• Journal of Korean Society for Quality Management
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• v.50 no.1
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• pp.1-19
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• 2022

Purpose: The purpose of this study is to design a system for quality management and improvement of overall public services. Methods: Literature Review, Framework Design Method, Case Studies Analysis Results: Public Service Quality Management Principles, Definition of Public Services Quality Management Areas, Quality Management Guidelines, Service Quality Management Tools Conclusion: In this study, a study case of the public service quality management framework, which is a system that supports overall quality management and continuous quality improvement of public services, is presented. The management system was designed based on the existing research results and domestic and foreign cases of public service standardization, targeting the entire public service.

• Knowledge Management Research
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• v.18 no.3
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• pp.231-246
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• 2017

As an interest in the efficiency of public sector expenditures has spread across the world, Korea has operated a self-evaluation system for government projects as a part of the performance-based budget system. However, an evaluation system for public information technology project has been criticized for its lack of validity, which stems from the uniformity of performance management. This study draws insight from knowledge management literature in an attempt to address the problems with the extant performance evaluation system in public agencies. To realize benefits from IT investment, an agency needs to develop its own performance management model for information systems projects, with a focus on the interaction of IT and organizational system. The knowledge management-based framework for IT projects was verified through a case study, with which we discussed the applicability of knowledge management to the evaluation of public information systems projects.

• Journal of Korean Society for Quality Management
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• v.49 no.4
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• pp.623-640
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• 2021

Purpose: As an excellent example of ethical management of public enterprises, it provides implications for excellent management strategies through continuous ethical management promotion to domestic public enterprises and general enterprises through case analysis of the Korea Gas Technology Corporation's ethical management system and implementation. Methods: A case analysis was conducted on the ethical management system and implementation of the Korea Gas Technology Corporation, focusing on ethical management, human rights management, and social contribution activities. Results: The Korea Gas Technology Corporation's ethical management case is significant as an example showing the long-term progress and development process of establishing and implementing the ethical management system. Starting with the establishment of a basic plan for ethical management in 2004, the Korea Gas Technology Corporation has continuously advanced its ethical management system and practical capabilities. Through this, it is possible to provide implications to other companies through benchmarking on major implementations at each stage, such as the introduction, institutionalization, settlement, and maturity of the ethical management system. Conclusion: It proposes ethical management execution performance management centered on the performance of each stakeholder, linkage between the ethical management strategy system and the organization's strategy system, classification of related subjects and roles in the ethical management promotion system, and active external communication.

• The Journal of Economics, Marketing and Management
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• v.10 no.5
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• pp.7-14
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• 2022

Purpose: This study discusses efficient operation plans in terms of public rental housing maintenance in terms of LH, a major supplier. Research design, data, and methodology: After reviewing problems related to the maintenance and management of public rental housing discussed in several previous studies, problems in technology setting for repair maintenance costs for public rental housing, lack of public assistance for maintenance and management of public rental housing, management of housing funds, and lack of role of local governments in the supply and repair of public rental housing were derived. Based on this, the researcher conducted using literature research methods to present relevant improvement measures based on reasonable arguments. Results: this study presented four operational plans related to (1) realization of repair costs for public rental housing, (2) a public subsidy system for covering the maintenance costs for public rental housing, (3) efficient operation of the Housing City Fund, and (4) establishment of the public rental housing. This study aims to provide a foundation for the qualitative growth of the domestic public rental housing system. Conclusions: With this study, it is expected that social interest in maintenance of public rental housing centered on LH will be amplified to improve the quality of maintenance problems of public rental housing.

• Health Policy and Management
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• v.26 no.4
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• pp.265-270
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• 2016

Public health system for more prevention-oriented health promotion rather than hospital-based curative service, focusing population rather than individual, and comprehensive health management in the local community strongly needs to be constructed to solve major issues on efficiencies and equity problems which Korean healthcare system is facing nowadays. Public health promotes and protects the health of people and the communities where they live, learn, work, and play. Medical care tries to cure those who have diseases, but public health tries not to become ill and not to be injured. Debates on how we build or rebuild public health system, which is contrasted with medical care system, are needed in Korea, focusing how needs for healthy community and right to health are fulfilled. Public health specialists for practising population health at local community level should be systematically recruited, the function of public health centers should be strengthened, and new government organization should be established for place-based health management.

• Journal of the Architectural Institute of Korea Planning & Design
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• v.36 no.2
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• pp.71-78
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• 2020

This study focused on the 'public architecture' of each local area as an alternative to local regeneration with a huge amount of funding. The starting point of this study is the public architecture that can be used as a strategic resource for local regeneration as a hub for communities for residents in the local area. The main content of the research is to identify the requirements of public architecture as a local regeneration hub and problems in the current public architecture management system. Based on results of the study, the following direction is to be presented for improvement of the public architecture management system to contribute to continuous local regeneration. The first results reveal there is a need to actively introduce measures to dualize facility maintenance and program operation. Secondly, the results show the participation of residents in public architecture management should be more active to reflect local demand. Thirdly, it is evident that the management entity should establish and implement goals and strategies toward local regeneration. Lastly, public architecture must strive to provide local community space.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2008.11a
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• pp.301-304
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• 2008

The purpose of this study is to embody the integrated working management system for public works, focused on the management of surplus soil at a field of public works. The contents and results of this study can be classified into the design of working management DB for public works and the embodiment of working management DB. First, the design of working management DB for public works consists of three DBs - process management to analyze work plan and performance. for backhoe loader, working management and resources management for equipment and labor management - in connection with work and resources classification system. Secondly, the working management system for public works can describe work plan and performance on a floor plan using graphic. Based on this, the status of process and progress report with visual expression had been developed to facilitate the communications and performance of duties among staff in charge at the field of public works. This study is a specialized system for a company specializing in public works and a system that can be put into practical use if practicality is proved through test-bed with regard to business.

• Journal of the Korea Safety Management & Science
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• v.25 no.3
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• pp.55-62
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• 2023

Public institutions have a responsibility to ensure the safety of their employees and the public. One way to do this is to implement a systematic safety inspection system based on risk assessments and continuous improvements. This study developed a systematic safety inspection system for public institutions that are ordered construction projects. The proposed system in this study consists of a three-step process: (1) developing safety grade evaluation tables, (2) preparing and conducting safety inspections, and (3) evaluating and improving safety management grades. The first step is to develop safety grade evaluation tables by analysis and diagnosis of the construction site's work type, disaster statistics, and related laws. The second step is to conduct safety inspections using the developed evaluation tables. The third step is to determine the safety management grade based on the results of the safety inspection, and to improve risk factors found during the safety evaluation. The proposed system was implemented in highway construction projects carried out by public institutions. The results showed that the proposed system has two major effects: (1) reducing accident-related deaths and injuries, (2) improving safety management levels by continuous evaluation and improvement. The proposed system can be utilized in construction projects ordered by public institutions to improve the level of occupational safety and health.

• The Korean Journal of Archival Studies
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• no.53
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• pp.201-228
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• 2017

Recently, public organizations have been improving the classification in order to introduce records management reference table in accordance with the act on the management of public archives. However, there is no system to mount the revised records management reference table, and there is a problem in usability. The purpose of this study is to design a system function to manage the classification which is the foundation of records management for public organizations. In order to design the function, interviews with the records management specialists of the five public organizations were conducted. Based on this, we have designed a multi-classification system registration function, a hierarchical structure setting function of records, and a record management standard management function.

• Architectural research
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• v.14 no.2
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• pp.75-83
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• 2012

Buildings that are more than 10 years old generally have considerable repair and replacement costs due to the rapid deterioration of their systems. For public buildings in particular, which have national and social significance, considerable effort is required not only to ensure a long life cycle and safety but also to minimize the overall public expense. Along with increasing repair and replacement requirements, however, there have been problems related to the establishment of an accurate facility management budget. To address these concerns, a repair and replacement cost management system was constructed. This system manages both invested maintenance and forecast costs to establish a reasonable repair and replacement planning process and budget. The effectiveness of the system was verified through a pilot test targeting one of public Corporation (K).