  • 박응호;이수동;정기효
    • 대한안전경영과학회지
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    • 제25권3호
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    • pp.55-62
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    • 2023
  • Public institutions have a responsibility to ensure the safety of their employees and the public. One way to do this is to implement a systematic safety inspection system based on risk assessments and continuous improvements. This study developed a systematic safety inspection system for public institutions that are ordered construction projects. The proposed system in this study consists of a three-step process: (1) developing safety grade evaluation tables, (2) preparing and conducting safety inspections, and (3) evaluating and improving safety management grades. The first step is to develop safety grade evaluation tables by analysis and diagnosis of the construction site's work type, disaster statistics, and related laws. The second step is to conduct safety inspections using the developed evaluation tables. The third step is to determine the safety management grade based on the results of the safety inspection, and to improve risk factors found during the safety evaluation. The proposed system was implemented in highway construction projects carried out by public institutions. The results showed that the proposed system has two major effects: (1) reducing accident-related deaths and injuries, (2) improving safety management levels by continuous evaluation and improvement. The proposed system can be utilized in construction projects ordered by public institutions to improve the level of occupational safety and health.

정부산하공공기관의 분류체계관리시스템 기능 설계 연구 (A Study on the Functional Design of Classification Management System of Public Organizations)

  • 오진관
    • 기록학연구
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    • 제53호
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    • pp.201-228
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    • 2017
  • 최근 정부산하공공기관은 "공공기록물 관리에 관한 법률" 시행령에 따라 기록관리기준표를 도입하기 위해 분류체계를 정비하고 있다. 하지만 정비한 기록관리기준표를 탑재할 시스템이 부재하여 활용성에 문제가 있다. 본 연구는 고유의 미션을 가진 정부산하공공기관을 대상으로 기록관리의 토대가 되는 분류체계를 관리 할 수 있는 분류체계관리시스템 기능 설계를 목적으로 수행되었다. 기능 설계를 위해 5개 정부산하공공기관 기록물전문 요원과의 심층면담을 수행하였고, 이를 토대로 다양한 분류체계 등록 기능, 집합체 계층 구조 설정 기능, 기록관리기준 관리 기능을 설계하였다.

Development of Repair and Replacement Cost Management System for Public Buildings to Establish Accurate Facility Management Budgets

  • Choi, Min-Chan;Lee, Chun-Kyong;Jung, Tae-Gab;Park, Tae-Keun
    • Architectural research
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    • 제14권2호
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    • pp.75-83
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    • 2012
  • Buildings that are more than 10 years old generally have considerable repair and replacement costs due to the rapid deterioration of their systems. For public buildings in particular, which have national and social significance, considerable effort is required not only to ensure a long life cycle and safety but also to minimize the overall public expense. Along with increasing repair and replacement requirements, however, there have been problems related to the establishment of an accurate facility management budget. To address these concerns, a repair and replacement cost management system was constructed. This system manages both invested maintenance and forecast costs to establish a reasonable repair and replacement planning process and budget. The effectiveness of the system was verified through a pilot test targeting one of public Corporation (K).